We have booked bus(PNR J[protected] from Bangalore to pannruti via Thirukkoilur(Bus code - 2200BNGCDM, Bus No - F-1211). In trip route Thirukkoilur is given but when boarding the bus, conductors/drivers are saying trip route is changed, they can't go in the given route and asking us to get down at different place. They are mentioning wrong information about the bus route. We are paying the entire amount and taking the journey, though we are getting down in mid way itself. Everytime facing this same issue. If bus will not go in the mentioned trip route, then why it was not updated in portal? Last time when we taken the same bus initially driver/conductors denied that it is wrong route but afterwards they dropped at Thirukkoilur. Everytime when we travel, we are undergoing lot of stress, which is totally unwanted. Either update the portal with proper details or please guide your driver's/conductors to follow the trip route properly.
Thanking you