Kaya Skin Clinic Complaints & Reviews

I have been the customer of kaya clinic for the last three to four years or more.
This is mail is regarding the customer service being received. From this branch and refund of my pending payment.
I have complained on the poor quality of customer service and waiting after coming there twice earlier also and the concerned desk managers have apologised and assured better service.
But today again i had very bad experience...

I had undergone complete 6 sessions which they had told me. But now the hair growth is normal. If i ask them about the same they are saying i need to take maintenance sessions which will cost 1100 each time. I want complete refund of my money. Help me with this. Everytime i undergo laser i am taking care of what ever cream they have given to me. Now my underarms smells very badly....

On 20.08.2016, i went for kaya for consulation for my full body laser treatment. And doctor suggested me to go for laser treatment. I paid the 17840/- for whole package. I asked many times that it give any side effects. They always assured me that there will not be any side effects and after 1 hour u will back to normal. I have very bad feedback related to the kaya clinic actually, saturday date 20.08.2016 i went for full arms and upper lips...

Dear sir /mam,
I have opt for the kaya services a package worth rs 25, 000 rs. I have availed single session out of many sessions.

They have asked me to pay atleast 20, 000 and i paid them. I used their services of approx. 5000 rs. Now i am not able to complete their sessions for i am out of city due to office work. On insisting for refunding me the amount for which i have not taken sessions they are refusing to pay...

I have taken laser hair removal service from kaya peddar road in december 2014 and as an additional service i was advised to take q-switch laser (Cost was rs. 30, 000 for 6 sittings 2 years back when i purchased the service). Right after the first session q-switch laser did not suit me at all and resulted in severe skin burns and i kept complaining to kaya peddar road staff and my doctors. They still insisted that i continued the service...

Hi All,

I got a facial done from Kaya Skin Clinic. Immediately after a day I got severe infection not only on my facial skin but inside the eyes as well.I had to change 3 doctors as it was not getting any lesser by the medication because of the severe infections.All the doctors were of same opinion that some product which is either expired or of bad quality has been applied to your face .

I visited Kaya Clinic...

Dear team,
I did insta clear laser treatment at kaya skin clinic mulund. After first session i got boils on my face. I told the dermat she said its due to weather change. After 2nd session i got many boils on my face.

My face has got spoiled due to this treatment and products.

Will not recomment any one for kaya. Worst treatment and services ever.
My face has got sopiled and have boils and acne...

Dear SIr,
My name is Dr. Maneck Nicholson registered under Mobile no - [protected].
I have registered with your Kaya branch in Visakhapatnam for laser hair removal of the face and neck (6 sessions each). I had informed them I would be shifting back to Mumbai in June 2017 and that would required me further sessions transferred thereafter. They assured me they would. It was with this assurance in hand that I had paid the money...

I have not taken the services in shanthi colony Chennai kaya skin care, however I paid 8000 rupees and then because of my family tragedies I could not able to continue the service. I was requesting for refund 6000 rupees and persons from kaya clinic (Customer service) accepted for refunding but no response from then. I follow with them often through mail but no response. How long I could wait . Lost patience and I thought you guys will understand...

I had taken their services few months back while taking up the services I was told that I can use their services anytime but I couldn't use their entire services as I moved out of station and then they converted into points which has validity of just 6 months which was never communicated when converting into points. Now when I went to take their services they are telling it's expired and I have around 4K in my account which I am not able...

Not getting refund even after multiple mails and calls
These people told me to visit some doctor who sits in green park clinic, when i called up there to get the appointment those people had no clue about it and said they will talk to customer care and come back.
No response received from kaya customer care or the clinic
I had paid 45000 rs for three sittings of prp but could take only one.. I then got infection on my...

On 16.12.2016, I went for kaya for consulation for my face pigmentation, face dullness and beard shaping. And doctor suggested me to go for laser for face pigmentation and for beard shaping sittings. I paid the 56000/- for whole package. I asked many times that it give any side effects.. they always assured me that there will not be any side effects and after peeling max in 1 hour u will back to normal. I have very bad feedback related to...

This is regarding to kaya kalagoda branch. I had paid in June 2015 for full body laser and tht time I was told tht the rewards point can b used any tme and there is no expiry. And suddenly whn I went to avail my treatment dis month I was told ur points are expired. I was not evn informed before deleting those points. The center seems to be so not bothered to treat dh clients. They don't return calls to you. Half the time whn u call thm thy...

I went to kaya hsr and paid rs8800 instead of 7800 and the girl who received my money didnt tell me that i have paid extra instead she told just go ahead i will proccess but when i asked her she said from accounts they told that the amount is less. How can such a big company hire doshonest employee!
Also i received a defective product from kaya. 1st time i went though such type o[censored]nreliable place with big name...

Never go to kaya skin clinic again in my life.. Worst experience ever.
I had started my skin pigmentation treatment in kaya skin clinic november 2016 before my marriage paid 30, 000 rupees. Just full waste of money and nothing happened. They should exclude this skin brightening and pigmentation reduction treatment because you are just taking money and in return nothing happened....

On 10 th june, i went for kaya for consulation for dark circles, face dullness and hair fall. And doctor suggested me to go for peeling for eyes, qwe switch laser and some hair sitting. I paid the 60000/- for whole package. I asked many time that will it give any side effect.. They assured me that there will not be any side effect and max in 1 hour, u will back to normal work. I asked many times about redness or rashes but they simply denied....

This was an incident at kaya skin clinic, shivalik road malviya nagar on 25th may 2017.

I am feeling very hurtful and irate while submitting this complaint, what a pathetic and rude behavior manager ms dhaiya is at this outlet, she is very un-professional and rude. It all started when i had gone to buy some products at kaya clinic with my husband.

At the start the junior staff was handling it good we had bought...

Unilaterally cancelled appointment in a very rude disrespectful manner when I reached at the Sohna road clinic for a facial appointment.

She was rude, angry, disrespectful and later, after 10 minutes of refusing me, while I wrote this, she comes back and says that it can be done!

Please cancel all my products and services taken and kindly return the money.

Thank you....

I am taking laser+peeling+meezo treatment in indira nagar branch. I paid 60000 rs for 6 session. Till now i completed 4 session but all the improvement happening on face is temporary. If i go to places other than bangalore even though after applying suncream n other lotion that dr has suggested my forehead n below eye area become darker again. While coming first time here dr gave me guarantee that i will find improvement on face. But still...

Dear team,
Again. I have called customer care.. You people did not refund complete amt its 13200.. And my complete amt is 16000. Then wat do you say abt the differnce amt... I dint take ant siiting.., just taken a product, mrp is 1100.. And 10% of on. Mrp.. So pls get refunded complete amt.. And provide this product as a complimentry... I[censored] dont provide for the same.. Thn refund 15000... I hava called cm. Care many tyms, they said...