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Kaya Skin Clinic Complaints & Reviews

4.1
Last updated May 4, 2024
Complaints 623
Resolved
490
Unresolved
133
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Kaya Skin Clinic
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Kaya Skin Clinic Phone Numbers

Phone
1800 209 5292
62
44

Kaya Skin Clinic Website

Kaya Skin Clinic Head Office Address

23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India
400093

Kaya Skin Clinic reviews & complaints page 20

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N
Nilesh Gadhave-Deshmukh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaining about laser treatment

Address:560093

I am taking laser+peeling+meezo treatment in indira nagar branch. I paid 60000 rs for 6 session. Till now i completed 4 session but all the improvement happening on face is temporary. If i go to places other than bangalore even though after applying suncream n other lotion that dr has suggested my forehead n below eye area become darker again. While coming first time here dr gave me guarantee that i will find improvement on face. But still...
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R
rimplemalik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue

Address:New Delhi, Delhi, 110085
Website:kayaclinic.com

Dear team,
Again. I have called customer care.. You people did not refund complete amt its 13200.. And my complete amt is 16000. Then wat do you say abt the differnce amt... I dint take ant siiting.., just taken a product, mrp is 1100.. And 10% of on. Mrp.. So pls get refunded complete amt.. And provide this product as a complimentry... I[censored] dont provide for the same.. Thn refund 15000... I hava called cm. Care many tyms, they said...
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A
Aishwariya Singh
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Skin care treatment

Address:Jaipur, Rajasthan, 301017
Website:www.kaya.in

I paid 30, 000 for the treatment of acne at malviya nagar kaya skin clinic and also 8, 000 for their products. The treatment resulted in severe acne breakout and other, skin problems. My skin tone darkened up to 10 times as compared to the time when i started the treatment. My skin got very dull, tired, grumpy and soggy. The clinic's treatment is a fraud. No one should go for it....
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R
Ridzii
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laser hair reduction package

Address:New Delhi, Delhi, 110062

Kaya sold me this full package worth 1 lac fraudly with false commitments. I have just taken 1/4 services and now they are refusing to give me services acc to what i was told earlier.. (And when i wanted to sort out the issues, nobody is bothered at all. I have been calling them each n every day since a month now, and they dont seem to bother at all
So frustated at them!
Worst customare care ever!!...
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T
Tanurfg
from Shimoga, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rubbish service, worst knowledge of how to talk customer

Address:Bangalore, Karnataka

Kormangala kaya clinic people don't know how to talk to customer.
Kaya is reputed brand still that don't treat their employees how to talk...I have cancelled appointment in kaya attender named Pooja that girl don't know how top respect customer.. When I was booking I asked for appointment at 11:00 she said it is booked and I agreed for 10:45 when I called for cancellation she told because of you were cancelled many appointments u cannot...
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R
rimplemalik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount if we didn't take any sitting

Address:110085
Website:Kayaclinic

Myself Tina Malik is a regular cm o[censored]r clinic but I think tht all reward points to give me are nt proper.I have taken package of peeling Amt 16000 in march.But I now I m pregnant and I m not interested to take a any package, Clinic in pitampura misguide me, they provide me the package of Q Switch lazer and no one result of any more, amt 24000 Paid ..you guys just got cheating customers..refund my amt otherwise I will go in consumer court...
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H
Heebakhan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding the treatment

Address:400070
Website:www.kaya.in

Respected sir/ma'am, I deeply regret choosing kaya skin clinic for Q-switch treatment. I'd taken this up for detanning of my skin, which unfortunately has not shown even a single sign of improvement.It was just sort of a facial bleach under the guise of "Qswitch skin treatment."The overall experience was pathetic and wasn't worth even half the cost.Further, I was contemplating on going for PRP but, after the experience I've gone through I...
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S
sakshi4
from Burla, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No results from laser service

Address:New Delhi, Delhi, 110049
Website:www.kaya.in

Hi,
I am a very old customer of Kaya- it's almost been 8 years since I first availed laser service from Kaya. I was extremely with the results the first time I got laser for a body part. However, after that i availed the service for two more body parts and it's has been almost 4 years since I've been continuously paying for maintenance; but the results are NEGLIGIBLE! I have shelled out almost 50, 000/- rs so far for these two services...
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C
Cky24q8qrh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of money on emergency

Address:Mumbai City, Maharashtra, 400067
Website:Www.kaya.in

As per my telephone conversation on 3rd april 2017 with kandivali west team dr ruchita and miss renuka. I have informed regarding unfortunate accident of my mom.

Therefore i have requested for refund of my money.

I have enrolled on 2nd april for laser treatment and requested for refund on 3rd april and also not used any of your service till date.

It has been an entire month since i am following...
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R
rajalakshmiramachandran
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refund

Address:600040
Website:kaya skin care

Services was not taken due to sudden death in my family and requesting for refund (8000) as the situation for me totally changed due to which i am unable to start the treatment. I requested by explaining my situation, however no response and follow up still continues for 1 yr from my side. Customer care once called me and asked for account details, but no response later. Please do the needful understanding y situation....
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1
13.neetu
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ill equipped staff, expired products usage and pathetic service at Mumbai - Worli Branch

Address:Mumbai City, Maharashtra
Website:kaya.in

Last tuesday on 25th april 2017i had booked an appointment for aqua radiance/fairness service (I get confused between the names). Services that i had already paid for. At the beginning of the service, the practitioner - ms. Poonam tells me that i had booked for everyday radiance. I asked her to guide me - a s per my skin condition which service to avail for. We went ahead for everyday radiance. I was quite skeptical about the service int...
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D
Divey Sethi
from Hyderabad, Telangana
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Scam, malpractices at kaya limited

Address:New Delhi, Delhi, 110017
Website:WWW.KAYA.IN

To,
The management
Kaya limited,
Mumbai

Sub: gross irregularities at your centre at malviya nagar, new delhi

Dear company management,

I am being forced to write this mail because i believe it is a company policy to not to accept and receive letters in writing. Nevertheless, i am here to put forth the grievances in relation to the package of ms. Bhawna mehndiratta at the...
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R
rajanmadaan
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Feeling cheated in your faridabad branch

Address:Faridabad, Haryana, 121005
Website:kayaindia.net

Dear sir/ madam

I am rajan madaan from faridabad
My contact no is [protected]
I m your platinum member since last 3 years.
I got a deal with with your faridabad branch for filler 2 ml and botox 100 units.
But after 2 ml units and 50 units botox i was told that my package was for 50 units only.
Also the msg i got for feedback is filled before i could fill it.
I feel i am cheated with...
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M
Mumba
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad management and customer harassment

I have been a patron of kaya skin clinic for the last 13yrs but i am finding that ever since the kaya clinic at emerald plaza merged with the clinic at viviana mall, the service has gone down to the dumps. Customers with appointments booked 2weeks prior - they insist on this, are made to wait for half an hour or even more even if they arrive on fixed date and time. Timing schedule is never followed and all sorts of excuses are provided. Also...
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N?????
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Skin lotion expired

Address:New Delhi, Delhi, 110017

I bought a lotion (Acne free) in jan - feb 2017. Considering the pack sealed i did not open that i was supposed to use after peel session. Today i opened and saw date of manyfacture as june 2015 it means this product will expire in 1 month!!! This product when bought in feb was having 5 months expiry. How can you sell such products.. Atleast one year gap shud be there!!! Horrible experience...
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Prasanth sri seshsa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My worst experience @ KAYA

Address:560036

I have been to Kaya for Acene treatment, the doctor said that she will clear all the Acene and it will charge around 25000 package .
After that the nurse(assistants) started the treatment without consulting the doctor, they had been completed 3 sittings with three different doctors.
They don't know for treatment to give !!! there is no coordination among them.Coming to Ambience and the Management side, Ambience is good and...
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Ritu agg
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For the burn on my face

Address:New Delhi, Delhi, 110092

Hello Kaya.l took a package of peel n prp wth dermaroller.at Kaya Preet vihar.ln one of my session of peel my face got burnt leaving me wth a big hyperpigmentation Mark on my face.l am just asking to treat this mark for which manager has agreed to but is not getting nod from seniors.pls show sum humanity and give me treatment for this.this is ur moral responsibility to treat atleast what u have caused l can't afford treatment myself.already...
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A
anj0666
from Nilokheri, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hair laser not working

Address:Bangalore, Karnataka
Website:Kaya Skin Clinic

Hi

I have been writing mails to Kaya complaining about their hair removal services. Inspite of writing multiple times there has been no reply. I feel cheated and I have wasted so much money on the services.

As promised the service does not seem to show any kind of improvement. When asked, they say I will need more sessions. Which means I have to pay a lot more.

Please help...
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Sugi0704
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:600083
Website:Kaya.in

I have not yet received my refund. It's past 2 weeks from the date that I have been updated as refund will be processed.
Even after considering bank's processing time I should have got my refund atleast now.
I have emailed customer service team but they never replied.
The worst customer service I have ever seen. I have emailed all the necessary bank details needed for refund already...
Where is my money? br...
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pras re
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lips turned black

Address:600042
Website:www.kaya.in

Hi
I am Lavanya Chennu. I went to Kaya clinic
In velachery, chennai for laser treatment for upper lip and chin . After 4 sittings, to my shock, I found my lips became black .
I have consulted dermatologist to get my lips
Into its original color which luckily worked out.
Why the hell does Kaya clinic cheat people.
Now I want all my money back which is 18000.
i want an additional amount of 20000...
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