Jiomart Complaints & Reviews

Address: Jiomart , Mumbai

We ordered 20kg of basmati rice and received 25 kg of surti kolum rice. We do not consume kolum rice hence launched a complaint to Jiomart on 23rd Jan which they are lingering on the issue and not giving any resolution

Complaint number is [protected]

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Hi team, placed an order on dec 9th 2021. still item is not delivered and no refund issued. kindly resolve tis asap since its been pending for 2months

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Address: Jiomart Barod

Website: www.jiomart.com

Hello JioMart,
My Order number is[protected]A.
I am not sure I have to reach out every other day. your sellers are not providing you good items.
Out of my order today I opened Inchi Schezwan Chutney 200g and it was having fungus all over the lead and side of the bottle under lead. Attached is the video for your reference.
I am not sure now what shall i do with this product. Please check the full video and few pictures and let me know what can be done.
kindly look into the matter to solve my problem.

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Address: Jiomart guntur Sp

I paid Rs458.60 for jiomart order[protected]A on[protected] at14.50from my husbands Bank of baroda account by Gpay. But the order was declined not refunded sofar

Feb 2, 2022

Complaint marked as Resolved

Company representative called me and verified the details of my transaction . The amount is credited back . Thank you for the speedy process

Jan 30, 2022

Updated by Sirisha Popuri JioMart order

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Address: JioMart Guntur Ap

My order with jiomart dated 26th January at 24.50——-my order is[protected]A . It was paid by Gpay from my husbands Bank of Baroda account . But the order was declined

Jan 30, 2022

Updated by Sirisha Popuri The order was placed at 14.50

Jan 30, 2022

Updated by Sirisha Popuri Category—-0nlineshopping

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Address: Mumbai

I ordered 13 products and payment was done then on the app the order declined and money was deducted from my account on the app...I emailed, tried to call customer care they told me that I will receive my money back within 7 working days...after 1 day the order details disappear and yet I haven't received my money back

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Address: Mumbai

I cancelled an order worth Rs. 444.18. The refund was broken down into Refund 1 worth Rs. 361.61 which I received but Refund 2 of worth Rs. 82.57 for Order ID:[protected]M was not provided to me. It has already been a week and no response from customer care of Jiomart. Kindly look into it at the earliest.

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Have place grocery order on 22.01.22 via Jiomart app. After delivered grocery item, found that one item is missing and another was placed me in small pack. I called on customer service number but their casual response that the item will get deliver till 28th then date extend to 29th jan, 22. But my problem was not resolved till now.
Very Very poor and pathetic service of Reliance own Jiomart.

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I ordered two thing from jio mart on 15th of January the amount debited was 138.22 rupees. I made the transaction through phone pe app. I also sent a mail to their cs team but refund was not provided. Below I am attaching the order and transition detail screenshot.

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Address: Jio Mart online app

I have ordered groceries on 25.01.2022 ( order no.[protected]A)and prepaid for total amount of 3784.09 for 24 items. But jiomart has informed that 3 items were shortfall and refund process started. On 26.01.2022 delivered my order but found that total 8 items were missing in it and immediately I raised complaint about missing of items and ticket no.[protected] was alloted. And I called to customer care they informed me that as you already raised complaint in jio Mart app we will process and solve the issue. But I found that only they have started refund process for 4 items only and the complaint status shows complete. Out of 8 undelivered items only 4 items refund process started. But I did not receive any amount as refund to my account till now. I think jiomart is cheating the public without solving the issue. I request you please solve my issue as early as possible.

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Address: 35, NEELKANTH BUNGLOWS-1,

In reference to an order number[protected]A, I have ordered ARIEL MATIC FRONT LOAD and received ARIEL MATIC TOP LOAD as shown in an attached photographs. I called JIOMART 10 times and raised my complaints 4-5 times, But they never help me and sometime cut my call without responding. I got mentally disturbed due to this company, Looking forward for your response on urgent based.

I am helpless now.

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I ordered items from jiomart worth rs 2000, order got returned due to their technical issues and i still didn't received refund yet....

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Address: Jio mart,vesu,surat

When i had order on 22.1.22 with order no.[protected]A at that time all items are available in your store and when delivered time on 24th the 50 % orders item cancelled sand send msg for refund of money within 5 to 7 days.
I really sock that the service of jio mart is total waste of time.its a cheating with customer to take money and use for a weak before back to him
I want my cancelled order items with this order items order
Otherwise i will complain your high authority

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Address: Mumbai, Maharashtra

On 15 January I ordered few product that cost 996.80 rupees and the amount deducted from my account and on the other hand the app shows that the order is declined.. I mailed and received that I will get my money back within 7 working days... today is 24th January and I didn't get my money back. So please do something. This makes jio app untrustable.

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Address: Mumbai, India

Order id[protected]A
Shipment id[protected]J
Placed on 17th Dec 2021, expected delivery date 25th Dec 2021 still not delivered.
Very Poor service, product not shipped yet. After many call backs and many tweets they agreed to cancel order but neither they cancelled order nor they refund money to account.

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I have placed order for power bank and order is sucessfully placed...however same is marked as cancelled after 2 day without any reason... If there is any reason to mark cancellation than why same is not informed to me????????

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This is not expected at all. Multiple of Emails and calls still mo refund received
Paid & Amount Cut off & Order declined.
Waited for 7 working days.
Everything is mentioned in photos
Still making fake promises and same script dialogue.
I’m done with this .!
Help me for the same

Jan 23, 2022

Complaint marked as Resolved

Refund Received

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Dear Team,
I was order grocery products on 9th Jan 2022 on jiomart, order declined, money deducted from my Paytm account but refund yet not received. I have done all requests for refund with jiomart customer care on calls and emails, but my problem not solve. Screenshot is attached for your reference, please do the needful and refund my money as soon as possible.
Thanks
Bharat
[protected]@nomail.jiomart.com...

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Website: www.jiomart.com

I ordered grocery with Order Number[protected]W,
This was a prepaid order. I was not available at home and the delivery person wrongly said that this is COD and collected INR 750.
There is absolutely no response or resolution from Jiomart what so ever even after emailing and calling multiple times.
.
Should never trust Jiomart ever.

Absolutely felt cheated

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Address: Iqbal Plaza #9-4-116/2 , FLAT NO.- A1, 2nd floor, BALREDDY NAGAR , NR. RELIEF HOSPITAL , TOLICHOWKI

Order Number
[protected]W

Ordered 2 KG of cheese whihc had price of 741.

But delivered 200gm of cheese.

Raised complaint numerous times since but everytime they close the ticket by mentioning that they have provided replacement.

But in reality nothing has happened. They have not even called me once.

Pathetic customer service.

Will ask eevryone I know not to use jiomart if this complaint is not resolved quickly.

Jan 20, 2022

Complaint marked as Resolved

Refunded amount to wallet

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P

pallavitalreja

Jan 26, 2022

Ordered so many products and jiomart delivered wrong product. Instead of complaining so many times, stupid answers from the support. Never buy from jiomart.

they are not refunding the amount for dettol handwash and Mc smiley which was missing in the delivery.

Logged so many complaints with no response.

Jiomart Complaints & Reviews

File a complaint to Jiomart

Jiomart reviews & complaints page 36

Wrong product sent

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Item not delivered and no refund issued

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Fungus in an item

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Order declined amount debited but not refunded so far

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Amount debited but order declined Refund not donesofar

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Online shopping regarding

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Refund not provided on cancelled items

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Product missing in my order & Wrongly item sent in small pack

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Amount debited from account but order was declined and refund not provided till now

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Groceries / Not delivered 8 items

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Wrong Product Delivered against Detergents

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Ordered items-status showed returned and no refund received

Cancellation of order

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Not getting my money back

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Neither product delivered nor refund initiated since 26th december 2021

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My order marked as cancelled

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Jiomart Order Declined But No Refund Received

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Order declined, money deducted, refund yet not received.

Cash Collected for Prepaid Grocery Order

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Delivered wrong product and not replacing/refunding

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