Jiomart Complaints & Reviews

Sir
I have ordered a mixture from jiomart and i received package when I opened the package, The Lid of mixture's smallest jar was not fitting to jar size of lid is larger than jar
I placed return request but jiomart rejected my request
Plz help me sir...

We had ordered a baby frock from Jiomart which was delivered on 1st February 2023. The frock was small in size so we applied for return on the same day. No one came for picking up for 4-5 days so we complained to Jiomart customer support and they assured to process the return in 48 hours. There was still no progress for another 3-4 days so we lodged another complaint and there was same response that the matter would be solved in 48 hours....

I have ordered realme buds q2 neo on jiomart it's delivered on feb 21, it's defective product so i placed a return request on feb 23 but they rejected my return request by saying you need to place the request within 24hrs, but as per refund policy.
Order num[protected]M
Realme buds comes under electronics category As per Annexure A, it states that a person has return period of 7 days but it's necessary to contact jiomart...

I am viswa, registered number [protected], my order id[protected]A

I have shared the screenshot, i have tried a lot with customer care it is so disheartening, very poor service nor they are interested in knowing the problem or resolving, even same with watsapp customer care,

my order is not moving and i am not able to cancel it as well.
i order few items on 18/02/2023 still it remains saying ordered...

As per my order i purchase Crazy Sutra Paper Plane Set of 100 Sheets A4 Size Pure White of 5 quantity but i don't like the product so i return the product but instead of 5 quantity by mistake i select 1 quantity and return processed pickup is also done on 7 february of product of full 5 quantity. Now the refund is only processed of only 1 quantity . When I realized after that I raised the return of 4 quantities on 8 february and pick up schedule...

I ordered on Feb 14 and delivery date was mentioned as Feb 20. Day of Feb 20 is nearing its end, however, there is no sign of the order being shipped. The order status remains unchanged. It is still shown as ‘under process’. The virtual assistant on the jiomart app and WhatsApp chatbot says they cannot find any order against the registered mobile number.

There is no way to speak to any customer care executive as the toll...

Hello
i have purchased a boat smart watch from jiomart
i have received a damaged product.
i made a return request on same day.
but nobody called and request was closed,
again I made a request on 17 but still its pending,
plz inform me what should I do.

my registered mobile number is [protected].
my mail id is [protected]@yahoo.com.
my order id is[protected]A.br...

Dear Sir, Recently, I placed one order on JioMart on 23/01/2023. Unfortunately, the order is defective I returned it on 30th Jan 2023. and pickup was also completed successfully on 02/02/2023. Order Number[protected]A but still refund not credited

I have registered complaints on Jiomart but still no progress.
Complaints Ticket No:[protected] and Ticket No:[protected]...

On 10th Dec order got delivered and when I opened the package it contained noise earbuds instead of realme buds, on same day I raised a return request with Id [protected] and till now the product hasn't been picked up and still the return request is showing in review, this is the most disgusting experience ever faced, You have delivered those earbuds which I don't need and now your are not returning them, I Was asked by your team to wait till...

Email [protected]@gmail.com
ऑर्डर आईडी:[protected]A
ऑर्डर डेट। 22 जनवरी 2023
सीएस हेड ऑफिस। मुझे जियो मार्ट की तरफ से एक खराब प्रोडक्ट भेजा गया जो की काम नहि कर रहा मैंने बहुत बार प्रयास किया...

Ordered on 21st January and On 23rd January they cancelled that order worth 18999₹ but till today 16th Feb I didn't get my refund yet....

Refused to teturn or exchange the defective product...

I have ordered a product on 23/01/2023 and the delivery date was 04/02/2023. But till now I didn't receive the product. When I call customer care they are just saying you have to wait till it is received. They are giving very careless response and not able to give any status. I was contacting them since 01/02/2023. Its 15/02/2023 and its showing delivery date as 16/02/2023. I really fed up complaining them. Every time they say we have registered...

I ordered Good Life black raisin 500gms which costs Rs.189 on
5th dec 2023.

order no[protected]M

When i tasted them it is soo bad
it is not like the regular raisins i dont know why
i tasted so many raisins with different brand and i also ate the goodlife brand before
with that trust i ordered of 500gms but this diasappointed me so much
it taste completely different...

I ordered SnackAmor Premium Dried Combo Pack of Blue Berry 100gms and Ceanberry 100gms which costs Rs.317 on 5th Feb 2023 .and i got the delivery on 11 feb 2023 saturday
and order no is[protected]M

i got the cran berries but i didn't get blue berries instead of blue berries i got snack amor dryfruit mix

is this is correct way you are delivering the products
why don't you check the products...

Respected All,

I would like to draw your attention on the order placed by me on Jiomart.com through my registered mobile number [protected] for 1kg Horlics pack which cost is Rs 559.00 and after applying the discount coupons cart value comes to Rs 452.70 order no[protected]W dated 23/01/2023. I paid this amount using Simpl Pay Later account which is registered with my mobile number as well.

The order...

I am order whirpool washing machine 31 jan 2023

i am receive my order 2nd fab & installation team come than found produt (whirpool washing machine) is defective (not working properly)

so that i am raise retun requst 2nd fab (same day delivery) after two days not any update so i am mail regarding this & also call to jio mart customer care but not any response only say wait for 4 day's back end team contact youbr...

I am order whirpool washing machine 31 jan 2023

i am receive my order 2nd fab & installation team come than found produt (whirpool washing machine) is defective (not working properly)

so that i am raise retun requst 2nd fab (same day delivery) after two days not any update so i am mail regarding this & also call to jio mart customer care but not any response only say wait for 4 day's back end team contact youbr...

Ordered greenchef induction from jiomart but got old pegion induction which is not even working
And now they cancel my return request...

I placed an order on 25th Jan, and the estimated delivery date was 3rd February. It is showing shipped in the app on 3rd Feb. And today is 9th Feb and I still today I have not received the product.

I even called Jo Mart's customer care, but they didn't provide a proper response or update about the order. They say that they'll take your complaint and within 24-48 hours it will get resolved, but it has been more than 14 days...