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Jiomart Complaints & Reviews

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Last updated Apr 19, 2024
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Jiomart reviews & complaints page 16

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Address:Mumbai

I ordered macbook air m1 from jiomart on 16th Oct. The expected delivery date provided was by 22nd Oct, but they didn't deliver it by 22nd. Then they were extending the delivery date everyday by 1 day. I called the customer service of jio mart every single day from 21st Oct to 26th Oct and all they said was to be assured that my product will be delivered and sorry for the delay.
When I called them on 25th and after complaining for...
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harshit0277
from Lucknow, Uttar Pradesh
Oct 29, 2022
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Return request rejected without any investigation

Address:Jiomart.com

Sir I order a product from the online store jiomart.com
My order NUMBER is[protected]M
they are clearly mentioned there is 7 day easy return but when I return the product same day when it was delivered they rejected my return request without any reason or notice
And I mailed them according to this but they didn’t show any interest

They make only fool and making by using online website.
...
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shubhlika bhatnagar
Oct 28, 2022
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25 days of NON delivery of Prepaid order

Website:jiomart.com

ORDER NO[protected]A Amount Paid: 299
TRANSACTION ID :[protected]J
PRODUCT :UniqChoice Double Bedsheet.
I have placed the order of the bedsheet on 4th Oct, Its already 25 days the product is still not delivered. Jiomart customer care is not providing any help on this even after writing daily mails and raising complaints on their customer support. They clueless regarding the delivery and just asking...
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Sanil Kumar U
Oct 28, 2022
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Amount Debited but Order not Confirmed

Address:Navi Mumbai, Maharashtra, India

On 2nd October 2022 I placed 2 orders through the JioMart App. 1st Order confirmed without any issue and the 2nd order payment debited from my account and the order not confirmed. Then I contacted customer care regarding this and registered a complaint. Complaint ID: [protected], As per the instruction from customer care I just placed the 2nd order as Cash On Delivery. Till now the amount has not been refunded to my account. Please do the...
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Avani Mishra
from Vidisha, Madhya Pradesh
Oct 27, 2022
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IPhone Delivery being postponed everyday

I ordered an iPhone 13 on October 20, when the delivery date being shown was Oct 24. Since then, every day it keeps getting postponed by a day. There’s no customer care number, their email response is an automated apology everytime that promises they will expedite the order. Jiomart treats it’s customers with such great disrespect, it’s unbelievable. Worstival sale. Should’ve ordered from Flipkart instead....
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Abhishek A M
from Bijapur, Karnataka
Oct 27, 2022
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Ordered an item but no response from Jio mart

I have ordered an iPhone on 20th October 2022 prepaid expected date was 25th till now no response from customer support they don’t have any information related to it, saying to wait another 48 hours and not ready to refund my amount. Sir please respond and take Immediate action on Jio mart. I should pay EMI but till now I haven’t received an item...
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Gaurav uthra
Oct 27, 2022
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Product not delivered way past expected delivery date

I placed an order on jiomart on 15th of October. The order had 3 items out of which I’ve received 2 orders but the most important and expensive item i still haven’t received. I haven’t received the apple AirPods pro 1st gen with MagSafe case. The order id is[protected]M and the shipment id is[protected]M-01. The expected delivery date was 18th october 2022 today its 27th of october still they haven’t contacted me. I...
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Avadhut Gaidole
Oct 26, 2022
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No rights to Jio mart customer

Shipment number :[protected]J
Product number : Baps Women Multicolor Striped Art Silk Single Saree
Call REF : [protected] Mr. Abbas

there are two products on Order number :[protected]W one was refunded and product price of 299 has not yet been refunded

it's been from 7 oct that i have not received the refund its been 19 days now

all a JioMart customer can do is...
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Dhiyamahi
Oct 25, 2022
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Product still now not Delivered.

Hi, I am Mahendran, Ordering one soft toy ( Teddy Bear ) on 04/10/22 . But still now status showing Under process. Please check and take immediate action.
Order Number :[protected]A
Order date : 04/10/22
Product price : 199 R.s
Invoice Number : S07RXHIZECA17834
Invoice Amount : 199 R.s
Shipment id :[protected]J
Please take necessary action to delivery my product....
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Advocate_S_K
from Raipur, Uttarakhand
Oct 24, 2022
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Not received refund

Address:3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai 400002, Maharashtra, India

Order Number
[protected]A

Shipment Number
[protected]A-01

I order noise earbuds 08.10.2022 and i was received 10.10.2022 but earphone mic not working properly so i scheduled return mu order, and 12.10.2022 Pickup person pick my return order but today 23.10.2022 till now i can't receive my refund amount....
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Th Sanjoykumar
from Bengaluru, Karnataka
Oct 23, 2022
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Delivery keeps in postponing

Address:JIOMART
Website:JIOMART

After the order, they have given the delivery date for 1st Oct. On 30th Sep, I was outside and a delivery guy call me regarding the delivery and I told him that I am outside and requested to come in the evening or next day morning. The delivery guy told me that he will come on 2nd Oct, Sunday morning and hang up. The delivery date changed to 2nd Oct. Since this day, everyday the delivery date keeps on postponing by one day. As the clock ticks...
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Shreyaskumar
from Vadodara, Gujarat
Oct 21, 2022
Oct 27, 2022
This thread was updated on Oct 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund me my money.

Address:3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai 400002, Maharashtra, India

I ordered an electronic item from jiomart on 30 september through online payment(₹59999). The estimated delivery date was on
1st october. Till now I haven't received the product. The order delivery status is changing day by day. I raised many complaints from 11st October onwards.I'm calling the customer care everyday and asking for refund status. They are not giving any reason for the delay. No action has been taken till now. I...
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sanjaygado
from Pune, Maharashtra
Oct 21, 2022
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Faulty mobile received

I ordered Samsung Galaxy M53 mobile from Jio Mart. When I received the mobile I found it was faulty. I complained to rhem and asked for return but they staright away refusee and told me that they will send technician to resolve the complaint.

This is from more than 10 days and i am continuously with them and they are just giving excuses, my faulty mobile is still lying with me as it is.

Feeling really helpless...
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Adhish S P
from Mangalore, Karnataka
Oct 21, 2022
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Order cancelled but refund not processed

I have orderd an iphone 12 on 15th October 2022 and within 5mins I cancelled the order. As I’ve paid through a credit card in EMI and in jio mart app it shows cancelled but in hdfc app it shows the EMI is still active...
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Shinel
from Delhi, Delhi
Oct 21, 2022
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Orders Cancelled Repeatedly

My orders were cancelled repeatidly by Jiomart in NOIDA region, i have placed around 5 orders on Jiomart in last 21 days, everytime full money was paid while placing order, received sms on delivery date with delivery person name but the delivery never came on scheduled date, and on next day the order got cancelled by the delivery person saying 'Returned', thats the exact same thing happened for 5 times in a row. These orders were placed between...
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Shiva nand singh
Oct 21, 2022
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Why my product not delivered till today

I ordered an iPhone on 14 th oct 2022 with order id[protected]A and product was suppose to be delivered between 17th to 20th oct 2022 but product not delivered till today, and delivery date getting change automatically at mid night everyday like it is fixed to change for next day, I called to customer eexecutive every day they don't have any answer where my product is even I email to customer support they promised today product will...
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Sudhanshu162
from Bengaluru, Karnataka
Oct 20, 2022
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Frequent change in delivery date

Address:JioMart India Office Address: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai 400002, Maharashtra, India

I had ordered an Apple iPad Air Gen5 from JioMart application on 13th October and delivery date was 19th October. On 19th October the delivery date on the application changed to 20th October and on 20th October it got changed to 21st October. Till now I have not received my order. I called the JioMart customer care multiple times and also sent few emails but they don`t have any idea about the order delivery. I have spent Rs 50K for this product...
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বং influence
from Mumbai, Maharashtra
Oct 20, 2022
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Refund needed

Order Number[protected]A product name
Vlcc 7X Ultra Whitening & Brightening Charcoal Peel Off Mask 100 Gm
I ordered from Jio Mart on 30/8/22 i pay prepaid 262 rupees for that product online they did not delivered to me 6/9/22 delivery date got crossed even no delivery calls i get so i called customer care they said maybe some issue happened product will be returned automatically and we will give you your refund money...
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Shiva nand singh
Oct 20, 2022
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Product not delivered and delivery getting delayed

I placed prepaid order on jio mart on 14 th oct 2022, and order id is[protected]A, expected delivery was on 17th oct 2022 then it automatically changed to 20th oct then I called customer care they said your product will be delivered on 20th oct, now status on their app changed to 21 oct how can i get my order delivered...
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Shiva nand singh
Oct 20, 2022
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Product getting delayed or not delivered till date

I placed prepaid order on jio mart on 14 th oct 2022, expected delivery was on 17th oct 2022 then it automatically changed to 20th oct then I called customer care they said your product will be delivered on 20th oct, now status on their app changed to 21 oct how can i get my order delivered...
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