Jiomart Complaints & Reviews

I placed order for Sony Bravia 43 inces 4K Ultra HD Smart LED Google TV KD-43X80K black (2022 model) on 30 September2022 on JioMart App.
Order no.[protected]W
Order date 30 September 2022
Payment mode BHIM UPI ([protected]@upi)
Amount paid : ₹64499.01/-
Payment was successful and was credited to [protected]@yesbank
Transaction ID:[protected]
Amount was debited from my SBI Ac Thane branch
After that TV was never delivered and on JioMart App it was shown on 16 October 2022 as RETURNED.
Then even after many calls and mails, this amount ₹64499.01/- was not Refunded to my account.

😅😅🥺😥😥😥😡😡😡😡😡
Fraud !! Cheating...

I have Purchased Orang, Yellaki banana, from online jio fresh mart, they delivered next day, and the product was diffrent banana with less quantity than ordered, i have raised complaint for return and refund they refunded 100 rs for banana, to my jio wallet account, but i paid by bank account, i unable to transfer it to my wallet to bank account.

Value of banana ₹30 -
Ordered Yellaki bana ₹100. Replced by other poor quality banana they refunded online wallet .

Order no:-

I've ordered indiyum 400gms of kaju Burfi but i received only 1 pack of 200gms of kaju Burfi, i 've raised a complaint on same day by adding screenshots but with out response they have closed my complaint, even i've spoken to customer care from there also no response.

My registered mobile number is [protected]. I have ordered some groceries from Reliance Jiomart and the delivery boy was refusing to come at my doorstep and instead asking me to come his location which was very far. Delivery executive was using abusing language and he returned the item. Very bad service from Reliance JioMart. My order id is :[protected]A

Delivery Executive name : Nilesh Patil
Mobile number : [protected]...

Received faulty product, from first day it is not working, no customer care, no response in chat or email Order Number
[protected]A
Shipment Number
[protected]A-01
this is daily occurrence in Kolkata most of the delivery boys are cheat, JioMart Kolkata Police cursing myself now, saved my life by whisker, all products delivered in Kolkata are of inferior quality

Tried to place an order on jiomart app on sept 19, 2022. Amount got deducted from credit card but order did not get placed.
Transaction id - ID-[protected], icici credit card ending 8004, amount Rs 703.57.
Refund still not received, despite numerous mails sent.

Dear Sir/Madam,
This is in regards with my concern a duplicate product being sold on jiomart app i.e Indulekha Bringha Oil is sold, this seems that jiomart sells the product directly in the market without checking whether its genuine or fake that clearly shows how jiomart is working as this shows and the trust with us goes as its gives a message that what ever product we purchase from jiomart would not be genuine it would be fake,...

Mene Jiomart Se 19/10/2022 Ko Iphone 14 Order Kiya tha Jo Mene Credit Card Se Payment Kiya tha
Mene 20/10/2022 Ko Order Cancel Kardiya Lekin Refund Abhi Tak Nahi Diya Daily Call Karta Hu To Bolte He Kal aajayega Aaj Aa jayega Daily 1-2 Email Karta Hu Leki Reply Me Kahte He Thoda Samay Dijye Pleas Sir Help Me.

Order Details
Name
Babubhai Solanki

Order Number
[protected]W
br...

I purchased one “JBL Quantum 600 Wireless” from your website on 6th November order no:[protected]A. After delivery when I tried to connect the device to my phone, it didn’t connect. I thought it’s a faulty product and raised a return request. Your website has only 3 return options and I went for faulty option due to my ignorance. That’s probably the biggest mistake I did.

Later realized, its not a faulty product after spending some time on google. It’s meant to connect to PC/Laptops using a dongle and can’t connect to phones over Bluetooth. As the product description nowhere mentions it doesn’t connect to the Bluetooth enabled devices, I ended up wasting 8000+ bucks. Now I own a wrong product. Customer care sings the same song saying go to the brand service center. Obviously as the device is not faulty, they won’t be able to help. I am stuck.

Let me reiterate, product is not faulty. By design it doesn’t connect to the phones and probably this is not the product I meant to buy. Any product displayed in any ecommerce site much match the product description and specifications and in case it doesn’t match, then user has all rights to return the product. Requesting for immediate assistance and accept the return or tell me why the product shouldn’t be returned.

I ordered a rice bag and after using it for the first time I found that the rice is of extremely bad quality. The rice when cooked sticks and gives a bad taste in the mouth. On complaining, I was told the refund/return window is closed so no one can help me. I can use the rice only after my existing rice is over. I am a regular customer and always thought jio sends good quality products. This is extremely disappointing. ...

Purchased an Mobile Phone from JIOMART at price Rs 48800 on 15th of October 2022 and was returned back to the seller on 21st of October 2022.I was informed that I will receive my refund by 2nd of November but I haven't received it yet. I made a complaint with complaint id- [protected], reference number- [protected] and escalation number-[protected] They told us that they have escalated the matter and we would received a call from the team but still no progress has been made in its regards. We have been calling them everyday but they don't do anything about it.

Its Been Nearly A Month I Am Not Able To Login To My Account, The Error Showing Is Invalid Otp, And After Complaining So Many Times On Email Twitter And Call, There Is No Response From Their Side, so I request To Please Do The Needfull

Hi, I'm going through a really stressful situation as jiomart have neither delivered nor provided an update on a prepaid order worth Rs. 51, 000 I made on 22nd October 2022. I have raised a complaint with them on 26th October for which the estimated resolution time is 48 hours and still the customer care agent or their supervisors were not able to give a solution or a status as of today, 6th November.

Order date : 22/10/2022
Estimated delivery : 24/10/2022
Complaint date with jiomart : 26/10/2022
ETA for complaint : 48 hours

So far I'm spending close to 30 minutes talking to the customer care agent and their supervisors everyday since 24th October. Neither they are able to give an update on product not they are giving the money back. Humbly requesting you to help me to get this sorted out at your earliest convenience.

Thanks
Sajesh
6/11/2022

Subject
Repeated complaints fall into deaf ears and they continue spreading karnoa risk.Why?

Today again you have delivered our ordered item as per the following screenshot, without any cover, in bare format carrying heavy risk of corona spread.
We have pointed out previously to your such habit which is against consumer protection act spreading corona in Mumbai. But you did not care to stop such thing which could cost one his life. This also amounts to violation of public health rules imposed by the government making you liable to be prosecuted with heavy penalty and GL term.
RK Agarwal
Attached
Screenshot for the concerned delivery

I sahil arora ordered iphone 13 with order id no
[protected]A on dated 30 sept 2022. I did not received order and it shows returned on same day. I have emailed my issue many times but no any resolution from your side. Please refund my money as soon as possibly.

In Jio Mart i had ordered A2 ghee 1kg (2 Pack) vide order number[protected]A on 15th oct 2022 by making Prepayment of Rs.1499/-. i received a message from Jio Mart that the items will be delivered by 25th oct 2022. But till today the items was not delivered to me nor any message is received regarding my pending order from Jio Mart. On 26th october onwards i had made many calls to the customer service centre asking for my order status and every time i was given false hope by the customer service executive that my order problem will be resolved within 2 days. I had also emailed Customer Service of Jio Mart {[protected]@jiomart.com}on 26th october 2022 at 09.32 and also emailed the Customer Service Head of Jio Mart {[protected]@jiomart.com} on 29th october 2022 at 09.05 regarding non receipt of above order from them. But till date no reply or message is received from their side. i therefore want either they refund my money prepaid to them or they deliver the item ordered by me.

I have ordered SuryaFlame Malta steel gas stove which has many specifications in it. I have attached the screenshot of the same as displayed on Application. But the product which I received does not have Malta written over it and does not met any parameters like Height, weight, length.
Date of Purchase : 27th September 2022
Order ID :[protected]A
Shipment ID :[protected]A-01

Raised a return request because this is completely fake product [protected]
and it was rejected on the same day. After sharing all the details to customer care for almost 5-6 days later on one of the customer care executive raised a complaint [protected] and I was following up on daily basis for almost 20-21 days. No updated have been provided, no calls were received during that period . Later on I found complaint has been closed without informing me no calls.

I have order groceries in jiomart.com on[protected]list of items attached), for which I paid an amount of ₹ 3447/-(Three Thousand four hundred and forty Seven), Only part order quantity was delivered by jiomart team on[protected], on 1-10-22, I have raised complain about missing items thru mail to ([protected]@jiomart.com) reply received from them “assured that our team is working on your concern, we will get back to you between 8 AM till 8 PM and will try our best to provide you with a satisfactory resolution” & “ Please wait for the completion of[protected] as we are working to ensure a satisfactory resolution on your complaint.” After several attempts of call to them, not proper response received, not my missing items or refund was issued. Requested to take action against them & do the needful.

Ordered from Jiomart on date 19 Oct. Order no.[protected]W. Shipment ID.[protected]W-01. There are many missing items which were billed. But inspite of calling customer care several times there is no response. Jiomart is a big scam. Please avoid it.

I ordered items from Jiomart on Oct. 19 but many items were missing in the delivered package. I called customer care several times but they are neither giving me any refund nor any missing items are delivered till date. They area big scam.Please do not buy anything from Jiomart. Pathetic experience.