Intex Technologies Complaints & Reviews

Snapdeal Recent Case : Faulty Product and No Proper Response.

This has reference to the product -Intex Speakers (Order No.[protected] that i had ordered on July 24, 2012 at my home address in Meerut.
I received them yesterday.
I was surprised to see that the speakers are faulty. They are not working. The power button is working but the small bulb(notification bulb) is lying inside and is not switching on.It seems that the circuit inside the speakers is displaced. More so, i have not even removed the packing of one speaker. It is still packed.
This is for the first time i ordered some product from SNAPDEAL. I never imagined that i will have such a bad experience.

I have registered the complaint over the phone to them yesterday only . However, the response is sarkari. We will look and let you is the response.
The complaint no. is 822553. This is heights. I am sending them notice as well.

Regards,
Gaurav Madan

Monitor flicker on when i start a computer. it continue fliker up to 10 minut.
warranty checking service is also not available on intex website.
so what should i do?

MY MOBILE SUBMITTED IN AUTHORIZED SERVICE STATION OF INTEXMOBILE FOR 5 TIMES IN LAST 6 MONTHS BUT STILL IT IS NOT WORKING PROPERLY MY MOBILE IS IN WARRANTY PERIOD STILL TODAY.EVERY TIME I RECEIVED BACK WITHOUT PROPER REPAIRED IT BY ENGINEER.IT WAS WORKED FOR 10 TO 15 DAYS AFTER REPAIRED IT AND THEN START SOME PROBLEM START TO GIVE SOME PROBLEM TO OPERATE IT. MY CONTACT NO IS ,[protected] MY NAME IS PIYUSH THAKKAR.MY MOBILE MODEL NO IS IN 2060.COMPANY SERVICE STATION NO IS .[protected].KINDLY DO NEEDFUL .ALL OTHER COMPANIES REPLACE MOBILE TO CUSTOMER IF THIS TYPE OF PROBLEMS CONTINUE IN HANDSET

I HAVE PURCHASED THE INTEX SENSE MOBILE FROM "SHIVAM COMMUNICATION",[ADDRESS: G/F/2,HANSRAJ COMPLEX,NR. SANKALP RESTAURANT, OPP. FARKI, KRISHNABAUG ROAD, MANINAGAR,AHMEDABAD] INVOICE NO. RI[protected]/11-12, DATED[protected] FOR Rs. 3300/-.
I WANTED THE UNLIMITED SMS SENDING FEATURES IN MY MOBILE, SO I ASKED FOR THE SAME FEATURE TO THE SALES MAN, HE HAS WRONGLY MISGUIDED ME ABOUT THE FEATURES AND PRESENTED ME THE INTEX SENSE MOBILE.
SO I HAVE PURCHASED FROM THE SHOP.
BUT THE SAID FEATURE IS NOT PRESENT IN THE MOBILE, AND THE MOBILE IS OFTENLY SWITCH-OFF AUTOMATICALLY.
I HAVE LAUNCHED THE COMPLAINT TO THE SHOPKEEPER AND REQUESTED TO SOLVE MY PROBLEM.
SINCE LAST 15 DAYS, I HAVE BEEN CONTINUOUSLY REQUESTING FOR THE SOLUTION. BUT I DIDNT GET ANY SOLUTION FROM THE OTHER SIDE.
AFTER THAT, I M COMPLAINING YOU ABOUT MY PROBLEM.
I EXPECT YOU TO SOLVE MY PROBLEM POSITIVELY.

COPY TO:
GRAHAK SURAKSHA KENDRA,
AHMEDABAD

I received a Intex Raise Downy Bed Mattresses for a gift . IN I am unable to use it it leeks air.I would like information about having it repaired.Model # AP619A

I had bought an intex headphone for Rs.280/- from M/S Tarun Book Store ,Shopping Complex, IIT Kanpur ,Kalyanpur ,Uttar Pradesh -208016.
Just after a day of its purchase its right ear stopped working. When I approached the shopkeeper he plainly said that he can't do anything as it was not under warraty. This is absolutely unfair as a product of such worth must have some durability. How can I pay Rs.280 for using headphonesfor a day!
Please help.
Niraj
email- [protected]@gmail.com

Dear Sir,

I have recd one link from Intex India Limited , 42 candidates has been selected by the company and i m amongst them and i hav to deposite
Rs.8250/- with the company , so that they will send me the offer later. There Phone no & Address is given below.

Person Responsible for the cheating

S K Verma
HR Manager
Intex India Limited
Plot No.18,Surajpur Industrial Estate,
GT Road,Goregaon West,
Mumbai - 400 062.
Contact No. [protected] , [protected].

Pls take strict actions against such scams & frauds.

Regards

Sujit Chavan

I am devender kumar. I have purchase a Intex Mobile 6633 In Rs.-4100 /- as on 24-10-11 by a dealer.



But after some days i know that the price of that Mobile is Rs. 2500/-



I told the dealer that you have charge more money for the Mobile Set.The Correct price is Rs- 2500/-



Now I want to know that actual price for the same.



may i request to you please do the needful .

Secondly , My mobile is not working properly so i submit the mobile service center as on date 23 Oct.-11 but till date i ahve not received the same

Respected Sir
I Punit Grover purchased intex desktop Model Number GD-75413 from authorised dealer M/S SUMAN COMPUTERS ON[protected].There was a 3 years warranty given to me. On 29 th October-2011, I lodged onsite complaint regarding my desktop as its display was not working but no action was taken up. After that I personally visited its M/S ADITYA TECHNOLOGIES (Authorized Service Centre ) on 7th Nov 2011 regarding the said problem. After a week i got a call from them relating to problem in the motherboard and it took some time to get rectified. But it took a long time to get repaired. I got my pc back on 05th JAN 2012. BUT when i started my computer it was not roperly working as it was restarting again and again. It damaged all my important stored data.
On 06th Jan-2012 i again visited M/S ADITYA TECHNOLOGIES regarding improper functioning. But this time, they reffered me to INTEX TECHNOLOGIES INDIA LTD TRC JAMMU IT.
On the same day they lodged its complaint again n gave me 3 days time to solve my issue. But no action was taken place. After few working days when i called them they replied me that its RAM was not ok and asked for some more time.
yesterday i again called them and this time they replied me that my desktop was repaired but when i went to their office my CPU was changed with somebody else. They were trying to give me the same one but after that they have changed its cabinet as well as DVD R/W and repaired or changed motherboard.
but now the issue is I am not satisfied with this motherboard and its components and still it is not working properly. I therefore request you to go through this matter and try to solve my problem as soon as possible.
Its original motherboard was much better but now they have installed small motherboard.
More over this whole process took more than Two months as i have suffered a huge loss. I have small shop where I am running my business. I dont have an other soruce of income. Please do help me in this matter.
THANKS

Intex Technologies (India) Ltd. Complaints & Reviews - Service-- replacement of lcd.
View all Intex Technologies (India) Ltd. complaints
Intex Technologies (India) Ltd., Kolkata, South 24 Parganas, West Bengal
Location: Kolkata, South 24 Parganas, West Bengal, India

vinodkumartiwari on Jan 3, 2012
Service-- replacement of lcd.
I purchased Intex mobile model no. in 4470N vide invoice no. 0/[protected]/0009854 dtd. 25/10/11 from Metro Cash & Carry India Pvt. Ltd. @ Rs.2249/-.

The company has its authorized centre at Technique Services, 84A, Central Avenue, Kolkata-700012.

On 01/01/12, suddenly in the morning the LCD screen of my mobile went white. I took it to the service centre and met one Suddha Deb who took the mobile and gave it back to me after ten minutes saying LCD screen was broken and that I would have to replace the screen at a cost of Rs.750/- out of warranty!

This was not acceptable to me as the screen was white when I gave the set and was returned with a black mark in the middle. The company should replace the LCD as the mobile is within warranty period.

I am afraid the company Intex Technologies (India) Ltd. having its corporate office at D-18/2, Okhla Industrial Area, Phase-II, New Delhi-110020 will not act in my favour unless you intervene and force them to act in interest of the consumer. I have sent an email to the company through its contact form but, I'm not sure about its value as legal evidence.

The serial number is MSN 11/[protected] (M_IMEI : [protected] ; S_IMEI : [protected]) and sap code is :[protected]. Their is an EAN code :[protected] on the box too.

Please help me resolve the matter at the earliest. I can be contacted on [protected]. Thank you.

Vinod Kumar Tiwari
Read comments Mobile Handsets Add a comment

I have purchased intex mobile handset model no. 4470 N, but after the some months it got problem of voice and automatic switch off in software my mobile was in warranty period so i given my mobile handset to authorized service center Verma Brothers address- Block -S-8, SHOP NO.- 9, SHOE MKT.Sanjay Palace, Agra dated on 07.09.2011.And they give me job sheet and service number -
JOB SHEET NO.- 1109CT1521721
SERVICE NO. - R1109F1178492
from the mentioned date i am waiting for my mobile.
When i went to service center after 20 days they gave me a new defective mobile set that was not working then they told me that you wait only for 20 days and company will give you a another new mobile. second time they give me a old mobile and told me that this mobile you will have to take because our service center's persons has stolen all the new mobile set which are came from head office.
All the matter regarding of my mobile and service center i have displayed now i hope i will get justice against this fraud made by service center.

I have just purchased a brand new Intex multimedia keyboard model no.-IT-1018RB .some keys are not working properly an have to press hardly .i have never seen such a low level keyboard.i think that you will work on my complaint.

i bought an intex mobile, model no. in 6660.from local dealer on 28/02/2011. due to network problem the same was sent to the local service centre and was forwarded to the company for its repair as per job sheet no1108ct1425346 dt.11/08/2011.but to day I have received without its repair with the reason camera tempered.i complained about the net work problem. the product is still in warranty period
So i request you to solve my problem at the earliest.

from maninder singh mobile no. [protected]

i bought my ups and its been 1yr 3months. yesterday my ups stopped charging and there is no indication of battery low and battery charging what may be the problem. how can claim the warranty please help me to get through this...

we want to submit complaint against constumer care of intex company. we had given dead mobile set to phagwara centure{bansal telecom represented bu tajinder singh of ludhiana}on 13,june2011`. company assured they will repair the mobile with in 15 days. but no set is given to us and when we complaint in costumer service, mostly they cut the phone or said us to call another day.with long period of 50 days we hav`nt got us mobile back. according to company mobile is now in ludhiana centre.
mobile is in gurranty of 1year.
and complaint job sheet no is1106ct1205714.

due to this we lost our important calls such as i was not able to attend counselling of my daughter which is realating to her admission and due we have to give10,000 exatra for her admission.
also i have called at dehifor many times by std on no[protected].which is given by constumer care.
so i request calmly to you for urgent action in this case also we want compensation of 10,000at least

hoping for urgent action

MY INTEX UPS IS NOT GIVING BACKUP FOR 1 SECOND ALSO.I HAVE COMPLAINT TO THE INTEX CARE THEN THEY TAKE MY UPS AND AFTER 2 WEEKS THEY RETURNED IT BACK SAYING WE HAVE CHANGED UR BATTERY NOW IT WILL NOT CREATE ANY PROBLEM BUT THEN ALSO THE UPS IS NOT WORKING AND ITS HAPPENING AGAIN AND AGAIN.

SO,ITS MY HUMBLE REQUEST THAT TAKE SOME STRICT ACTION AGAINST THE INTEX CARE OF DHANBAD,AND MAKE MY UPS WOKING PROPERLY AS SOON AS POSSIBLE.

I have used Intex CDMA mobile IN 40 but last 1month i have faced a battery problem i have call service center ahmedabad caare communication-Gurukul, He was told battery is not available after i have call to service center[protected] call center representative told Intex IN 40 model is not a our product verify product after call. Please tell what i can do? and please action against Intex Mobile

dear sir i m vishal gupta from agra .i m working in noida .i had given my mobile in 6633 at company service center at agra on 23 june 2011. he said to me that"u can receive ur mobile with in 10 days.after 10 days when i called at agra service center .he said to me again that 10 din aur lagege .after 10 days when i called again then he again said to me that 10 days aur lagege. and 2 times i loged complaint at company customers care. but he have not given me proper answer.after some days i had taken sr service engineer no. Mr rana ([protected]) and i told him my problem.then he realized me that ur problem will be solve properly after some days i have got a call from company office no.([protected]).i have given her all information about my problem and all documents no. but after 2 days she gave me new no. of Mr satish tripathi ([protected]). i called him and i gave him all details but he is still giving me answer. i called him many times but he didn,t pick my call. i am very irritate to this problem.i m suffering only here to there. nobody give me proper solution to my problems. i m service man and after this my both no. has been switched off. my job sheet no. is 1106cp1245405. plz solve my problem immediately. thanks

Dear sir,
With due respect i would like to inform u that that i have given my handsfree to intex service centre brahmputra complex market near kala aam Bulandshahr pincode-203001 . for exchange since 16 june11.they have given me the jobsheet-
jobsheet no.-1106CT1220198
Service order no.-R1106F0941064
but till date i didn't get any positive response from that side.
There fore i would like to register a complaint regarding the following matter.
Please co-operate with us for which i shall ever remain obiliged.

I purchased an intex 2.2 speakers from Croma centre @aditya mall,ghaziabad ... having the offer of getting a 4gb pendrive "absolutely free" on purchase of the speakers.
But its been a month since then i have not recieved the pendrive.whenever i want there for the pen-drive,they say "SIr,its out of stock will inform u when we got them in our stock"...
what the hell... its been a month and they are giving the same excuse as if i am asking for some other big thing.its only pendrive ...

kindly help me ..
My bill number ::; slf02a[protected]
Customer name : Abhishek Upadhyay..
Phone number ::[protected]