[Resolved]  Ixigo — Regarding ticket booking of flight

Sir, i have booked a ticket on 29/06/2020 at 9:21am of amount 3618 has been deducted but no ticket has been generated through paytm upi transation with my [protected] mobile number and same paytm number and my email id [protected]@gmail.com. Sir, actually amount has been deducted and paid to la trevenus technology pvt ltd on his axis bank account there were no any ticket has been booked on that day i complaint 3-4times but there is no any response from your side. Please return my money otherwise i will take a legal action because i having proof of amount and sir it takes about to one month to respond please return my money on my paytm account or in my sbi account through which amount has been deducted. Account no-[protected], ifsc code-0005456, account holder name-avinash kumar. Please, sir try to understand my problem and return my money sir i booked this ticket from delhi to patna of 3618rupee amount..
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May 30, 2022
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2020
Ixigo Customer Care's response
Dear Customer,

We have received your concern and working on it. We will update you via email. Request you to please delete your personal details from here to avoid any fraudulent calls.

Thanks.
Verified Support
Jul 23, 2020
Ixigo Customer Care's response
Dear Customer,

A refund for INR 3618 is processed and shall be credited to the payment source by 30th July.

Thanks
Team ixigo
Jul 31, 2020
Updated by Avi0909
There is no response from your side what should I do I think I must have to take a legal action against you because it was more than one month of money deduction from my account and texted you more than 4-5times but I think you are not in mood to return my money back...
Verified Support
Apr 27, 2022
Ixigo Customer Care's response
We trust this was resolved, for any assistance please reach out to us via www.ixigo.com/help
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Sir, yesterday was 30th July but I don't got any refund from your side I think I have to move consumer court or take a legal action because you are not in mood to take my problem serious...

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