[Resolved] Ixigo — payment was successful but train ticket not booked

Renu082

Address:

Rz/a86,Mahipalpur Ext., 110037

I made a transaction from ixigo and entered irctc login id and chose paytm upi for payment but ticket was not booked and in ixigo it showed error something like "parameter missing.." but in paytm statement its showing "transaction with pay successful". Debited amount - 6925.49, date and time :08 feb 2020, 02:42 pm but in ixigo there is nothing visible about this transaction. So please refund the full amount of rs 6925.40 asap.

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Mar 14, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2020

Ixigo Customer Care's response Dear Renu,

Greetings from ixigo!

We have raised this issue to our team concern and will be resolved soon.

Please bear with us in the meantime.

Regards,
Team ixigo

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Comments

Vineet Jadhav

I booked a train ticket from ixigo app from howrah to pune. I made the transaction by phone pe app, my money got deducted but I have not received any confirmation regarding my ticket. How [censored]ing this app deducted my money. Fraud company mother [censored]er... Basturd you harami, madarchod trying to cheat people.. Mother [censored]er

simantsaurav

Hi Team,

I have booked the ticket and done the payment through PayPal. My money has been deducted from my account but I didn’t received any ticket.

Kindly help me on this. I am attaching the screenshot.

Regards,
Simant
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