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Jiomart Complaints & Reviews

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Last updated May 8, 2024
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Jiomart reviews & complaints page 35

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C
Chittaranjan09
Jan 18, 2022
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Refund not received against failed transaction

Address:Bhubaneswar

I have placed a order ref #[protected]A dy. 01.12.2020 with bank ref no TXN[protected] for Rs 573.39 on dt. 01.12.2020 to Jio Mart, the transaction was failed but amount has debited from Lazypay account, I have contacted many times with Jio Mart and Lazypay, Jio Mart is telling transaction failed so you can contact with your bank, Lazypay is telling transaction has successful transferred to merchant so you talk with the merchant. I don't...
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Maharishi Trivedi
Jan 17, 2022
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Money debited but no refund received

I ordered on Jiomart on 15 January for 443 rupees but not received money on order declined. However money is debited from bank and Jiomart is not responding for money refund...
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A
abhijeetsanabad
Jan 17, 2022
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Amount not refunded for declined order

Address:Jiomart, Mumbai

I ordered few items in jiomart on 31 DEC 2021, and the order got declined and i didn't received the amount till today 17th JAN 2022.

when I am reaching customer care, they said they would refund in 7 days, but no help yet.

Now the declined order is removed from their app and i only have the transaction id of money getting deducted from bank account.

Please help !!!...
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N
Naresh Dhamelia
from Rajpipla, Gujarat
Jan 17, 2022
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Not able to sign in jio mart app

Address:surat gujrat

Since last seven days I am not able to sign in ti jio mart app.
it says : invalid login and invalid otp
pl do needful.
my no is [protected]...
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8
8851537887
Jan 16, 2022
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Not delivered product also not returning the money

Address:Mumbai
Website:www.jiomart.com

My registered number with jiomart is [protected]. I have ordered on jiomart on 24th dec 21 via order no[protected]A. They have not delivered product not cancelled it just technical return it on 5th Jan 22.After that when I contacted they told me you will get refund in 7 working days. I didn't get the refund then I again contacted them on 14Jan 22 they have taken complain and said in 48 hours it will be resolved. Not resolved again contacted...
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Nishasharma28
from Ghaziabad, Uttar Pradesh
Jan 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order is not delivered yet.

Website:Jiomart

I had placed and order on 3 January 2022 but still I have not get my order. I have already registered many complaints (3-4) in Jiomart app and also done many calls on customer care they always said sorry we can't do nothing .And still I have not getting any solution from there end....
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S
Sagarika Rautaray
from Bhubaneswar, Odisha
Jan 16, 2022
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Will I get the product or will get my money back?

I ordered a whole of 4items of ₹193 but only 3 items were delivered to me. (Sarvottam physically refined rice bran oil 1L is missing from the packet of ₹132). How can I be helped out?
Shipment ID:[protected]A-01...
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L
Lucky2108
Jan 15, 2022
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Product Delivery Issue

Three of the products are in out for delivery status since so many days (Morethan 20 days). Contacted customercare through app, email and through call but no use. They blame their third party vendors instead of solving the issue.
They will not even look into the tickets which are raised through app....
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P
pmjaipur
from Jaipur, Rajasthan
Jan 15, 2022
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Login issues and company not transferring wallet money to original payment bank

Website:www.jiomart.com

I am facing login issues with my registered mobile number in Jiomart since last 4-5 months. Several telephonic and email complaints have been lodged with the company and nothing has been done. Moreover I have unused money lying in the wallet but since i can't login so this money cant be used. The company is also not transferring the wallet money to my original bank account.

My recent complaint number is [protected] dtd 15.01.2022br...
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S
sonupkt
from Delhi, Delhi
Jan 15, 2022
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Delivery product very poor

Address:4/386, Malviya nagar, Malviya nagar, Malviya nagar

My order no[protected]A product quality very poor. It is just waste of money...
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S
Sooreentto
from Noida, Uttar Pradesh
Jan 14, 2022
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Damaged Products

I received an order that was three days late, on 13th January 2022, and opened it today (14th January 2022). I did not try to check the state of the product because I believed it would be in good condition, as any other person would. But when I did open the bag, to my dismay, the products are damaged. They are damaged beyond the point that I feel uncomfortable consuming them. I ordered a few packets of chips and a few boxes of biscuits. The...
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P
Pareshthakkar
from NAVI MUMBAI, Maharashtra
Jan 14, 2022
Feb 19, 2023
This thread was updated on Feb 19, 2023
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My order automatic get return and not received refund

I made order and payment on 19th Nov.'2021 some items was unavailable of which refund was given to me on 23th Nov.'2021. Then balance order automatic return on 25th Nov.'2021. I made many complaints from 29th Nov.'21 vide complaint No. [protected] but still did not return my small amount. It is strongly recommended to do strict action against JIOMART as it is clear they don't want to refund the amount. All details are with them and its more...
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R
Roree
from Noida, Uttar Pradesh
Jan 14, 2022
Jan 15, 2022
This thread was updated on Jan 15, 2022
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Third class and unreliable services

Order#[protected]M

Truly third class shameless company very bad experience delayed delivery, change delivery dates on their own, pick and choose basis delivery, poor customer service, highly unprofessional and unreliable very disappointing I ordered on 9 jan but till date its not delivered they are advancing dates instead of delivering from 12 to 13 to 14 to 15...
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B
Bandana sahoo
from Bengaluru, Karnataka
Jan 10, 2022
Jan 10, 2022
This thread was updated on Jan 10, 2022
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Jogger jeans pant

Address:Reliance Retail Limited. Yelahanka, Bengaluru

Ordered an item from jiomart on 24th December and returned it 26th December 2021. Still i didn't get refund amount.
I want my money back.
Many times I called to customer support but they did not resolve it.
Bad or poor service....
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S
Sai Kishore Sista
Jan 10, 2022
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Wrong and missing products delivered

Address:Mumbai,Maharashtra

I ordered vegetables from JioMart . 1 vegetable it totally missing 2kg of potatoes and other one 4kg i ordered and only 1kg delivered. I complaint in the app but no response from them the ticket is still pending from past 4days.. The order id is[protected]A...
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Address:Bangalore
Website:Jiomart.com

JioMart Order:[protected]W
Jiomart Complaint Ticket No:[protected]

First of all delivering all outdated and expired product to its online customers and then repeated lies and closing complaint ticket every times saying -replacement done but without any replacement!!!

This happening repeatedly with every recent orders I placed with JioMart.

When I asked for proof on:

1. What...
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V
VivekSh27
from Delhi, Delhi
Jan 7, 2022
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I'm Complaining About Related Damage Product

Address:Reliance Retail Limited CWC Warehousing Complex Rana Pratap Bagh, New Delhi 110033

My Order ID[protected]A, I Ordered 2 Bournvita 750 gm from JioMart app from one of them packet are torn damage which cost ₹270 and when I call to Mr Ankit who Delivered my product They behave very rudely and say I don't have any responsibility to check, it means JioMart Have not Store Incharge who check the product before shipping to customer only appointed this type o[censored]nmannered seller

I want to replace my item as...
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M
Mansi0501
Jan 6, 2022
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Ordered HUGGIES received PAMPERS

0 rating nai hai
First experience worst experience...!!!

I had ordered huggies xl size on jiomart, the day I received order I was not at home my mother was unaware about the brand I ordered and she paid for the product. The product received was pampers L size. Agar jiomart k paas stock hi nahi hai huggies ka to cancel kar dete order...dusra bhejna hi q. Since 29th I have logged a complain every time customer service...
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S
salender
from Greater Noida, Uttar Pradesh
Jan 6, 2022
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My order of 3rd of December did not delivered yet

I ordered a product on 3 rd of December but I was not received my order yet when i complaint so many time about this concern to customer care they always give me a time but yet they didn't dilevered my order they give me time over for months every time they say please wait we will do but they don't do anything over one month period of time .i am totally disturbed please help me out my registered mobile no is [protected]...
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K
Krunal73
from Ahmedabad, Gujarat
Jan 3, 2022
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Non submission of Refund for Undelivered/Rejected Order

Address:Memnagar

I had ordered figs worth 490/- on[protected]
Attaching screen shot of my order which was made on 10-12
Due to delayed delivery I refused/rejected order on delivery on 15-12
And I still have not received refund.
Kindly make delivery faster and do needful for the same.
I have registered multiple complaints and emails to customer care but no one is responding and telling same answer that order status is not...
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