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Kaya Skin Clinic Complaints & Reviews

4.1
Last updated Mar 30, 2024
Complaints 621
Resolved
490
Unresolved
131
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Kaya Skin Clinic
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Kaya Skin Clinic Phone Numbers

Phone
1800 209 5292
62
44

Kaya Skin Clinic Website

Kaya Skin Clinic Head Office Address

23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India
400093

Kaya Skin Clinic reviews & complaints page 23

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R
Radhika Pathak Sharma
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Staff behaviour

Address:Bhopal, Madhya Pradesh, 462016

Staff at kaya skin clinic area colony Bhopal was very rude and hostile especially d therapist and customer care executive. They are not doing any social service to clients coming for underarm laser therapy at rs 85.very disappointing service.I was planning to take full service but not worth it.if I make full payment of 6 sittings beforehand then after payment I dont think they will even talk politely....
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jyothifrancis
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Burnt the skin of neck area.

Address:560043
Website:kaya skin clinic

It was my nightmare that i landed up to Kaya Clinic, HRBR Layout, Kalyan Nagar, Bangalore-43. at the age of 16 i took my daughter to this above clinic for laser treatment regarding growth on her upper lip, chin and neck. Now she is 18. The spoken very sweetly and made me a scapegoat by showing offer. they charged 30 to 35k for a package treatment for 6 sittings. when i asked the quality of treatment one customer care executive by name Burny...
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NAMITA BHURA
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Careless work

Address:110016
Website:www.kaya.in

I am a regular customer at the kaya green park, which was earlier safdurjung, i am undertaking laser hair removal as well as q-switch therapy from the same place. As per the int i am a claustrophobic personality by genre.

Today, 13 oct, 11.00 i had first session (From package) for q-swetch, reached the place well in time 11.03, the doctor was not available so they made me wait in the room (Small dinghy) alone. At 11.45, when...
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C
Chaya Kalita
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsive attitude of staff

Address:Bangalore, Karnataka, 560078
Website:www.kaya-skin- clinic.com

Hi, i have booked and prepaid sessions for insta clarity laser for facial pigmentation and underarms on the 14th April 2016, and so far i have only attended 3 sessions since i live in dubai and unable to come every month.
Booking an appointment was never that easy but this time it i didn't get even a reply from Jayanagar clinic at all where i am taking the sessions. I informed them 2 days ago about my return to dubai tomorrow morning...
+1 photos
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Chitra bs
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lasers treatments packages

Address:Bangalore, Karnataka, 560067

Hello I have been in family of Kaya from past 10 yrs plus n have taken many services, ( from whitefield clinic Phoenix mall) one service is laser treatment for upper lips n chin, first of all the package for maintenance is 6 sessions n since discounts were on I went for one more maintenance n checked how many more sessions I have in had after paying, it was told 6, just last week when I went for laser treatment the in charge lady is telling...
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Y
Yasmeen Lahloh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Customer Service and follow up

Address:00971
Website:www.kayaskinclinic.com

Dear Kaya Management,
I am disappointed by the customer services provided by your team. I was having a file at one of Al Ain branches, and I moved to dubai and asked kindly to continue my laser package at Dubai town centre branch, I called both branches to arrange for the transfer and both assured me that they will follow up and call me, I went personally to town centre branch and they said they will call me to arrange an appointment,...
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Yashna Lalla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pain free hair removal

Address:400053
Website:www.kaya.in

I payed up for the laser hair removal 6 sessions for upper lip and under arms each. My first two sessions went of well. During my third session their specialist did not provide me with any protection for my eyes, they provide you with protection so that any of the laser beams do not accidentally damage your eyes and also wear it themselves for the same reason. When I asked her she said we don't have enough so you can just close your eyes....
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K
kgupta1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst treatment

Address:New Delhi, Delhi, 122002
Website:www.kaya.in/skin-consultation/?gclid=CIikv8-7is8CFYmTvQoduDwCSA

From last two years facing lots of problems on my face I don't understand what type of treatment they are providing .

When first time I visit kaya they recommended for Derma roller . And after derma roller I got dark black patches on my face . they have retured my rest money back of derma roler but money doesn't matter now facing lots of mental torture
after this they done lots of peeling in laser to remove to remove...
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G
Geetanjali12
from Haridwar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad behavior and Harassment by Sonali and Chanda -DLF4 clinic

Address:Gurgaon, Haryana

I took hair removal sessions from DLF4 last year and was attended by Kritika. Kritika was a very good manager and a brilliant customer service person. She had always been very cooperative and treated all her clients fairly. She always went out of her way to ensure that the clients are treated at the highest standards.

However my latest experience with Sonali and Chanda at this clinic when I requested them for an appointment...
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P
Prachi Prabhu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RTI: They are not telling me the number of my remaining paid service settings

Address:Thane, Maharashtra
Website:Kayaskinclinic.com

I had taken service packages from Kaya a few years ago in Thane clinic. I still have few sittings pending. Due to some internal changes the staff had simply lost my account.

The manager at Kaya, Viviana, Thane, was very cold and told me That I don't have any balance left. Upon insisting couple of times finally they found my account but refused to tell me about my remaining sittings. I had followed up a number of times for 4...
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S
Samly Agrawal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding laser treatment

Address:New Delhi, Delhi, 110001
Website:www.kaya.in

I have taken Lower Face Lazer Treatment, Customer ID KYC1283690, Bill No. SOL3486, as on 28/04/2015 amount Rs. 26010 . Total Sessions 8( including maintenance sessions. And upto now 7 sessions are done and me having condition worse then before, now hair are coming like bread within 7 days. i consulted with docter they are doing nothing but suggested me to have number of Hormone Test thats to when only 1 sitting is left and everytime when...
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D
Dhaval Valia
from Mumbai, Maharashtra
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Kaya flouting laws, providing wrong consultation

Website:www.kaya.in

I recently visited a Kaya Clinic and was shocked at the way the consultation was offered. The dermatologist at?the clinic superficially checked my face and began selling me?their products and services. There was no proper and thorough investigation of the medical history of the patient, lifestyle patterns, neither any tests were recommended.No proper diagnosis was offered. They offered me services package worth Rs 1 lakh.

A...
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M
monikaamin
from Ahmedabad, Gujarat
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Skin peel dissatisfied

Address:Ahmedabad, Gujarat, 380016

I took peel package of kaya which give 3 peels and 1 facial treatment.

I have completed my 2 peel sessions at kaya. After 2nd peel I have got lots small acnee and pimples.

So I complained and they called me for examination. They paid for my cab.

I asked doctor about acne. She said it is because of hormonal changes. Ans your skin is looking better than before. I argued that this seems to be for...
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M
Maneatervicky
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No satisfaction with the laser hair reduction session

Address:Thane, Maharashtra, 400610

So it was my first session for laser face hair reduction at kaya viviana mall thane, there are list of points which i would like to put into the readers notice.
1) the management was only interested to get my money deposited
2) the female handling my session was not experienced with the laser and the shaping part of my beard.
3) she couldn't even use a rasor properly hence i had to do it.

It was just a...
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ShilpaKumbalolil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service from kaya skin clinic cochin

Address:Ernakulam, Kerala, 682031
Website:www.kayaclinic.com

I was taking laser and dark spot removal treatment at kaya skin clinic swapnil encalve, cochin. Once the payment procedure is done they are least bothered about our treatment. On the first day their hospitality was too good afterwards they wont even bother about our treatment. The service from the doctor over there is too bad. They want money not the result. Their services are very poor. So beware before handing over your hard earned money....
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Address:400705
Website:kaya

After submitting my complain to customer care at kaya. i received an email from ms sunita confirming that my issue was addressed and a telephonic call confirming the appointment for the facial services scheduled
I recevied a sms from kaya confirming of booking my appointment at inorbit vashi clinic on 15th august 2016 at 11.30 am
On reaching there my ordeal began.
Ms. vandana, ms. shabana and ms. sushma verbally abused...
+3 photos
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A
ARSHI CHANDRA
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my money, kyc1338268

Address:New Delhi, Delhi, 110041
Website:www.kaya.in

Dear customer care team,
My name is arshi, my client code rajc9664 and cutomer id is kyc1338268. As we all know that kaya is a well known company for skin treatment, but it's not true, it was my worst experience ever to get treatment from kaya.
I started treatment on[protected] till[protected] with kaya for pigmentation reducing programme intense clarity peel and instance clarity laser, but treatment results in increase of...
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T
TULIKA PATEL
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response from kaya

Address:560076
Website:shop.kaya.in/user/orders

Hi
I placed an order for kaya products online at shop. Kaya.Com. I did not receive any details regarding the shipping and also the tracking information. I wrote them three mails regarding the same and also requested then to ship my products asap because i'm travelling the entire next week. There was no response even for a single mail.
I've already paid the entire amount for my products.
Any kind of response would be appreciated.br...
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M
monikaamin
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Skin peel

Address:Ahmedabad, Gujarat, 380016
Website:www.kayaskinclinic.com

Hi. I have taken package of skin peel at kaya. Which requires 3 session as dermatologist said.. I have gone through 2 sessios but i m not finding any noticeable changes on my face.

Main purpose I went to kaya is for removing my teenage scars.

Skin peel has impacted in negative way. I m getting pimples now. Which were never before. And also I m getting red marks. This were not on my ski at aall.also I m getting...
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A
agni naya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laser hair removal treatment on my face

Address:400068
Website:www.kaya.in

I paid 30000 rs in kaya for my lazer hair removal treatment. I was told that that there will be 80 percenthair reduction on my face in 6 sessions. There was some impact in first two sessions and the service provided in the first 3 sessions was good. However after that i was completely neglected. I did speak with the doctor and told her that there is no reduction, instead i have started getting even thicker haqir due to razer to shave off...
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