Jaquar Complaints & Reviews

Dear Sir,

Please not that the same complaint made through your toll free number in kerala, one they visited our home without parts, they ensured within a week they will come back with necessary parts, we are waiting for your service for last two months but still no response.

Hope you will do the needful in this matter

yours truly

H.Ansarudeen
Manpuram Villa
Kollamkavu
Pazhakutty.P.O.
Nedumangad
Trivandrum Dist
Kerala

Phone.[protected]
mobile.[protected]

i have purchased plumbing fittings from reputed jaquar & company ltd.at the time of purchase i was told that the product carries guarantee for 7 years.in case of any complaint company 's service dept will solve the same.now my wash basin bib cock is leaking since last friday i.e 3/11/2011. i tried a lot to register my complaint on customer care telephone number of the company[protected]/[protected] but could not get through.ultimately on monday i sent one e mail to the company on "[protected]@jaquar.com and on the same day i was successful in registering my complaint with the company on abovementioned customer care number. my complaint no 11041558.dt 6/6/2011.thereafter i m waiting for the company person to solve my complaint .in the meantime water is continously leaking since last 7 days.

My mixer in the bathroom is going round and I'm not getting water in the tap or shower. In the other bathroom, the mixer is hard to turn and so I'm keeping it only on tap so as to prevent another malfunction and become totally handicapped.

Last month too I had complained and your Serviceman Jayram had attended vide Job no. JQC/11013/2164 dated 9/5/2011 stating that wall mixer repaired - spindle greasing and knob fixing.

Please send someone competent to attend to this problem urgently and if needed please change the entire fitting to prevent recurrence of the same problem each month.

Nickle polish peeling off. Some fittings are discolored. Hand faucet lever defective.Service people arrive without spares.

Service Nos.[protected],[protected], though connected and ringing, no body answers the calls.

[protected]@gmail.com

we are having a well established chain of hotels and restaurants in belgaum, and we are using the jaquar bathroom fittings however we are not at all satisfy with the service., at the time of consultancy these people tells all big-big things and make fake promise that they will give a smooth service., but there is no truth in their words.. as being the customer of Jaquar Bathroom Fittings we are very upset with their service., their flush doesn't work properly and whenever we gives complaint they took it as casual, nobody bother to check the matter for their frequent customers also., for each and every complaint we have to call them at least 10 times after that also nobody response there. So, we will suggest all our friends to never go for Jaquar Bathroom Fittings.

We are using Jaguar fittings. Bathroom spout started leaking for which we have asked customer care to attend the complaint. The technician attended the spout and said that the nut to the knob is missing and he will return with a proper spares soon, this was 1 month back. Since than we are constantly requesting customer care centre to attend to the complaint and requesting them to tell the technician to return the rubber washers which he removed and took away causing a continous water spillage and wastage.

Jaipur coutomer care centre is having a bunch of incompentance people and have no monitoring of the complaints attended and the progress of works. Each time you call them some different person is picking up the phone and no body is even giving the complaint number, in such case a complaint has to narret all his stories all over again.

BEING A CLASSIC AND ELLITE'S PEOPLE BRAND PLEASE CARRYOUT YOUR AUDITS AND TAKE CARE OF SUCH STUPID CUATOMER CARE CENTRES. SUCH PEOPLE WILL SINK YOUR REPUTATION AND BRAND IN MARKET.


Please attend to my leaking spout and save the wastage of water in my home and town. Your kind attention is highly appreciated.
My tpouble ticket no is = TT[protected]
My cell no is : [protected]

Thanks ,

Mr. Nazim

i have installed jaguar bathroom fitting in my hotel in i have used Kubix range but the divator they have supplied breaks down in every 15 days to repair which i need certain spare parts for which i have ordered the dealer since one month back and even told to company people those who are in sales and due to which i have to keep my rooms vacant

My toilet hand shower is leaking and in a broken condition with a tag of life time warranty.Co. in Bandra is not responding to the telephone complaint and on many occassion are not reachable

V.Ramachandran
A/802,Solitaire Towers
Ghodbunder Road,
Manpada
Thane West
ph.[protected]
[protected]@yahoo.co.in

jaguar shower mixer handle comes loose. repaired once. now the handle falls off while operating. shower holder on the rod and on the wall broke off. technician says cannot repair. didnot suggest replacement.

bathroom taps are loosened .
Please let me know the contact number of the customer care service in mumbai.

Hi,

Just thought that I should bringing to your attention about a lapse on the part of the customer service. My father had renovated his house in the month of November 2009, and had changed all the bath fittings to Jaquars.

But there seems to be drop in the quality of products manufactured by your company. The fittings started giving us problems right from the second month. The handle of the toilet shower keeps cracking and breaking. The plastic used to manufacture these levers have also been found to be extremely low quality.

Now, over the last month my father has lodged at least 3 complaints over your voice recording system and no one has bothered to get back to him. We are on the verge of giving up on your services and take it to the consumer forums, and also globally to the jaquar firm.

Best Regards,
M.C. Anup Kumar | Team Leader | Treasury Operations | Investment Banking | J.P. Morgan

dear sir,
as the matter aabove i want make a complain regarding the tap, divertor of artize model. the water which comes out of tap does not come in to the bucket directly. water scaters whicle coming the tap. about this i have compained your customer care of jharkhand at ranchi several times. one or two time your mechanic also visited but my complaint is already there. they told me that product is not working properly. so what we do? i have also talked this matter to your area representative raman jee ([protected]) he told me that he will solve my problem but he also cant do any thing.


sir, i have purchased this item from prem industry ranchi and i have also told them but they say we r seller not service provider. this is not our responsbility. there i have talked to mr. raju jee proprietor and manager gupta jee.


my complaint no. is HZB 965 dated 10th september 2009.


please see this matter as i have purchased this product by paying Rs. 18000/- approx and i m vey disappointed by this.


yours truly


saurabh patni
8/88, kali bari road
hazaribagh
jharkhand
825301
phone - [protected]

THE DELAR OF JAQUAR BATH FITTINGS OF RAIPUR CITY CHHATTISGARH STATE M/S AANAD ENERPRISES IS NOT SINCERLY RESPONDING TO OUR ORDER PLACED. I HAVE ODERED BEFORE 10 MONTHS, WHEN CONCEALED FITTINGS WERE INSTALED.AFTER THAT I REVISED MY ORDER BEFORE 1 MONTH OF THE INAUGRATION DATE OF MY SITE. THEN ALSO I HAVE NOT GOT THE REQIRED THINGS.

This is to complain about Jaquar products and their support team. I bought a complete set of Bathroom fittings some 4 years ago and started facing problems with a few of the items later on. Registered a Complaint with their support and got support in form of a plumber visiting us who temporarily fixed the issue. Later on the same problem surfaced up again. This time when I talked to their support, they said we will have to purchase the part...