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Kaya Skin Clinic Complaints & Reviews

4.1
Last updated Mar 30, 2024
Complaints 621
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Unresolved
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Kaya Skin Clinic
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Kaya Skin Clinic Phone Numbers

Phone
1800 209 5292
62
44

Kaya Skin Clinic Website

Kaya Skin Clinic Head Office Address

23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India
400093

Kaya Skin Clinic reviews & complaints page 25

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D
deeps_123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Highly unprofessional and unskilled staff and practitioners

Address:Pune, Maharashtra, 411014

I moved from bangalore to pune in dec 2015 and had taken 2 maintenance sessions for my chin and upper neck area laser(Ndyag) from kaya koregaon park, pune. It was all fine till the 2nd session.
However, i took my 3rd session on 13th feb 2016. The technician who did it for me named varsha was peculiar in not listening to what i was saying. I told her i cannot smell the hair burning. She said its fine. I said her i can't feel the shots....
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Megha Verma
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in getting the service despite prior appointment

Address:New Delhi, Delhi
Website:Kaya skin clinic

I have been taking laser hair reduction service at kayaking pretty vihar centre. And despite taking an appointment 1 week prior, I have to wait for 45 minutes to an hour for the service.. This is happening for the second or third time.very disappointing. . No point of fixing appointmenta....
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Bennyand tauseef
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude reply from the executive shraddha

Address:Chennai, Tamil Nadu, 600118
Website:Consumer COmplaint

Service is the secondary option because its been treated by a doctor, but this executive shardha from tamil nadu chennai nungambakkam had a rude way of repliying for any concern raised from the customer end that's me - am undergoing micro needling for rs: 60k and then discount applied with seasonal offers for which the initial bill was generated with the partial payment : 35000 to check the service, then they said you will get to know the...
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K
khansalman4
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inappropriate and rude behaviour from dermatologist

Address:Ahmedabad, Gujarat, 380009
Website:wwwkayaclinic.com

I minhaz khan have been visiting kaya skin clinic at gala business centre no. 1 ground floor st. Xaviers college corner CG road. It was a very bad experience particularly from the dermatologist's side. Her rude and irresponsible behaviour will make me to discontinue the use of kaya services. There was a lot of time, money and effort involved, but i was not pleases with her behaviour. Before the payment was made by me she committed for guaranted...
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prathima.Shenoy
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laser hair removal

Address:560011

So i went to kaaya jayanagar for treatment, all though the staff are nice my grievances is different. I went to kaaya since i had hair gorwth on chin . I consulted a doctor there after consulation he suggested lazer . The setting suggested was 6 . Now after 6 settings i see new hair growth in places where i never had hair growth . This treatment has induced hair growth . now i have lost money and new hair growth to handle with . I feel lost...
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Shveta Soam
from Khurja, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kaya skin services - the poorest, non-effective, way to take away common people hard earned money

Address:Faridabad, Haryana, 121001
Website:www.kaya.in

I visited Kaya Skin Clinic, Faridabad a year ago. On your first visit the people at Kaya would try to impress and show you the new make over they can do by their services. And would try to convince you to take maximum of their services and would count you with endless benefits of their services. Once you are convinced, you will have to pay the amount in one go before the beginning of service (what happened with me). Then your services begin,...
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Bakavati
from Chennai, Tamil Nadu
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Unprofessional service in kaya ashok nagar and they burnt my face

Address:Chennai, Tamil Nadu, 600093

Yest, I did this kaya aqua fairness luxe service in kaya Ashok nagar. First the service wasn't explained, I had to ask every step, finally when glycolic peel came, the doctor wasn't there. I asked should doctor be avbl, and said yes, but since he is not there.I will apply and not infuse. I was quite shocked. Then I politely got up and said, I will do in my usual branch, i[censored] wanna bill u can . they tried convincing. The doctor now came and...
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D
deepti shikha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product

Address:New Delhi, Delhi, 110008

I went to kaya clinic located at pusa road. i consult a dermatologist. she recommended me sunscreen, toner and cleansing gel. i used those products only for a day and i got reactions, irritation and marks on my skin.. then when i went again the doctor said stop using these products. i complained 3 times on their toll free no. i went to clinic but nobody is giving any response.

i want my money refund bcoz i consulted the doctor...
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SnehaPuneAundh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need refund of money. I did not avail services of rs 18000/-

Address:Pune, Maharashtra, 411027
Website:www.kayaclinic.com‎

I took the package of 30000 and got bad effects of treatment from first session.
I need refund of money for the sessions I did not avail. I had discussion with doctor in Kaya clinic and she has approved the refund.

I have been following up with Kaya Pune Aundh clinic and Kaya helpline for 2 months and I got no satisfactory answers. What I get is new contact number which is not answered by anyone. They have some phone...
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swativ87
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper laser treatment

Address:New Delhi, Delhi, 10009
Website:www.kayaskin.com

Ibhave taken a hair removal package for the upper neck . But my recent appointment was just waste. I had even told the person doing the treatment on the day itself that I m not feeling satisfied wid it but she convinced me somehow. Now after few days all my hair came back which is so shocking for me. I want my next appointment free. Plz help.
Swati...
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Kaveri Jyoti
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About product

Address:New Delhi, Delhi, 110075
Website:www.kayaclinic.com

Hi team I bought all day brightening and all night brightening cream as suggested by kaya clinic staff.. I even as her if I require consultancy she said doctors will suggest the same product so it's safe n I should purchase that. First of all all day brightening cream pump wasn't working properly so I went to clinic very next day but the receptionist refused to replace it. Now after using the cram for a week m getting pimples. What should...
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Madhumita Krishnaswamy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service

Address:560072

Myself and my family members are regular customers at Kaya Sadashiv Nagar and we are satisfied with all the services till date. Recently i got married so relocated and the sadashiv nagar branch was far to commute. As i had paid for a package i wanted to take service at some other branch closer to my location . I landed up visiting the Jayanagar branch. I booked an appointment one day prior. And i went on time . I was made to wait for 1 whole...
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guptachetna
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for poor service; money refund

Address:New Delhi, Delhi, 110062
Website:www.kayaclinic.com/‎

I visited for Hyper Pigmentation on my face. (Kaya Skin Clinic C-83, Near Cafe Coffee Day, Shivalik Colony), Kaya’s cc suggested for Insta Clarity Lazer for Hyper Pigmentation and I had deposited Rs.8, 500/- for my treatment dated 8/11/2015 and I took the lazer on dated 27/12/2015 it was very poor after the treatment my face became red, Ms Shalini Gupta and her doctor said that will be gone in 2-3 hour, after 4-5 hour i got the small red...
+1 photos
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U
unni09
from Chennai, Tamil Nadu
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Scarlet laser treatment / acne scar treatment

Address:600032
Website:kayaskinclinic

I took a Scarlet laser service from Kaya Skin clinic for my Acne Scars on my cheeks, The doctor and the other staff assured that after taking the treatment the scars will be vaguely visible. But after taking three painful sessions the results remain the same.There is no improvement for the scars on my cheek. Accidentally I paid the full amount in the Ashok Nagar Branch clinic, and now they are not willing to give proper service or book an...
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Vidushi arya modi
from Pathardi, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating with pricing

Address:Hyderabad, Andhra Pradesh

Hi
My name is Vidushi Modi
I had enrolled myself for upper enck and upper lip laser treatments at Himayatnagar branch at Hyderabad.
They did the checking of the hair type and sugges that upper neck is apt for me.
They took the payment for the treatment
But when the treatment was started they said only chin would be done for laser because of hair type .
Now they are refusing to refund the different...
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AKR Kumari
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Waste

Address:Bangalore, Karnataka, 560037
Website:Kayaclinic. Com

Hi, I had spent grands on the services for my skin. I didn get any effective result, but after pointing out so many times noboday cared. I had left my rest of the session as those were not showin any result. I wanted hell lot of money in the hope of getting effective result. Dr. And other staffs are least bothered once u pay the money. They ideally have to take ur before and after pictures to compare and convince tht the services are effective...
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shrutig031
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Buff in the name of scheme and even services not good

Address:Mumbai City, Maharashtra

Early this year they started with scheme as KSB cards Acc to it they are suppose to suppy a coupon of ₹2000 after 6 stamp collections which were given on each ₹1000 transcation. I have done that 3 months ago, and still havent suppied me with the coupon. When called at costume care they tell mam your last transcation is not of ₹1000, so u r not eligible. whoever in terms on the schemes its clearly mentioned dat they provide stamp only...
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NiaMotghare
from New Delhi, Delhi
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Services from Kaya worsen my skin

Address:500081
Website:www.kayaclinic.com

I took chemical peel and facial session worth Rs 30000 with Kaya. I was expecting Doctors to be legitimate and being responsible for their actions. I took few peels with dissatisfied and bad results- like scars, i was told i will see results soon. While on 30th Nov, the doctor decided to give me 35% glycolic peel, it damaged and gave me severe burns( 2 days i din go to office, due to burns on my skin). Till now after 23 days i still have...
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rasheda mumtaz
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Q switch laser and chemical peeling

Address:Kolkata, West Bengal, 700064

Name-Rasheda Mumtaz Client Code in Kaya:SLKC17486 customer ID:KYC1254120. I had kind of just tanning on my face so doctor in kaya skin clinic, salt lake kolkata suggested me with Q switch laser and chemical peeling. but actually it backfired on me, my skin doesn't get any better instead, it got worst than before. my treatment cost 26000/- in which i paid 20000/- and products of around 5000/-. and they are saying they are not responsible...
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simran kalia
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service very poor money refund required

Address:New Delhi, Delhi, 110027
Website:kaya skin clinic

Dear Sir /Madam i have visited KAYA skin clinic located in rajouri garden on 17th oct and took consultation for facial. Sana Shariff was the counselor who gave me the consultation and advised me to take the package of 3 services INtense white luxe which was for 12400 post discount, i was telling her that i will take one session and if it will suit my skin than i will come for further services and i domt have any issue if will not get any...
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