Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

The bus number ka-28 f-2399 they hold the bus unnecessary in irkal bus stand out of it's place for 15min there is no other bus is standing in its place I'm very disappointed I was in the bus after waiting long time they came and take the bus to it place then the take another 10 to 15 minutes to take the passengers

Date[protected]
Time 10:30

The driver and conductor had turned on AC inspire of asking them. The travel was worst and caused suffocation to all passengers. When asked their response was very bad and they said it might be locked at my seat but when I said it's not just at my seat but entire bus all people are facing issues then turned on AC to high speed for few minutes in shivmoga n again turned it very low or just air blowing.

My question to KSRTC why should we pay more and travel in Airavatha club class when there is no proper service.

Dear Sir/Mam

I am regular passanger for kundapura to Banglore Rajahamsa bus via kollur but nowadays I am observing that kundapura depo giving us old Rajahamsa bus it's KA19F3305 its maybe 2014 model bus. Now it's to old and seat are very hard to sit and ond day I faced dear problem with push back so counductor helped me to give another seat and also very much notice like body line and joints sound it's very much irritate to travel so I requested to you inform to change bus first and one more thing they stopped 2 service one is Airavatha from.kundapura to Banglore via Kollur another one one is kundapura to Banglore via Byndur could you please review and inform me why that both lines stopped these 3 service most helpful for over locality ie kollur, Nitturu, Nagara and Hosanagar. I waiting for your response. Thanks

Ragards
Sachin S

Trip Code: 2028HYDBNG
Date of Journey: 02-May-2022
From: Hyderabad to Bangalore

The Airavat club class bus maintenance is too worst and it was a pathetic journey for us. The bus was not cleaned, blankets was not washed, A deadly smell in the bus, irritating noise while the bus was running.

I request the concern team to look over this Grevaince, to maintain hygiene at least for the long journeys.

Dear sir, this is regarding to the complaint that one of the ksrtc bus conductor of KA07F1800 (bangalore to tirupati) he has used a very bad offensive word for asking to give stop near KOLAR APMC YARD on 2nd may of 2022 at 2.00pm as im a regular commuter in ksrtc i feel very bad about this behaviour. Please do take a sincere action towards him.

SMS regarding bus details during reservation night buses should reach at least 30 mnts earlier.
I have travelled 3 times between Bangalore and Mangalore in April 2022. But SMS regarding bus number received long time after boarding the bus.
Pls rectify and send SMS before bus timings

On may 2 2022 I have booked 2 parcel in channarayapatna parcel booking office
From channarayapatna to chikodi...i have paid the total amount

But now the related authority is saying, due to festival the parcel office will not be open on 3 may 2022...
The parcel carrying vehicle reach chikodi by 7 morning ...it'll be very difficult for my relative to arrive at such early time ...( it'll take 3 hours to reach to chikodi from his native place) .

If they open parcel office in chikodi, my parcel will be safe there ..by means my relative can come and collect it.

Please do something about it

Duty no 27
Hubli to mattigatti first it's timing was 4.15, but now they have changed the duty timing, one day it comes at 4.30pm, day one or other times it's coming, after asking the controller he replies the duty timing has been changed saying that it has been post for other duty to Kundagol. We are facing many problems like this. Please take serious action regarding this.

All the ksrtc buses are robbering thhese days, we took bus from yenapiya college madani nagara to kankanady but bur tickets generate from natekal to mangalore, why this much of loot are started we don't kniw we won't blame conductors beecause the give us tickets for that only in that they dont get one rupee profit but pls ksrtc please taake care of this

This is regarding the bus airavat club class which was about to reach by 1.50 pm at gonikoppa but it reached by around 4 pm. The issues was related to some accident in the way or because of rain or wind. But my concern is we all passengers were waiting from 1.30pm atleast KSRTC helpline should have taken the initiative to inform us that there is an issue and you hav to wait or some other bus could hav been arranged. There is not even a single message for us. Please try to solve the problems and make an automated mail or msg in such situations. Hope it is understood and further care is taken.

As me and my family member traveling from kukkesubramanya to Nelamangala as my destination place solur I asked to give request stop he ask me to give 150 rupees at 10:23 pm please give me the reason why he ask 150 to give this is how public sector service available at our state

Today at 1.08pm we were booking ticket from shivamogga to Bengaluru. But while doing payment through amount got deducted, but not mapped to booking. So did again booking by paying through netbanking. So please return that money.

Dear sir/madam,
There are so many street dogs in this locality. The number of dogs in our street have been increasing rapidly and these posses many problems for local people, they always barking on people... They keep on chasing the people. Children are not able to move freely in the society. They are chasing Bikes and cars due to which bike riders are falling and getting hurt several times!

These dogs barking in night which create problem to us. These dogs also creats unhygenic condition on street. You are kindly requested to send the dog catching squad local authorities the "dog catchers" are requested to take prompt and strict action against the problem faced.

Thanking you

Your faithfully

Citizen of,
Patwardhan Layout, Adarsh Nagar, M.Vadgaon, Beside Rajwada compound, Belgaum, Karnataka - 590005

Please provide more buses from B. c road to mangalore(lalbagh) between 6.30am to 8.30am and Mangalore buses not coming at proper time. kindly solve this problem

Please provide more buses from B. c road to mangalore(lalbagh) between 6.30am to 8.30am and Mangalore buses not coming at proper time. kindly solve this problem

To whomsoever it may concern,
Conductor from bus (KA21 F 0129) going from Mangalore to Bangalore has asked us to move to another because he didnt wanted us to occupy since we are travel to Uppinangady. Bus was empty and lied to us saying bus will leave late. His intenetions were to occupy as many Bangalore travellers as can. Please look into this matter.

I have booked 2 seats in KSRTC Airavata Club Class with the details below - KSRTC Bus PNR: J87389427, DOJ: 30-Apr-2022 23:59, 1302MUMMYS, Bus No : kqa57f3942 Seat number -27, 28. I arrived at the boarding point well in advance and enquired about platform number but no staff here in Hubballi new bus stand ( My pickup point) is aware about this bus. They never seen this bus here in this bus stand. I called crew member no one responded for around 30 mins. After calling continuously crew member picked up the call and said bus will reach our pick up point with the delay of atleast 1 and half hour. (90 min) . Highly disappointed with the response when asked, journey is scheduled at 23:59 pm and crew member is saying bus will reach my pick up point at 1.30 am. What kind of service is this? That too ladies passengers. Can someone please look at this and do the needful for the inconvenience we are facing.Tried reaching customer care but no response.

Today I am traveling on the KSRTC Bus PNR: J87390162, DOJ: 30-Apr-2022 22:20, 2201BNGSRI, Bus No : F886, Crew Mobile No: [protected]. Happy Journey. From MKSRTC u see the above details bus timing is 10:20pm bus reached to the boarding point is 11:00pm I will agree due to rain bus is leat. After he reached the boarding point he called me and I get on the bus he said me without call u cant catch the bus. Like start to shouting me. Due to rain he can be 40min leat if I wait for his call he is saying it's not his duty in the haevi Rain how can I stand in the beside of the road. He had a normal comman sence. He don't know how to talk to the passenger. PLZZ need to take a action. bcs of that now a days nobody prefer a KSRTC bus it's also hormfull to other good drivers also.

I had booked BLR-Kumta Airavatha Club Class 2 tickets and the journey pick up timing was 10.35pm. The bus came at 11.30pm as it was raining we can understand that there will be traffic jam. However, It's sad that KSRTC does not communicate via SMS to the ticket holders on the bus number, contact phone number, approx arrival time of bus if delayed, live tracking, nor they call. This is very well done in private travels and hence people turn up to them. Didn't expect such treatment that too for club class travellers. I completely agree that KSRTC has best in class service but this gap needs to be improved so that it attracts more travellers to travel in KSRTC buses. Hope the suggestion will be considered.

I have booked a KSRTC bus ticket from Bangalore to Mantralaya and return journey at 10PM on 28th April, When i tried booking, first time money of Rs 3, 932/- got deducted but no ticket was allocated for transaction reference number [protected]. Again i booked and ticket was allocated for transaction reference number [protected]. But the money got deducted for [protected] is not refunded. Please provide a refund for this at the earliest.