Jiomart Complaints & Reviews

Booked tcl tv and philips otg on 17th october 2022 and first cancelled the philps tcl by the jiomart and refund credited in source of account on 4th nov2022 after begged many requset with jio mart.
They assured the balance tcl led to deliver and failed to delver and showed as returned in order and not refund my amount even after 40 days... Atleast 50 plus calls done with jio mart costomer care but only giving assurane that next day will solve the issue and till now its not solved. Every time when i spoke with customercare they telling they highlighted my issue but dont know the higher officials what they are doing???
kindly help me to get my refund as well additional amount for delaying the refund.

Hi Team, I had ordered washing machine, but it has been more than a month its not delivered as well as I am not getting my refund back from Jiomart. I want the refund ASAP. The team is not even following up after so many calls we did. The issue has not been taken care of at all from Jiomart team.
I have been complaining from so long.

Complaint against
JIO MART
Online shopping mall
Mumbai

Order number[protected]A

Our grievance stands as follows-
which remains unanswered by jio Mart.

You have supplied apples in this order.
Regretfully when we cut the apple, they are found rotten inside.
The screenshot of rotten apple has been sent to you and also attached below for your reference to look into how rotten apples you have supplied. Replace them with good apples, which are not rotten inside.
RK Agarwal

Order id[protected]W

Placed return request on 21st of November and product got picked up on 27th of November still not got the refund

Worst service provider, I ordered a TV on 20th of November which was received on 21st, which was defective, since 21st continuously I am complaining no updates are being provided, I am being charged daily interest from the bank and get no refund.
Order id[protected]W

Hi team,

Its now 120days/4months passed but nobody is bother to listen me even after i DM to @JioMart_Support on Twitter.
I have received a defective product (pigeon mixer grinder) on dated 2nd august 2022 and on same day i logged complaint by calling at customer care.
In this regards, they had given complaint no.[protected] however no resolution yet.
Whenever i asked update on Twitter, they simply reply 'we are working, it will resolve soon' these type of consolation.

Now i am looking for support on this.

Order no.[protected]A

Hello i am using two numbers of Jiomart [protected] and [protected] and both are having login issues and i am unable to login into the jiomart online grocery shopping mobile application with these two numbers of mine. Kindly resolve the issue and it's been two months i am not able to login which is high time and being a valueable customer this is not at all acceptable and customer care team and senior supervisor of Jiomart says that there is technical error so they are not resolving my issue and lingering on since 2 months. Also refund is pending in [protected] number order ID's . Please help me soon.

I had placed a prepaid order in jiomart on 19 November 2022

Order ID: *[protected]A*, Shipment ID:[protected]A-01

3 items worth rs 140 got cancelled...but i still not received my refund. I sent a mail to customer service but no reply.
Request you to look into my issue.

Hyy,
Myself narendra Kumar having registered mobile no with JioMart is [protected]
I m unable to log in to jio mart since last 15 days I have also intimated to jio mart more then twice but no action taken yet I also have amount of 343 approx in JioMart wallet
So it’s requested that my JioMart account to be restored at the earliest

Regards
Narendra kumar...

I purchase a I purchased a mobile phone Rs. 9999 at 24th October through jiomart application and my order cancelled at 25th October. From that day my refund is pending, whenever I sent complaint they said within 48 hrs my problem will resolve, after Two days they close the ticket from there side without resolving it happened every time. Its already 1 month passed and still no information about my refund.
Ticket No.:[protected]

Ticket No:[protected]
This is there replay

Dear Customer,
Namaste!

We sincerely apologies for closing the ticket without providing a satisfactory resolution.

We have reopened your earlier complaint No. [protected]. Our team will get back to you on priority with the resolution within 48 hours.

We are really sorry to know that you are facing this issue. We will get this resolved as quickly as possible.

You can also check the status of your complaint through JioMart application following the below path-click on Customer Service Select View Previously Raised Complaints Select the complaint no. to view details.

Should you need any other information, please do visit us at https://www.jiomart.com/.

Dhanyavaad.
Team JioMart

I have ordered a face massager order no#[protected]A on 1st Nov 2022. i received defective product on 8th Nov 2022.
Next day 9th Nov2022 i raised the complaint with Jiomart and asked them to process return as product was defective.
but 15Nov 2022 they rejected return without giving any reason.
after that I called jiomart customer care and raised the complaint again 22Nov, 25th Nov but they didn't proceed my complaint.
I want my money back .

I have ordered a face massager order no#[protected]A on 1st Nov 2022. i received defective product on 8th Nov 2022.
Next day 9th Nov2022 i raised the complaint with Jiomart and asked them to process return as product was defective.
but 15Nov 2022 they rejected return without giving any reason.
after that I called jionmart customer care and raised the complaint again 22Nov, 25th Nov but they didn't proceed my complaint.
I want my money back .

Hi Team, I had ordered washing machine, but it has been one month its not delivered as well as I am not getting my refund back from Jiomart. I want the refund ASAP. The team is not even following up after so many calls we did. The issue has not been taken care of at all from Jiomart team....

My mother had ordered 2 gold coins from jiomart on 1st September 2022. They haven’t delivered the product till now and I have constantly been following up with them. In the last few days they started saying that the order has been delivered to me on 8th September. I then had asked them if the prepaid order was delivered then what happened to the order that was cash on delivery and they didn’t have an answer regarding the same. Whenever you raise a complaint they say that they will resolve the issue within 48 hours but there is no action for the same.

I placed order for Sony Bravia 43 inces 4K Ultra HD Smart LED Google TV KD-43X80K black (2022 model) on 30 September2022 on JioMart App.
Order no.[protected]W
Order date 30 September 2022
Payment mode BHIM UPI ([protected]@upi)
Amount paid : ₹64499.01/-
Payment was successful and was credited to [protected]@yesbank
Transaction ID:[protected]
Amount was debited from my SBI Ac Thane branch
After that TV was never delivered and on JioMart App it was shown on 16 October 2022 as RETURNED.
Then even after many calls and mails, this amount ₹64499.01/- was not Refunded to my account.

😅😅🥺😥😥😥😡😡😡😡😡
Fraud !! Cheating...

I have Purchased Orang, Yellaki banana, from online jio fresh mart, they delivered next day, and the product was diffrent banana with less quantity than ordered, i have raised complaint for return and refund they refunded 100 rs for banana, to my jio wallet account, but i paid by bank account, i unable to transfer it to my wallet to bank account.

Value of banana ₹30 -
Ordered Yellaki bana ₹100. Replced by other poor quality banana they refunded online wallet .

Order no:-

I've ordered indiyum 400gms of kaju Burfi but i received only 1 pack of 200gms of kaju Burfi, i 've raised a complaint on same day by adding screenshots but with out response they have closed my complaint, even i've spoken to customer care from there also no response.

My registered mobile number is [protected]. I have ordered some groceries from Reliance Jiomart and the delivery boy was refusing to come at my doorstep and instead asking me to come his location which was very far. Delivery executive was using abusing language and he returned the item. Very bad service from Reliance JioMart. My order id is :[protected]A

Delivery Executive name : Nilesh Patil
Mobile number : [protected]...

Received faulty product, from first day it is not working, no customer care, no response in chat or email Order Number
[protected]A
Shipment Number
[protected]A-01
this is daily occurrence in Kolkata most of the delivery boys are cheat, JioMart Kolkata Police cursing myself now, saved my life by whisker, all products delivered in Kolkata are of inferior quality

Tried to place an order on jiomart app on sept 19, 2022. Amount got deducted from credit card but order did not get placed.
Transaction id - ID-[protected], icici credit card ending 8004, amount Rs 703.57.
Refund still not received, despite numerous mails sent.