Jiomart Complaints & Reviews

Jiomart cheated me 17990 prepaid order for hisense washing machine arrival on 11 th may
From 12 may they are just playing a game of 48 hrs resolution n scamming me
But no one is helping out
And when I said I want my refund they hang up the call
Now relaince is cheating people
This is how billions of money are made by scamming middle class families
N not refunding their money n not giving the product
No resolution no response for refund
I'll file a legal complaint on jiomart if I don't get my hard earned money back

I ordered hisense washing machine on 8 th may it was about to arrive on 11 th may
No one from customer service center is resolving my problem
Product is not delivered yet and they are not giving me refund also
I am calling them from so many days everyday they give a new date to deliver the product
But they are not sending my product n no one is solving my problem they are not even giving me refund money
M have been cheated from Bharuch Gujarat jiomart branch they are cheaters help me to get my money back

I ordered hisense washing machine on 8 of may everyday they delay the delivery when I said to cancel the order and give me my refund money they say they will send product in 48 hrs now it has been a limit of patience no one is helping out for returning money nor sending the washing machine

Hello SIR,

Here I would like to inform you that I ordered a few items on 30th April 2022 but after 10 days I did not get an order till now. Lots of time i talk and complain to customer care and raise complaints in jio mart portal also. Lots of customer guys said " hum thode aayege aap ke ghar delivery karne " I know they will not come to my home for delivery. The last few days it's showing my order shipped but still not delivered. Daily delivery date is expanding one day now showing 11th may.

If you can help me, I will be highly obliged.

Regards

I had ordered mango which was delivered on 1st May 2022, order no[protected]A, i had logged in by No [protected].
Jiomart refunded the amount to no [protected], whcih i was holding 1.5 years back and had surreneded 1.5 years back.
Further Jiomart customer service is constantly repeating that since i have raised the complaint from [protected] hence they have refunded to the said no.
I dont have the no in my possession, there is no way i can login by that no.
Please help to resolve the issue

In 2021 Jiomart introduced a feature called cashback where they give some percentage of our order value back in the form of cashback, Things started becoming fishy when they were showing me products to order and after i ordered it then they removed it from my order while processing it and returned that refund amount in form of cashback instead of returning it into jiowallet which is also integrated inside Jiomart since its launch, i thought maybe it is possible because the data on their website isn't update realtime so items can go out of stock after i placed order since they take items from their Reliance fresh outlets, but it didn't happened once it kept on repeating, i ordered 30 to 40 items and out of that 10 to 15 items were regularly being removed when it was time to ship my order, and they continued to refund non deliverable items money in cashback, Not in my paytm account which was the payment method i used nor they let me deduct the amount from cash when same thing happened in cash of delivery orders, so now the situation was i was paying full amount online and full cash in real life while i was getting less products and i was couldn't do anything about it because i was getting remaining amount in cashback so my money was safe in that bank sort of feature. Now what happened is they removed cashback feature and i had around 430 rupees out of which 400 was my real money which i paid fully in cash and online but got refund in jiomart not in paytm, I sent email to jiomart reps about it and they are now telling lie that it was just a maha cashback offer when in reality it was a feature, If it was a offer then why no customer was ever shown date of its removal at all times? The only way to withdraw cashback balance was to use it as discount on my next order but they kept on removing items and refunding the same discounted value back into cashback. This is unethical business practice where a person money is forcefully being stored on their cashback feature and then they suddenly removed it at their own wish with no transparency at all.

I have ordered AC from Jiomart on 30thApril2022 and paid fully through GPAY of 28990 rs.. AC unit was supposed to be delivered on 02May2022. From 02May2022 everyday the delivery date is getting changed to next day. I have raised complaint, complaint number [protected] on 04May2022, they told within 48hrs they will rectify and till now more than thrice 48hours over and no resolution till now.. Now having second thoughts that am i scammed in the name of Jiomart by Reliance. Please help me resolve this issue.

All chocolate are melt and provide near expire 14 in days company gave 8 month of expiry but me got left 14 days of expiry how can I use in 14 days

Order placed 01 may 22, yet to materialize.Daily a fresh date is given .
Repeated complaints, no addressal .
Customer support care ... Mr Pushkarna... Held the call on hold and disconnected after 30 minutes by the clock, on the pretext of heavily over worked . Customer care is non available to customers.
Surely, some one in the management would like to improve this mess ....

Today, i purchased goods from JioMart worth ₹1125. I was charged 28/- for the cotton carry bags (even though i used only one!). Charging for carry bags is unethical and illegal as per the decision of Consumer courts against Bata. I hope that you would take this seriously, refund money back and make the necessary changes before a PIL is filed..

Im ordering grocery in 24thApril but the amount was deducted twice. I called customer care so many times but they didnt respond the issue. It shows amount was pending only .

Dear sir please chek my query i am online purchasing from jiomart grocery item date 03/05/2022 order id[protected]W amount 1239.00, jio mart tell me delivery time showing 4-5/05/2022
but next again tell me 06/05/2022 i am waiting but chek order stuts i see again tell me next date 07/05/2022 delevery time give me, i am contract jio mart customer care & email 10-15 times but jiomart not respose me i am sending screeshot you chek
jio mart customer care number-[protected], email id- [protected]@jiomart.com, & [protected]@jiomart.com
daily tell me complain after Dear Valued Customer,

Namaste!

We understand that you would like to get your order no[protected]W delivered faster.

Our team is on track to deliver the order before the end of the day.

You can also check the status of your order through website/application on self help tool by following the path- click on orders select the order you are looking forview details order status will show up.

Should you need any further assistance, please log-on to our website www.jiomart.com/customer/orderhistory

My order got declined but refund of Rs.129.57 not initiated yet

Today I ordered a product of Rs.139.57 and there was further discount of Rs.10 and the net payment due was Rs.129.57 which was paid through Paytm and ordered got declined and refund not initiated

I am a regular customer of Jio mart. Last month i have ordered my monthly groceries from jiomart and some of the items were missing from my orders. I raised complaint againt this and they gave me partial refund for this. I got only 97 rs refund for two items and three items refund was still missing. I raised tickets multiple time and they rrverted back with the rply that i will get my refund within 10 days. Now they have closed all the tickets which i raised and no refund is paid back to me. Also 97rs which i got initially they have taken it back. This is such a pathetic level of behavior from such a big company. I lose all my trust from this company and never going to buy anything from this. I want my compensation and refund from this company. I want to take strict action against this company so that this should not happen with anyone in the future.

Order declined but payment deducted

This is regarding Order number :[protected]A, placed with JIOMART through the JIOMART app on 10th March 2022, which was cancelled by JIOMART on 23rd March 2022, but inspite of many calls and complaints the refund is not received till date for the cancelled products.

Order Number[protected]W was placed on 18-Jan-22, out of which the Shipment Number[protected]W-02 but was not delivered. As the order was not getting shipped, so I had raised several complaints regarding the delivery of the order.

One month later (in Feb 22), this order got cancelled and the reason was mentioned as "Returned" whereas the order was never shipped at all. The order was valued at Rs. 1783 but jiomart never issued this refund.

I raised complaints through calls and emails for the refund but they didn't yield any result. Whenever I try to contact them for the resolution they ask me to wait for 48 hours but they don't show up even after waiting for a month.

Please help me to get this refund issued.

Yesterday I placed an order of Rs.108.57 and there was further discount of Rs.10 and ultimately I had to pay Rs.98.57 and I paid through online source but my order got declined and refund has not been initiated.
I called jiomart helpline many a times but still not my refund has been initiated

I am unable to login on jiomart app for cancellation of my coming order