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Kaya Skin Clinic Complaints & Reviews

4.1
Last updated Mar 30, 2024
Complaints 621
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490
Unresolved
131
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Kaya Skin Clinic Phone Numbers

Phone
1800 209 5292
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Kaya Skin Clinic Website

Kaya Skin Clinic Head Office Address

23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India
400093

Kaya Skin Clinic reviews & complaints page 21

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R
Rao Ratna
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Clinic closure

Address:Hyderabad, Andhra Pradesh, 500033
Website:KAYA CLINCS

I am shocked that a clinic where I paid for three treatments each, has shut shop and disappeared without informing its clients. Considering they are overstaffed I want to know how long it takes to inform clients when and if they are going to reopen at all!
I was told by their customer services to call a nearby clinic for the same facial but they are unwilling to take me on a priority basis as I am not their client or probably because...
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Titan24
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scarlet treatment for acne scars

Address:Bangalore, Karnataka, 560008
Website:www.kaya.in

I took kaya scar treatment worth around 1.5 lakh Rupees. 4 Scarlett sessions, 3 PRP sessions, and 4 Dermaroller sessions. Initially I had paid for only 3 scarlett and 4 derma roller sessions. After about 3 Scarlett sessions and 1 derma roller, and 2 prp sessions I complained regarding the treatment not working to the doctors. They instead asked me to add another scarlett session with prp for improvement, which I did. That was followed by...
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M
Med
from Purnia, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Burnt face and arm

Address:Ranchi, Jharkhand, 834001
Website:www.kaya.in

I asked for an oxygen peel facial and full leg/arm wax. The left forearm has been left with a blister(photo attached).And my face has been left with dark skin patches due to the peel being left on for too long. The therapist went to have lunch while I was in the treatment room.When I mentioned the burning sensation in my forearm, I was told it was nothing. But 4 days on I still have the blister. Such appallingly dangerous service Kaya(Hari...
+1 photos
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Naina Saxena
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of money 40670

Address:110070

Hi,

I had purchased a package of 6 peels + 6 qswitch laser sessions at your Vasant vihar, ambience mall outlet, day before yesterday, i.e., 25-MAR-2017.
I don't want to continue with your sessions now.
I called up the branch but they told me about your apparent 'No Refund Policy', and even suggested to transfer it to to someone else, which is not at all helpful.
It is my humble request to kindly refund...
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Manjusha Aryajha
from Palasbari, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding laser and skin tag removal

Website:I am complaining ant kaya skin clinic faridabad

I am a doctor working in Singapore .I went to your Faridabad clinic for Chin laser in Feb.for first two sessions I got the same technician.Third time they gave this work to another technician I requested them also but I came to know there we can't even choose technician after paying money.Secondily on the same day I underwent skin tag removal As a doctor I think so and has been seen by one more dermatologist more skin loss is there in two...
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V
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mishandling of equipments and untrained staff

Address:East Delhi, Delhi, 201007

I took the laser session and the staff who was handling the machine gave me some permanent burnt marks and not only this the staff filled the customer feedback form by themselves and rated excellent in each parameters which is unacceptable. I came to kaya to improve my skin instead it got worse. The staff working here is untrained and needs proper training. Worst services ever will not recommend to any of my known....
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R
ruchira biyani
from Mumbai, Maharashtra
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Paid for lifetime package not found

Address:Mumbai City, Maharashtra, 400013

Hi, ruchira biyani here
I had paid up for a lifetime lower face laser package years back at the nepeansea road golds gym branch. I had been getting services without any problems there. Then i shifted to worli 4 years back, and started going to atria branch where also i availed some services. At atria i also took new packages for my self and my daughter shyamolie biyani.
Unfortunately atria branch also shut down so i contacted...
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R
rajeev.kr
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consultation fee

Address:New Delhi, Delhi, 110059
Website:www.kaya.in

There was an appointment with dermatologist at kaya clinic at rajouri garden at 3 pm on 12.03.2017. My daughter ms. Nikita dangi with my wife visited the clinic at the scheduled date and time but there we were charged rs. 500/- consultation fee even this was the prior online appointment with coupon code onlinekaya7873497 valid till 11 apr 2017 which entitles the consultation fee as free but we were charged. This is not fare and as a clinic...
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K
Kh_har
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Experienced worst pain free bikini laser

Address:4000067

Hie i did bikny lazer frm kaya kandivali the girl who did my lazer burned my panty line and its d worst nightmare i have ever experienced i ws not able to conduct my duty and was sent back as not legal for the flight.
I am still in pain and cannot walk properly this is the worst thing ever happened which is affecting me my job and my daily routine.
Kindly note these things and take proper investigation for this careless behaviour...
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S
Sugi0704
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Services and refund

Address:Chennai, Tamil Nadu, 600083
Website:www.kaya.in

I have sun burns on my face and tans. I went to Kaya thinking that they are one of the leading skin clinics in India. They didn't even do any skin test. The doctor plainly told that I have different shades of skin tone on face and I need to go for chemical peeling followed by derma roller treatment. I have also signed up for Q- Switch packages for face and neck (single package) and for full arms(separate package).
Doctor advised me...
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Tanvi Kadam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated on the discounted price

Address:Mumbai City, Maharashtra, 400081
Website:kaya.com

Hello,
Myself Miss Tanvi Kadam . I had visited Kaya, Mulund three months back for acne and scars and the main doctor and Miss Asmi Bhatt were handling my case. While the doctor suggested me a package of insta clarity laser and cosmo peels with all the possible details.She also told me about the neecessity and advantages of the package. At first I denied and opted for a regular facial. However after a few days i decided to go for the...
+1 photos
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Suryakant Vora
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lower face laser

Address:Mumbai City, Maharashtra, 400036
Website:www.kayaclinic.com

Taking lower face hair reduction laser treatment since 3 years from Kaya Health clinic pedder Road. Hair growth has increased over this period rather than reducing. Did all external tests also as advised by them, all reports are clear. Their grevience redressed team saw all hair on my face and refused to acknowledge presence of hair and suggest me to keep paying them and taking their service life long. Attached pictures of hair on my face....
+1 photos
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Neha Negar Alam
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Acne treatment worthless

Address:Kolkata, West Bengal, 700017
Website:www.kayaskinclinic.com

I visited the louden st. kolkata clinic and was asked to go for acne treatment worth rs 10, 590 for 6 sessions and was assured that my acne will be gone, but 4 sessions done i see no difference at all rather more acnes on my face, i myself am an ADVOCATE and i think i would sue kaya for doing false marketing business and fake promises, i wnt my REFUND or else i will myself fight the case as I am not gonna lose my hard earn money to such insensitive...
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aparajita77
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kaya is denying my lifetime package saying they can't find the records now!

Address:400064

Kaya skin clinic is denying my "lifetime package" saying they cant find the records now! I have been availing their maintenance sessions for quite a few years now and the clinic branch has records of it. Now with the new management and the system getting centralised & computerised they are suddenly denying me the "lifetime package" i had paid for. It clearly looks like a case of human error while the data was being computerised. And somehow...
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gupanua
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Purifying nourisher acne free

Address:Mumbai City, Maharashtra
Website:www.kaya.in

Product i purchased is not up to the mark as its smell very bad while applying so when i called customer care they are saying we do not have any record as it has been purchased from Lifestyle so you need to contact them they only can do..

what the hell..they are telling me...as a manufacture of the product they are not taking responsibility instead they want to pass on to marketing partners...

I cut the call...
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Shilpa Anand
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kaya booking appointment

Address:New Delhi, Delhi

I booked an appointment on 7th Feb to give it for 19th Feb for 4 pm since I was going out of town.
Called again on 16th Feb to confirm the appointment and to my surprise it was not booked. Then asked to book it for 19th Feb again.

Today is 19th Feb and called again to check the timings and got to know the appointment itself is not there on my name.

This kind of services are provided to people who have...
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nitinkapoor84
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not trustworthy

Address:New Delhi, Delhi, 110095
Website:Kaya.in

If you are planning for any treatment with Kaya clinic, make sure it should be the last one to opt for. They are not trust worthy at all, they will promise you one thing and will give you something else.

At the time of enrolment, they promised to give us 2 complementary session and now when we are half way thru they refused to give us any and said it is not showing up in their data base.

Also, the second session...
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Jobinmathew85
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Skin cream

Address:New Delhi, Delhi, 110085
Website:Kaya skin clinic

Hi Team,

I have purchased kaya men cream on 22 Jan 2017, and paid by my Amex Card Rs 790 from Pitampura Delhi Clinic at 11.04 am and i was informed that i will get the bill via email/ Sms which i havent received till date.

When i tried using the cream found that product is damaged and jun 2015 manufacturing and bottle was broken, then i went to Kaya clinic today to get the replacement which was replaced as well...
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Murli Manohar Manjul
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COmplaint no 126804 lodged with KAYA NOT RESOLVED

Address:Mumbai City, Maharashtra, 400086
Website:www.kaya.in

Dear Sir/ Madam

My self Shivani Singh visited your KAYA clinic at R City Mall, Ghatkopar, Mumbai on 29.01.2017.Clinic manager Sushmita madam consulted me and she offered me some product. These product I tested there and told her that I am feeling dryness on my skin but after her assurance I purchased the referred products on 29.01.2017. The total cost for the product was Rs. 5526. When i started using product at home i noticed...
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Raahmi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laser hair removal treatment refund

Address:Chennai, Tamil Nadu, 600096

Hi,

I have done laser hair removal for my face..i took 6 sessions..but now i am getting more hairs on my face..it become worst..i paid big amount to get it done..my money got wasted..i have hairs all over my face now..its worst experience ever..i wont suggest anybody to go kaya skin clinic adyar..
Give my money back..i will take serious action else.....
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