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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Updated: Mar 24, 2026
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Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 38

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R
Rajunaikoji
from Haliyal, Karnataka
Apr 18, 2022
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Address: HALIYAL, UTTARA KANNADA DIST. 581329

Sir/Madam
I always been admirer of KSRTC bus service and I know that our KSRTC is the winner of many accolades at national level.
But due erring of some of the bus operators it good deeds are fading away.

Sir I am regular commuter from HALIYAL(PIN 581329) TO YELLAPUR(581359) and fully depend on BELGAUM-SIRSI bus whose departure time from HALIYAL is 0815 hrs(MORNING)

But departure timing of this bus is depends on wish and will of the operators of the bus.
Sometimes it departs early (on two occasions 0814 and 0812 today) and some times too late.

Late departure to some extent ok but it is too wrong and problematic departing early as next bus for this route is at 1015hrs which creates problem for people like me to maintain proper duty time.
Please solve this problem or next time I will be writing directly to concerned minister.
Thank you.
I too have traveled by KSRTC buses but the bus I traveled last proved to be a big black mark on KSRTC service.
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    S
    Supriya.b5
    from Hyderabad, Telangana
    Apr 18, 2022
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    The bus was 45minutes late. When they stopped the bus for breakfast, they didn't even give 20 minutes time to freshen up and have breakfast instead started the bus and threatened us. When asked about this, both the driver and conductor were very rude and had a fight.
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      K
      Kinnu17
      Apr 18, 2022
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      Address: SIRSI

      KA01F4898 This Airavat bus travels from Sirsi to Mangalore without taking online bookings it leaves Sirsi at 5am and in morning[protected]we came at 4.45 and waiting for bus door to open to go n get a seat.. But the conductor and driver alrdy booked 6-8 front seats by keeping their own belongings... For the passengers who were not in bus stand also... He is taking bookings over phone calls for his needy persons.. When we fellow passengers asked this he is talking without sense it clearly shows he took money from those and talking in their favour.. Warn him not to do same again..
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        N
        Narayan07934972
        Apr 18, 2022
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        Vehicle no KA 42 F 1040 from Bhatkal to Bangalore, on 17 th April 2022 . This operator not given a dinner break to the long journey, After requesting he had given a rest stop at 2.30AM ..

        What is this? This is very bad
        Might be special bus bus but this is shame to KSRTC
        The Airavat I traveled in last week was a contrast.
        The bus stopped at all restaurants and I felt it that a snail moved faster.
        I had requested the conductor to announce EC when it came.
        The bus reached Silk Board and when I asked the conductor why he did not announce EC he was the least bothered.
        He was not even aware of my luggage.
        I had to request him timely before the bus got away.

        The bus was supposed to reach at 10 pm reached at 12 Pm.
        The conductor did not announce stops and I was put to inconvenience when it crossed EC without my knowledge.
        Truly an unholy time for a lone lady to reach her destination.
        It was sheer luck I called my son from Silk Board or else I would have been the only passenger in the bus.
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          R
          Apr 18, 2022
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          Bus was scheduled from madurai to Mysore via Palani.

          Bus conductor called me and told as only 2 seats are to be picked up from Palani, you have to come to Oddanchatram main road.

          This is completely un expectable from the crew. We were a family of 3 Myself wife and my 5 year old kid. I had to go to job on 18th apr, there was heavy rain on that night had to struggle and beg the auto and bus drivers to drop me at Oddanchatram Bus Stand.

          I have tickets of Palani to Oddanchatram Bus Stand. The details of the trip are as below.

          "KSRTC Bus PNR: J87175600, DOJ: 17-Apr-2022 23:26, 2056MRIMYS, Bus No : F 1049, Crew Mobile No: [protected]."

          [protected] I got a call from this number.

          I will be filing a harrasment case against KSRTC if no disciplinary action taken against crew.

          They have changed the route the bus should have followed and may be even worse if there had been any accidents on the route.
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            B
            Buddesab Karadakal
            Apr 18, 2022
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            Address: Tq Lingasugur dist : Raichur Karnataka

            ಯಿಂದ
            ಬುಡ್ನೇಸಾಬ ಸಾ: ಲಿಂಗಸಗೂರು ಜಿ: ರಾಯಚೂರು [protected]

            ಚಾಲಕ ಮತ್ತು ನಿರ್ವಾಹಕರು ಸಮಯ ಪ್ರಜ್ಞೆ ಇಲ್ಲವಾದರಿಂದ
            ಪ್ರಯಾಣಿಕರಿಗೆ ತುಂಬಾನೆ ತೊಂದರೆಯಾಗುತ್�...
            Online bus ticket reservation ಮಾಡಿದಾಗ ಪ್ರಯಾಣಿಕರು ದಿನಾಂಕ : 17/04/202 21:30 ಗಂಟೆಗೆ ಬಸ್ ಬರುವುದೆಂದು ಬುಕಿಂಗ್ ನಲ್ಲಿ ಇದೆ
            ಆದರೆ ಬಸ್ ಮಾತ್ರ ದಿನಾಂಕ : 18/04/2022 12:30am ಗೆ ಬಸ್ ಬಂದಿದೆ.

            ನಾನು ಯಾಕೆ ತಡವಾಗಿ ಬಸ್ ಬಂದಿದೆ ಎಂದು ನಿರ್ವಾಹಕರನ್ನು ಕೇಳಿದರೆ
            ಅವಾಶ್ಚ ಶಬ್ದದಿಂದ ಮಾತಾಡಿದ್ದಾರೆ..

            ಕಲ್ಯಾಣ ಕರ್ನಾಟಕ ಸಾರಿಗೆ ಸಂಸ್ಥೆ ಕಲಬುರಗಿ

            Bus no F : 0659
            Conducter Cell No : [protected]

            KSRTC ಯವರು ಕಳಿಸಿದ ಸಂದೇಶ

            KSRTC Bus PNR: H87184949, DOJ: 17-Apr-2022 21:30, 1430BDRDVG, Bus No : F 0659, Crew Mobile No: [protected]. Happy Journey. From KSRTC
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              N
              Navitha N T
              from Bengaluru, Karnataka
              Apr 17, 2022
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              Address: Bangalore, Karnataka

              Driver have damaged to car by driving rashly while driving towards Bangalore route on NH in the middle road between Srirangapatna and Mandya after which he didn’t even stopped vehicle to apologise vehicle number KA 40 F-1096 serious action to be taken against driver for being so careless instead of being responsible of so many lives. And also damage expenses has to be borne by the staff. When we went to enquire with driver in Maddur bus stop he started arguing as vehicle was not touched but when passenger agreed that vehicle was touched he escaped from the spot... take serious action on this staff.
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                V
                Vijjarchakam
                Apr 16, 2022
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                Myself X, I am from tirupathi ..on date[protected], 11.40 Pm ...i was decided to go to mulbagal through KSRTC RED SARIAGE BUS ON tirupati bustand, ...but the bus having KA40F1373 ...BUS DRIVER OR CONDUCTOR ..WAS NOT ALLOW ME ON THE BUS ...THEY TELL ONLY BANGLORE PASSENGERS ARE ONLY ALLOW TO MY BUS ...HERE MY QUESTION ...RED SARIAGE BUS IS ONLY FOR PASSENGERS WHO WANT TO GO THEIR PLACES AS PER RULES ...BUT HERE THE BUS DRIVER OR CONDUCTOR ALL NOT FOLLOW THE RULES...SO PLZ ...TAKE NECCESSARY ACTION ON THEM ...THANK YOU
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                  R
                  Ragubojan
                  from Coimbatore, Tamil Nadu
                  Apr 16, 2022
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                  I booked 17:15 bus to coimbatore from mysuru. Bus never arrived. I am unable to cancel and get my refund
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                    A
                    Ashik Jose
                    Apr 16, 2022
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                    I tried to book a seat in airavat from mananthawady to ernakulam on 23:30 on[protected], while payment I have paid the 830 rupees but there showed some error and the money was deducted from account but seat was not booked.
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                      D
                      Deepka bilana
                      from Hubli, Karnataka
                      Apr 14, 2022
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                      Address: Hubli Gokul road new bus stand 580030

                      There is an issue with a tender rent & EMD amount as they have informed in the banner stall no 6 rent and EMD is not matching as well EMD should be 3times of rent but it wrong in a banner.so i request to check the tender information which is provided in a banner, hubli Gokul road new bus stand 580030

                      Thank you
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                        A
                        Anupk00001
                        from Karwar, Karnataka
                        Apr 14, 2022
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                        Address: Karnataka karwar

                        Bus inside broken..but bus is always daily running KA.31F.1270 its bus number
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                          R
                          Ranjumurthy
                          Apr 14, 2022
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                          Address: Hassan bus stand

                          I was waiting for hornadu bus in Hassan bus stand but the bus was late by 1hour when I ask staff in enquiry, the person response was very rude by that response I thought he was cleaning staff but he was entrying sheets for condactor and roming around.
                          PNR No J87104850
                          Mob [protected]
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                            A
                            Adityapattar
                            from Athani, Karnataka
                            Apr 14, 2022
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                            Address: Bijapur bus

                            Condector abused wrong words for change...and also not get given change..back
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                              A
                              Anuprabha Venugopal
                              Apr 14, 2022
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                              Transaction Reference No.: OB48343795
                              Total Ticket amount.: 719

                              Password 7260
                              The KSRTC bus was supposed to start at 3.5 from Koyambedu depot.
                              It started aat 3.30. Conductor proved very inefficient.
                              Bus did not pick up speed at all and stopped at every restaurant.
                              Conductors generally announe stops.
                              This conductor did not leave his seat or announce stops inspite of my telling him I want to get down at Electronis city that too a few times.
                              Never announed and whan asked when I reached Silk Board, said Electronic City alreadt crossed.
                              After getting down, ne never asked about luggage. When I remended him only be brought out the luggage. The time the bus reached Silk Board was 12AM.
                              Kindly refraim from appointing such incapable staff.
                              Thank you
                              Anuprabha
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                                D
                                Dhara11
                                Apr 14, 2022
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                                I had cancelled tickets from Bangalore to Honnavara with
                                PNR Number : T87008106
                                Trip Code : 2100BNGGKN for journey on 8th April.

                                It is been 7 days now but I still haven't received the refund. Kindly look into it as soon as possible.
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                                  D
                                  Dr.Supreetha. KS
                                  Apr 14, 2022
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                                  Address: Mysore

                                  I am a regular traveller from Mysore to hunsoor...I used to get carry change every time ... Rarely I used to give 100rs to conductor bcoz of no change of rs 50...but I had a bad experience twice with the conductor of vehicle number KA -09F-5100..she used to give change of mine and other unknown person together ...and v need to split it...in hunsoor bus stand only two shops are there. .so it's hard to get change... And her behaviour is unprofessional..rude . irresponsible.. (not only with me). please let her know the way to handle passenger politely...
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                                    C
                                    Charan kn
                                    from Tumkur, Karnataka
                                    Apr 13, 2022
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                                    Address: Tumkur

                                    He behave so roughly with passanger also He drop me at tha centre of the road when it's raining and when I told him that next is my stop I will exit when my stop coming now he started scolding me very badly. Iam attached my ticket
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                                      K
                                      Kalyan .v
                                      Apr 13, 2022
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                                      Only the name is ac bus in Dharwad _ Hubli .They strictly charge the ticket price of bus ticket, wont leaving a single penny I salute for this as a fellow citizen of INDIA
                                      But they will not at-all on the ac in the bus . As a human being do you know how suffocating in that bus without ac there is no window at-least for free room of air .
                                      I DINT GET ANY BENEFIT OF THE BUS TICKET PRICE THAT INCLUDES ALL CHARGES INCLUDING AC . Now I requested the honourable GOV . To take action against this scam .
                                      I feel sorry for this word, but this is intension to tell .
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                                        M
                                        Murali Krishnae
                                        Apr 12, 2022
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                                        Address: Mulgund naka GADAG

                                        Hello am m n MURALIKRISHNA i travel every day with daily pass from Hubli to gadag and gadag to Hubli.but today buses are not available after 10PM kindly look into this for higher authorities
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