KFC India Complaints & Reviews

This is my first experience with KFC online order

I had ordered 6 kfc hot crispy spicy chicken bucket, order amount 576 including tax amount of 90 and delivery amount of 30, pls can you send me the order or refund my amount back.
I am attaching screen shot of amount deducted from my ICICI account

I live at sec 74 super tech Capetown, CB2-306. Phone number is :[protected]

Tried to contact noida toll numbers but none of them were working, I am really dissatisfied, pls help.

I have placed an order online at 16.49. At 18.12 i received a call from [protected] that the order will take another 30 minutes which was not an option and i communicated that over the phone very clearly.
I requested my order to be cancelled and the money refunded. As i never received the order, i request the amount to be credited back to my account.

Order for pickup on 20th may but due to store location issue order was cancelled by store manager
I havent received my refund yet
Order reference 3319601
Date 20th may 2017 time 5 30 pm

Store location: whitefield forum mall

When i contacted ur customer care they told me it will take 4days
But still i haven't received my refund.

Could you kindly help me on the same

Hi,

This order has been cancelled immediately through call centre executive but we haven't receive cash back, I've called your customer care for 3times as they asked me to wait until 19th of this month we did it, please stop testing patience and let me know the status by wen it will get return I am not going to wait anymore!!

Regards,
Sharon

We had ordered 10 piece hot chicken bucket on 31st May, 2017, bill number 2778 at a local outlet of KFC. The quality of chicken they served us was not eatable because of several reasons. Firstly, chicken inside the fried coating was not chew-able as it was severely dry. Secondly, after the first bite, we observed that the bone of chicken was black in color. We were really shocked to see that bone color, it seemed like they have cooked a diseased chicken.

Lastly, as we know everybody order the food to eat and it was not worth eating. I would like to get a refund on the overall bill and if the outlet is unable to raise the standards to make the food at least eatable, the franchise does not deserves to sell anything.

I have ordered at 9:05 pm on 31st may, i have called twice they just say it needs to be delivered but it is not delivered i have requested to cancel the order. He said ok. But after 3 hours delivery guy came (11:58pm) to deliver i have told him i have already cancelled the order and he is insisting me to take it. I refused.

So now i need my money back

Kfc ahmedabad one mall staff charged service tax from on takeaways. As in india the service tax department is not allowed the restaurants to charge service tax on takeaways.

I have asked the staff why they are charging but they informed me that they are charging service tax on takeaways also.

I did not understand the logic behind this and request the concerned authorities to return back the money taken with me immediately.

I ordered chicken from kfc but no body not accepted my order made me to wait in que. I waited since 1 hr but no one not responded to my order. I am hungry and feeling tied and came to kfc restaurant to eat something but the staff of kfc were very irresponsible and not showing concern. So I left out from restaurant.
Very very very very very worst and ugly services of kfc the tables were not cleaned such a brutal services of kfc . One of staff of kfc order customer to clean the tables.

Dear sir,

I visited kfc, ambience mall, gurugram yesterday. Ordered chilli chizza and smoky drum duo. The chilli chizza was served without even cutting the pieces into four and the quantity served was very less to make it into four pieces!!!. After a lot of arguments finally the floor manager (Anil bhatt) accepted his fault and he separated chilli chizza with his bare hands into 6 pieces (Without even wearing gloves. The floor...

Sir I went to kfc at Pacific Mall, subhash nagar, new Delhi, India on 21st May, 2017. There the bill was of rupees 322.i paid it through paytm and also got the message that my payment is complete but the executive there told me that my payment was not done due to same technical error although they cut rupees 322 from my paytm wallet also. So I had to pay the money in cash and the employees there told me that my money will be refunded in 48...

Dear sir,
I purchased burger combo pack from your store at kfc pachgaon (Gurgaon) haryana on 20th april 2017. You charged from me wrong bill extra amount of rs 130 (This is not mention anywhere in bill).
Second thing is when i tried to complain against above matter on your customer helpline no.[protected]. First they pick my call and then make at hold after longtime they disconneted my call and not picked my call lot of times.

For your reference, i enclosed bill copy and details mentioned below:-
Invoice no.-[protected]
Date - 20/04/2017

I want my extra money refund with claim because according to ipc 420&418 act, above cheating is punishable matter. And i already made complain against you in consumer forum.

Waiting for your feedback.

Regards,
Rahul

Hi Customer Care team, I have lost the bill for the purchases that I had made in your Chandigarh outlet. I request you to send me a copy of the same on my registered email id : shreyas.[protected]@gmail.com

Please find the details of the bill below:
Date:[protected]
Time: 21:13:32
TID: 41135857
Inv. Num: 0017609
Bill Num: T1234
Amount: Rs. 597

Thank you....

I did not expect such type of worst quality foods from kfc. We 3 friends ate in kfc at esplanade, kolkata on 14th may at about evening. We ate chilli cheeza.
After about 30 mins, we felt sick. We all suffered from food poisoning.
Next day, one of my friend had intense loose motion and when he went to doctor, doctor told him that he had stomach infection and he has low blood pressure. My another friend was admitted to hospital in emergency at night due to excessive muscle pain. Lkastly, i am also a victim of food poisoning but i had the worst of that i am now suffering from allergy, rashes have spread-ed all over my body. Doctor told me that i have internal infection. Now we all are under medical attention. It has been said that it will take ample time for my rashes to disappear. What ### foods you are making... Due to your unhealthy and poisonus we all ar esuffering from health problems. Before i had a good impression, but such type of poisonus food i have never expected. From now, i will spread bad impression about your company, you have hurted us a lot and that is a major blow to our expectation. For these rashes, even, now i feel a bit ashamed to go in public and some people even misjudges it as kfc and that is because of idiotic foods from kfc. Curse you kfc...!!!

This is to complain about kfc branch at
A s rao nagar, hyderabad, telangana, india. I have had 4 to 5 experiences in the past where the quality of food served at night hours i. E after around 9pm is of low quality especially the mayonnaise. My family members and i have experienced several episodes of illness after consuming food at late hours. The popcorn too lacks chicken.

I had visited pacific mall, tilak nagar new delhi on 14 may 2017 and bought food from kfc, i paid 439 rupees from my paytm account but due to some technical errors the transaction was unsuccessful from you side so i paid the bill by my debit card But amount had been deducted from my paytm account, so i contacted paytm customer care, the are telling me that " In case, denies the transaction/Payment, kindly share the consent mail with us from the merchant end against the failure transaction." order
TIN NO. [protected]V
please resolve my issue as soon as possible

Ordered a chicken zinger burger at KFC R K Cineplex, Banjara Hills, Hyderabad, at 19th May 2017, 18:30. Tin number[protected]

They served me a raw chicken burger. Since it was a takeaway, I could not even return or complain to them about it. Such a shame to be running such a big name and serving food of such pathetic quality. Raw meat can be disastrous to health, and it is the heights of ignorance from such a "famous" brand to be this ignorant about people's health.

I expect an apology and a refund, at the least.

I have ordered veg rice bowl, chicken rice bowl and chicken popcorn, but i didnt get chicken popcorn inside that.
When i am asking to share the bill for the same to delivery boy, kfc is not sharing the invoice with me.
Complain about incomplete order 3310208.

This is unexpected from any restaurant specially from KFC. If some has paid for a particular thing, why KFC is not delivering the same and whenever i am calling the store, they are not picking up my call.
Please have a look on this on priority.
I have attached the screenshot for my order which i had ordered online.

Regards,
Achin
[protected]

I am regular buyer of kfc, mani square mall, Kolkata. Every time I find that the ordered food item does not match with the delivered item. It is not possible to check every item in the counter. Today I paid for pop corn rice and when I can go.e and opened the package, seen that they have not given this. Every time I am facing this issue and now it seems to me it is intentional by the guys in counter.

Dear kfc ppl,
I would like to complain and enquire that tomato ketchup isn't come along with any order?
Do we have to pay as different bill for tomato ketchup? Isn't the tomato ketchup compliment with the odeer of the items?

The other kfc restaurants i visited in india didn't charge for the tomato ketchup. That is the main reason i am complaining about, it doesn't mean it is too expensive but it is the matter of inconvenient while ordering. So much counter people asked. I agree that you do charged other sauce, like mayonnaise.

Silchar kfc did charged for tomato ketchup and this is nonsense. I am sorry use this word. Please give me the right answer and solutions.

Thanking you

On 7th may 2017, i went to kfc, orion mall, panvel. Its a new outlet of kfc, i ordered chicken rock-in burger. When i opened the rap of burger, i was totally disappointed. It was not properly made, it seems like they are marking it in hurry (Just to serve) (See pic), the chicken & lactose was not fresh. They even don't has soft drink machines. Its good that i didn't ordered much. I don't think that this is kfc standards. I love kfc and i have been to many kfc's (India and europe) but this outlet is worse, i will never go to this place again. I hope kfc management will look into this.