Lakme Complaints & Reviews

Dear Sir / Madam, I feel mysel[censored]nfortunate enough to be writing a mail like this to such a brand name. I am a regular user of Lakme products from my teenage time. I love the products absolutely. Due to my satisfaction with the products I decided to visit Lakme Salon which was recently opened in my city - Bhubaneswar, Odisha. Since I have been satisfied about the products, I wanted to feel how is the service provided by "LAKME". As my...

This is a complaint about Lakme absolute silk eyeliner bought from pheonix mall Chennai. I bought this product on 03 April 2015 but when I opened it I found that its nip is not coming out of its twister means the twister has some defect in it. when I tried twisting nip came out of it but I am not able to put it back into it. PFA the attached picture of the same, As the nip is outside the twister I am not able to carry it for replacement or...

I had purchased a lakme Eyeconic kajal on 17/3/2015, but unfortunately only on 5 th day o[censored]se, at around 22/3/2015 the product mal functioned as the entire kajal content came out of the nip while normally using it and fell on the floor. I have used this product before, and on the last occasion itself i went on to use it for more than 6 months. I am fully aware of, how to use this product and can assure you that no inappropriate pressure...

Customer name- Tanya gupta resident of ludhiana has faced a problem of faulty makeup and has pimples and rashes on her face due to poor quality of makeup and even the condition was so severe that she had to visit doctor . she also faced harrasment in lakme salon sarabha nagar due to overbooking of brides on[protected] . the management and services are very poor and they are not even committing their mistake . Serious actions is expected...

Took LAKME EYECONIC KAJAL frm JP nagar CENTRAL, the outer pack was named as EYECONIC but wen we noticed the name on KAJAL it was EYESONIC when is fake KAJAL. We can't make out wether its original or duplicate because outer pack is same as original one. This is not fair done to customers...

Super worst service provided by lakme salon, Rajouri garden. Yesterday, my sister went for make up. The make was pathetic, not satisfying at all . The owner behaved in a very unprofessional way, misbehaved, rubbish wording was used by her. Such kind of people should not run business & moreover, lakme brand should take care of such things as such franchises are hampering lakme goodwill. I will take this issue to court !!!...

I got my pre-bridal treatment done at the Hill road Bandra branch of Lakme salon at Mumbai between 11-13 Jan 2015. I had a horrible experience as I contracted an infection most probably due to wrong technique of the facial or unhygienic instruments. It spoilt my wedding as well as post-wedding days. I had to cover the marks with layers of make-up. As the wedding was not in Mumbai, I could not contact the said branch of the salon until much...

I wonder without any usage or visiting to Lake salon my points are getting deducted without any prior information.On my last visit my points were 3600 approx. and today my as per the salon manager ( Shivalik, Malviya Nagar) i m left with 231 points only. This has happened 3rd time with me but being a priviledged customer i never complaint about it & today i couldn't stop myself to write a complaints since now i feel I am being cheated...

I had purchased a 'RED LETTER' shade of Lakme 9 to 5 quite recently. The product when opened smells pungent and also does not stay for more than 15 mins. I had spent Rs 425 on the purchase. I request a replacement of the product from the company. Please find the details of the product below: on the box: B121 10/14 on the lipstick 121J14 please find the bar code and the product picture attached....

I bought lakme eyeconic kajal yesterday. Today when I opened it, I found there is some default in the product. The kajal is not twisting back. And hence the whole product is left in the air and I cannot cover the kajal with the cap provided. Hence the whole product got wasted and I incurred loss....

I did hair Smoothening from LAKME SALON, CUNNINGHAM ROAD on 21st August 2014 and paid total amount of Rs 7247 and Rs 1500 for hair repair shampoo and conditioner. Stylist name is YUVRAJ K who did smoothening for me. For almost a month, the smoothening effect was there. But after a month front portion of the hair started loosing the smoothening effect and it started getting curled. And from down it became wavy for which i visited the salon...

i had bought Lakme Youth Infinity Skin kit which contains day, night cream serum and fash wash 15 days back from ahmedabad and used that product for only two days and i could see my skin getting red and started getting pimples on my face, my complaint is why couldn't you add the skin type details on the label so that its clear for the consumers that is it suitable for there skin or not... seriously how could you people miss out on such basic...

I purchased this lakme Absolute matte Lipstick, 047, Classic Rose. The advertisements and internet description of the prodicy says that its a long lasting lipstick, ref: http://www.lakmeindia.com/product/lakme-absolute-matte-lipstick. I would really like to know what does long lasting mean here as it did not stay even for an hour. I did not eat anything nor drank anything and still its gone like I have not applied anything since ages. Its...

I shuchi, customer of lakme punjabi bagh, new delhi. Its been 6 years that i have been visiting Lakme for services. Recently a new manager with the name of SHARMITA CHAUDHARY joined the punjabi bagh branch. My first conversation with her was not at all professional. She conversed with me as if she owns the salon and the customers are just nothing for her. She was very rude with me. I told her to talk politely but she did not. Today i.e 6dec...

i had bought Lakme Youth Infinity Skin Firming Day Creme a month back and used that product for only two days and i could see my skin getting red and started getting pimples on my face, my complaint is why couldn't you add the skin type details on the label so that its clear for the consumers that is it suitable for there skin or not... seriously how could you people miss out on such basic details .. i bought that product which is...

Lady on a Reception in Lakme Saloon was really pathetic towards Customer's .She was being extremely rude to Customers. Parlour doesn't even have a facewash and it seems they are perfect in transforming Bride with Fair Complexion into a Bad Face filled with shiny and bad makeup . They proudly say that same bridal makeup they do for everyone, doesn't matter whether face is fair or dusky or black. I went there for my Sister's Wedding...

No effect as it promises Sir/mam, I have bought 2 lakme eyeconic kajal . I am doubtful on the products. Please visit and identify the duplicacy. It doesnt stays for 2hours either. Kindly redress the grievance and where shall we purchase original products?....

Sir/mam,
I had bought a eyeconic kajal in the month of august and I am not happy with the product as it promises it is smug proof and stays on eyes upto 12hrs but trust me as soon as I board the bus and reach my office by an hour then I can see my eyes turn black because of this smudging.
I have a complain that If they can't fullfil the promises they should not fool people. Better they take this product back from me....

I bought a Lakme CC Cream from Rakamari stores(phone no.[protected] Kolkata .Your appointed skin analyst named molly handed me a Bronze shade while I am very FAIR.She didnt even tell that there are two shades OR ANYTHING !!! When we complained regarding the same she said the BEIGE isnt available.
Thus I can clearly find out that this is a case of clear STOCK CLEARANCE AND CUSTOMER CHEATING.When I said that this is customer cheating...

Hi Team, Greeting of the Day, Last month I have brought Lakme Absolute Kohl Kajal worth Rs.700 from New U, Crown Interior Faridabad but the moment the pack was got opened, the nid of the pencil was broken . I tried to sharp the kajal pencil but again and again the nib was getting broken due to poor quality . Could you please let me know the process of replacement or reimbursement. waiting for your response. Thanks Ayushi...