Kaya Skin Clinic Complaints & Reviews

Hi, ­

I am Neha Prakash tak­ing skin services fro­m you kaya clinic naj­afgarh centre. This i­s to inform you that ­I am looking for my m­oney back. I ll tell ­you the reason why. I­ was given 6 sittings­ each of Peeling and ­Q switch. But after m­y first session of pe­eling my skin was bur­nt like anything leav­ing marks on my face ­and after that I stra­ight away said no to ­the treatment but you­ expertise...

I guess Kaya has the worst Customer service support ever!
I have heard mixed opinions about their services hence wanted to go check by myself and see if this place is ideal for Laser n other skincare services.
I checked their website and gave my details to get in touch. I had to wait for a little while then i decided to call them. I fixed an appointment with their branch in HBR layout for a particular date in Dec 16 at 6.30...

Dear all it has been more than two months since I first wrote to customer complain stating that the Clinic manager Divya is not giving me appointments and has instructed her BT to not take phone calls as well and now after two months also no call or appointments are there at Surat clinic I had got checked my appointments were there for 24 & 28th Jan but no SMs and no phone calls have come my both the kids also avail lazer services and no...

My family and i have been loyal customers of kaya clinic mega mall for 12 years. Back in 2005 my mother purchased a lifetime laser hair removal package which means i am eligible for 6 sessions + free top ups for life.

As i live abroad i tend to book my top ups every two years and have been doing so for about 7 years now. I have already booked my ticket to delhi for next week and whilst attempting to make an appointment two...

I had an appointment for consultation and service. The doctor suggested Intense Clarity Peel. The service went on for some fifteen minutes. At the end of it, I had red patches under my nose and on my chin. There was no other visible improvement either. Yes, I paid 2500 bucks for new red patches on my face. Next day, the patches turned black. Now I must consult a dermatologist for the new patches. I feel cheated. I request Kaya to return my...

Extremely saddened, disappointed, appalled to see that kaya skin clinic, Viviana mall, thane would refuse to return my money despite repeated requests, reminders and follow ups. They are no less than cheaters who don't practice business ethically.

I, being an Indian citizen, have a right to refuse a product or service which I am not comfortable with and be returned the money I paid for it.

I had enrolled for...

Dear Team

I have gone thru a treatment from kaya vile parle branch.

Have paid 28000 for the same.

While undergoing the treatment my face was been burnt by one of your skin specialist ( Dr. Hycinath pinto)

I want the amount to be refunded back to me or else i would be forced to take the matter at social media.

Regards
Lovejeet Reel
[protected]...

Hi,
I had paid rs. 20, 960 for a prp treatment yesterday. The session was scheduled on 20th jan, 2016. However i would like to cancel my session since i have a change of mind and would not want to go ahead with this treatment. However the kaya skin clinic is not giving me a refund of my money, instead asked to purchase some other service for the same amount.
I would want a refund of my amount since its not been over one day...

I took a Q-Switch laser + Chemical peel package on August 14, 2016 from Kaya Lajpat Nagar.No appointment was scheduled for my service and Kaya is not even processing the refund. They just keep dodging my calls. It has been 6 months now. Here is a detailed information on the conversations I have had with Kaya since then.

1. No appointment was booked for next 2 months despite repeated calls and request for appointment. Later...

I took skin peel package from kaya. After 2 sessions I got bad acnes on my skin which were not before. I asked doctor about this, she said it is because of hormonal problem and again suggested me those costly cream from kaya.

Moreover those 2 sessions of peel did not make any difference, doctor said we only consult patient after 6 peel sessions. Then my question is what is need for giving me package of 3 peels?

When...

I got this treatment done at peddar road kaya by Dr kauser on Dec 25, 2016. i was told the red rashes will go in a day or two. But i have got boil like rashes all over my face and when i called peddar road clinic they said the doc will call back. But nobody called back and my rashes are itching.

I dont know whether the machine was not sterilized and hence there is an infection or the treatment didnt go well with me? I was informed...

In march 2015 i visited kaya in koremangala for my treatment. I clearly remember i didn't collect my jewellery. I was the last customer in that room. But when i asked them next day early morning they said they didn't see that. I went to near police station and filed a complain an one poilce officer came with me to ask questions and strictly instructed kaya staff to put a cctv camera near reception. And the manager said yes. When i went for...

Kaya at phoenix market city, bangalore is one of the worst kaya facility that i have come across.
The service providers are clumsy, poorly organised and inefficient in work. The front desk staff has misplaced my file and couldn't find it.
The machines breakdown and the clients are fooled with other options, eventually a sitting is wasted. No compensations.
Getting an appointment on phone was very difficult, i called...

This is in regard with my laser follow up appointment at thane Viviana center...it was booked before 3 months for Monday 21st November at 11am ...now today i.e.on 18th November personally visited for confirmation about the same ..they are informing that they have some training to be conducted on Monday so they cant keep my appointment on scheduled time and not bothered to call n inform me also about the same and staff is also not very customer...

I have taken 2 peel sessions at kaya. It has not made any difference on my skin. Morover it gave me lots of acne.

When I complain this to clinic, they said it is due to hormonal problem. I m pending with 2 sitting.

Morover doctor added that it is not going to make any difference in 2 sittings. At least required 6 sittings for noticeable change.

I really don't want to go for the treatment...

I took Instant Skin Brilliance treatment yesterday Nov 1st 2016 in kaya skin clinic located at Inorbit mall Hyderabad. The Dr's were Padmaja Nirmala and Sharanya.

I clearly told the Dr that I can only take one treatment and do not want to take it if it causes bruises or bumps on skin. That Dr assured that it is going to be perfectly fine and will not have any issues. She even tried to sell one more treatment which is worth...

Hello, i had gone to the mazyad mall branch on 26 october 2016 for my dark circles treatment. i was asked to pay consultation of dhs. 200, when i asked if there are any deals with any of the banks, i was told "no" by the csr. however, when i checked on their website, it was mentioned that kaya arabia does have ties with various banks, in which case consultation is free and the customers are entitiled for 15% discount.
Anyhow i paid...

I had bought laser hair removal package on 20th Oct'15 at Kaya Clinic, Vashi, Navi Mumbai. After a while I wanted to upgrade the service and wanted some information, which was never given and neither any appointment. After months of following up, I asked for refund. Which again was unresponsive. I've spoken to the clinic people and I have lodged complaint in the Kaya number provided and yet nobody has called me back. It's been over 6 months,...

I sent following email on 13.10.2016 and reminder on 20.10.2016. Today on 21.10.2016, Some one from Mumbai called me and denied to give difference stating that items sold on their own website are near expiry. I requested to give reply on email instead orally, but SHE REFUSED TO REPLY ON EMAIL.
Below is email sent on 13.10.2016:
Dear Sir/Madam,
I have been regular buyer of your products and treatments but today I am...

This is not a complaint ... these are the review points i am giving for the response kaya have given me . i have been kaya customer from 7 years i felt the service and products were good ... but now i would say from past 6 months followup with bangalore koramangala i would say that branch manager is incapable of making things on time . she cannot commit on TAT and even i din get my problem resolved neither returned my money from past 6 months...