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IRDA Complaints & Reviews

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Updated: Sep 11, 2025
Complaints 571
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IRDA reviews & complaints page 27

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B
biswajit82
from Bhubaneshwar, Odisha
Aug 23, 2014
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Address: Khordha, Odisha

sir i got a call [protected] form mr.ravindar kumar n he was saying that

Congratulations we are feeling happy to informing you that your ammount Rs

11, 67, 112/- has been raised on the behalf of your policy. This fund was transferring into the account of

mukesh aggarwal that has been stopped on the behalf of your documents.

We hereby inform you that your Rs 11, 66, 112/- will be transferred into your account after your

document and account verification.

Hope you have sent us your document as soon as possible.

1. Two passport size photographs.

2. Photocopy of passport & Aadhar card.

3. Cheque of Rs 25000/- in favor of Axis value card pvt ltd.

Courior your documents at-
F-12, Sec-8, Noida(U.P)

Pincode-201301

can u verified tht is this true call or fake call
Aug 14, 2020
Complaint marked as Resolved 
please help me
sir i got a call [protected] form mr.ravindar kumar n he was saying that Congratulations we are feeling happy to informing you that your ammount Rs 11, 67, 112/- has been raised on the behalf of your policy. This fund was transferring into the account of mukesh aggarwal that has been stopped on the behalf of your documents. We hereby inform you that your Rs 11, 66, 112/- will be transferred into your account after your document and account verification. Hope you have sent us your document as soon as possible. 1. Two passport size photographs. 2. Photocopy of passport & Aadhar card. 3. Cheque of Rs 25000/- in favor of Axis value card pvt ltd. Courior your documents at- F-12, Sec-8, Noida(U.P) Pincode-201301 can u verified tht is this true call or fake call
Friend it was fake call.I have receive same type of call.When i asked them about online payment in insurance company's account.they were denying for this and only asking for cheque payment.Kindly next time u also ask for same.Still i am getting time to time this type of call.
thanks ktps me too also getting frequently this type of call n thanks for advising tkcr
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    nanjaria
    from Mumbai, Maharashtra
    Jul 27, 2014
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    Address: Mumbai City, Maharashtra

    Received a call from [protected]. Executive- Amit Kumar said he is calling from IRDA and i am eligible for a bonus on my exisiting insurance policy. when i asked him to give the policy details and told him i was recording the call for verification he disconnected the call.
    Aug 14, 2020
    Complaint marked as Resolved 
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      T
      Tanoy Bose
      from Bargarh, Odisha
      Jul 22, 2014
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      Address: Kolkata, West Bengal

      This is a letter to IRDA for a help regarding an Life Insurance Company. Few days back I recieved a phone call froma mobile number asking whether I have any policies with me who's premium are not being paid. I admitted that I have a LIC Jeevan Anand policy for which I had paid a single annual premium of 1, 20, 000INR. They told me that they are from Insurance department and not from any company. They asked me that this entire money along with the interest can be creditted to my account if a letter is written to IRDA that I am unable to continue the policy and I was fooled in the same regard. Further, I have to invest Rs.30000/- to another company in form of a Demat account or another insurance. A fellow came from Aggarwal Trading Private Limited stating that they have negotiations with LIC in such a way that if a DEMAT is opened then the money will be refunded. When I asked for the refund first, they said that If I fly after the refund is made the company will be at a loss. When I was about to open a Demat with 30000INR as trading value, they told me that 25000INR out of the total amount is advanced brokerage which I need to use up within 1 year by trading. That was not acceptable for me. Hence, I stalked the person verifying me. Now an Agent from Reliance came and asked me to go for Insurance either with Reliance, Bajaj or Kotak. I made a Bajaj Lifelong Insurance of 30000INR and now I am in free look in period. Can I get most the help from this forum regarding the authenticity of this matter. Otherwise I will cancel the policy and look for refund immediately.
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        G
        Gaurav.sharma06
        from Gurgaon, Haryana
        Jul 14, 2014
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        Fraud call from IRDA regarding agent commission refund

        Address: New Delhi, Delhi

        We received a call from IRDA today, regarding the agent commission refund for some of the fake agents against a policy. He had the complete information about the policy. The amount refundable was over 2, 50, 000. He also shared the contact person name Mr. Rakesh Bajaj, joint deputy director of hyderabad, IRDA for approval and also shared his contact number [protected].Luckily, before contacting Mr. Bajaj we thought of checking this information...
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        Gaurav.sharma06
        from Gurgaon, Haryana
        Jul 14, 2014
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        Address: New Delhi, Delhi

        We received a call from IRDA (from hyderabad), regarding the agent commission refund for some of the fake agents against her policy. He had the complete information about the policy. The amount refundable was over 2, 50, 000. He also shared the contact person name Mr. Rakesh Bajaj, joint deputy director of hyderabad, IRDA for approval. and shared his contact number [protected].Luckily before contacting Mr. bajaj we thought of checking this information on net and we came across so many mails stating that this is a fraud call. Please beware.
        Aug 14, 2020
        Complaint marked as Resolved 
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          S
          Salil Sayyad
          Jul 9, 2014
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          Today I got call from two persons claiming that he/she is from IRDA customer relationship and complain dept. This call was from Delhi mobile no - +91 [protected]. Two different person called me saying that you have unclaimed bonus for your HDFC policy of amount Rs 175600/- and for processing of this bonus I need to submit few documents and cheque of Rs 49999/- by today. I believe this fake and fraud...
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            J
            JP Kapoor
            from Gurgaon, Haryana
            Jun 21, 2014
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            Address: Gurgaon, Haryana

            I submit that I received a telephonic call from mobile [protected] at 4.36 pm on 20.05.2014. The caller identified himself as one Mr. Rohan kapoor, Senior Manager at Verification Deptt. of IRDA Head office, Hyderabad. He told me that: IRDA has allotted me Rs.2.85 lacs. as refund on account of excess commission charged by Insurance Companies on my insurance policies in 2011-12. He explained in detail that large number of policy holders had lodged various complaints with IRDA in the past alleging that huge commission is charged from policy holders and only a very little amount goes to cover the risk. IRDA examined the issue and decided the same in favour of policyholders. Consequently IRDA recovered the excess charged from Insurance companies and allotted the same to such policy holders. As a result of the same I am allotted Rs 2.85 lacs as mentioned above. This amount was due to be paid to me. This call was last verification call from IRDA. Already three verification calls in this regard were already made. I replied that nobody ever made any call to me earlier in this regards and I am being made aware of this issue for the very first time. He further stated that one Mr. Neeraj Sharma has lodged an authority on my behalf with IRDA to receive the said amount. When I told him that I do not know any Neeraj Sharma and I never gave any authority to anybody, he told me that it appears that his department officials (i.e.IRDA Officials) in connivance with some fraudsters are playing this game. He also said that the immediate task is to stop the flow of the money to said Neeraj Sharma. He told that he will immediately move in this regard in his department for action to stop the fraud. He further suggested that I should immediately lodge a complaint in this regard with Mr.Rakesh Bajaj, Joint Director IRDA, Hyderabad through his PA Mrs.Manju Arora on her phone [protected] mentioning my registration No: IR[protected]which he told me). He also said that he would like to verify if he is talking to the right person. Then he started mentioning my detailed particulars i.e. my name, address, city pincode, contact mobile number, father’s name, my date of birth. He said he needs my PAN Number also, which I gave him. He again advised me to contact Mrs. Manju Arora urgently. I called Mrs. Manju Arora on her contact [protected], she replied “ Yes IRDA”. I disconnected the call. After the call I was a bit confused and I talked to my son who suggested me to call IRDA Hyderabad office. I immediately called IRDA contact No:[protected] (as available at their website) who replied that IRDA never makes such calls and these are all fake and fraudulent calls. I could understand that someone was trying to defraud me. Since my personal details including my PAN number are with such people, I am afraid that they may be misusing them.
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              प्रशांत आईर
              from Mumbai, Maharashtra
              Jun 5, 2014
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              Address: Mumbai City, Maharashtra

              Dear IRDA officers, I have got call from Mobile No.[protected] saying that IRDA is giving bonus amount of Rs.2.5 lacs for frauds committed by some agents but disconnected the call. When searched on the Internet, found similar cases of fraud involving IDRA name. So please take action against such fraudsters. Thanks & Regards,
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                J
                Jitendra1985
                from Gurgaon, Haryana
                May 26, 2014
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                Address: Jaipur, Rajasthan

                Today I received a call from +91 [protected] which says that IRDA has declared a bonus of Rs 1, 80, 000 for my policy and they have called me from IGMS department for verification because I have nominated any Neeraj sharma to claim that bonus. They wanted me to deposit Rs. 35, 000 to generate an INC code to claim this bonus and to stop transfer of money into Neeraj's account. I was surprised that how this can be...I did not authorise someone to claim my bonus. They gave me some registration no. and the number of Joint Deputy director of IRDA "Rakesh Bajaj - Hyderabad". [protected]. When i traced this number it was issued in delhi. When i serched directory of IRDA - The name is not fake. I believe some other person was talking by changing name. Finally I spoke on IRDA Grievance Call Centre (IGCC) toll free 155255 and they told it is fake call and do not provide any personal information. IRDA should take a strong action for these type of calls. Their should a body who monitors these calls.
                Aug 14, 2020
                Complaint marked as Resolved 
                Today I received a call from +91 [protected] which says that IRDA has declared a bonus and it was not taken by me. Then they read out my address & asked the pin code. I have blasted them saying that i will give complaint to cyber police about the fraud call but daring she said u call iam holding the call. then i disconnected the call.


                Regards


                Ramu Rayagiri
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                  D
                  darshanaraje
                  from Mumbai, Maharashtra
                  Mar 26, 2014
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                  Address: Mumbai City, Maharashtra

                  we are also receiving the same calls from some people. telling that they are calling from IRDA Delhi, given the address of BIRLA SUNLIFE, TILAK NAGAR DELHI.they stated that our bonus has been declared of Rs. 2, 50, 000. but for this we have to open one FDR ( fixed deposit revenue )Account. this account will created by FUTURE CLUB Group. but to open this account we have to pay INR 75, 000. we are getting a call from Mr. krishnakant solankhi, Mr. vinay bhardwaj, Mr. Batra, please remember this above names. keep yourself away from this fraud people. they are just n just fulling you nothing else. for more details connect me on darshanaraje.[protected]@gmail.com
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Many peoples have already given many solutions but yet our Governent / System is SLEEPING. yet many people's are getting a same calls for that, & tracking or fuling so many inncoent people everyday. we are ready to give the phone numbers from where we are getting the calls. our system can track them very easily. but noo...no one is taking the small action on it.

                  request to our SYSTEM...Pease take the corrective action.
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                    M
                    Madan Chand Verma
                    from Mumbai, Maharashtra
                    Feb 19, 2014
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                    Address: Lucknow, Uttar Pradesh

                    Dear Sir,

                    I got a call from +[protected]. Caller tell his name Mr. Rahul Diwivedi from IRDA. He tell that we have a bonus opportunity on my policies so tell him D.O.B. When we oppose him then he tell me that IRDA have a unique id for each policy holder so whenever we give him DOB then he can check and provide bonus on my policy.Hi taken my DOB and some working status then disconnect call. Outgoing call not possible on above no.
                    I reqest you to kindly check and confirm if any faruad has been done by him.


                    Regards,


                    Madan Chand
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                      M
                      Malay Pota
                      from Ahmedabad, Gujarat
                      Feb 7, 2014
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                      Address: Ahmedabad, Gujarat

                      i received phone from Rajiv Sachdeva from IRDA on 6.2.2014 and inform me that Rs. 225000 is to pay as scholarship and some Mr.Niraj Verma has filed claim on my behalf.if you want Rs. 225000 you need to very your bank details and to put Rs 50000 as deposit with some NGO or with Travel Agent.Today on 7.2.2014 i received phone from Ms. Reema Agarwal of IRDA Mobile No.[protected] and informed the same things as above and also informed to contact Mr.Rakesh Bajaj Deputy Director IRDA on No.[protected] after some time i received phone from Mukesh Agarwal from IRDA from the same No.

                      All these calls are [censored] and fraud
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      this above details is right, I have also received call as above
                      Hi,

                      I can't belive this, today on 19th Feb 2014, even i have also received call from Reema Agarwal, with exact same story that Niraj Varma is claiming 2, 45, 000 which belongs to me. Also I should approach Mr. Rajiiv Bajaj for approval of my claim. Again same lady called me and she was speaking with full confidence, when i asked her to send details from her official e-mail id, she was changing the topic, also she was confidently giving her office address in Bangalore. Please be aware of such fake and fraud calls.
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                        I
                        Ishwar Dayal Singh
                        from Delhi, Delhi
                        Dec 25, 2013
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                        Address: New Delhi, Delhi

                        To The Admin./Manager IRDA Dear Sir/ Madam My wife Rashmi Singh purchased a policy from Reliance Life Insurance (policy no.[protected] on 6th Jan'12 for my daughter Anjali Singh(14 yrs old).My wife who is the proposer of this insurance died due to cancer on 5th July'13. Now, my daughter is minor as she is below 18years, and there is no source of income in my family, so, I'm unable to pay the premium of this insurance. I also went to submit all related documents(death certificate, hospital discharge summary, etc) for claiming the insurance in Lajpat Nagar branch, New Delhi but they didn't accept those documents. So, this way the company has cheated on me and now I want the company to close the insurance and refund me all the money that I've invested along with the value of insurance. Thanks & regards Ishwar Dayal Singh Ph.No.- [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Dear Mr. Singh,

                        As discussed with you in detail, we regret that we are unable to process your request. We have sent across a written response addressing your query. Please write to us for any clarification regarding the same.

                        Regards,
                        Reliance Life Insurance Team
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                          A
                          amitk9396
                          from Delhi, Delhi
                          Dec 24, 2013
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          i'm receiving such kinds of call from last few months about some sort bonus associated with my mother insurance policy, and demanded some money to get invested to get that bonus amount. i, ve invested 1, 32, 000 till now and they still demanding in the name of different formalities.. like rgistring with R.B.I, service tax, etc. they are still calling me, for further investment of 15000 to open an PFTM kind of acount with IRDA so that my full bonus is transfered to my account without giving commission to agents linked with my insurance policy.. please help me out of this since i am a student and cant afford to suffer such frod...
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Dec 24, 2013
                          Updated by amitk9396
                          i, m receiving such kinds of call from last few months about some sort bonus associated with my mother insurance policy, and demanded some money to get invested to get that bonus amount. i, ve invested 1, 32, 000 till now and they still demanding in the name of different formalities.. like rgistring with R.B.I, service tax, etc. they are still calling me, for further investment of 15000 to open an PFTM kind of acount with IRDA so that my full bonus is transfered to my account without giving commission to agents linked with my insurance policy.. please help me out of this since i am a student and cant afford to suffer such frod...
                          i'm giving u some of the no from which i got cals
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          i'm nottaking such calls now, but what about the money i already invested.. how can i recover that...
                          Mr Verma..

                          You mean enquiry.. Am I right.. ??

                          I didn't expect from a LIC SBA that they are so poor in English. I think you should take English classes before giving us insurance classes.
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                            R
                            rajeshjha
                            from Bengaluru, Karnataka
                            Oct 7, 2013
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                            Address: Pune, Maharashtra

                            Hi, I received a call from[protected] introducing herself from IRDA-Document Verification Department. She mentioned that I am suppose to receive Rs 250000 (God knows why) from them, for which Mr Neeraj Sharma (I never met him) has already applied on my behalf. After querying her few stuffs, I understood THIS CALL IS FAKE... I request please take proper action on the concerned parties. Thanks, Rajesh Jha ([protected])
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              S
                              SUMIT SETHIA
                              from Kakinada, Andhra Pradesh
                              Jul 19, 2013
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                              Address: 3rd Floor, Parisrama Bhavan, Basheer Bagh HYDERABAD 500 004 Andhra Pradesh (INDIA )
                              Website: www.irda.gov.in

                              On 19th july, 2013, mr. Dinesh dixit - cell no. [protected] (From bangalore?) called me for payment verification. He explained me that in
                              2012 - 13 year, irda cancelled insurance agent commission, irda had saved rs. 146c. Irda decided to distribute this amount among some selected policy holders. I was selected among them and gave me a 'imc code'. He asked me not to reveal from where did i get the number. According to mr. Dinesh dixit irda sent a document by speed post 3 months, 11 days before and i refused to accept rs. 270000 / - and issued authority letter to neeraj verma, chandigarh to deposit this handsome amount in bank of india, (Account no.[protected] . For more details, he has asked to contact mr. Rakesh bajaj, deputy director - irda (Cell no. [protected]) to register complaints. So i contacted mr. Bajaj, he asked me to issue check of rs. 62940 payable to any insurance company. After depositing this amount, after 45 days, rs. 270000 / - will be deposited to my bank account.
                              I checked at the website of irds, there is no name of rakesh bajaj at a post of deputy director.

                              Friends i got lucky that i sensed the wrong doing on time and did not shared my account details but may more people have suffered due to the group. Even i feel insecure as i have shared my contact details with them. This seemed to be a very organized network who is executing these fake calls with great planning. I have checked that there are so many more similar complaints. I would request you to take this matter on most urgent basis and bring perpetrators to justice.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              I am lic agent my agent portal user ID is 0110651H I have confused my passward please confirm my passward. thank you.
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                                patni67
                                from Hyderabad, Telangana
                                Jul 12, 2013
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                                Address: Delhi

                                Please be aware of these cheats..... Today I also got a call from Neha Patel ..... same Neeraj sharma story ...... same Manju Arora ...... Rakesh Bajaj..... Told me to take a Royal Club memebership of 24999 /- X 2 coupons , by which my NGO memebership will be activated . Also told me story of how Shahrukh khan converts his black money to white Money thru NGO. Please .... Please .....all..... stay away from any schemes which gives you quick money .
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                I am also get call for take a royal club membership by paying 24999.Rs.
                                They explain me traveling with family 3time in a year for free.
                                Health benefits etc. etc.
                                Please stay away from this kind of frauds.
                                Mobile number: [protected]
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                                  N
                                  nalini.srinivas
                                  from Mumbai, Maharashtra
                                  Jun 9, 2013
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                                  Resolved

                                  Rakesh Bajaj

                                  Address: Bangalore, Karnataka

                                  I received a phone call from Mr Rakesh Bajaj claiming to be from IRDA , phone: [protected], who stated that there was an unclaimed amount in the life insurance of my late husband. He stated all the correct details and wanted me to send my address proof and PAN details. When I checked on the website of IRDA there is indeed a Rakesh Bajaj who is the Joint Director. I therefore sent my details to the address provided: IRDA, 2nd floor, U/74,...
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                                  a0ffvkap
                                  from New Delhi, Delhi
                                  Apr 23, 2013
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                                  Address: Gurgaon, Haryana

                                  I recieved a call from IRDA verification department stating theat the bonus for the insuarance policyhas been authorized ot mr. Neeraj sharma, I asked them to send me the authorization documents tha tstated that I have authrized Neeraj Sharma to take hte benifits . The ladt name Kavita sharma who called stated that I haveto visit their Hyderabad office and meet mr . RAjiv Bajaj. Any ways I am not sharing any infoirmation wit hthe person calling . My only question is from where they get the information about the policies. Is the database been compromised anor thee is data breach. I am only concerned about my policy and personal details are safw and secure..

                                  Caller name : Kavita sharma
                                  Number:-[protected]
                                  Address : basir bagh
                                  parshma bhawan hyd
                                  Kavita - IRDA verification dept manager - ID 113506
                                  Contact : RAkesh bajaj.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    K
                                    kanak lata gupta
                                    from Mumbai, Maharashtra
                                    Apr 11, 2013
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                                    Resolved

                                    Address: West Delhi, Delhi

                                    hi
                                    I received a call from a lady posing as irda official. she said that I have a bonus of 319000 against my sbi policy. she had all the confedential details of my policy. so I fell into her trap. she said in order to claim the bonus I have to invest rs25000 in reliance life policy. then she asked me to invest another rs25000 and another rs30000 saying that another bonus of 262000 is also pending. and I received the policy documents but no bonus proceedings till date. the details of the calling persons are as follows-

                                    Regional Officer- Sarika- mob- [protected],[protected]
                                    Senior accountant- Rahul Sinha- mob- [protected]
                                    both of these said that they are from irda, Mumbai.

                                    please look into the matter closely. how can the employees of irda can do this fraud? and if they are not from irda how come they have all the details of our policies???
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Dear Sir/Madam,
                                    i got a call from a person, Mr, Aakash Verma, claiming to be from IRDA Lucknow ([protected]), enquiring about my verfications and asking me whether i know that i had got bonus of 2.85 lac last month and certain Mr. Neeraj Sharma is claiming the amount on my behalf and the said Mr. Neeraj Sharma have the authorisation letter duly signed by me authorising him to collect the bonus monies on my behalf which i have never given to him or any person and he has duly verified documents (which is suspect as fake documents)...

                                    I was told by Aakash Verma that Mr. Neeraj Sharma is cheating me and i should lodge the complaint to Mr. Rakesh Bajaj, Zonal Head, IRDA (contact number - [protected]) and immediately ask him to stop the payment, if any, to Neeraj Sharma.

                                    .As per him, Neeraj Sharma was supposed to deposit amount of 52000/- in the IRDA account in order to claim the 2.85 lac. he asked me my Date of Birth and verified the address which he already had.
                                    He was pressing me again and again to call Mr. Rakesh Bajaj which i never did.

                                    He has also given below details :-

                                    INC code - 132896CZ.
                                    Registration No :- IRL[protected].

                                    Agent code of Neeraj Sharma - IMN26689.

                                    i am lodging the police complaint on the same. i suspect fishy in the matter and request you not to act on fake/bogus authorisation.
                                    pl help me with future course of action on this


                                    Copy to Commissioner of Police, Mumbai.
                                    Copy to Commisssioner of Police, Thane.
                                    Copy to Commissioner of Police, Lucknow.

                                    Rgds
                                    Anil kukreja
                                    [protected]@gmail.com
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