Jiomart Complaints & Reviews

My order number is[protected]A i ordered (Carrot Orange 500 g) they not delivered ( carrot orange 500 g) and they were not refunded the amount...

My order number is[protected]A (Watermelon Kiran (Approx. 1.5 kg - 2.5 kg)The watermelon they delivered damage product, It has a sour taste, watermelon has no color and is not sweetness

and they were not refunded the amount...

My order which was paid online was never delivered and on asking for a refund the customer service didn't help even after calling multiple times....

I have ordered vegetable cutter, which came used one and not the exact product i have ordered. So i initiated the refund this was on 16th August 2021. It was an prepaid order.

today is 20th Nov 2021, more than 3 months i have been mailing them, calling them only reply comes that, we will sort it asap, but nothing happened.. again I have to call them mail them and same reply... i have waited patiently for 3 months+ but now i...

Order ID[protected]A
Shipment ID[protected]J
It is a prepaid order. Ordered the product on Oct 28th, expected delivery date was Nov 6. So far (ie today 18th Nov) the product not delivered. Made several complaints to JioMart team. Everytime I contact, they ask to wait 48hours. In app, tracking shows misroute from delivery location, but the customer service says they cannot track the product, cannot assure delivery...

During Diwali, I ordered 4 items from Jiomart (Order id#:[protected]A ). 1 item was cancelled by Jiomart since it was out of stock. The website is showing refund initiated (Rs 210) since 26 October 2021, but it hasn't been credited to FreeCharge wallet which I used to pay.

Initially it was very hard to get Jiomart customer care to even acknowledge the status of refund as they kept replying with generic email template...

I order the product on 6 November they given delivery date 14 November but till date I have not received my order and they also not allowing me to cancelled the order so I get my refund. When I complaint to Customer care they are giving me the same reply wait for 48 hours....

My order was supposed to deliver on 2nd November, these dryfruits were for Diwali Gifting...but today is 11th November and order is still not delivered Jiomart has spoiled my Diwali.Jio must compensate for this delay...

My order was supposed to deliver on 2nd November, these dryfruits were for Diwali Gifting...but today is 11th November and order is still not delivered Jiomart has spoiled my Diwali.Jio must compensate for this delay

Order Number
[protected]W

Shipment Number
[protected]J

Order Date
27 October 2021...

My order number is[protected]A
The complaint is against the Anchumana store
I ordered (Modern hi fiber brown bread 400 g)
they delivered to me wrong product...

Guys, let's be careful while placing orders with JioMart. I got cheated by their delivery person. The modus operandi adopted by delivery person was that he came with the parcel to our home & asked for the OTP & gave the parcel to us. As soon as he left, we opened the parcel & realised the items were different. So, we checked the name details on parcel & it was for someone else. Immediately we called our building security guard to send delivery...

Such a useless app first when I ordered stuff later my order got cancelled stating out of stock when I checked at the same time it was still reflecting that I can order later when I ordered delivery guy don't know where he delivered my product without OTP app showed that product was delivered. I wouldn't have any problem if I wouldn't prepay the order but as my money was gone I m concerned and I m following up for the last 10 days no response...

In reference to captioned, order no[protected]A, for value of Rs-2172/- dated 16.09.2021 partially deliver on 18.09.2021 to my residence at 3E, Sretha Rajeswari Apts, 3rd Street, Balaji Nagar, Royepettah, Chennai-600014. Further, I raised mail to [protected]@jiomart.com on 18.09.2021 vide ticket no-[protected]. I received communication from Jiomart, matter resolved and complaint closed vide their mail dated 21.09.2021 but I have neither received...

I ordered an item in Jiomart online on 25th September 2021 and billed for the same.

Name : Sathish Kumar Sridaran
Order Number :[protected]A
Shipment Number :[protected]A-01
Order Date : 25 September 2021
Product Total : ₹252.00
Order Amount : ₹252.00
Invoice Number : TNB[protected]
Invoice Amount : ₹252.00
Payment Mode : PREPAID

But...

I have placed my order and payment done with UPI. The amount deducted from bank was 210/-. But the app then showed that bill amount is 180 as 1 product is not available. THEN WHY DID IT MAKE ME TO PAY FOR IT TOO AND TOOK 210/- ??
Also, the order didn't get placed.
It showed that ORDER DECLINED..! And my money got deducted !...

Dear Sir/Madam,

I ordered some clothes from Jiomart on 22rd August 2021 (order #[protected]W) which was delivered on 25th August (shipment #[protected]W-01). I had to return following products because improper fittings:
1. Panelled Zip-Front Jacket (Size: S, Colour: Black, Amount: 563.04)
2. Zip-Front Slim Fit Bomber Jacket with Baseball Collar (Size: S, Colour: Grey, Amount: 1035.28)
br...

Jiomart customer care initiated refund for my declined transaction on 11-09-21.
Received mail quoting as follow.
"Dear Mr. Kumar,
Namaste!

Please note that a refund of Rs. 1259.80 has already been processed on[protected]. The ARN number for the same is WFRW[protected].

You can also check the same from your source account quoting the above ARN number."
Who knows arn number means.br...

I placed an order amounting of Rs.1184 and the same amount is deducted from my account.But in the app, it is showing as Rs.796 and neither the products are delivered not i got my money back.
Even after me constantly trying to reach them out, they always send me d same mail again and again.
Order id[protected]M
Shipment id[protected]M-01
I did online payment for the first time on jiomart and they cheated...

Order number[protected]A)
On September 11/ 9/21, when i placed an order at jiomart, my order declined and cash was debit from my account. Complained the same day but i have not received the amount refund yet. So, i kindly request you please take a look at this issue and solve my problem as soon as possible...

We have purchased food items from jio mart vide order vide no.[protected]A, in which we received all product damaged and defective condition, all product bitten by a mouse (Rat).
i have already compliant to conceren team but not giving response.
please help. my mobile no. is [protected]...