KFC India Complaints & Reviews

Mr irshad taken order for 2 med popcorn chickn 1 small chicken fried roll 4 piece hotwing collected 520 rs packed 1 small popcorn against 2 when questioned collected 129rs extra and again delivered the same order.. Wastage of time and energy and settled by giving 129 rs back insult in front of public wastage of time previous experience of order change many times

Hi
I took hot wings from kfc drivethrough address: sector 142, noida, uttar pradesh 201305, and the chicken was smelling bad and was very old so i had to throw it as it was not in a state to eat, one of my friend had it as i discovered late and he is having loose motion next day. I am really concerned about the quality of chicken please expedite this and let me know how can i get back money back. Drivethrough are for having something on drive and if i have to come back and return chicken this is really sad. And i will not do it.

Regards
Samarjeet singh

Today i had been to kfc outlet at total mall, near kemfort temple, banglore. I was made to wait for my order for 30 min and no update was provided while i was waiting. This was not expected from a brand like kfc. Order no and other details can be found in attached bills and a certificate upload of good food for kfc. But it's a shame.
[protected]@gmail.com

Sir i was shocked to see the order given by me after reaching home. It was very much cold not properly prepared as per the status of kfc. I think that ur preparation is much much lower than the preparation of the man standing in the streets selling the food. So now i decided to get food from streets rather than ur restaurants because it was very much worst i cannot even eat it.

I had ordered from nico park kfc salt lake city, kolkata. The food was already cold due to bad weather but they put a thin strip of chicken in the zinger burger patty.. As i am a huge fan of zinger burgers because of how filling they are. Today it took me by surprise when the food arrived at my doorsteps and i took a bite into it to find a hollow sham. I feel totally deceived by kfc today. And the patty was just a thin strip if chicken with hollowed edges

I have recently visited kfc in trichy, and there i have seen that by paying through the paytm wallet i would be refunded my money back and i have ordered my meal and paid my bill through paytm and it’s been like 4days and i still have not been refunded whereas the kfc official has said me that the transfer would be done within 24hours. So, i request you to initiate my transfer to my paytm account.
Thank you!

Dear sir / madam,
Today i bought mighty variety bucket from kfc outlet in growels mall, kandivali east. Mumbai. The bucket has 4 hot & crispy, 4 hot wings, 3 boneless strips and a pepsi as per zomato menu as well as the person i spoke to on the phone named shubhangi. But i only got 3 hot wings instead. I hereby attach the photo of the reciept, the zomato menu and the order that i recieved. (3 hot wings and 3 boneless strips). I received one short. I would like the refund for the short order. Waiting for your reply.

Regards,
Jay kulkarni

Had cheesy crunchy meal in domestic airport t1 delhi.. The burger was so pathetic in taste there was only mayonnaise inside instead of cheese that too less in quantity..in meal fries was tasteless.. Thankgod i have not askd to add ice in pepsi or else pepsi would hav been diluted water.. Morning breakfast we opt for kfc after rejecting 3 to 4 other eatable stores in airport we paid 389 and it was worthless... Quality served was so poor cant even recommend someone morning mood was totally spoiled by having cheesy crunchy meal

This is a complain against staff nozira - kolkata howrah station, we ordered 2 meals as per menu at the counter however
Your staff gave us medium meal instead of the small meal plus she didn't care to ask which drink would you prefer, moreover she did not provide the bill after card payment despite asking her for bill as she had billed 1000 island dip without our knowledge & even after returning the dip she nonchalantly said it is billed for one layer sauce in the meal which i had not asked & she was adamant.
When i assertively told her senior abt exaggeration of bill and concealment of facts she agreed to make up for it with an an order of the same amount & eventually refund was made for the 1000island dip never ordered.
Want an action for duping customers in this manner

Manager named alam at kfc at r-city food court, mumbai behaviour was highly arrogant and with wrong attitude when he said other customer who came after us to give order at other counter while me and my friends were standing since long before that. When i said me excuse i am standing before the other customer if you can see. Than he rudely replied no i cannot see. How can he reply like that to any customer. Why you people hirer such arrogant staff. Plus take strict action against him.

My name is yeteendra dinesh. I have placed an order of 1274.89 on 7th june but the transaction is failed due to technical issue after deducting the amount from my account. That amount has not been refunded till date. I am prioviding you the details of the transaction as per my banker.

Name: yeteendra dinesh
Mobile no. : [protected]
Email id: [protected]@gmail.com
Transaction number: jsbi[protected]igabkzult6
Transaction date: 07/06/2017
Settlement date: 08/06/2017

So far i am getting negative responses from your company representative side

Dear sir\madam

On dt.02nd oct, we had shopped on your kfc (Yeshwanthpur, bangalore) for rs.722 (Order id yri258-01c2207d[protected]), against which we had made the payment through phone pe & got the cash back of rs.150, whereas we had been informed by the person of kfc that they haven't receieved this a mount in kfc account and asked for make the payment again, which we had made through the cash same time but we had taken up this matter with phone pe customer care and they have informed us that the amount of rs.722 has leardy been credit in kfc account, pls see the below message reieved from phone pe customer care, hence request you to pls take up this matter on priority or else we will have to go to consumer court as no one is responding on this matter and the name kfc is being spoiled here.

Hi
Today 04/10/17 me and my friend visit to faridabad kfc sector 12 and we are waiting for our chinese clients cause we have lunch and meeting planning so they get late for one hour but in mean time ur manager mr. Manish came and said very roughly this is not your meeting place if you want sit so order now or leave.
So i just want to know this is the respect which kfc give to his customer after his bad behave we didn’t fight or argue with him cause he is not match at my standards after this we go to mc donald and we spent almost 20000/-

Now pls let me know what you can do for take ur customer back.
Waiting for your response

Regards

Date of incident-1st oct 2017
Yesterday (1st oct 2017) i purchased a bucket of (5 pcs) hot and crispy chicken from devyani international ltd. Yatri niwas, ground floor, howrah satation, howrah, west bengal. Ph no.[protected]
Gstin no.19aabcd5534a1z2. Inv no 36817g46081 ord no 36817g46295 date 10/01/2017.
Description:it was a parcel order and while consuming at home found a hard flat circular substance (5 mm dia. Approx). One side of the particle was deep red and other side whitethis was quite disgusting.
It was not expected to find such an foreign particle in an highly reputed food grade product.

Plz lodge a complant against it.
I do have photographs of it

Today in this evening we have booked one order from madhusudan nagar, bhubaneswar, odisha 751001. The order flows to automatically to kfc at pal height bhubaneswar. But that kfc fails to delivery the product on plea that this area does not come under their jurisdiction. So why in every order that kfc is mentioned as nearest booked which is failing to delivery.

On 19.09.2017 i had placed an online order in kfc of rs 554.60 but due to rain they had cancelled the order and its more that 2 weeks and still they had not refunded the amount i. E 554.60 which is deducted from our account. Also we had called them many time but the response from customer care and store is very venerable as they are not having any details regarding the refund.
Request please look into this matter and make them to refund our amount which is 554.60. Also my number used for this order is [protected].

Dear sir

I am inform to you today 30/9/17 came your kfc udaipur city (Legs city mall) i ordered one hot wings, hot n crispy and one coke when i got my items all i see that a one insect is there inside the hot wings and u asked her kfc staff he said that it is a part of bone but i know very well it's not a part of bone then i said give me some samples but i see that see what is this so he threw the insect and said that it's not a insect i 'll take a picture and i said that i complained to consumer court so she is not agree wide me and not give me any written complaint i'll show you actually what is this

Sumant kumar

[protected]

Hi,
I just made a transaction at kfc outlet, hsr layout, banglore, karnataka, 560102. I had a wallet balance of around 100rs in phonepe app (I don't remember correctly). The bill amount was 264 rs. The phonepe app asked me to pay 153rs through upi. I paid using my sbi bank account through phonepe and the transaction was successful and the money was deducted (153rs from bank and remaining from wallet) from the bank and from my phonepe wallet. But the kfc guys are saying that the transaction failed and i have to pay again. They initiated a payment again and when i said that i have already made the transaction, they declined the second transaction. They said that the first transaction got failed in their system and they dont have access to check the bank account to see it they got the money or not. They said that the money will be refunded bak. So i made another payment using the same banks debit card. I paid total 528 rs for a 264 rs order. Kfc guys told me that it will get refunded and took my mobile number and phonepe transaction number.

The phonepe transaction id is: c1709291314091891056848
Date: 29/9/2017
Place: kfc restaurant, hsr layout, banglore.

I had swiped my card in kfc, phoenix mall, mumbai for a payment of rs.634 but they wrongly entered and took the amount of rs.6340 from my s/b account on[protected].

I asked them to refund the payment but they said that we made a void sale receipt, so that amount will be transferred to our account automatically within 2-3 working days. Till today the amount is not refunded to my account. How many days it will take to refund the money.

I spoken to my bank also they said amount is not refunded from the kfc account, if they had did it would be refunded automatically to our account

Hi, i have visited to kfc (Cp, new delhi) yesterday with my mom & younger sister. When we were having our meal, i come to know that my bag was stolen (Items in bag :- ₹17000, 1 gold ring, 2 gold ear ring, 1 sony xperia z). When i asked kfc manager (Tarun) for cctv footage, he compeletly neglected my request first but after involment of delhi police he got agreed, however how shame to know that kfc have all footage except during the hour of incident. Which makes me to doubt in kfc staff. Sir/mam the behavior of store manager is not good to me, also he keep trying to hide everything from me. I request you to kindly help me to arrange footage or compansiate my loss, as i have no choice except then consumer court & social media.
Please do the needful, as i am not strong enough to bear this loss.

Also like to highlight the store manager word to me : "mam to whatever you want to, i am not gonna show u cctv footage"
And after sometime :
"our cctv is not working since last week"

Regards
Tabassum
+91-[protected]
[protected]@gmail.com