Jiomart Complaints & Reviews

I had placed an order with Jiomart phone app on Sunday, 12 September at 07:05 pm. Since then I followed up every 3 days but was told to wait as delivery was always shown "next day".
On Monday, 20 September at 02:40 p.m. the app showed delivered but I have not received any product. I have screenshots from the app showing many complaints for delay in delivering order also.

Since then Jiomart has not picked up my calls...

I placed the order on 25th of august 2021 for an amount of Rs 509.46.But jiomart cancelled the order. Till now the refund amount has not been credited to my account. After repeated mails from my side they have given an ARN number. My bank has also sent a mail but no response from Jiomart. Is JIOMART cheating people? please revert at the earliest....

Hi
I had placed an order on 19th September and i paid Rs 315 for the same.

After sometime when i checked the order status i saw that the order was declined by JioMart.

Till now i have not received the refund of Rs 315...

Sir, I booked some items in Jio Mart on 12/9/2001.My oder id [protected] A, shipping id[protected]A-01. They given deliveryman date on 16/9/21.But they failed to supply product. On 17 th I contacted through there customer care. They told within 48 hours resolved your problems. But no action from their side. On 17 th they given two missed call. I called them but no answer. Then they given there site items returned.your refund arranged....

There rider did not dilever my order, but showing it dilevered my 2 prepaid order ans 1 cod...

I ordered from jio mart and payed the amount through gpay amount is debited but later the order is declined and I could not find any information about the refund...

I have ordered groceries from jio mart and made the payment with sodexo meal card. Amount deducted but the app shows oder declined. I can't see any refund information or message from jio mart.

Transaction number :[protected]
Order number :[protected]W
Amount : ₹1928.50/-...

I ordered in JioMart today for Rs. 18.
The amount was debited from my account.
But after 30 minutes, JioMart app showed order declined status. I need me refund....

Damaged coconut delivered. Order No.:[protected]M dated August 19 20212
Yahoo
/
Sent

[protected]@yahoo.com
To:
[protected]@jiomart.com

Sun, Aug 22 at 9:48 AM

Hi,

Please find attached the screenshot of your rotten/damaged/expired one coconut which you delivered to me yesterday. I ordered two pieces out of which you only delivered one and that too...

I had ordered 4 kurtas from JioMart in a single order with theier filter 'AVAILABLE' . They very conveniently broke it into 3, 2 having 1 kurta each and the 3rd one having 2. 1 was delivered, 1 cancelled without giving any reason and from the 3rd having 2 kurtas, 1 was again cancelled. NOW THE 1 SENT TO ME WAS PRICED AT 199/- ON THEIR WEBSITE ( SCREENSHOT WITH ME & ALSO SENT TO THEM TWICE) BUT THE INVOICE READ 333/-
Obviously trying...

I have placed an order for Rs.1417 (pre paid)on 20-Aug-21 night through jiomart app.. next day morning seen that order was declined by themselves. Then I called customer care..they told amount will credited in 7days against declined order.Then I've recorded the same items again. After reordering last order reference vanished from app ..Ive waited for 7 days as per customer care feedback. Till date refund not credited....

Dear sir

Greetings.

every time i place order jio schedules delivery as per own choice and then later on cancel the order. this is causing me lots of stress n inconvenience

i am attaching screenshot pls see how they are cancelling my orders. and to my shock one or two two items are delivered on consecutive days. and major chunk of order is canceled my them showing reason as 'returned"
br...

My order number is[protected]A product that can expire today they delivered (Sapins Curd 500 g (Pouch) Sapins curd has a minimum expiration of 7 days
Need refund...

My order number is[protected]A i ordered 2 products
( Good Life Almonds 500 g and Value Pack Plain Cashews (4 pcs) 500 g they delivered only Good Life Almonds 500 g, they not delivered (Value Pack Plain Cashews (4 pcs) 500 g)
1 product is missing they were not refunded the amount

Need refund...

I had tried to place an order through Jiomart app against my account registered with email id nrj.[protected]@gmail.com and phone number [protected] on 05.06.2021 through my Rbl card ending with 8997 but the order didn't get placed. Though I had received a mail from RBL bank stating a transaction of Rs.3838.97 was made on Jiomart, I didn't get any order confirmation from Jiomart. Neither was there any order details against the said transaction...

My order number is[protected]A
The complaint is against the Thripunithura store
The 1 liter packet of Nandini milk they delivered was broken.I ordered 10 packets of 1 liter and put it all together, Other packets are now damaged along with the damaged product, all the packets were moth all the packets of water got wet from the damaged packets, Now all the packets are damaged, this is how they always delivered, damage product,...

Ticket No:[protected]

This is with regard to my latest order on Jiomart
[protected]A - GROCERIES
[protected]A-01
I have been billed for the following 2 items but they have not been delivered.
Ariel matic top load 4+2kg - Rs 875
Srikrishna Paneer 200g - Rs 59.60
I have not received any refund or replacement for these.
I had taken up the complaint with a customer care...

I have ordered items from jiomart on last Thursday.The amount of Rs 231.05 (paid through google pay) was deducted from my account and the order status showed as declined.. I called to the customer care several times and not answered and also mailed to their account, no reply.

So kindly refund the money back.

Please solve the problem as soon as possible...

I got an damaged item(clothes), I requested return request, the item never got picked up, I contacted nearly 8 times not still issue not resolved....

JioMart
To:
[protected]@yahoo.com

Wed, Jun 30 at 1:07 PM

Ticket No:[protected]

Dear Mr. Som,
Namaste!

With reference to your email, we regret the inconvenience caused to you due to expired product.

We have raised your complaint, and your complaint number is [protected]. We will provide you with a resolution within 72 hours.

We...