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JustDial.com Complaints & Reviews

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Updated: Nov 5, 2025
Complaints 4272
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2024
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JustDial.com reviews & complaints page 43

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A
Aug 17, 2021
Resolved
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Address: d-22 , rdc raj nagar . ghaziabad

Here are all the pointers we have discussed.

1)we required the customer care flow chart.
2)update our toll-free number [protected] in customer care number support.
3) the name of ( advance decorative laminates pvt ltd), we have two listings that update the same number in both the listings. (toll-free number[protected]landline number[protected] mobile number [protected])
4)update the nature of complain timeline.
5)provide the corporate complain portal.
6)provide the mr. nilan's mail id.

we are just wasting our money, did not get any replies or any business calls .
Aug 17, 2021
Complaint marked as Resolved 
here are all the pointers we have discussed. 1)we required the customer care flow chart. 2)update our toll-free number 18001034740 in customer care number support. 3) the name of ( advance decorative laminates pvt ltd), we have two listings that update the same number in both the listings. (toll-free number 1800-103-4740) (landline number 0120 2820640) ( mobile number 98216981717) 4)update the nature of complain timeline. 5)provide the corporate complain portal. 6)provide the mr. nilan's mail id. we are just wasting our money, did not get any replies or any business calls .
JustDial.com customer support has been notified about the posted complaint.
Aug 17, 2021
Updated by [email protected]
here are all the pointers we have discussed.

1)we required the customer care flow chart.
2)update our toll-free number [protected] in customer care number support.
3) the name of ( advance decorative laminates pvt ltd), we have two listings that update the same number in both the listings. (toll-free number[protected]landline number[protected] mobile number [protected])
4)update the nature of complain timeline.
5)provide the corporate complain portal.
6)provide the mr. nilan's mail id.

we are just wasting our money, did not get any replies or any business calls .
Verified Support
Aug 18, 2021
JustDial.com Customer Care's response
"Hello Ashish,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial."
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    N
    N@Daddy
    Aug 16, 2021
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    Address: D.No:39-33-77 ,MIG-144,Madhavadhara vuda colony,phase-1, Madhavadhara,Viswanadham

    Sir I am Naveen u r people defected RS.806.83 on 15/08/2021
    RS.1180.00 on 10/08/2021
    Yesterday I Call u r people and I put it in there notice still there no response from u r side
    Requesting u r highness to return the amount
    Now a days it’s a huge amount for me
    Thanking you sir
    JustDial.com customer support has been notified about the posted complaint.
    "Hello Naveen,

    We are sorry to hear that you have a concern in your contract.

    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

    Regards,
    Team Justdial."
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      N
      Naveensehgal
      Aug 16, 2021
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      Just dial did open two accounts of mine when it has to be one and despite the ECS was stopped deducted amount. now i want my money back and its
      a request not to trust this company they are doing fraud
      JustDial.com customer support has been notified about the posted complaint.
      "Hello Naveen,

      We are sorry to hear that you have a concern in your contract.

      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

      Regards,
      Team Justdial."
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        D
        dbl09
        Aug 15, 2021
        Resolved
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        Resolved

        Deletion of Account permanently

        Hello Sir, This is a very serious issue but Just dial is not helping to deleting our account permanently. We have reported many times to Just Dial that there is an account created on Just Dial which is having all the wrong information and we do not have that company anymore.

        We informed them multiple times but they are simply not deleting the data from their system. Also, we are not able to request for deletion because the...
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        anupam27
        from Kolhapur, Maharashtra
        Aug 15, 2021
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        My ECS of Rs. 899 was going on for more than 3 years. But when my business collapsed due to pandemic i contacted justdial customer care to stop ecs. So they provided link for stop ecs. I followed the process, i even got the message from them that they have accepted my request and ecs will stop after 3 month notice period. More than 4 months have passed now but justdial have not stopped my ecs yet even after repeated requests. Justdial is fraud. Plz check the attached image. I also tried calling them after 3-4 months as they were not stopping ecs even after notice period. If they dont act fast i will take legal action against them
        +1 photos
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        Aug 17, 2021
        JustDial.com Customer Care's response
        "Hello Anupam,

        We are sorry to hear that you have a concern in your contract.

        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

        Regards,
        Team Justdial."
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          Shambhu Sarsiya
          Aug 15, 2021
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          Address: House number 347 Vikas Nagar Mauli Jagran Chandigarh

          Mera fridge kharab kar ke chle gaye
          JustDial.com customer support has been notified about the posted complaint.
          "Hello Shambhu,

          We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

          Regards,
          Team Justdial."
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            ulagisuresh
            Aug 14, 2021
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            Address: 41 19 A South East Layout, Back to Polymer Channel, Fairlands

            I am running.yoga centre in Salem Tamil Nadu. My centre name is Lotus Yoga Temple. Two years ago I advatised through Just Dial for one year. They detected through ECS till now(More than one year). I called them and asked to stop using my ECS. Till Now they are obeying and detecting my money. Please order Just Dial to use my ECS detection .
            JustDial.com customer support has been notified about the posted complaint.
            "Hello Suresh,

            We are sorry to hear that you have a concern in your contract.

            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

            Regards,
            Team Justdial."
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              D
              Dr talha
              Aug 13, 2021
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              Address: Ahmad Manochikitsa kendra, Mahavir Enclave, Near Railway Station, Roorkee.

              I would like to advertise in just dial about my clinic.
              JustDial.com customer support has been notified about the posted complaint.
              "Hello Anil,

              Thank you for writing to Justdial.com

              With reference to your feedback, you can update your business information through the Free Listing Option available on www.justdial.com

              Please feel free to contact us on[protected] in case of any further issues

              Regards,
              Team Justdial.
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                R
                Ramg1094
                Aug 12, 2021
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                Hi team,

                I have just visited the just dial site and from just dial team they are calling again and again and asking like you have enquired something likewise and the person spoke with me and suddenly cut the call and her no is [protected]

                The customer handling on just dial is very worst
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Aug 13, 2021
                JustDial.com Customer Care's response
                "Hello Ram,

                We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                Regards,
                Team Justdial."
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                  A
                  Ayushismilecare
                  Aug 12, 2021
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                  Address: Hyderabad

                  Regd mobile number : [protected]
                  I consented for three months listing of my business in just dial & paid for the same but money has been debited for fourth month also without informing or confirming if I wanted to continue the services or not. This is blatant cheating. I want refund for the same.
                  JustDial.com customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 13, 2021
                  JustDial.com Customer Care's response
                  "Hello Ayushi,

                  We are sorry to hear that you have a concern in your contract.

                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                  Regards,
                  Team Justdial."
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                    E
                    Elroy Fernandez
                    Aug 12, 2021
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                    Address: Bogulkunta- Hyderabad

                    I am the IT Manager from Fernandez Hospital - Hyderabad Bogulkunta branch. The contact details for the Hospital (free listing) are wrong. We have just these numbers for all the branches Tollfree [protected] / 40222397 / 40222300 . Please remove all the other numbers. Also, a few patients are calling that they have taken appointments through just dial for some of our doctors - This is wrong. We have a dedicated call center to give appointments on scheduled dates. Most of the doctors list that is on Just dial is wrong - please remove it.
                    JustDial.com customer support has been notified about the posted complaint.
                    "Hello Elroy,

                    We are sorry to hear that you have a concern in your contract.

                    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                    Regards,
                    Team Justdial."
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                      E
                      Elroy Fernandez
                      Aug 12, 2021
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                      Address: Bogulkunta, Hyderabad

                      I am the IT Manager from Fernandez Hospital - Hyderabad Bogulkunta branch. The contact details for the Hospital (free listing) are wrong. We have just these numbers for all the branches Tollfree [protected] / 40222397 / 40222300 . Please remove all the other numbers. Also, a few patients are calling that they have taken appointments through just dial for some of our doctors - This is wrong. We have a dedicated call center to give appointments on scheduled dates. Most of the doctors list that is on Just dial is wrong - please remove it. Contact me for further details - Elroy Fernandez on [protected] or email [protected]@fernandez.foundation
                      JustDial.com customer support has been notified about the posted complaint.
                      "Hello Elroy,

                      We are sorry to hear that you have a concern in your contract.

                      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                      Regards,
                      Team Justdial."
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                        M
                        Mahendar Reddy patil
                        Aug 11, 2021
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                        Hi Sir, My Name Is Mahendar Reddy I Enquired Just Dial For Deposable Paper Suppliers In Hyderabad. With In 2 Min I Got Call From From [protected]. They Told Me That Sir We Got U R Number From Just Dial We Are From KAMAL Paper Mart. We Will Supply U R Requirement. Than They Told Me Quotation And Asked Me To Pay 30% Advance. So That I Paid Money Evidence Attached. Please Imagine Due To Just Dial Negligence So Many People Are Loosing Money. I Think Just Dial Also Involving In This Issue. I Called Justdial More Than 20 Times But No Response. Every Time They Told Me That U Will Get Call Back. But No One Called Me. How Venter Know My Number And My Requirement? Just Dial Also Misusing Our Privacy. So Please Take Action Against Just Dial And My Money Back. This Is Completely Just Dial Fault. And Please Take Action Or Block List It Because Their May Be Big Privacy Issue. They Are Legality Fruiters
                        +1 photos
                        JustDial.com customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 13, 2021
                        JustDial.com Customer Care's response
                        "Hello Mahendar,

                        We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                        Regards,
                        Team Justdial."
                        We S R Associates from Bankura, West Bengal experience same with this Kamal paper mart.

                        Due to Just dial I loosed My Money - Comment #3898547 - Image #0
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                          Amrata Gupta
                          Aug 11, 2021
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                          Address: 113/1 new bijalpur

                          We have taken your services for website. a person of your team manish & poonam committed us that he will make website live within 2 days.

                          From last 15 days we are following them now they are not piking us the cal saying they are bsy.

                          We are complaining to consumer form. if the issue is not resolved within 24 hr
                          JustDial.com customer support has been notified about the posted complaint.
                          "Hello Amrata,

                          We are sorry to hear that you have a concern in your contract.

                          Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                          Regards,
                          Team Justdial."
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                            S
                            swatee1312
                            from Delhi, Delhi
                            Aug 11, 2021
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                            Address: Just Dial

                            I was looking for opthalmologist Dr. Atul Seth, Eyemax Super speciality eye clinic at sea woods. just dial has shown me slots of 15 minutes each between 9 am to 8.15 pm. I booked my slot at for 3 pm. But when I reaches the place and contacted the doctor on telephone, he stated that he has no more deal with just dial and just dial is misleading patients by giving wrong appointment.
                            Due to this irresponsible act of just dial i wasted my time as well as money to reach the place.
                            JustDial.com customer support has been notified about the posted complaint.
                            "Hello Swatee,

                            We are sorry to hear that you have a concern in your contract.

                            We have forwarded your request to our concerned specialist department.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial."
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                              Anujgoyal15
                              Aug 10, 2021
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                              Dear sir/madam

                              I am anuj from delhi, i paid for your supreme package of Rs15300/-+ GST18%=18054/- with invoice no.-DL0821SN10275003 on date[protected]. For my firm “Shree Jee Enterprises”
                              I am facing many issue with my leads and my catalogue. M not getting relevant leads and there is no option to mark as irrelevant and the details of leads showing wrong like location and their requirements. There is no proper specification that what is the requirement of customer.
                              It has been totally one week that my catalogue is not get done. I am calling your agent Mr. Gaurav yadav to design my catalogue but he said he didn’t get time nd i called him many times regarding my leads and catalogue but there is no response from him before i paid he used to call me everyday in routine to purchase the package. I told him that i want to opt for monthly package as starting to know about how is the service of just dial. But he said the monthly package is too expensive nd there is 5000/- charge for designing the catalogue. But now there is no response. Worst service i have ever seen that their is no hearing of customer. I am not gonna use your service more.
                              So please m requesting you to cancel my invoice and initiate my refund as soon as possible. I am totally sucked with your service.

                              Thank you
                              JustDial.com customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 11, 2021
                              JustDial.com Customer Care's response
                              "Hello Anuj,

                              We are sorry to hear that you have a concern in your contract.

                              We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                              Regards,
                              Team Justdial."
                              Aug 11, 2021
                              Updated by Anujgoyal15
                              Hi
                              Your customer team service is worst. They don’t resolve problem. Whenever i call to customer care they say my call will be transferred to concern team but then they hang up tha call instead of transfer. Today i got a call from customer care around 12:00 noon. I was driving so i told her to call me after 2 hours now it has been past 5 hours but yet they didn’t call me. Please give attention to my concern and do any action ASAP.
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                                Anujgoyal15
                                Aug 9, 2021
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                                I subsribed the package on just dial for B2B. But there is no work is going on my id. And i call many times to the agent he always said that it will be done by today or tommorrow but there is no hearing. Before, i subsribed the package he used to call me like in routine but after subsribing there is no resposne from him totally waste of money to subscribe on just dial. They don’t listen to your concern and i paid to just dial but they are not working on it…. Worst service of just dial, worst staff totally fraud work. I want refund of my money which i paid to just dial.. Don’t wanna use their service. Totally waste.
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 11, 2021
                                JustDial.com Customer Care's response
                                "Hello Anuj,

                                We are sorry to hear that you have a concern in your contract.

                                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                Regards,
                                Team Justdial."
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                                  H K gera
                                  Aug 9, 2021
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                                  Address: Sector 62,noida
                                  Website: Shri aradhya girls pg

                                  We are receiving calls from customer on phone however No notification on msg, email or lead section of just dial page, we have sent multiple emails & calls to customer service however no resolution has received even after 20 days. Need your urgent help to resolve the issue as we are facing business loss from last 20 days.
                                  +1 photos
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 11, 2021
                                  JustDial.com Customer Care's response
                                  "Hello Hitesh,

                                  We are sorry to hear that you have a concern in your contract.

                                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                  Regards,
                                  Team Justdial."
                                  We are receiving calls from customer on phone however No notification on msg, email or lead section of just dial page, we have sent multiple emails & calls to customer service however no resolution has received even after 20 days. Need your urgent help to resolve the issue as we are facing business loss from last 20 days
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                                    H K gera
                                    Aug 9, 2021
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                                    Not receiving lead notification

                                    Address: Sector 62,noida

                                    Hi team, this is regarding the leads which I am receiving on call however I am not receiving any messages or email for the same.no lead is reflection on JD app leads section as well .I have renewed my plan on
                                    17th july .No lead can be seen on leads section till date 18th july .No leads can be seen on lead section till date.please do the needful to remove the glitches which is occurring due to which no leads is visible .Waiting for...
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                                    sourab6
                                    from Mumbai, Maharashtra
                                    Aug 9, 2021
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                                    Address: Lohegaon, Pune-411047

                                    This to mention that Samarth kitchen trolly Dhanori proprietor VINAYAK SALUNKHE has taken 25, 000 from me on 3rd Jul'21 for making modular kitchen (trolly and box) but the work not completed till date (after 1 month), where he has committed to complete it within 10 days.
                                    Now he doesn't pick my phone nor reply on messages for pending work. Also his shop in Dhanori is already closed since long.
                                    I had contacted him via just dial only.. hence the responsibility of just dial lies here that how just dial has allowed such a defaulter on his website who cheat people by using just dial platform. ??
                                    Please arrange to refund my remaining money as he has fixed only trolly where overhead box work has not been done.

                                    I have also made a complaint on NATIONAL CONSUMER FORUM portal against him. If I don't get response from just dial side then I will be forced to make a complaint against just dial as well as I have already registered complain twice with just dial also.

                                    Regards,
                                    Sourabh-[protected]
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 10, 2021
                                    JustDial.com Customer Care's response
                                    "Hello Sourabh,

                                    We are sorry to hear that you have a concern.

                                    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                    Regards,
                                    Team Justdial."
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