Claimed

Insasta Complaints & Reviews

1
Last updated Mar 21, 2023
Complaints 202
Resolved
8
Unresolved
194
Quick Links
Statistics
Share
Contacts

File a complaint to Insasta

Having problems with Insasta?

File a complaint and get it resolved by Insasta customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Insasta
Customer Service Contacts

Insasta Phone Numbers

Phone
+91 81 0483 4539
23
28
+91 95 9486 2491
17
28
+91 95 9486 6910
5
28

Insasta Website

Insasta Head Office Address

Office 111, 1st Floor, Building P1, Valgaon, Bhiwandi
Mumbai
Mumbai City District
Maharashtra
India
421302

Insasta reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hunmawia
Report
Copy

package not received.

Address:RN-75; KC Drug Store,, Ramthar North., Aizawl, Mizoram, 796007

I ordered my package of three items on 9th january, 2020; still now, i do not receive my package. When i tracked it, i can track only upto 14th january, 2020, and the package does not even left mumbai; it stays there forever. The company cannot provide me any details about it, and keeps on saying that it will be delivered in three to four working days from the very start, even in 20th january, 2020 i still get the same answer....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Preetham Shettigar
Report
Copy

low quality product

Address:400078

I bought a lazy bed mobile holder stand from this website. The pictures showed that it could hold mobile phone without bending or buckling to the load, but it's a big disappointment. The return policy also sucks. It looks like they sell cheap and rejected items from other countries to us by fooling us with fancy pictures. The products are of no use. It's a waste of money to buy from here....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kajalmalik
from Delhi, Delhi
Report
Copy

not deliver the products even after advance payment

Address:New Delhi, Delhi
Website:www.insasta.com

They are really fraud. I have order wireless blue tooth earphones worth rs. 299/- i have made online payment in advance but till date i have not received the product. I am trying to contact on the number provided on their website but it is showing switched off. No one giving me reply.

I don't know what to do and have no option but to file a compliant this kind of fraud website. Sir, please lookinto this matter and take an action...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amit Nikhil
from Gurgaon, Haryana
Report
Copy

paid order not received

Address:Office 111, 1st Floor, Building P1, Above Apsara Restaurant Valgaon, Bhiwandi Mumbai - 421302, Mumbai City, Maharashtra

I have ordered an air pod via order no. 405682 for INR 258 on 29th November, 2019 however i have not received my paid product till now though the expected delivery was on 1st December, also i have been trying to contact their team but they are not supportive at all as neither they are delivering the product nor refunding the paid amount. Please look into this as they are doing the same with many customers......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prab1
from Chennai, Tamil Nadu
Report
Copy

sending wrong product but do not reimburse return courier charges

Address:111, 1st floor, Builidng P1, above Apsara Restaurant, near Monika restaurant, Mankoli-anjur road, Valgaon, Thane, Maharashtra, 421302
Website:insasta.com

Order no:371394 dt 28/10/19.

I had ordered for 2 nos voye wireless door bell for rs399 each plus addition delivery courier charges rs99, totalling rs.897, on 28/10/19. The delivery itself was delayed by one more week and i got delivery only 11/11/19. To my utter shock, i got 2 wrong items, items that were totally different from what i ordered. Their phone numbers are not even working. Their online chat facility is mostly offline....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pritamkumar012
from Mumbai, Maharashtra
Report
Copy

fraud website

Ese insasta walo ki toh gaand mar deni chahiye.. Paise le lete hai. Or order deliver nahi karte hai... Yeh lootera site hai.. Help line number call karo switch off, aur chat not reply.. Koi bhi iss site se order mat karna. Paise loot lenge..in chutiya walo ko jitna bhi gali do kam hai.. Insasta walo mujhe galti se dikhai mat dena.. Warna tum sabki gaand faad dalunga.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swarohi
from Delhi, Delhi
Report
Copy

defective item send

Address:Sutyana, Just behind the K.K. food, Ecotech-3, Greater Noida-201306, Gautam Buddh Nagar, Uttar Pradesh, 201306
Website:www.insasta.com

I bought a product usb chargeable juicer blender from insasta.com on 18 october 2019. Order id-360661.
It was defective, i placed return request 4 to 5 times, with no response from their side.
I have called this +91-[protected] number many times but their number is always switched off.
Then i chatted regarding that on their website and they told me to there is no return policy. When i tried to chat multiple times, no response...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Medhannsh Nayak
from Bengaluru, Karnataka
Report
Copy

no problem with the company and order

Address:560078

Hi i had ordered 2 items and i placed order on 16th oct 2019 and i have received the items just now 19th oct 2019. I read these complaints on the company after placing order i was bit worried i felt any how i have paid 320+ rs i thought let me see what happens? But i have received the items yes materials are not of good quality.. Quality comes with money paid the water proof blue tooth speaker sound is pretty ordinary. But for 150 rs what...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
tvinay
from Mumbai, Maharashtra
Report
Copy

bluetooth speaker order not yet delivered

Address:SHIV NAGAR COLONY PLOT NO, 8/171 CHAK FATMA, MUNSHI KA PURWA NEW JHUNSI, Allahabad, Uttar Pradesh, 211019

The blootuth speaker from insasta.com was ordered with order no. 358315 and order date is 06-10-19. There is no facility to track orders in this website. Many times email and call customer care but no reply was given and the phone number is not valid at all. This website is a fake website.
I want to cancel this order, so far no reply from insasta.com has been made. My 408 rs. Is stuck
Vinay tripathi
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mansoor787
from Delhi, Delhi
Report
Copy

flower pot speaker and flashlight

Address:Bangalore, Karnataka

I have paid the amount online total 407 in numbers i have no updates about the order and no order status from 4 days i haven't received any mails and msgs from insasta.com about the order so i was worried what was going on now i want to proceed my order faster as possible or a refund and opology letter from the manager i want it should become faster as after 4 days it said it will be delivering products in 3-4 days itself but i didn't even...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohdfiroj
from Delhi, Delhi
Report
Copy

payment not refund

Address:Office 111, 1st Floor Valgaon, Prerna Complex Mumbai - 421302, Mumbai City, Maharashtra, 110003

Order id: 286833
Date added: 24/07/2019
Payment method: online payment by credit/debit card netbanking/wallet https://www.insasta.com/
I was return bcoz the item is not working but i am waiting last one but no refund i was regular followup through chat but no reply even customer care mobile no is in valid
As per my knowledge the company is fraud
I request to please check the company profile only...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vaish@li
from Varanasi, Uttar Pradesh
Report
Copy

one part of two i7s bluetooth earphone not working

Address:Thane, Maharashtra
Website:Insasta.com

I had ordered (Order no 325401) i7s tws bluetooth earphones from the site. On 15 sept 2019 i received the order and after charging when i checked the earphones i found right earphone not working. I tried to contact through the number and live chat but all in vain, simply no response. Kindly help me... And don't buy anything from the site... Very poor consumer handling...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Sh J
from Bellary, Karnataka
Report
Copy

no traceability of order

Website:online shopping website

On 19/08/2019 i ordered salt mil grinder 2 nos, citric squeezer, cookie cutter on insasta.com. After payment checked in for order id details but found no detail or trace of order. I paid 335 + 99 (Delivery charges). Called the contact no. But no response, tried chat but the representative just asks me to wait while he is resolving then goes offline. Its...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vickysharma450
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about the fraud products of that company

Address:kankinara gowalapara road, Kolkata, West Bengal, 743126
Website:Insasta.com

I have ordered a bluetooth headphones worth 199 including shipping charges it's became 258 rupees, i have ordered it form a online shopping company insasta.com when i ordered that product i saw nothing about my order summary mean that there was no options for any order once you purchase a product you'll see nothing
I tried to cancel my order but there was no options for it here is my shopping details
Invoice no. Inv-2016inv[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
K RAJ MALHOTRA
from Gurgaon, Haryana
Report
Copy

fake product delivered and no answer on return

Address:Office 111 1st Floor Prerna Complex Valgaon Mumbai, 421303
Website:www.insasta.com

Order number - 301556

I recently purchased a chromecast device from insasta.com, when i received the product it was a original box with a fake device inside.

I immediately asked them for a return but there is no reply from their end. Given mobile number is always switched off and they never reply to our emails and live chat messages

Absolute fake site

Dont buy anything from here...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunny54_8
from Palampur, Himachal Pradesh
Report
Copy

vr box rs 300

Address:Bhadauri, 177220
Website:insasta

I had ordered vr box from insasta website and i made online payment. But it was never delivered to me. When i called them they said we've already delivered. It was some fqn bich. She didn't even told parcel company name properly. Don't ever buy anything from insasta.com. They're 101% fraud and robber. They even blocked me when i contacted their facebook page. May god kill all of them.....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
Address:Thane, Maharashtra, 122018

I bought a product chromecast from insasta.com on 20th jul'19. Order id #284431.

It was defective, i placed a return request on their website, with no response from their side. Return id #4484.

I have sent the product within the timelines. I tried contacting them over the phone however all their numbers are not in service. They are also not responding through chat or e-mail....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Insasta Enterprises Office 111, 1st Floor, Building P1, Above Apsara Restaurant Valgaon, Bhiwandi Mumbai - 421302, Thane, Maharashtra, 395009
Website:insasta.com

I bought a product chromecast from insasta.com on june 30. Order id 272457.

It was defective, i placed return request twice at two days gap on their website, with no response from their side. Return id #4416

Then i chatted regarding that on their website, and they told me to return the product, courier it back to them, then they will give me a coupon code to help buy another product. I did that sent the courier...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akshay MBA
from Ongole, Andhra Pradesh
Report
Copy

lenovo phone battery and earphones

Address:Office 111, 1st Floor Valgaon, Prerna Complex Mumbai - 421302 -----Mumbai : Office 26 Patwa Chambers, Masjid Bunder Mumbai-400009, Thane, Maharashtra, 421302
Website:www.insasta.com/index.php?route=account/order

Date: july /15/2019

Order Id : 279121

i paid the money and i got a confirmation mail from them, that my order has been success full, but i dint get the delivery date ., .so i tried calling them but their phone not working, i contacted them through live chat they replied 1s and i was told that my order will be dispatch by evening., but nothing from them now they are not replying...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Office 111, 1st Floor Valgaon, Prerna Complex Mumbai - 421302, Thane, Maharashtra, 421302
Website:www.insasta.com

My order number is : 228337 and 228360.
Prepaid amount of Rs. 700 was given for these two orders. booked on 25.05.2019. even after 23 days gone there is NO ABSOLUTE RESPONSE from the insasta. There is no update fro my order tracking status in their website. I am not able to contact anybody in this webstore since there is no communication number / mailid is not provided. even their live chat NOBODY answered. I think my money is cheated...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy