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Kaya Skin Clinic Complaints & Reviews

4.1
Last updated May 4, 2024
Complaints 623
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490
Unresolved
133
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Kaya Skin Clinic Phone Numbers

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1800 209 5292
62
44

Kaya Skin Clinic Website

Kaya Skin Clinic Head Office Address

23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India
400093

Kaya Skin Clinic reviews & complaints page 24

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M
monikaamin
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Skin peel

Address:Ahmedabad, Gujarat, 380016
Website:www.kayaskinclinic.com

Hi. I have taken package of skin peel at kaya. Which requires 3 session as dermatologist said.. I have gone through 2 sessios but i m not finding any noticeable changes on my face.

Main purpose I went to kaya is for removing my teenage scars.

Skin peel has impacted in negative way. I m getting pimples now. Which were never before. And also I m getting red marks. This were not on my ski at aall.also I m getting...
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agni naya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laser hair removal treatment on my face

Address:400068
Website:www.kaya.in

I paid 30000 rs in kaya for my lazer hair removal treatment. I was told that that there will be 80 percenthair reduction on my face in 6 sessions. There was some impact in first two sessions and the service provided in the first 3 sessions was good. However after that i was completely neglected. I did speak with the doctor and told her that there is no reduction, instead i have started getting even thicker haqir due to razer to shave off...
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Bhanupriya.V
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible - Need refund of money as i had to traved my home town

Address:560043
Website:www.kayaclinic.com

Hi... My name is Bhanu priya, I have taken package for my skin treatment from kaya skin clinic Bangalore HRBR layout Kammanahalli Branch.
I had made a full payment and i had 1 session. I'am travel my home town where kaya has no clinic so i have called a Kaya HRBR layout Branch clinic and i request for my money refund. They told me that they will send a mail to Kaya head office regarding my refund and they will call me with in a 2 days...
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rubinaali
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service not provided after payment

Address:400706
Website:www.kayaskincare.com

Hello Sir/Ma"am

i am Dr. Rubina Ali writing from Seawoods Navi Mumbai
this is regarding payments done by me and the Kaya Skin Clinic refusing to provide Services for the payment collected from me

i had purchased a groupon Voucher on the 29th Dec 2015 that was an open Voucher for 1000 Rs on Payment of Rs499
I purchased 2 such vouchers one for myself and 1 for my sis
we got an appointment...
+3 photos
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S
sancharipalit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Full body laser/ kaya skin clinic/ loudon street - kolkata

Address:Kolkata, West Bengal, 700055
Website:www.kayaskinclinic.com

Hii..

I am sanchari bhaduri from kolkata. Mid last year, i had visited kaya skin clinic, loudon street to avail the offer o[censored]nderarm trail session as i was quite hesitant for a laser treatment and its side effects. However, after the session i was quite satisfied with the service so i immediately registered for a full body hair removal laser treatment.

Initial 3 sessions were simply outstanding in terms of service...
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M
Mehar94
from Delhi, Delhi
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Bad experience

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi
I am Mehar Grewal, my mother had bought me a underarm laser hair removal package of Kaya on me turning 20. She's a loyal and regular customer of your brand even though we don't have it in our hometown.
Anyway she bought me the package, I took two sessions in Bangalore, then I shifted to Chandigarh and went there and one of the employees there informed me that mine was just a trial thing and am not supposed to be getting...
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S
shwetaagg10
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kaya system

Address:Gurgaon, Haryana, 122001
Website:www.kaya.in/clinic-locator

Hi,

To start with we are registered customers with kaya dlf galleria, gurgaon for more than a year now, registered mobile number - [protected] (Mrs. Asha aggarwal)
This mobile number is registered for me and my mother (Mrs asha), wherein she is taking facials and i have registered for painfree laser and facials.

Pls note the following points and i expect a reply for every point-

In this...
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S
Seema Mittal Khatri
from Mumbai, Maharashtra
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Highly dissatisfied

Address:Mumbai City, Maharashtra, 400078

Greetings!!

I, seema mittal, had my maintenance session of bikini and ua at clinic :- inside transocean house, adi sankaracharya marg, hiranandani garden, powai. On 15th july 2016.

I was having burning sensation under one lip, yesterday night i was
Hocked to see the big razor cut mark with burning mark under one lip,
The lip has also swollen. I am suffering burning sensation while
Passing...
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A
abhi alapati
from Chennai, Tamil Nadu
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Payment

Address:560048
Website:www.kaya.in/skincare‎

Hi team,

On july 6th i visited kaya for my underarms trial session in phoenix mall, bangalore. I liked it, so i thought to get it done.In this process i asked your kaya clinic people if there are any offers coming, and may be i can come and pay next week. Your representative clearly told me there are no offers for 2 months and asked me to pay right away. Well i paid 15k, and 2 days laters there is 50% off. Now since my treatment...
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Priti0101
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Center manager - mulund west - nirmal lifestyle

Address:400014

The center/branch manager namely asmi bhat, has not followed the protocol properly. i had visited this clinic on 10th jul'16 at around 4:30pm. i had undergone a panic attack during the mask applying session but there was no doctor available and i was not helped with a doctor. i have brought 2 referrals but despite that i am not been treated well in this clinic.

Please look into the same.

Regards,
Priti...
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A
Amrita mili
from Indore, Madhya Pradesh
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Poor customer service and bad behavior

Address:Indore, Madhya Pradesh, 452016
Website:Kaya skin clinic

Hi... I booked an online appointment with indore kaya clinic on 29 june 2016 11:30 am. I waited there fr 1 hour and when i asked they said of busy shedule... I asked abt wht nt informed earlier to me, as i have taken half leave frm the office they lied that they had. After wasting 2 hrs i returned without the service, and the way of talking was so rude nt expected frm the brand name kaya... So shameful. Still.. I m expecting some action or...
+1 photos
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M
madhvik2007
from New Delhi, Delhi
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Unnecessary acne on lower face where laser was done

Address:New Delhi, Delhi, 110019
Website:www.kaya.in

I had booked Kaya Laser session in January 2016 and took first session on 8th Feb 2016 from Kaya Lajpat Nagar center -Delhi and till that time I had no acne.
I had taken lower face package for Laser treatment which included upper lips, cheeks, chin, side locks and after first session on 8th Feb 2016, after that from that day I got lot of acne on the side locks and the beautician there told that acne will got within next 3-4 days. I...
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Supriya Taneja Ghawri
from Bareilly, Uttar Pradesh
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Unsatisfactory services n irresponsible behaviour

Address:Moradabad, Uttar Pradesh, 244001

Hi,
I hv been taking lower face n full arms lazer fr last 1yr frm Lajpat Nagar Central Market Delhi.Nt getting satisfactory result and respond after so many calls n request.On 24 may i hv taken lower face maintenance n full arms 5th session and within 10days i gt hair growth bth on face n arms while usually i get n one and a half month.On my calls thy keep on evading me by saying tht v will consult dr n let u knw but till knw i didn't...
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N
niketa4
from Delhi, Delhi
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Laser hair reduction services

Address:Jaipur, Rajasthan, 302017

I have taken the above mentioned services for side locks and bikini from kaya skin clinic, malviya nagar, jaipur (Gaurav tower).
I am highly dissatisfied with the quality of services provided by the staff. During the treatment the coverage area looked fine as it was mostly shaven. But post treatment i found a lot of area was not covered both in sidelocks and in bikini. Even after mentioning the issue to the staff they kept on convincing...
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Address:Ernakulam, Kerala
Website:www.kaya.in

Hi,
My name is Darsana S Kamath and I had taken package for derma treatment, upper lip laser and combo pack for side chin and side from Kaya kochi- swapnil enclave
All the payment was done as required and taken 2 or 3 sessions of chin, upper lip and derma but combo offer side was not started as they were not aware. I had been talking to staff from March 2016 to make the refund as I had to travel abroad and where Kaya has no...
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P
pujisood
from Mumbai, Maharashtra
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My registration number is lost

Address:Bangalore, Karnataka, 560043

Hi I have taken a life time package for laser treatment for lower face. and taken lots of sittings. however at the time of pregnancy i have stopped the service. now after 2 years i would like to take the treatment again however the bangalore HRBR branch says it has lost my registration?!! I mean hello what is wrong with yu guys and your system...something i have put my hard earned money into and how can you loose my registration number?br...
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Umaghee
from Bengaluru, Karnataka
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Face product

Address:Bangalore, Karnataka, 560030

Hello!! Diz is umaya from Bangalore, 20days before I purchased some kaya face products for blackheads n pores from Manthri mall malleshwaram Bangalore. One o[censored]r expert suggested me ( 1. Face cleanser - safe for sensitve skin hypoallergenic, 2. All day Detoxifying concentrate, 3. Sunscreen SPF 15 4. Comedone control serum). After using diz 4 product I got lots of pimples on my face n I feel very dullness on my face.. So wat can I do now plz...
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Puja Kapoor Thukral
from Delhi, Delhi
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Very bad laser service

Address:New Delhi, Delhi, 110026

I got laser treatment done for chin and side locks from kaya punjabi bagh new delhi -26 on 7 th april morning 10.30 pm . This was done by some new girl... at that tym i felt she has done it right way but today i realised that she has not done it the right way... as sm of the parts on side lock r not covered and growth can already been seen at this tym which has never happened earlier... so my this sesson was a complete waste of tym session...
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Nedra
from Mumbai, Maharashtra
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Service I have been using

Address:400080
Website:www.kaya.in

I know I should have written in sooner, but honestly, I am nearly giving up on your services at the Mulund center.

I wrote in the complaint last year in August, didn't get someone call me about it till September.

In September, I was told by Sonal, that I would get an extra session for the bikini parts as in my complaint I had mentioned that the complete area that was told to me was not being covered.
br...
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JasmineLamba
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding my 1st trial session

Address:New Delhi, Delhi, 110019

I took my first trial lazer armpit treatment with kaya delhi. Firstly, the lady was so inexperienced that she couldn't use the razor properly and i got so many cuts in my underarms. Secondly, i don't know if she knew how to use the machine or not or if the lazer was done properly or not because it's just the second morning after my treatment and i have almost all my pores covered with hair again and i was rather told that it'll...
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