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Jiomart Complaints & Reviews

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Updated: Nov 19, 2025
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Jiomart reviews & complaints page 19

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H
Haseil
from Sangareddy, Andhra Pradesh
Sep 29, 2022
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After cancellation of my 2 orders I didn't receive my Refund for more than 1 week and when I called them for query they blocked my number
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    A
    apulkit674
    from Delhi, Delhi
    Sep 28, 2022
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    I am not received refund of amount Rs 1107 against my Jio mart order id:[protected]A.

    Even i am not able to login. Whenever i try to login app shows an error message: INVALID LOGIN.

    Kindly refund my amount in my original payment method as you cancel my prepaid order without my permission.
    +1 photos
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      M
      Mj517
      from Ahmedabad, Gujarat
      Sep 28, 2022
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      I raised a return request on 9th sep for non working electronic product received from jiomart...firstly electronic product should be prechecked before delivery n after that from last 20 days I complaint so many times thru email n call but still my refund n return pickup is pending..worst customer support.
      Order I'd is[protected]A-01
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        M
        Mj517
        from Ahmedabad, Gujarat
        Sep 28, 2022
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        I raised a return request on 9th sep for non working electronic product received from jiomart...firstly electronic product should be prechecked before delivery n after that from last 20 days I complaint so many thru email n call but still my refund n return pickup is pending..
        Sep 28, 2022
        Updated by Mj517
        Order I'd is[protected]A
        How long jiomart team takes to resolve the issue ..never ending 24hrs.
        Order I'd[protected]A-01
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          H
          hb.suresh
          Sep 27, 2022
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          I have complained regarding this issue through call 3 weeks back, and also have a complain by mail a month back, with the complain number in jiomart .
          My complain was regarding login issue, whenever I am trying to login, it shows invalid login. And regarding this issue I have complained them 6 to 7 times but issue is not getting resolved.
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            G
            Geshu Sinha
            Sep 26, 2022
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            I ordered the product from JIOmart, however the product delivered to me was not correct to the specifications mentioned on the website. I returned the product on 15 August 2022 at around 11 am . From that day it has been more than 40 plus days but refund has not been given to me.
            I am fed up of writing mails for the refund.
            The delivery return challan supplied by their shipment partner is
            with me and it loudly speaks for the process of return
            has been completed by me.

            Return policy is a FRAUD/CHEATSTER'S Policy just for
            extracting customer's money.

            Instead they have a policy of wasting customer's time after writing them with complaint number with no resolution at all.
            Order Number
            [protected]W
            Return id [protected]
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              R
              Royburman
              from Kolkata, West Bengal
              Sep 26, 2022
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              Address: Building No 1, 1st Floor Mehra Estate, Lal Bahadur Shastri Rd, Vikhroli West, Mumbai, Maharashtra 400071

              Order[protected]A/// Complaint No. [protected]

              Out of 200 gm x2 = Mysore Pak -- only one pkt received.
              Out of 200 gm x2 = Kesar Peda -- nothing received.

              Want to take back the pkt / item and make arefund of amount soon
              +1 photos
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                S
                Smita_M
                from MUMBAI, Maharashtra
                Sep 22, 2022
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                With reference to my order id[protected]A

                My shipment id[protected]J

                I have asked for 2 bottles of ghee whereas I have received only one bottle of ghee through delhivery courier docket id[protected]

                Need a refund or a bottle of ghee as per my order.

                The delivery docket id is [protected]
                +1 photos
                Sep 23, 2022
                Updated by Smita_M
                Are there any updates on this complaint ? I have still not received refund for this.
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                  M
                  Mohammed Khalid Shareef
                  Sep 22, 2022
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                  Address: Masha Allah, Plot No.95, Sri Ashtalakshmi Nagar,, Periya Colony, Perungavoor

                  The delivery person, Manikandan in pin code 600103. Wantedly rejects my order and says you can complaint anywhere jio mart pays less delivery charge. Unable to deliver in your location. Whereas the other person are coming and delivering the good. Informed to customer care. No use. I stopped ordering from jio mart. Please arrange a proper deliver person to pin code 600103 as we have lot of orders.
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                    B
                    Bond132
                    from Mumbai, Maharashtra
                    Sep 21, 2022
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                    Address: Mumbai

                    I received the delivery of damaged packing of Oil (Gulab Gold Filtered Groundnut Oil 15 L)
                    & same day i raised complain by sending pic, since oil was having droplet i could see on the floor in couple of hrs. attached pic


                    Invoice TXOW[protected] Dt12.09.2022
                    Request JioMart Head to refund for damaged product & also avoid deliver such damaged product to future sale.
                    +1 photos
                    Sep 23, 2022
                    Updated by Bond132
                    Update: Every day i get call where Jiomart team mentione they are working on it and you will get refund., BUT in reality no refund has come. it seems Customer patient is tested.
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                      R
                      rcenercom
                      from Faridabad, Haryana
                      Sep 20, 2022
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                      Ordered BPL 3 blade rotary shaver on jiomart vide order ID[protected]A which was delivered on 23rd August, on recharge found battery defective & I raised complaint for return which was accepted by jio Mart team, the item was returned picked on 25th August, after that I haven't heard anything from them, despite calling customer service & escalation team more than 10 times & writing mails every time The answer is our team is working on it give us 24- 48 hours & then no response.for last 25 days. Please get me my refund.
                      +1 photos
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                        M
                        manju girdhar
                        Sep 19, 2022
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                        Address: Www.jiomart.com

                        Hello i have ordered an priduct from jiomart but recieved someone's else order i want to return it but i tried complaining many times but no one resolve my issue its about 4 days they said that it will resolved today but that today never comes .PLS HELP ME I WANT REFUND
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                          kprajith
                          Sep 19, 2022
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                          Unable to login in jiomart

                          Website: www.jiomart.com/customer/account/login

                          I can't able to login for the past 10 days in jiomart application and website showing invalid login and invalid otp even though I have given the correct OTP.I have already complaint this issue 10 days before to the jiomart customer care but they are not looking this issue seriously and everytime they are saying that we will get back to you once we get an update.I have tried all the steps like clearing all data and cache but not resolved yet.So...
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                          manju girdhar
                          Sep 17, 2022
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                          I have ordered a Sundrop Superlite 3ltrs on 14 September 2022, it was a prepaid order of Rs 689., they delivered someone else's order at my place. Which has fortune soybeans oil, limca and other things and has invoice in it with anybody else named and address, i have complaint again and again by calling, emailing, raising complaints on their site .but all r in vain, nobody resolve my issu. Pls help me to get my money back.
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                            D
                            from AHMEDABAD, Gujarat
                            Sep 15, 2022
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                            Address: Ahmedabad

                            Wrt above subject i tried to call multiple time for my query resolution but it not happened
                            i would like to bring you notice that above item i had beed orderd from jiomart (best trusted application from Grocery) thogh when i used this product it found that item was smelling badly and feel like it kept for so long...More over item expiry is too long but inside coconut water is smelling badly

                            I m requesting you to on note of priority please send someone to get it collected frommy doorstep and refund amount out of 06 01 is used and pelease sent that also to your product department for testing and validation

                            Complain number ::;[protected]mrs priyadarshini Jiomart supervisor call center )
                            ::[protected] (givven by executieve
                            Order placed on 23Aug
                            Order num[protected]A
                            Invoice Num s2795qs11ca00355

                            Awaiting your positive and quick responce

                            Reply from jio
                            Ticket No:[protected]

                            Dear Mr. Prajapati,
                            Namaste!

                            We would feel the same in your situation and we are apologetic that you are facing this issue.

                            We would like to inform you that, we have received communication from concern team that as per the the image provided the manufacturing date of the product is on[protected].

                            Expiring date[protected], where as coming to the shall life of the product which is more than the half of its period.

                            Inconvenience caused to you is highly regretted

                            Now on date of 15 sep jio is not replying
                            Good afternoon Team

                            Thansk for showing picture and replying me,

                            i have already raised issue that expiry date is ok but the product inside is vety much stinking (coconut water ) which is not useful for drink because its badly smelling so i m requesting you to please send person to get it pick up and check quality of drinking water and let me know if your person cant come give me date and time i will personlly go there and giving you .My concern the cocnut water inside tin is expired and not even ok to drink

                            If you still not understand my concern please feel free to call me between 08:00Hrs to 22:00Hrs and refund my amount and get this product back ignoring my this email will not be accepatble and caused to invite further to file legal quansequnses. with food authorities .

                            I need resolution from jioside
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                              R
                              Rohit shah punised by jiomart
                              Sep 15, 2022
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                              Jiomart is not refunding my amount for last 10 days, after waiting period.
                              I called daily, messege, complain daily, but 0% solution come, don't give appropriate answer.
                              I tired...from jio, how they are mentally and financially tourchureing me.
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                                S
                                Shivababa
                                Sep 13, 2022
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                                Complaint ticket no[protected].Dt 01
                                09.2022 regarding refund. No satisfied response recd by customer care only time extend. Pl. Take necessary action immediate.
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                                  J
                                  Jagat Veer Singh
                                  Sep 11, 2022
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                                  Ticket No:[protected]

                                  I have raised complaints two time and call 18 times and emailed 10 times.
                                  Even CS head but no one is responsible in the team who take care of customers.

                                  Always the support team have new excuse some times they told we did not received the document. Also I have sent fourth time on email and also confirmed with call center.

                                  But Next time after ETA (that was 24 hr. ) they again said new excuses that there is some technical problem we did not resolve and we promise will solve it by next 48 hr.

                                  Also, The ticket are getting close by automated system without providing the solution

                                  The order was delivered at 20th Aug 2022. And it is 11th September but JIO 48 hr not ending.

                                  Actual ticket details are ----
                                  I placed an order. When the delivery boy came I paid on the QR code given on the bill, after that delivery boy told me to pay on his mobile QR code as the bill's QR code will not reflect on his store. I paid on that one also, both were successful. He told me that the bill's QR code payment will be reversed within 24hr.

                                  Hope, you will understand and listen to the customer's voice.
                                  Ticket Reference Number- [protected]
                                  Ticket Reference Number- [protected]
                                  Ticket Reference Number- [protected]

                                  Order Number[protected]W
                                  Shipment Number[protected]W-01
                                  Invoice Number -TH[protected]
                                  BILL QR CODE transaction UPI Reference number[protected]
                                  Store QR Code transaction UPI Reference number[protected]
                                  Mobile number -[protected]
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                                    A
                                    Ananyaapurva
                                    from Mangalore, Karnataka
                                    Sep 10, 2022
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                                    Order ID :[protected]A I placed an order on Jio Mart on 1st September 2022 and received my order on 3rd September 2022.I had missing items worth rs 246 in my order which was already billed but not delivered for which I lodged a complain on the same day.From then everyday I'm calling their customer care service, emailed them several number of times but their is no response.They just more and more time everytime i call them.They are not even refunding my money not sending a replaced order.
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                                      M
                                      Moin235
                                      from Anantapur, Andhra Pradesh
                                      Sep 8, 2022
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                                      I ordered few items on jiomart of rupees 770 on Aug 14 it was prepaid but it reflected as cash on delivery so, I paid cash and accept the items till now I am keep calling and dropping mail to customers service, my problem not resolved yet

                                      OrderID#[protected]A
                                      ShipmentID#[protected]J
                                      ShipmentID#[protected]A-01

                                      Here I attached the proof of my amount deduction through phonepe to jioMart
                                      +1 photos
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