Jaquar Complaints & Reviews

We had complained to Jaquar and their technician refused to attend the work as he did not accept my possession letter as proof of valid document for service warranty. Then i wrote a mail to the customer care and the very next day i got a call that the document is acceptable. He again visits and says that he needs to clean the Flush Valve and i need to pay him for the service. I told him my complain was for leakeage of water and few other issues of slow water flow, head shower water leakage. But he refused to give service. Again i wrote a mail and this time i got a reply (after sending reminders) from Danish Anwar – Customer Care, Email: [protected]@jaquar.com,
Phone:[protected] Mobile: +91-[protected] that the product if covered for 6 years warranty. And cleaning will be chargeable. I again replied to his mail on 18th July 2021 but till date he has not bothered to reply.
It is really strange that the product is under warranty but Jaquar is not giving the service which it had committed.

My Jaguar Jet spray handle is been broken. Need replacement for the same

Bathroom shower Continue leaked drop by drop for both bath rooms

Toilet flush not Not working

We have a defected thermostat in the shower for which we have been complaining since 2 years but are not getting aby support. Service men come and visit but arent able to replace the thermostat. Kindly rectify as soon as possible

Had loged complaint with customer support on friday 16 jul vide ref no 00756207 regarding leaking conc cistern 2400 jaquar which was purchased from Anand sales corp gurgaon on 03 dec 20

Inspite of repeated complaints no one has come to rectify the defect of leaking WC

Pse send some one to rectify defect

Virendra Sareen
TG 2B 16, GARDEN ESTATE
M G Road
gURGAON

I am facing problem regarding the flush tank of the camot as it is not completely working so we want to get it repair.

Leaking from neck

Left side tap not working

Tap regular service 35taps are there it requires service my contact number [protected] Parvathaneni Rambabu Nuzuvidu please make call

Cistern leakage problem

On April 27, 2021 I called Jaquar customer service to raise a request for a replacement of my cracked toilet bowl. This piece was installed by the builder, and we have a lifetime warranty on it. I was informed that a technician would not be able to visit my place in Mira Road as lockdown measures were in place. I was then given the number of Mr Nandkumar from Jaquar who was really helpful and provided me with the local dealer's contact Mr Jitesh Vora. The latter kept promising to deliver the piece and assuring me the piece would arrive the next week. The timeline kept getting extended, and now I am in the month of July, I am yet to receive it.

I again got into a call with Nandkumar and Jitesh to find a solution, it was then that I was informed that as my toilet bowl model was more than five years old, it was difficult to source the same. Hence the delay. My question still remains why I was not not informed about this earlier? I insisted on a final date for this piece to be delivered, Nandkumar assured me I would get it before July 10. Again this did not happen. When I texted him I was told he piece would arrive at the dealer's place in five days. Again no confirmation on when I will get it.

I want the company to honour the lifetime warranty they have provided, and to deliver this piece at the earliest.

My carrent gyser I purchase on 14/2/20 now now working

This is in regard to jaguar geyser fitting at our house c 35 2nd floor Suraj Mal Vihar Delhi 92. We got the new house with jaguar geysers fitted at the start of Jan 2019.
Due to geysers fault ..it got short and due to that our walls wires and all plugs got fire . Geyser got burnt n melted leading to the fault n making our house area burnt which has lead to serious structural damage. I would like to know how Jaguar will compensate and help us for such a geyser fault leading to fire.

Flush stped working and doesnt release water after pushing

My home 3 cock likages mixcher cock, toilet cock and kitchen cock are likages 2013 parches by Jaguar cock my complain immediately solution
Co.no.[protected]
Address
Amrit nivas sahayog society
Ahwa, Di. Dang pin 394710
Gujarat

Western toilet water not filling, all taps want to do service then near toilet tub one tap is leeking

Tap is leaking

Jaquar was a good name some 4-5 years back. But now its a pathetic. Never to use and will suggest everyone not use jaquar products. I have complained on 8th June 2021. Today is 13th July 2021. But my complaint is not resolved. Need to change some part (under warranty). But they don't have part. Later service person came with some wrong part after waiting for more than a month. Later was said one more part is missing. So they are not talking professionally now a days. Never, ever will buy a jaquar product.

The english tolet shower is leaking from a long time. Please help in fixing the problem.