Lakme Complaints & Reviews

Hi,
I am lodging complaint against the LAKEME SALON located in V3s Mall, shakapur. Please dont visit that parlour which can not regard the customer. They make fun of customer. The name of the person who made fun is Vikram (Hair Dresser). When I asked for a hair do that was including in my make up. He made fun of my hair with other colleagues. Becasue I have very light hair. But this does not mean that they should be making fun and...

I bought Lakme Mascara for Rs.225 from a dealer named SHIVANI SELECTIONS . The shop owner didn't allow me to open the case from shop and told me its 100% sure that it will be good. When i finally try it from home it was fully dried up. I went back to the shop and showed the product to the dealer. Instead of replacing he started shouting and tell me that LAKME dosn't replace him the product. Is that a satisfing answer. I used only...

Please refer to my daughter Vartika gupta's complaint reg. damage to her hair. the complaint was delivered at their Sindhi Colony centre on 5.12.2010. they have not bothered to offer any solution, nor have they called back or written back to control the damage.

This shows their callous attitude to the problems of their customers primarily caused by them by hiring incompetent undertrained/untrained people.

This...

The Owner,
Lakme Salon, Sindhi Colony,
Sion West, Mumbai-400022.
29.11.2010
Madam,

POOR TREATMENT AND HAIR DAMAGE
HAIR STRAIGHTENING PROCEDURE:

This is to bring to your notice the following facts which have already been told to your manager verbally:
1. I wanted to get my hair straightened and contacted your salon for the same on Tuesday, 10th...

The Lakme eyebrow pencils purchased by me recently were found to have extremely soft leads which break off very easily when I try to sharpen them.I have tried to sharpen the pencils with the sharpener used for regular writing pencils & it was very easy & effective earlier. Now the lead breaks off even as the sharpener is turned once. I tried to use the razor blade & got the same result & so is the case with the small mini-cutter...

Hi,

I used to go to Lakme Salon in Brookefield, Bangalore. Iam a regualar customer for the past 1.5 years. I took facial package worth Rs 12000. Initial payment I made for Rs 6000. But I was not at all satified with the service in recent times.Really their service is no worth for the money.Now I want to get back the money. If I ask them, they say they cannot return the money. Totally frustraed. Please help.

Thanks...

The Lakme eyeliners when bought from certain shops in Bangalore and also from bigger outlets like Health n Glow even seems to be adulterated. It is made to be watery and on two occasions two bottles have caused tremendous itching of my eyes and eye infection followed by redness which lasted for day's. This can even make a person blind.

Please ensure this product is sealed so that there can be no manipulation - Thanks &...

Hi,

I am a regular customer of Lakme products. From certain days I am noticing a issue that the products of lakme neither have the price mention on the cover nor on the product.

In that case sometimes the product we purchase exceeds our budget and it is very emberassing to return the product.

It will be really apprciating if you can code the price on the cover or on the product so that we can...

I had taken a sealed maskara from Malviya nagar shop, which was totally dry and expired when i opened it at home.I came to shop next day to chnge but all lakme attendents girls were not ready to listen me. Even that time there behavior was so bad.There were no complaint book on the shop and also no one is interested to check that product. They were just convencing to use that product several time to see it's effect. i am aware about...

I had been to the Lakme Beauty Salon located in Banashankari 3rd stage on the 29th of Sep 10 to get a relaxation treatment done.
I went through the entire procedure which lasted for about 3 hours, it was a harrowing experience for me.
While getting the treatment done, i had to go through tremendous amount of pain and burning in my scalp as well, in spite of telling the stylists about the problem, they failed to acknowledge this...

I am getting married next month. So I called up lakme salon anna nagar on 24 sep 2010 10 Am asking for the bridal service they have provided. A lady took the phone, she explained me somewhat ok.. then there came another cal in the parlour phone . then she just hung up and left to attend that call. She came back after 15 min after talking to that customer(regular customer I suppose) and to the beautician she has assigned to attend that customer....

i am from assam. most of the womenfolk here has very light eyebrows...i have been using lakme' eyebrow pencil since the age of 10 yrs. my mom used it when she was young and she applied it on me when i was in school. now i am thirty, so since all these years i have been using this product and been very satisfied with it..
since last one year, the quality lakme' eyebrow pencil is deteriorating. the material in the pencil has...

Dear sir/mam,

plz note i have got a information from Bluedart courier services that there is a gift parcel from Lakme for me over my resedential address ,as sometimes ago i have given a survey regarding the same,but that parcel was returned to you due to bluedart fault,as they have not searched the address & deleiver on time.
kindly forward the same again over my alternate address i.e-

Office addressbr...

I had visited the Lakme Beauty Salon situated at Hirandani Estate, Pokhran road no. 2, Thane(W), for a hair trim. My daughter had accompanied me, she wanted a variety of services done including hair ironing. On entering the salon we informed the ladies in charge about our requirements, we were informed that we would have to wait for 15 to 20 minutes. Both o[censored]s went for a walk round the complex and came back to the salon within 15 minutes....

I was a regular customer to Lakme Velacherry, Chennai right from the Franchise start date... They were quite ok, initially but off late every thing hsa become so bad... the cleaniness, the hygeine factor, the staff, the facility....

I visited for a root touch up. The staff I had the booking left early because of emergency, so they called and asked whether it is ok to get the service done by a male hair stylist. I agreed and...

The other day i had been to Lakme Beauty parlor - kellys for hair straitening, I had done this last year at bangalore (lakme). As they finished the job, i mentioned to the hair stylist that i was not happy with the job done as i have not even received 20% of the satisfaction that i had experienced last year. However, i thought the result would be good. But to my surprise a day later found that there was no much change in the hair... i once...

Dear sir,

Good day to you!!!

I m Nisha Madani from Bhavnagar. i have working with LAKME COMPANY ago 1 yaers. but our counter is clossed by our company and we have already close to work with 1 years. and i wants to my P.F. and i have sent my P.F. form with my bank detail in our office in ahmedabad(MAN POWER SERVICES PVT LTD.) but they are no take any action. so please check my P.F. status and reply me.
br...

I visited the Lakme salon at Kilpauk in Chennai on May 3, 2010. I was atended to by one Mona, who did a full waxing for me. She was wearing dark glasses and I was wondering why. While she was doig my waxing, i asked her why she was wearign the glasses, fearing she may have conjunctivitis. However, she gave me some story of how while she was doing a pedicure for someone and the water went into her eyes and she had a reaction. Later however,...

I had visited the Lakme Salon at Dollars Colony in New BEL road for a Pre Bridal Aura package. The package promised of a full wax, bleach for face and neck,threading,body glow pack ,hair spa,complexion enhancement facial, a manicure and pedicure. All for Rs 3400/- Inclusive of taxes.

I got my wax done and then i was made to lie down saying i will be given a facial. I told that lady very clearly that im here for the Pre Bridal...

I have wisited Lakme beauty Salon in Koregaon park in Pune for Hair spa. first of all their Hair expert(Anwer or same type of name) was showing so much of atitude in attending me(may be becoz i was not looking so much moderan).then their receiptionist sent another lady to attend me who was not expert in hair spa and during dryer she was pulling my hair like anything......