Jiomart Complaints & Reviews

My registered mobile number is [protected]. I have ordered some groceries from Reliance Jiomart and the delivery boy was refusing to come at my doorstep and instead asking me to come his location which was very far. Delivery executive was using abusing language and he returned the item. Very bad service from Reliance JioMart. My order id is :[protected]A

Delivery Executive name : Nilesh Patil
Mobile number : [protected]...

Received faulty product, from first day it is not working, no customer care, no response in chat or email Order Number
[protected]A
Shipment Number
[protected]A-01
this is daily occurrence in Kolkata most of the delivery boys are cheat, JioMart Kolkata Police cursing myself now, saved my life by whisker, all products delivered in Kolkata are of inferior quality...

Tried to place an order on jiomart app on sept 19, 2022. Amount got deducted from credit card but order did not get placed.
Transaction id - ID-[protected], icici credit card ending 8004, amount Rs 703.57.
Refund still not received, despite numerous mails sent....

Dear Sir/Madam,
This is in regards with my concern a duplicate product being sold on jiomart app i.e Indulekha Bringha Oil is sold, this seems that jiomart sells the product directly in the market without checking whether its genuine or fake that clearly shows how jiomart is working as this shows and the trust with us goes as its gives a message that what ever product we purchase from jiomart would not be genuine it would be fake,...

Mene Jiomart Se 19/10/2022 Ko Iphone 14 Order Kiya tha Jo Mene Credit Card Se Payment Kiya tha
Mene 20/10/2022 Ko Order Cancel Kardiya Lekin Refund Abhi Tak Nahi Diya Daily Call Karta Hu To Bolte He Kal aajayega Aaj Aa jayega Daily 1-2 Email Karta Hu Leki Reply Me Kahte He Thoda Samay Dijye Pleas Sir Help Me.

Order Details
Name
Babubhai Solanki

Order Number
[protected]W
br...

I purchased one “JBL Quantum 600 Wireless” from your website on 6th November order no:[protected]A. After delivery when I tried to connect the device to my phone, it didn’t connect. I thought it’s a faulty product and raised a return request. Your website has only 3 return options and I went for faulty option due to my ignorance. That’s probably the biggest mistake I did.

Later realized, its not a faulty product...

I ordered a rice bag and after using it for the first time I found that the rice is of extremely bad quality. The rice when cooked sticks and gives a bad taste in the mouth. On complaining, I was told the refund/return window is closed so no one can help me. I can use the rice only after my existing rice is over. I am a regular customer and always thought jio sends good quality products. This is extremely disappointing. ...

Purchased an Mobile Phone from JIOMART at price Rs 48800 on 15th of October 2022 and was returned back to the seller on 21st of October 2022.I was informed that I will receive my refund by 2nd of November but I haven't received it yet. I made a complaint with complaint id- [protected], reference number- [protected] and escalation number-[protected] They told us that they have escalated the matter and we would received a call from the team but...

Its Been Nearly A Month I Am Not Able To Login To My Account, The Error Showing Is Invalid Otp, And After Complaining So Many Times On Email Twitter And Call, There Is No Response From Their Side, so I request To Please Do The Needfull...

Hi, I'm going through a really stressful situation as jiomart have neither delivered nor provided an update on a prepaid order worth Rs. 51, 000 I made on 22nd October 2022. I have raised a complaint with them on 26th October for which the estimated resolution time is 48 hours and still the customer care agent or their supervisors were not able to give a solution or a status as of today, 6th November.

Order date : 22/10/2022br...

Subject
Repeated complaints fall into deaf ears and they continue spreading karnoa risk.Why?

Today again you have delivered our ordered item as per the following screenshot, without any cover, in bare format carrying heavy risk of corona spread.
We have pointed out previously to your such habit which is against consumer protection act spreading corona in Mumbai. But you did not care to stop such thing which could...

I sahil arora ordered iphone 13 with order id no
[protected]A on dated 30 sept 2022. I did not received order and it shows returned on same day. I have emailed my issue many times but no any resolution from your side. Please refund my money as soon as possibly....

In Jio Mart i had ordered A2 ghee 1kg (2 Pack) vide order number[protected]A on 15th oct 2022 by making Prepayment of Rs.1499/-. i received a message from Jio Mart that the items will be delivered by 25th oct 2022. But till today the items was not delivered to me nor any message is received regarding my pending order from Jio Mart. On 26th october onwards i had made many calls to the customer service centre asking for my order status...

I have ordered SuryaFlame Malta steel gas stove which has many specifications in it. I have attached the screenshot of the same as displayed on Application. But the product which I received does not have Malta written over it and does not met any parameters like Height, weight, length.
Date of Purchase : 27th September 2022
Order ID :[protected]A
Shipment ID :[protected]A-01

Raised a return...

I have order groceries in jiomart.com on[protected]list of items attached), for which I paid an amount of ₹ 3447/-(Three Thousand four hundred and forty Seven), Only part order quantity was delivered by jiomart team on[protected], on 1-10-22, I have raised complain about missing items thru mail to ([protected]@jiomart.com) reply received from them “assured that our team is working on your concern, we will get back to you between 8 AM till 8 PM...

Ordered from Jiomart on date 19 Oct. Order no.[protected]W. Shipment ID.[protected]W-01. There are many missing items which were billed. But inspite of calling customer care several times there is no response. Jiomart is a big scam. Please avoid it....

I ordered items from Jiomart on Oct. 19 but many items were missing in the delivered package. I called customer care several times but they are neither giving me any refund nor any missing items are delivered till date. They area big scam.Please do not buy anything from Jiomart. Pathetic experience....

I ordered an electronic item from jiomart on 24th Oct 2022 through online payment(₹62900). The estimated delivery date was on
27th oct 2022. Till now I haven't received the product. The order delivery status is keep changing day by day. I raised many complaints from 28th Oct onwards. I'm calling the customer care everyday and asking for refund status. They are not giving any reason for the delay. No action has been taken till now....

Hi Jiomart,

I've raised 2 complaints with respect to 2 orders. In one of the orders, Mushroom 200g was not delivered. In another order, qty of bottlegourd was less by around 150g out of 1kg. So requested refund of difference of amount of around ₹4 since cost is done through weightage along by attaching the photo of that item in weighing scale.

Refund request reference number. [protected], [protected]
I...

Complaint against
JioMart
Online grocery shop
Mumbai

It is very regretfully observe that whatever delivery they are making against our orders placed online, are seny by them without any cover but in bare format only and therefore it is touchd by many people right from their godown people till the delivery man completes the delivery. Such way of making delivery of all the items without any protective cover...