[Resolved] JustRechargeIt — Recharge amount processed but not in order | |||||
Hi, I have done a recharge of an amount- 375/- on 11.05.2016 vide mob no- [protected] by virtue of that recharge it should be BSNL to BSNL local unlimited free for 27 days. How ever the same hasn't happen instead of that I have got 324/- talk time. Where i am not getting the free talk time for BSNL. Ultimately my purpose has not been resolve. Rechg amount- 375/- Rechg on- 11.05.2016 Rechg mob no- [protected] Ref no- MP[protected] Please help. Regards Manas Kumar Mohanty Mob no- [protected] Was this information helpful? | |||||
Jun 12, 2016 Complaint marked as Resolved JustRechargeIt customer support has been notified about the posted complaint. Verified Support May 12, 2016 JustRechargeIt Customer Care's response Dear Manas,
Thank you for contacting JustRechargeIt.com
For your information we would like to share that to recharge for special benefits you have to select the option as Special Recharge but as per our record you have selected the option as Top-up because of which you received talk time.
If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.
Warm Regards
Customer Support Team
JustRechargeIt.com
| |||||
 4 Comments | |||||
Comments
JustRechargeIt — Dedicated my money
Plz refund my money on my sbi account will be dedicated to the jri on dated 09 / 8 / 15. Time 5 : 10 am ref number IIG0AMOCJA9 plz refund my money on my sbi account your most kind ness if you are looking for my complaint sinserlyJustRechargeIt Customer Care's response, Jul 8, 2016
Verified Support
Dear Athar,
Thank you for contacting JustRechargeIt.com
Can you please provide us the Order Number of your transaction so that we can give you exact status of your transaction?
In order to get your transaction number kindly sign in to your account. Click on My Account tab, next to Sign out there is a tab called Transaction history .
Please copy your transactions Order Number and send us on helpdesk@justrechargeit.com we shall update you the status of your transaction at earliest.
If you require any further assistance, please feel free to revert. We appreciate the opportunity to assist you.
With Warm Regards,
Customer Support Team
www.JustRechargeIt.com
Thank you for contacting JustRechargeIt.com
Can you please provide us the Order Number of your transaction so that we can give you exact status of your transaction?
In order to get your transaction number kindly sign in to your account. Click on My Account tab, next to Sign out there is a tab called Transaction history .
Please copy your transactions Order Number and send us on helpdesk@justrechargeit.com we shall update you the status of your transaction at earliest.
If you require any further assistance, please feel free to revert. We appreciate the opportunity to assist you.
With Warm Regards,
Customer Support Team
www.JustRechargeIt.com
JustRechargeIt — Recharge of Tata photon Plus not successful
I had recharged my Tata Photon Plus Dongal no.[protected] online on 11/06/2015 at -6:21 p.m. through SBI Credit card but the dongal has not been recharged till date.JustRechargeIt Customer Care's response, Sep 20, 2016
Verified Support
Dear Shambhu,
Thank you for contacting JustRechargeIt.com
We are Sorry but we could not find your account details in our system based on the information provided by you. Please send us registered e-mail id & mobile number or Order Number of the transaction so that we can help you further.
If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.
With Warm Regards,
Customer Support Team
www.JustRechargeIt.com
Thank you for contacting JustRechargeIt.com
We are Sorry but we could not find your account details in our system based on the information provided by you. Please send us registered e-mail id & mobile number or Order Number of the transaction so that we can help you further.
If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.
With Warm Regards,
Customer Support Team
www.JustRechargeIt.com
MOBILE NO. 9447269499 NOT RECHARGED
I HAVE RECHARGED MY MOBILE NO. [protected] ON[protected] FOR RS.200/- MESSAGE PASSED TO MY MOBILE AS SUCCESSFUL MY BANK ACCOUNT WAS DEBITED BUT NO RECHARGE CAME TO MY MOBILE..JustRechargeIt Customer Care's response, Jul 8, 2016
Verified Support
Dear Bijuchemmannur,
Thank you for contacting JustRechargeIt.com.
We wish to inform you that the refund has been successfully processed for the Order Number: MN00020642444 . We request you kindly get in touch with the bank using Refund Reference Number IX54365314.
If amount is still not refunded then we request you to provide us a screen shot of your bank statement outlining the charges in favor of "CCAvenue" or "Avenues India Pvt Ltd" so that we can escalate the same to our payment processing company CCAvenue.
If you have any query or suggestions please mark us mail on helpdesk@justrechargeit.com we are always happy to help you.
With Warm Regards,
Customer Support Team
www.JustRechargeIt.com
Thank you for contacting JustRechargeIt.com.
We wish to inform you that the refund has been successfully processed for the Order Number: MN00020642444 . We request you kindly get in touch with the bank using Refund Reference Number IX54365314.
If amount is still not refunded then we request you to provide us a screen shot of your bank statement outlining the charges in favor of "CCAvenue" or "Avenues India Pvt Ltd" so that we can escalate the same to our payment processing company CCAvenue.
If you have any query or suggestions please mark us mail on helpdesk@justrechargeit.com we are always happy to help you.
With Warm Regards,
Customer Support Team
www.JustRechargeIt.com
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
169
Pending
0
Resolved
110
Ground Level, Varun Amin Villa, Dattatraya Road, Santa Cruz (W), Mumbai, Maharashtra, India - 400054
View all JustRechargeIt contact information
JustRechargeIt — Did not recieve the recharge amount of order no. MO00036699237
It is showing the recharge is sucessful but till now i did not recieve the recharge amount of 200 on my airtel kolkata no. [protected] by the order no. MO[protected] on 03/10/2015This is with regards to you mail below.
As checked the below given Order Number was failed transaction and your bank account has not been charged for the same. In case your bank account has been charged for Rs.250/-, then kindly provide us a screen shot of your bank statement outlining the charges in favor of "CCAvenue" or "Avenues India Ltd" so that we can escalate the same to our payment processing company CCAvenue
If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.
With Warm Regards,
Customer Support Team
www.JustRechargeIt.com