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Kaya Skin Clinic Complaints & Reviews

4.1
Last updated Mar 30, 2024
Complaints 621
Resolved
490
Unresolved
131
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23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East)
Mumbai
Mumbai City District
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400093

Kaya Skin Clinic reviews & complaints page 16

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S
sayali.as15
from Mumbai, Maharashtra
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pain free laser treatment

Address:Thane, Maharashtra, 400601

I have been taking laser treatment sessions from kaya clinic at thane since may 2016 till the present day, i have seen absolutely no difference in the hair growth or any other aspect. I am extremely disappointed with the answers of the team at thane clinic and at their audacity to talk to me about purchasing further sessions when they themselves can see there is no result for the past whole year.
I have wasted a lot of money, time...
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shivani chib
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

laser and facial sessions wrongly consumed. laser treatment on face resulted in increased facial hair growth

This is to inform you that the whole kaya experience is a sham, designed to pull wool over the customer’s eyes. I have been a kaya customer for the last 7 years, using kaya services. This year my regular kaya clinic at green park, new delhi had a complete change of staff due to a fraud supposedly done by the beauty therapists. When i went for my regular facial appointment i was informed that due to a scam in kaya a couple of my gold facials...
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Parul Ahuja Bhutani
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not giving complete information regarding the validity of the service. hence want refund

Greetings,
I am parul ahuja and i have been a customer since 2014. I started taking services from kaya in nfc delhi later i switched to kaya gk2 branch due to nfc branch getting closed.
Neway i am taking services for laser hair removal for bikini and underarms, im now taking maintaince sessions.
Now my issue is that i went to kaya gk 2 on sunday 17th december 2017, had my appointment scheduled for 12 45 pm after 45 mins...
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Sruthi dileep
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

scars all over face.

Kaya: marine drive, cochin

Did sessions o[censored]nder eye and q switch and face peeling. The last session have given a disastrous result of me getting scars all over the face. This happened just before my engagement day and the day was ruined due to looks. Can share the photos if required. I am really dissatisfied with the treatment and i feel that no proper before or after care has been taken adding that i have always mentioned...
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Complainant29014
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaints against kaya punjabi bagh

Kaya skin clinic punjabi bagh are not giving appointments to the clients. Also when we each there, they say their computer is not showing any appointment after giving the appointment over the phone. Also they use our kaya points. I got a call from bhumika (Works in kaya) she asked for my otp that was sent on my phone and utilised my 24000 points to her use. And i got a msg thanks for paying 60 rs but i did not make any payment at all that...
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Sanjana Menon S
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disappointing service

Address:Ernakulam, Kerala, 682006
Website:www.kaya.in

I submitted my complaint on 26th november and no action has been taken yet. I have been constantly calling at the kaya centre at marine drive, ernakulam and all they say is will let you know about the refund after contacting with the head office. And a week back when i called them they said they are ready to redeem my balance through their kaya products. After taking their treatments my skin and acne issues got worser and now they are telling...
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Nidhi Nithyanandan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

acne and scars removal treatment

Address:560037
Website:www.kaya.clinic.com

I have been taking kaya clinic service from last 8 months. First i took 1 prp and 2 dremaroller session. As i have acne prone and scars skin. The first seesion was a quite good. But i havent got much result. So i was totally confused what to do nest it costs around 40000 for 4 acne purifying session and 1 prp and 2 dermaroller. But after my last dermaroller sesssion. The doctor convinced me to take one more prp and 2 dermaroller package....
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G
gmanis
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

skin burn in laser treatment

Address:560008

Hi kaya team

I am extremely baffled to note that there are so many complaints against kaya. I wish i had checked on all this before i enrolled for the laser sessions there.

Let me elaborate on my experience-
I went to get service for arms laser and the reception kept goading me to take on an additional laser package. They constantly asked me to couple with another body part to avail the 50% discount. Inspite...
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A
abill
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

awful service, worst experience

Address:110092
Website:www.kaya.in

I visited your center at pitampura after doing a lot of research from your website about the services you offer but the services i got were totally inappreciable and unacceptable. Though, i was very skeptical right after my first conversation with the client coordinator (Ms. Ruby) but on her insistence and confidence, i went ahead with the faith that i would be offered great money value service but my whole experience turned out to be a great...
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K
Kimi13
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my 4 sessions r left n they have deleted my data

Address:New Delhi, Delhi, 110063

Hi tried contacting ur team on phone but i dint receive ur call in 24 hours.. I'm associated with kaya from a long time..in khan market dr hema used to take care.. After my marriage i had to shift to punjabi bagh.. 2 sessions were left in khan market then when i shifted to punjabi bagh took a package for maintainace 4 sessions.. For which i'm attaching u the bill.. I paid by card..in january again as my package was getting expired i took...
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V
V Fernandes
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of lifetime packages

Address:122009
Website:www.kaya.in

Greetings,

My wife had bought a life time package in 2005 for which she paid 1 time amount. And today we have been told that this plan was cancelled. They informed that this was conveyed in mass media & social media too.

However their own website doesn't talk about it they didnt even bother to send an email about it.

This is illegal & criminal behavior and without even having a courtesy to inform...
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bhawna03
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst services of kaya clinic, noida

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.kaya.in

I am an existing client of kaya, noida clinic. But, i am very upset with the services provided by their employees. They are least bothered about customer satisfaction and are unable to manage the appointments. Even after taking a appointment for the regular session, they will let you wait for 1-2 hours only because the rooms are not available as they allot it to new customer, so that he/she can be cheated like others. Once the package is...
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Sushmita Dargan
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

been 3 months, no issues addressed yet.

Address:Faridabad, Haryana, 121001

Well i submitted my complaint here in october, n no action has been taken yet. I hav been constantly calling kaya customer support, writing reviews about my worst experience. Submitted my complaint here in consumer forum too but seems like they are all the same. Nobody really gives a #. Be it the company (Kaya), there cuscomer support or this consumer complaint department here. No body cares

Below are the pictures of my complaint...
+2 photos
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PriyankaJain7
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

highly disappointed with the service

Address:Ahmedabad, Gujarat

I went to kaya cg road, consulted doctor for my skin problems and i mentioned that i was concerned about the pigmentation and other spots. She sugessted me peels. The manager then came to discuss about package and she talked so nicely that i was convinced to take another package which the manager suggested. I paid for both the packages peels and prp+dermaroller. The sessions started and i told them i was not satisfied with the sessions but...
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Riya Brahmanandan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of services

Address:Bangalore, Karnataka
Website:kayaclinic

Hi,
I registered for chemical peeling session on 15-sep-2017 and paid 8500 rupees in advance.

After taking 2 sessions, i got a very bad allergic reaction and my face was full of pimples and scars. I notified the team that i would not like to take any more sessions and hence please cancel my services and refund the amount.

I reached out to kaya customer care and told that they can deduct the charges of...
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Harshitha Florence
from Chirala, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my skin turned out worse

Address:East Godavari, Andhra Pradesh, 533003

I went to kaya clinic in vizag for getting even skin tone nd for clear skin
.. They recommended me to go for chemical peels nd they assured me.. So i got lured by their fake promises nd fell for their bait... After completing two sessions i realised my skin s getting worse wid there products nd i lodged complaint... They plainly said there no policy such as refund nd they asked me to pay for one more package so that they can set it again...br...
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rita-sharma
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kaya clinic people are fraud and they are out rightly cheating people even after paying advance money

Address:110001
Website:www.kaya.in

I have paid 17400 rs for 4 session of fractional laser underarm treatment on 28 march 2015.
After completion of services kaya skin clinic doctor advised me to continue the services for better result then on 30 october 2015 i extended the fractional laser services for 4 more session and paid rs 14875. After providing 2 session of the services kaya punjabi bag clinic refused to provide the remaining 2 session by saying that my bill is...
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anarb
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double charging and misinformation

Address:Ahmedabad, Gujarat
Website:www.kaya.in

This is to bring to your attention a serious unacceptable practice at ahmedabad kaya navrangpura clinic’s part.

I'd bought the full body laser hair removal package from kaya koramangala clinic. Prior to this purchase, i had already bought the lifetime value package for 3 body parts: face, chest, and abdomen from the ahmedabad satellite clinic. When i informed kaya koramangala about my prior life time value package with kaya,...
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Address:New Delhi, Delhi
Website:www.kaya.in

Customer name: s. A. Sharma
Receipt no: invr6197 (31 may 2016), payment of 24, 650/-
Invoice no: inv12301 (26 jun 2016), payment of 50, 000/-
Paid to kaya pusa road center, karol bagh, delhi

I paid for laser treatment. I got 1 session for full body, but developed hypo-pigmentation, other skin problems and acne after that. I spoke to the manager (Ms. Swati) at the center. She said the remaining balance will be...
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Lisa12345
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

doctor behaviour

Address:410210

I visited kaya vashi for lazer treatment. On expressing my concern about treatment, the doctor poornima jhatkar misbehaved with me. She went on saying"it is very difficult to handle patients like u" this was all because i expressed concern. I am highly dissapointed with kaya service. Being a regular cistomer, experiencing such rude behaviour from a doctor makes me very sad. I think i am not gonna be a kaya member anymore...
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