Jaquar Complaints & Reviews

We have moved into a new apartment last November. Sewage water is leaking from the Junction where Western Com Out is connected to the Sanitary Pipe line, resultin bad smell in the Bath room. No one picking the phone provided on the company website. Please send service people at the earliest and attend. My address is:

3rd Floor, Plot No. 19, DK Nagar, Road No. 70, Jublee Hills, Near Andhra Jyothi News Paper Office, Hyderabad- 500033.

ya its true..
they are very irresponsible people..

they should shut down their business...!!!

hello sir i have bought jaquar flush valve 3 years back but now it is not working properly the valve i bought from shiva market ashok vihar but shopkeeper is not listing to me pls help me to repair/change the product

ashish goyal

b-232 ashok vihar phase-1 delhi-110052

[protected], [protected]

[protected], 27130361

Hi,

This is to bring to your notice that so many urinal sensors ( Jaguar make ) gone defective and

some of sensor's battery failures it led to total dissatisfaction of our team and they got frustrated

dueto poor response. Kindly look into this and try to resolve the issues at the earliest phase.

Regards,

R.Ragu
Allison Transmission

Hi,
I had installed 2 nos. concealed cisterns of your company two years ago.Since last one and half years both the cisterns are not working properly.i had complained to your local dealer several times and 2-3 times plumber of your company came and repaired the same ...but after two or three days it starts leaking again and water comes continuously out in the WC...I think your concealed cisterns are a totally failure product.Now the situation is that I flush the WC with water in the bucket becuase the valves/stop cock of cisterns are required to be kept closed to avoid wastage of water.
It's really very shameful for your company...
Ajay Mehta
"MADHURAM" 22, Ambika Nagar, Manwakhera,
H.M.Sector-4, Udaipur

non-availability of piston of jaquar mixers

thank u for help. The co.had attended the complaint within 5 days. thanks to the company also. thanx for good work done by the site

V Ramachandran

jaguar (sanitary fittings) — seat flush cock

i purchased 8-10 bathroom fittings from ashok kumar & co. rajpura road ldh. and stylish bath pakhowal road ldh.

Jaquar Bath Fittings — leakage of taps

I am having bath fittings only of JQUAR in my home, some of fittings leaking from so many days, I already complaints several times but there no responce.
AFTER SALES SERVICE IS NOT GOOD.

I am S N RAM resident of Swapnalok Towers, Pimpripada, Filmcity Road, Malad East Mumbai - 400097.
all the bath fittings are from Jaquar and in one of my bathroom, shower is leaking.
Kindly do the needful for the same.
Thanks.

S N RAM
Mumbai

I am S B BHADGAONKLAR resident of "DEVIKRUPA" bldg. azad nagar, swami vivekanad chowk, near sutar hospital, kothrud., pune :- 411038 .
the sink mixer unit leakage., . please kindly attend my complaint.
my contact no is :[protected] subhash )

yes this is fact

i am SANDEEP KANWAR resident of "110A PREET NAGAR POLICE LINE AMBALA CITY haryana" my bath fitting are from jaguar only my bathroom flush hand shower fitting is leaking i had complaint twice to your customer care the handle of the shower is broken please kindly attend my complaint immediately my contact number is [protected]

jaquar bathroom fitting — tap complaint

hello..i hasmukh patel has given compalin about my tap problem many times.. your technician has comed mny times but still same problem consists..kindly look into it..

I am Ranjeet B.Bhosale, 3949, Omkar Building, Darga Galli, Nipani, Dist Belgaum, Karnataka-591 237. The shower mixure used in my bath room is leaking. I request you to kindly arrange to set right the defect on priority basis please. My cell is[protected] and mail address [protected]@lifecarehll.com. Thanking you.

Dear Sir,
i have a wall mount flush cock and other bathroom accessories
fitted before six months. And we have facing problem since last
two months for flush cock.
pl. arrange to send your plumber at the earliest
my name is RAKESH A OZA
48, HARI OM VILLA, NEAR ISCON FLOWER
OPP. PNB, GHUMA, AHMEDABAD 380054
MY CONTACT NO IS [protected] E MAIL ID [protected]@mail.com
Regd
Rakesh

Maine 14/12/12 ko complain likhawai thi par aaj. 17/12/12 tak complain attend nahi hui hai aapkew dehradun jaquar me jo no aapake dwara [protected] diya hai us par bat karne par aapka aadmi kahta hai abhi engineer aa rha hai bad me mera ph nahi utha raha hai fir jab ph uthaya to kahta hai hamare pas engineer nahi hai jab honge tab bhejenge aur aapko jisase complain karni hai karo. Please help me my no is [protected] v k srivastava

Faucet Leakage

After use of faucet water leakage is there in the faucet so request you to please send your technician as soon as possible to the below mentioned address:-

Mrs. Sudha Agrawal
Plot No.21,
Gulmohar Cross Road No.6,
JVPD Scheme, Juhu
Mumbai-400049
Mob: [protected]

Sir
The handle of my toilet shower has broken kindly repair it as early as possible
My address
Mr Sanjay Lohani
IMS road ADDI BUNGALOW,
Jhumaritelaiya,
Koderma, Jharkhand.

PHONE .NO - [protected], [protected]

Jaquar Taps — items are broken fastly

we brought bathroom fitting from jaquar taps,and shower heads, wcflush items around 30 rooms .even six months not finish items arebreak very quickly pls send somebody to rectify this problems.

jaquar taps — Horrible Customer Care

I have a broken Jaquar tap and have been trying to get their customer care to set it right for weeks now. They lie and dont respond and their customer care mails bounce, How does one handle them? They just dont respond.
[protected]@gmail.com

Sir,
I have a complain regarding to my taps and toilet seats. As I have complain on your complain No. many a times but every time they say that they don't have the material. So please come and repair it as early as possible.
ADDRESS:-

Mr. Rohit Sood,
59-A
Mahindra Complex
Patiala ( Punjab)


PHONE NO. - [protected]
-[protected] ( Please put 0 in front of the no.)

Worst is the after sales service. Jaguar has launched its artize series but it has not been able to train its technitians Accordingly .
Really disappointed.

Akshit Nanda
[protected]@live.in

I am having jaquar fittings in my Home. some tapes are leaking since 9 months I already complaints lot of time to concern person but till now there is no response.
please take the necessary action.

My address:

Anil Joshi
50-120-1, Near Krishna Temple
Seethammadhara N. Ext.
Visakhapatnam 530 013

i have some product perchases jaquar companey our bath room fitting
so please contact my mobile nomber [protected]

my bathroom fitting tap is leaked from 60 days.
this is to request you to kindly see to the matter o urgent basis.
thanking you
regard's
Dr rajeev sinha

Dear All,

Pl send your complaints at [protected]@jaquar.com.we will concider your complaints & try to rectify asap.

Best Regards,
Jaquarian.

Hi,

I am looking for jaquar sanitary fittings please can you send me the deatails for local agent in dubai.

I have bout Kubix Jaguar fittings. The handle is not matching with the mother fitting. A lot of time accidently my hands have been harmed.

Dear sir/mam
i m using jaquar fittings in my home in aurangabad(bihar) but taps are not working properly.i complained lot of times to area manager but they are not change my tap.i was bought tap in gaya(bihar).pls change my tap as soon as possible.my contact is
[protected].

i m still waiting 4 ur reply.my email id is [protected]@gmail.com & my contact is [protected].

I have purchased JAQUAR bathroom fittings for my house at Ghaziabad. All the fittings has been purchased from authorised dealer. Out of total fittings installed, only one shower conseal is found leaking. I request that the co. should depute a person who rectifies the leakage. My contact no. is [protected]
B.Prasad

Dear Sir/mam
I am having jaquar fittings in my house, and all the tapes that are fitted are leaking, and most of them need to be cleaned and changed as they are rusted ...we have been making complaints but there has been no response .I request you to kindly send somebody to do the needful.
My contact no is [protected].
Mr Turab.D.K
block 3, flat no 7 kwality complex
prince apt, r.k.beach road
vizag

Dear sir
My name is Shankarbhai V Patel I am from gujarat (bardoli).I have alrady complain about singal leaver bathroom tab.senc 10day pass but no one came to see the problem.so I request u to send some one to solve my problem...my cell number is [protected].

can you tell me the rates of these goods:
Sr no. code: description of goods:
1 JAQ ALD BSH 1771 BODY SHOWER REC.
2 JAQ KUB-CHR 35079F HIGH FLOW S/L/C/D FOR BATH &SHOWER
3 JAQ KUB-CHR 35083F CONCEALED STOP COCK E/H
4 JAQ LEB 45065 SINGLE LEVER CONCEALED DIVERTER
5 JAQ KUB-CHR 35083 CONCEALED STOP COCK ESTRA HEAVY
6 JAQ ORM-CHR 10193 3-INLET SINGLE LEVER CON/DIV FOR BATH & SHOWER
7 JAQ ORM-CHR 10083 CONCEALED STOP COCK 15mm
8 JAQ SIG-CHR 41075 SINGLE LEVER CONCEALED DIVERTER
9 JAQ SIG-41083 CONCEALED STOP COCK WITH WALL FLANGE
10 JAQ KUB-CHR 35079 HIGH FLOW SINGLE LEVER CON/DIV
11 JAQ FUS-CHR 29079 HIGH FLOW S/L/C/D FOR BATH &SHOWER SYS
12 JAQ FUS-CHR 29083 CONCEALED STOP COCK REGULAR BODY 15mm
plz mail me on this address: [protected]@yahoo.co.in

A

I lodged a complaint for replacement of health fosset in bathroom on 10th Jun 2010. My complaint No as given on voice mail is 10004628.

I understand the customer care staff visited our Jains sudarsana complex 2 weeks ago but not attended to my complaint.

Today again when i contacted on phone no 33004455, I get voice response that they are on the job and would attend .??????????

N.Govindarajulu
Flat ‘TA’, Block 5
“JAINS SUDARSANA “
Madambakkam main Road
Rajakilpakkam
Chennai-600073
Phone No.[protected]
Mobile: [protected]
The customer relation Asst Manager visited and resolved the problem by replacing the GUN..

MAKE ANOTHER DEALER PLEASE

I have already sent a mail giving the complaint that my jaquar bathroom mixer is spinning round and I'm not getting water either in the tap or from the shower. Last month too the serviceman had come and attended to the same complaint and the tap was working until last night when the mixer attachment started going round. The mixer of the second bathroom too is very tight to turn to shower/tap and hence I have kept it on tap only so as not to have it give way.

The Customer Services Card gives Job no. JQC/1103/3164 dated 9/5/11 complaint being wall mixer repair : Spindle greasing and knob fixing & the name of the service technician is Jayram.

Please have your technician attend to the matter thoroughly (if needed, please have him replace the mixer) so as not to cause me untold inconvenience.

We are using JAQUAR make faucet (35Nos) and flushing system (32Nos), as we have found all fittings has been rust full with in a year, So we are requesting you please sand an expert technician/engineer for checking the same.

my internet complaint of 4th nov not attended
no response from co
service carte says internet complaaint records are deleted
123637 ticket no

akjain

bad service and bad area dealers(that don't have a bill padd).

I baught 1 jaguar sink tape with 7 year warranty it cost around 2000, but after few days its valve stopd workng, i registerd the complaint on 11th sep 09 at nearest centre, payanur, kannur district, kerala, but stil no response.

Dear Sir,
I have fitted jaqvar mixer fittings three yrs back.Since a yr there is problem with threads also water supply stops sometimes. Igot it repaired by replacing its inner body, six months back. Now again d same problem has surfaced.
My wife is an interior designer & faculty at RACHANA SANSAD School of interior design.
She has stopped recommend people your product. But i have hopes from you that you will definately look into the matter and do the needful at your earliest.
THANKING YOU
KAMAL SAVLA

I need to contact Jaguar regarding the defective tap.

i bought jaguar tap fittings around 4 years ago and all of them have started to leak causing a lot of seepage on the walls .so i request for repair of these tap fittings at the earliest.

I need to contact Jaguar regarding the leaking tap
please contact me at 91-11-[protected]

Date[protected]
Place-Nagpur.
To,
The Customer care,
Jaguar BathRoom Fittings.
Subject-Not satisfied with service & Jacuzzi.
Concerned Person from Jaguar-Mr.Prafull.
Sir/Madam,
I had purchased corner Jacuzzi (Bath tub) of Jaguar Make something in Dec-2009 in Rs.75000/-(Seventy Five Thousand Rupees only) from Modern Ceramics, Office- Praksh Palace, Abhyankar road Dhantoli, Nagpur (through Parmarthi Treaders, Ramdaspeth Nagpur) by the bill no.2659 DM.No.4524. and it was installed in my bathroom and I started using it from May-2009.Within two weeks Jacuzzi stopped working . I placed the complained with both the dealers & Concerned Person from Jaguar-Mr.Prafull. Your technical people attended the complained, open up the Jacuzzi, and explained me that as Pump was not properly packed and concealed by company, water enter into the pump and hence pump is to be repaired and to be send to Delhi.I got my pump repaired some two to two&half month after. He installed the pump, started jcuzzi.It worked.I asked him to stop and again to start it, but now Jacuzzi could not start .He checked it & said there is problem in IC.Some people from Mumbai are coming, they will see the problem. After a month some your people came from Mumbai, did something and Jacuzzi started.To check again they stoped and started, now again Jacuzzi was not working. They checked and said some problems in sensors. Again two weeks gone.After solving sensors problem, Jacuzzi started and To check again they stopped and started, now again Jacuzzi was not working. After checking they said now the problem is with electronic box.Again I had to wait for one month.Some how I was happy that I will enjoy jaccuzi. On Sunday now on 22nd Nov.2009 when I tried to start Jacuzzi it started and then stopped after 10 min.When I tried to start it again, now it is not working.I am really frustrated the way your people are dealing with me and moe frustration for your product.In 6 months Jacuzzi was out of order for more than five months. After this panic situation for last six months I am very much convinced that I have got faulty piece. You please provide me alternate piece or I will have to go to consumer court.
My address for correspondence - NITIN DANGORE, FLAT NO.303, PLOT NO.8, DAHAKE KHARE TOWN, DHARAMPETH NAGPUR.-440010.
My email id is –[protected]@yahoo.com.
My cell no is -[protected].
Thanking You.
Yours Faithfully

Nitin Dangore

hello sir i have bought jaquar flush valve 3 years back but now it is not working properly the valve i bought from shiva market ashok vihar but shopkeeper is not listing to me pls help me to repair/change the product

ashish goyal

b-232 ashok vihar phase-1 delhi-110052

[protected], [protected]

[protected], 27130361

We have purchased FLUSH-FITTING from your local dealer M/S Alankar Traders Raigarh(C.G.) which became defective within less than six months.
We have lodged complaint to your local dealers but so far no response.
Hope it is to be addressed through you.
Thanking You.
























0

I would still like to buy Jaguar fittings please help me to selct the product.

with Regards,
MRK

Flush Valve of Jaquar make gets automaticaly opened .The rectification / checking of valve to be done for almost 64 nos of valve.There is poor response from Jaquar.

Flush Valve of Jaquar make gets automaticaly opened .The rectification / checking of valve to be done for almost 64 nos of valve.There is poor response from Jaquar.

there r so many complaint for jquar, so dont want to purchase any products from jaquar in future

Jaquar Fitting — Prices are high compared to market

I bought Jaquar fitting from Home Town Vikroli, they offered 7% discounts, however, all other dealers are offering more discounts. I feel its a cheating.

I have been trying for the last one month to contact the Jaguar customer care[protected] and not getting any response. Can the company come forward to inform me the procedure to make complaint on three of my taps which are under warranty not functioning in my newly built house.

regards
S.RAMALINGAM
RR NAGAR, BANGALORE

This is to complain about Jaquar products and their support team. I bought a complete set of Bathroom & toilet fittings in the month of Dec 2009 and started facing problems with a few of the items later on. Registered a Complaint with their support and got support in form of a service member visiting us who temporarily fixed the issue. Later on the same problem surfaced up again. This time when I talked to their support, they said there is some chemical used and that is the reason the coating is spoiled. This is to inform that no chemical was used to clean the tap. Please look into the matter asap and awaiting your revert from the service centre at the earliest.

i have been traying our customar servise dep but nothing to any reaplay for this no[protected] iam purchasing for your diract selling team iam your products is purchesing in large quntity this is a4 star hotel project so the hotel coustamers is very valuvable comment .. wc flush valvue is not working in the last 3 weeks the company sending this no but nothing answer so iam very disapponted in your service so pls take action in the complaint athor wise iam traying athor good one iam waiting for your response as soon pls answer me
with regurds shajimichael(general manager) pranamam hotel, spa, resort, thrissur, kerala, [protected]

we bought a jaguar wall flush but in few days the water started leaking. the whole day water runs and gets wasted. we have pleaded jaguar office in santacruz, mumbai to take care of the problem but no help came our way. i feel we should blanket ban these fancy companies who take their customers on a ride. unfortunately they thrive on a sick consumer complaint system of our country. they are manufacturing goods which instead of saving water is wasting water and it is criminal.
just imagine buying with premium price a flush and everytime you go to pee you turn the main valve open and once you are done you turn it off. gosh what kind of value are these guys talking about!!! ban jaguar and such companies. build a neutral net base consumer forum that will hurt their business and their pocket.

s roy

I have a few Jaguar bathroom fittings in my home. During the purchase, it was told so high about the Jaguar after sales service. However, last few months, I am trying to get these fitting repaired. Their website is giving no contact numbers. Neither they answer the complaints mailed to them. Classic example of duping people with high funda advertising...I am seriously thinking of going for some new fittings altogether...

i have fittings in my 4 bathrooms in the shower. one of the shower fitting is broken. we had put this fitting 3 years back. please help.

I was really very impressed by the personal care taken by MR RANA of Kolkatta branch.I was initially reluctant 2 use shower fittings etc for my three bathrooms but he convinced me... next gave some discounts so that it suited my budget and finally took real pains to see that we were happy ..he is really an asset for the co.wish him all the best and i want to thank him from bottom of my heart...Deepak agarwal ...

hello sir i have bought jaquar flush valve 3 years back but now it is not working properly the valve i bought from shiva market ashok vihar but shopkeeper is not listing to me pls help me to repair/change the product

ashish goyal

b-232 ashok vihar phase-1 delhi-110052

[protected], [protected]

[protected], 27130361

I bought jaquar complete batroom fittings at jamshedpur, i bought this fitting keeping in mind that i will get good service, but sorry to say that service level is worst.I am facing problem from last one week and no one is giving response whenever i am calling jamshedpur service center they are assuring me by tomorrow it will be repaired, but that day still not yet come.Some times thay are telling iam on leave you talk to some other person.Another person is telling its raining today so service engineer will not go.
I personally recommed not go for jaquar products, i am also thinking for change.

pls call mr deepak [protected] for your all compliants

I want to know how to clean the jaguar taps. We have salt water and after having bath water drops on the tap which is not going off. Do let me know how to maintian it.

Jaquar Bathroom Fittings — handle of toilet handshower is broken

hi I am Amisha Vora and I have booked my complaint on your automatic system.My complaint no. is 11067886.The handle of our toilet hand shower
is broken. I request you to send your men to repair it as soon as possible.
Awaiting your reply.

Despite being a well know brand in India, your after sales service is TOTALLY PATHETIC. Seems to me that sinc you have already created a name and market for your brand, you are least bothered about the after sales complaints.
A highly irate customer.

noise is coming from your mixer

Sir,

I am serving in renowned facility management company (South city residential -kolkata) for the last last three years
we are getting lots of complaints regarding Basin mixture ad other toilet accessories, made by your company.since all the residents here are of High profiles .in favour of all the residents i am lodging this complaints to you .

2. please look in to the matter seriously because more than 1600 apartments are here.

3.expecting early reply from your side to our office e-mail ID - [protected]@southcityprojects.com

Office address: 375 Prince Anwar shah road

Southcity Residential Area

Kolkata 700 068

Early reply expected

sir, we have purchased all fittings from Jaguar dealers & facing a lot of problem with in two years only. no one responding to us & if this continues will take help of consumer court. regards, s.satpathy([protected])

sir, requesting for quick remedy for my problem. it hampering Jaguar good name. pl send ur executives to verify the reality. regds, s.satpathy

i had purchased a jaquar health tap an year back. but the knob of the tap is broken. please replace the tap or repair the tap accordingly

I bought a mixer from Jaguar and started facing problems. I called up the shop and they registered a complaint. A serviceman arrived after a few days. After spending an hour or so he told we will need to replace a part of the mixer. He told in such ignorant manner whenever he has that replacement part he will contact me.
It is absurd. Now I think I made a biggest mistake by going for Jaguar. First is their products are stylish but not durable. Second, if their products are faulty they are not gonna fix it.
Jasar Hakeem
facebook.com/jasarhakeem

I lodged a complaint on 6th April 13 with customer care. Subsequently, calling customer care daily 3 times.. Till date (15/04/13) no one attended the complaint. Very poor service.

I have recently purchased jaguar fittings for my new home around 1 month back
Kitchen sink cock is not working and the water is overflowing
I asked for the warranty of the product
But the jaguar person who visited my place told me that ceramic disc inside the tap is broken and it will be replaced at a cost .
I dnt understand.why I have to pay when it is under warranty
And I have paid three times the cost of similar product available in the market just for the sake of brand and I have not broken that intentionally it is defective product so it has broken within short time
I need the product replaced

jaquar service is very very poor my comlaint no. 209532 lodged on 18/05/13 is not attended till now. Response of jaquar is very poor. Jaquar is charging very high price of their tap, their quality should be excellent, tap purchased in Feb'13 is not working.

If this is the type of service, i will never recomend for buying jaquar tap. Service highy doubtful.

I have purchased Jaguar bathroom fittings for my newly renovated bathrooms on 08 May 2013. Earlier also I had an extremely frustrating experience with the service of Jaguar products. Again I am facing similar frustrating experience with the service of Jaguar. I am explaining my experience this time below :

I complained on 16 Aug 2013 about the WC cistern Model No. CNS-WHT-WS11. The problem is that the push buttons for flushing are so hard that it requires an unusually heavy pressure to operate it. I had complained to your call centre on 16 Aug. 2013 with complaint number 358235. A mechanic named Kanhaiya was sent the same day. This was the first time that I met a mechanic from Jaguar who seems to know his work well. He diagnosed the fault as the lid of the cistern which has been supplied to me belongs to a different model of cistern which is causing mis-alignment and hence this extraordinary pressure is required. He took the photograph of my installation on his mobile and promised to revert back to me with a replacement lid shortly. I had not signed on his work order as customer as the job was incomplete. After that when I was not receiving any response from Jaguar, I again contacted the call centre on 22 Aug. 2013. I referred to the earlier pending complaint No. and said that the job is yet to be completed. I was given a fresh complaint number 367954 and was told that this will now be attended to on an urgent basis.

On 03 Sept. two mechanics came and took measurements of all the sub-parts and went. I then received a phone from the company saying that they are convinced that the system was defective and will be replaced. But after that they have fallen silent.

I am feeling absolutely frustrated.



My name is T. Haldar and my contact no. is [protected]. My address is I - 1641. Chittaranjan Park, New Dehi - 110019, India

Can anyone suggest which brand is better except Jaquar (After Sale- Service and Build Quality)

I bought a solo sink cock before 4 months cost me around 1800 INR/-, , , within four months i have changed the knob Thrice, Its not a brass metal, Its purely 3rd class quality zinc material, ... The price you are charging is not worth for product ... Its a clear hiding the truth, Only the brand name is there, there is no quality ...

Ahmed
[protected]

we are kindly informing you that our door encloser has some problem for past four months, we already given a complaint to your customer care service and dharun jagura dealer in salem, your service mechanic mr. kalliappan, he came and saw the problem and he took the door encloser wheel for service till there is no response from him, and we also complaint to your sales manager vijay karthi by email on july 31 st and there is no response from him also, we are contaso please take immediate action and return our door wheel encloser quickly.

P.Matheswaran
New Fairlands
Salem
PH:[protected]
[protected]@gmail.com

we are kindly informing you that our door encloser has some problem for past four months, we already given a complaint to your customer care service and dharun jagura dealer in salem, your service mechanic mr. kalliappan, he came and saw the problem and he took the door encloser wheel for service till there is no response from him, and we also complaint to your sales manager vijay karthi by email on july 31 st and there is no response from him also, we are contaso please take immediate action and return our door wheel encloser quickly.

P.Matheswaran
New Fairlands
Salem
PH:[protected]
[protected]@gmail.com

Jaguar products are very good but service wise dealers are claiming any ware free, but service dealer are not at all responding. we have purchased the product at m/s build mart private ltd. Yeashwanthpur Bangalore. Supplied commodes with wrong sitting pads which they are not ready to replace. They say service dealer will do the job after installation.

Service dealer from Hassan, not at all responding at least to visit the site we had purchased all Jaguar bathroom fittings have some problems, which has to be looked at.

From Shivakumar Jagate
Vanagur post, Sakleshpur Tq, Hassan Dist.
Karnataka. Mobile No. [protected]

i too had same issue with Jaguar. Their after sales service is pathetic. i got to know of the brand Isenberg which has very good quality bathroom fittings and the after sales service is also very good. I have been using Isenberg bathroom fittings and am very happy with quality. Check their website http://www.isenberg.in/

Jaguar is a popular in bathroom fitting but the quality of the product and after sales service is not as good as the brand name. I had to change the Jaguar Faucets twice in a year and the service was bad. I switched to Isenberg on a friends recommendation. Isenberg has way better quality at cheaper prices and their after sales services are excellent. Check their website for more information http://isenberg.in/

I purchased 20 Nos jaguar fittings for the year -2014, for my new built home. The fittings are leaking problems. I was contact the Madurai SEV traders and get the toll free numbers and contact your company staff contentiously called past one month. The staff was came and said, Sir, spare parts was not received so far from my company. these activities are created bad name for trading with consumer. Please to provide company staff and stop the leaking problems very soon.

S.Ajeethkumar,
[protected]
Madurai, Tamilnadu.
23.02.17

I bought 4 Jaguar taps and fixed it in my bathrooms as wash basin taps. As the handle of the taps are getting rusted due to defective design of the tap handles. Due to the defect in design water gets collected on the handle and results in rusting. Even though I have complained thrice at the toll free number they are not attending my calls and are not resolving the complaint, instead they unanimously close the complaint without resolving or not even calling me.

The products are within the warranty period.

The pictures are attached for getting a clear view of the defect. Please do the needful to solve my issue.

Thanking you
GIGY KURIAKOSE
[protected]

I bought premier quality WC Toilets costing 24000 in 2015; now every year I face the issue of Toilet seat coming off with the connector getting rusted . Every time the Chennai authorised dealer visits & says the warranty is void & charges additional expenses for the spares. Again yesterday, last Monday I raised a ticket & the CC person said within 72 hours - but no one contacted. After reminder, someone from nearby dealer attended & promised to replace it today before 11am. No calls till now & when I called he says that the spares are unavailable now.Whats happening ? Worst quality & service!

i was purchased a bathroom closet flushing unit. after fittings it was found not working. my house warming date is approaching .i had given acomplaint and a message arrived sowing complaint no. now nearly one month was over.no men visited. i contacted with my dealer several times no responds. what i have to do .where i have to contact. no idea .please help me