Jaquar Complaints & Reviews

Geysers installed some time ago is non functional. Reflects E0. Another Geyser installed in the upper floor also is non functional. People are at their 70s. Need warm water for bathing purposes.

Dr. KBS Rajan
Retired Judge
[protected]
[protected]@hotmail.com

Leakage in tap

I have purchased concealed tank with wall hanging pot from Nobel sanitation Ujjain in December 2020. After fitting and installation water is continuously leaking in hanging pot after the tank filled . Please check and do the needful to solve my problem . It will be a great loss to me if I break the walls to open concealed tank .
Narendra Soni advocate
Agar malwa MP 465441
Mo [protected]

Urinal flush not working

In the bathroom hot water flow is very weak for shower but cold water flow is good.
Washbasin has good hot water flow. The particular problem is only for shower and tap in the bathroom

Hot water is not flowing freely from the shower panel and mixing is not effective.

I am going to take a serious action on Jaguar company and our local dealer because i purchased jaguar Sanitary Hav a problem in Wall Hanging Seat from the day one of purchased Our Local Dealer BHARAT BATH GALLERY i complaint many times even to company but they harassment just haras me 1 year now its on bottom of my mind now i am decided to take legal action.Against BHARAT BATH GALERY MALERKOTLA Mr Kamal From ludhiana, Mr Mantu From Malerkotla.

RISHAV JAIN
SHOBHA ENCLAVE
MALERKOTLA 148023
PUNJAB

Water continues after flush is released

Water leakage from the flush valve

It's been 3 years since I set up sanitary taps in my house, but haven't received any service from your end. I have complained many times, yet output was nothing.

So I request you to please do come and make your service worthy. Hoping you get positive response from your side.

Thanking you!

We have called Jaquar Customer Care for more than 7 times as our toilet flush aren’t working, they told us Jaquar toilet fittings are not available in the market so it will be delayed. We are contacting them and also constantly in contact with the service person Mr. Deepak Patil who was supposed to come but their answer is always the same. It’s been 4 months we haven’t received any service.

Last year we faced same issue, we lodged a complaint with customer care several times, service was delayed for too long and when that person Mr. Deepak Patil came he didn’t provide a proper service and left the work midway and didn't completed yet. We have given him ample time to provide the service and also to get the required parts or fittings but he didn’t complete his work and made the same excuses.

Similar thing is taking place now, he’s still making excuses and delaying the service every single time we call and 4 months are more than sufficient time to get the parts and provide the proper service.

We request you to resolve this grievance as early as possible and also provide us with one of the best and responsible person who will give us a proper and satisfactory service.

Repair it fast

As there is leakage in our bathing Tap system and Wall. Please help us repairing as soon as possible.

The water is overflowing in the inner tank n the flush is nt working

Over Head Shower Nob is not working and is Jaam. Need to be checked.

We had installed Jaquar’s toilet Flush valve about 2 months back. We hadn’t used it until yesterday and then we realized our brand new toilet flush valve is not working.

The commode has crack on the front side.
we have braught the thing in 2018 sometime in september.
we have hardly used it and it has crack not just one three of them has the problem.
we are very disappointed.
previuosly we have used cera and it did not have any such problems(for 20yrs)

Water is continuously flowing from concealed flush tank of cistern

Water is continuously flowing from Concealed cistern

Dear Sir/Madam

On 14/05/2017 I’ll buy bathroom fittings and sanitaryware of Jaquar from your Local Dealer M/S Goel Bath Palace, Meerut. All is going well. Your services are good till I face this problem. In your one product ‘Wall Hung Vignette’ toilet seat gets a crack from screw joint to upside which your service boy told us when i’ll complain about it on 4th may service call 00507458. Service boy come and make video and take photos of Cracked Seat, he told me that crack is come from screw joint and also send video and photo to his senior whom he talk, but in chat he told me that company not going to accept this and blame you for all and he leave. Then after 1 week we again called customer care for response on 10th may 2021 Service call no. 00507458 and the said that lockdown is going on that's why we can't solve the problem. Then on 11th june 2021 I’ll again call customer care Service call no. 00597557 but again no response nobody came, then again I’ll call customer care on 21st June Service call no. 00639596 for what's going on in the company and talk to senior level also and they also respond as previous calls. Lastly I talk to your local service provider in Meerut Mr. Saurabh he told me the same words that nobody will going to change this seat or accept it that the product is faulty, But after 3 days i call again Mr. Saurabh and he said that company has closed your complaint because company said that the fault is of plumber who screwed it very tightly that's why it is broken from that point so i said him that plumber is from your Jaquar dealer side we didn't tight it we just using it so whose fault is this, it is company fault or that plumber fault or the dealer who said it with very confidence “ki tension mat lena yeh product jaquar ke hai with 10 years of warranty, 10 saal tak company ki tension hai aap aankh band karke le jao”. Actually all fault is of the faulty product you sold to us, now my only request is to change the product for your company's goodwill.

We (me, my wife and my two small children) have been facing this problem for the last two and a half months using some other toilet down the stairs, this all situation is called harassing in our Indian laws.

If you don't take any steps to help us then sorry to say I am going to the National Consumer Helpline and have to take Legal Action also.

Thanking you

Varun Pratap Singh

172/5, P.L. Sharma Road, Meerut.

Mob. : [protected]

Attachments :

1. Bill copy

2. Photos of Seat