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KFC India Complaints & Reviews

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Last updated Jun 13, 2024
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KFC India reviews & complaints page 108

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A
Achinkumar740
from Ludhiana, Punjab
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I am complaining about incomplete order 3310208

Address:Chandigarh, Punjab, 160022
Website:Kfc.co.in

I have ordered veg rice bowl, chicken rice bowl and chicken popcorn, but i didnt get chicken popcorn inside that.
When i am asking to share the bill for the same to delivery boy, kfc is not sharing the invoice with me.
Complain about incomplete order 3310208.

This is unexpected from any restaurant specially from KFC. If some has paid for a particular thing, why KFC is not delivering the same and whenever i am...
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A
Ashis Ray
from Vijayawada, Andhra Pradesh
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Take away do not match with bills

Address:Kolkata, West Bengal, 700074

I am regular buyer of kfc, mani square mall, Kolkata. Every time I find that the ordered food item does not match with the delivered item. It is not possible to check every item in the counter. Today I paid for pop corn rice and when I can go.e and opened the package, seen that they have not given this. Every time I am facing this issue and now it seems to me it is intentional by the guys in counter....
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T
Titus Gaichundin Gengmei
from Kolkata, West Bengal
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Tomato ketchup.....

Address:Cachar, Assam, 788001
Website:kfc

Dear kfc ppl,
I would like to complain and enquire that tomato ketchup isn't come along with any order?
Do we have to pay as different bill for tomato ketchup? Isn't the tomato ketchup compliment with the odeer of the items?

The other kfc restaurants i visited in india didn't charge for the tomato ketchup. That is the main reason i am complaining about, it doesn't mean it is too expensive but it is the matter...
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S
sharmaak1983
from Mumbai, Maharashtra
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Defective product

Address:410206

On 7th may 2017, i went to kfc, orion mall, panvel. Its a new outlet of kfc, i ordered chicken rock-in burger. When i opened the rap of burger, i was totally disappointed. It was not properly made, it seems like they are marking it in hurry (Just to serve) (See pic), the chicken & lactose was not fresh. They even don't has soft drink machines. Its good that i didn't ordered much. I don't think that this is kfc standards. I love kfc and i...
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N
Nishu6495
from Bengaluru, Karnataka
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Product not delivered and refund not done.

Address:Bangalore, Karnataka, 560085
Website:online.kfc.co.in

Dear sir,

I have ordered food from your restaurant online on 10/05/2017 at 9:21 PM and made the payment. The order not delivered( I dont know what might be the reason) and didn't receive any refund yet. None of the person from store has called and informed about anything yet. And there is no clue of refund.
order ID is : #3256362
please help me get my money back.

thanks,...
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D
deepu np
from Bengaluru, Karnataka
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Delivery issue

Address:Bangalore, Karnataka, 560068
Website:online.kfc.co.in

I have ordered chicken bucket on 10 may 2017 at 7 30 pm from total mall, madivala, bangalore and i got it at 9 45. Two times i contacted after half an hour and they told me that i will get the product within five minutes because of no response from them i contacted the store and they told me my phone was switched off but it was not and i reordered at 8 30 and after half an hour i contacted them again they told me that they are cooking the...
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S
from Tanuku, Andhra Pradesh
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Gift card lost

Address:Hyderabad, Andhra Pradesh, 500062

Hi, this is santosh kumar. I love kfc and i am regular visitor to your store/s. I have lost my kfc gift card during my last visit to kfc, dr. As rao nagar. Card details are as under:

Card number - [protected]xxxxxx
Expiry date[protected]
Balance amount - 544.44
Gift card rr no[protected]
Last purchage made on[protected]

I request you to issue new card with the currency balance of...
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S
Someah
from Ludhiana, Punjab
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Bug in the drink

Address:Ludhiana, Punjab, 141008
Website:www.kfc.co.in

Respected sir,
I want to bring this unfortunate incident to your notice that today (06/05/2017) when i visited kfc at jmd mall, ludhiana. I place my order including one majito soft drink. When i received my order, while drinking my soft drink i found one bug in my glass. I called the manager. And told him about the incident but manager was having doubt of me. Without my consent he simply put his hand into my glass and try to find...
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A
Azhagu Vasanth
from Vadodara, Gujarat
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Poor delivery and careless reply

Address:600042

I have ordered for food at kfc (velachery) and intimate them to bring swiping machine. Half an hour after the estimated delivery (10 pm) time the food has been delivered. The delivery person simply leaved the food saying he missed swiping machine. I have to wait another half an hour on road till 11 pm for the swiping machine. Meanwhile when I enquired about the delay after several calls I have been provided with manager number( [protected])...
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G
gvsandeep
from Pune, Maharashtra
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Very worst taste and quality

Address:Pune, Maharashtra, 411014
Website:kfc

I have ordered in KFC via foodpanda, taste of the products are very worst.
Spicy grilled chicken is not at all fried and small pieces are delivered and taste seems old chicken is used.

Wings are juicy and tasty - good as expected

Veg strips was not at all fried and instead of 8 pieces, i got only 7 pieces

Given feedback, but no reply from the team

[protected] - number used...
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N
n0tty
from Lonavla, Maharashtra
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Unethical behavior and payment not received

Address:400703
Website:online.kfc.co.in

Rs 748 was deducted from me on the 26th of April 2017 for food I had booked via online portal but was denied to be delivered as the delivery was only till somewhere in the middle of Vashi Koparkhaine main road and not till my place for which you'd need to travel some distance inward. It has been days and I have still not received the refund. Earlier, KFC had not delivered item worth 60Rs in December 2016 and had told that they would refund...
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M
from Jamshedpur, Jharkhand
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KFC Burger delivery worst condition

Address:Chennai, Tamil Nadu, 600119

Ordered KFC food for door delivery via call center. (Order no; 3895, Reg Mobile no; [protected]) The packing condition is very worst, the burger is smashed like idly and the bun used is tea bun.

I am a regular customer of KFC, this is the first time, I am seeing this worst door delivery of food.

Ordering food for Rs.900 should be worth of it.

please take the necessary action....
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N
Nirvik
from Chennai, Tamil Nadu
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Refusal to accept new 500 rupee note

Address:Kolkata, West Bengal

The kfc outlet of hatibagan, kolkata refused to accept a 500 rupee note owing to the fact that a number ('71') was scribbled on it in pencil. I was harrased unecessarily i feel. Please advice me on the legality of the issue. They claim that rbi has made scribbling of any kind nullified the validity of banknotes. Is this claim true? What rational basis does this have if the scribbling is a mere number and that too written in pencil....
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K
Kleio B'wti
from Mumbai, Maharashtra
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Soggy food delivered and pathetic service

Address:Thane, Maharashtra, 401105
Website:kfc.co.in

I booked an order for a 10 pieces bucket for crispy chicken on 26 april 2017. The order was placed over the phone for mira road branch, thane/mumbai.

The bucket had soggy chicken pieces and was cold. I refused to accept it. The delivery guy then asked me to accept another bucket which was warmer. There was a huge piece at the top of the bucket which was not very crispy but was ok to look at. Later i realised all the pieces...
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A
aneeshunni
from Thiruvananthapuram, Kerala
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Very bad customer Service at KFC Pattom Trivandrum

Address:Thiruvananthapuram, Kerala, 695004

I visited the place on 24.04.17 at around 10.30 PM. Made an order for just 3 hot and crispy and 2 chicken rollers. The order was delivered only at around 11.20 and I could see that the cooks were not in their work stations and i think they were just having their dinner. It is fine with me and am usually ok with such delay but then i was having my 6 year old son with me and he was really sleepy and hungry. They delivered orders that were taken...
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B
BhanuPandey
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money paid and order not received, no way to contact kfc

Address:Ghaziabad, Uttar Pradesh, 201301
Website:online.kfc.co.in

Dear Sir,

I have placed one order and order no. is[protected]placed on[protected]:08:20) that was expected to get delivered at time is[protected]:40:00 approximately. but even after 30 minutes this is not delivered. This is costing me Rs. 368, you are requested refund this amount immediately.

Even when I contact your store they are very rude. Please do needful. You may contact me at [protected]...
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M
Mahesh reddy G
from Chirala, Andhra Pradesh
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About EMPLOYEE

Address:Nellore, Andhra Pradesh, 52243u

I am visiting u r new franchise 4 times in Nellore (Ap). Employee behaviour is pathetic n food also not equivalent to ur other franchise coz I have many times in KFC Like Hyderabad, Vijayawada & Bangalore etc... but in this new store food is not good ... Employee behaving like street food sellers... coz people Will like KFC... pls take a feedback from customers when u opened new franchise. If not have done KFC will lose reputation... I think...
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H
Harleen Marwaha
from Gurgaon, Haryana
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Complaint on the food preparation at kfc restaurant

Address:New Delhi, Delhi, 110001

Sir/Madam
Complaint on The Food Preparation at KFC Restaurant, 6-7 Scindia House, CP, New Delhi
I am Shriya, writing to you to inform you that the services given at your restaurant were not satisfactory.
I have driven to KFC (even when the nearest location was nowhere near my destination) almost every weekend because of the trust in your ESTEEMED FOOD CHAIN. Until yesterday I realized that I’m not buying full meals...
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V
Vidya shanakar Sharma
from Chennai, Tamil Nadu
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Order reference #: 3064523

Address:560076
Website:www.kfc.com

Hi,

I booked the above order thinking it is home delivery. But this was for pick up order . I could not do so since this store is far from my place. I contacted your customer care they said the amount will be refunded. I have placed order on the KFC shop at bannergatta road same day online and got it delivered home.

Now I would like to know when the refund will happen.

Regards,
Vidyashankar....
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P
Pmros Solu
from Hyderabad, Telangana
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Bad Service from KFC outlet

Address:500029
Website:KFC

Chk 123 dated 12Apl'17 21:30
Item: Hot & Crispy 6 Pcs
Location: Himayatnagar
Cashier: Sai Ram M

Right from beginning this cashier was not customer friendly
While placing Order, requested him for extra Ketchup Sachets.
While delivering he gave deliberately 4 Nos. On again request, gave only 2 nos very reluctantly. 6 sachets will not be sufficient.
Wish to know wither it is instructed...
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