KFC India Complaints & Reviews

Hi Team,

Today i tried to order from KFC for the price of Rs 355.18.
Order was placed and they have deducted the amount...
When i call them for the confirmation on[protected] they said there is no order.

After 1.5 Hrs one of their guy come with the delivery and it was of no use. It was not at all fresh nothing was as expected rice were not at all hot and apart from that slush was like water.

Ask the delivery boy why he is late. He said "Ye aise hi karte hai sab orders ke sath agar order time pa chaiye toh kam se kam 2 hrs pehle karo"

Order Id: 2905775

I need refund immediately...

I have ordered from kfc website. I have used online payment option under that paytm wallet. My amount got deducted 244.88 rs. But at the end on kfc website it was showing your cart is empty, and no record of my order. I want refund of my amount asap. Here is my contact no - [protected].
My transaction Id received from Paytm mail - [protected]
I have also contacted to Billdesk and they said that your payment has been successfully processed with merchant, so its fault from KFC site. Please refund my amount immediately.
- Girish Vete ([protected]@yahoo.com)

Hi Team,

Yesterday i tried to order KFC Meals for the price of 796.45 Rs.
Order is not placed.
But They have deducted my amount... and again tried to order that same meals.
same error its came without ordering my amount was deducted.

Order: (2 Times) 796.45+796.45
Total: 1592.9

I need refund immediately.

Respected sir, madam
This is to make u inform tht on 3.3.2017 at Indira Gandhi international airport we Order 2 veg cheese crunch burger at ur kfc outlet and we get served chicken burger, we r 100%pure veg after taking a bite we relize tht this is not veg when we complaint at ur store ur service boy didn't accept his fault and at last he exchange our burger but bad feeling on ur mind we can eat tht this is only to make u inform and let u know tht such a big brand and wht a serious mistake huuu???

My wife (Vaishali More) had a total experience of 5 years in KFC as a Shift Manager and due to some personal reasons she had to leave her job. Then she applied for her PF and gratuity at Malad Hr office. But the staff there is not interested in helping out to her and every time she has to call them. The staff names are Radhe Shyam & Pratiksha. Please look into this matter seriously and reply me ASAP. Thanks....

I ordered a popcorn chicken on 2nd March 2017 at 1:13 PM, KFC Magneto Mall, Raipur, CG. The disposable container in which the popcorn chicken was served had rice residue/ leftovers. It is an absolute manipulation of hygiene. It is not expected from a food chain like this. Moreover there could have been bacterial build up and thinking about it made me feel sick and ultimately i puked. Attached below are the pictures of the container.

Dear Sir / Madam,
We eat at KFC every week since last 5 years. But this wednesday (Mar 1st, 6:47 PM) when i and my wife ordered the chicken bucket at KFC-Kothapet (Chk No:3688), it turned out to be the worst. The pieces of chicken were hard and stale ones. We couldn't even eat more than one each. We got it parcelled and donated it outside. My wife and i decided not to enter KFC again because after spending 800 bucks you people served us stale food which was worst, a meal in a udipi restaurant is better than this. Sorry to say i was a fan of KFC chicken but i have to say after this experience that "I'm hating is it" which is the current apt caption.

I went to KFC, malad west, Mumbai infinity mall yesterday (1st march 2017) to have Hot N Crispy chicken. I ordered it then, I requested to the staff Called Ramchndra to change the peace because the peace was too small and dark in color n oily.I felt that's a bad one, Then he showed me unnecessary attitude n told me cant change the peace, then I said to cancel the order, n call the manager still the guy Ramchandra staff was arguing with me, (Apko mene bola, attitude lag ra ha to mei kya kru). most of the time the KFC Malad west Infinit-II staffs r unnecessarily argue with other customers too . n serves very bad burgers, no veggies, no proper way of service. I visited INORBIT mall, KFC the staffs r so well behaved n they at least listen to us n serves far better then KFC infinity Malad-II.I was so pissed off .I visited KFC like 2-3 times in a week. I was so hungry n thats sad that they cant even provide good food to the hungry costumer. N the staffs are behave like they owe the place they will give whatever they want to give, whether its bad or worst. I also write a complaint in their scrap book, But no hope from them to take any action, Hope for the justice .Thank You

Hi,
I went on Wednesday(1st march 2017) to grab the offer of 12 pc. crispy chicken for Rs 300. But I was declined stating their is no chicken to avail this offer according to them you can have chicken without the offer.

Location - Gopalan Signature Mall, Bangalore - 38, old madras road.

I was surprised and disheartened. I had to spend a lot for the in KFC for the food.
I want a refund as I went for the offer but was declined and i had to pay Rs 1056. for the food.

Please find the attached bill.

Regards,
Arun Kumar Gope
ph- [protected]

My name is Yudh Vijay Singh Rawal, Retired Corporate aged 70 yrs. Living at 806 Challengers, Thakur Village, Kandivali East, Mumbai, I had ordered for Crispy Chicken on Phone no[protected] for delivery on 8th Feb 2017. at 19:10hrs. I was told that delivery will be done by19:40 hrs. When I never received my order by 20;10hrs. I called to find out the status of my order. One gentelman known as Chetan picked up the phone and told me that he will look into the matter and asked me to hold. After 10 mts he cut off the phone. I called again and enquired about the delivery status. The person behind was Chetan again and was very very rude. He cut off the phone .
I called up again and demanded to talk to the Manager, who came after quite some time on the phone. His name was Radhey. I inquired about the status about my delivery. Mr Radhey informed that he will find ou about the status and call back. After 20 mts he calls back and informs that my order has been cancelled and hung up. I am very very upset about this incident and stopped ordering from KFC. I WAS REGULAR IN ORDERING EACH WEDNESDAY AND FRIDAY. Iwill appreciate that the matter must be looked into and erring order taker must not be on the job of taking orders. Manager like Radhey must be removed from the service as they are unable to handle staf[censored]nder them.
I will appreciate you reciprocate and inform about action taken.

KFC prahladnagar ahmedabad.
I reached KFC at 3:30 and I ordered my food but at last, when they are serving at last they said me that there is no catch-up (tomato sauce) with them. And I am fond and loved too eat sauce with chicken. The taste is incomplete without sauce. The combination of sauce and chicken make complete KFC for me. I am totally upset from your side. You should tell first to customer about reality.

Hi,

I have tried to place a order from KFC online. I have added Wednesday offer with 10 pieces which was cost 400 rs and 2 smokey grilled pieces which was total cost os 700 rs. I have paid through credit card. But my card has been deducted this money but i have not received any order or any conformation message or email. I tried to call KFC but all the time it was busy. I want you to refund this money to my card and additional some compensation because you spoiled my party.

Thanks
Sagar Dagar

Phone number associate with the order is [protected] and email address is [protected]@gmail.com.

Sir your employees deepak & babu lal misbehaves with me they refuse to sell the meal to me & use abuse words for me if i ask for complaint register then they totally refuse to give me the register their conduct is very bad they said they are owner of that kfc so nobody can take any action against them so i request you to immediately take a strong action against them

I went at kfc outlet at nagpur eternity mall.
I had coupon from tatasky
It mentioned "get one krusher worth 100 free on bill of 500"
My bill went to 576 and i showed them the coupon and asked for krusher.
#8802 of date 22/02/2017. If company is providing the coupon it ahould work on alll outlets of kfc
Very bad experience. Not expected from kfc.

Name: Babu
Mob: [protected]

On Feb 1st, I order food worth 710.44 rs. Money got deducted from my Citibank account and order was not placed. When I called the customer care they told me that, as it is wednesday because of the network congestion payment might not be processed and you will get your money refunded. Please place the order again. Believing that I will get money refunded, I order same food items again. But my money for the failed transaction is not refunded. Its been more than 20 days. last week I called the customer care they said they will arrange a callback but no boday called me. :(

I ordered from kfc on[protected] at 8 pm.the order was not confirmed.But still my account was debited with 981 rs.Refund the money.order no:2805407. We waited for about an hour and half thinking that the delivery executive will show up but to no avail . Then we tried calling up the nearby kfc outlet numbers but it said that those numbers shown on their websites

I ordered food from KFC, Bailey Road, Patna at 1:39 pm today ie 17th Feb, 2017. I paid Rs 497.33 online and order was placed. I got confirmation mails also which I have attached with this complain. When I sent colleague to pick the order from the outlet, the manager denied that they have not received any such order yet.

So my colleague left without any order. I lost my money and still hungry. Please help me.

I made a order through the kfc website. as soon as i made the payment i was charged for the order but after that there was no trace of my order details or any confirmation. however my account was debited for the amount. when i called kfc customer care i ws told that the amount will be refunded. but i did not get nay refund of the same.

on the attachment the transaction date was 8th feb. i later placed another order on phone and swiped my card.

Paid Rs.531.65 on 22.01.2017, in KDC Website, through paytm wallet for delivery of food. Food delivery they didn't do, further there is no intimation whether they will do or not. After calling customer care thrice also they did not give me any particulars or traced my amount. Customer care approach is not very friendly approach and it needed to be improved.

There is no name of city raipur that is the capital of(chhattisgarh)and we are not getting the offers because there is no name of raipur so it is our complaint and try to solve it fast as soon as possible I love kfc it was good but now I have just started unlinking it and try it to improve and now you have stopped making chicken chizza and it was too good and reasonable range and just have stopped it .please register my number for special offer on my mobile number
Thank you
Gurpreet singh khalsa
Mobile number. [protected]