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Lakme Complaints & Reviews

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Last updated Feb 27, 2024
Complaints 523
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Lakme reviews & complaints page 26

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C
CHANDRABOLI_SEN
from Betul, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lipstick melting like hot chocolate

Address:West Bengal

I BOUGHT A LAKME ENRICH LIPCOLOR CLASSICS LIPSTICK NO 254 (GRAPE MATTE) FROM A RENOWNED SHOP IN GARIAHAT MARKET. ON THE FIFTH DAY THE LIPSTICK CAME OUT OF THE SOCKET IN A MOLTEN STATE. IN FACT IT WAS LOOKING LIKE MOLTEN HOT CHOCOLATE. I WENT BACK TO THE SHOP TO COMPLAIN . BUT THE LAKME REPRESENTATIVE IN THE SHOP REFUSED TO ACCEPT MY COMPLAINT . THIS ITSELF SPEAKS VOLUMES OF THE PATHETIC STATE OFAFFAIRS.I PAID MORE THAN 200RS FOR THIS TRASHY...
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Amruta C.
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Beauty Service gone wrong

I am writing very strongly against Lakme Beauty Salon - Mulund (W), Mumbai. I had gone to there to do few services on eve of my Engagement.
One therapist (named Sangeeta) did eyebrow & forehead threading for me, & god only knows created HAVOC on my skin. When i came back home my skin was so badly bruised with bad cut marks, as if someone had cut my skin with a knife!

I was in an utter mental stress (when i should...
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Ritika Rajput
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LAKME and STREETWEAR selling Expired cosmetics

LAKME and STREET WEAR are selling their Expired Cosmetics and products whose Expiry date is fast approaching/near.


Incident No.1: I bought a LAKME High definition Eye-liner from Health & Glow store at Bangalore's shopping mall 'The Forum' on June 2009.
I used it twice and started feeling itchiness on the skin above my eye lashes. Once the upper part of eye lids slightly swollen with a kind...
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dr.priya ramanathan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refusal to give appointment for complimentary voucher

dear sir/ madam,
i had a shocking and disturbing experience from lakhme studio, nungambakkam, chennai. i have a gift voucher for certain select services. i am a regular client of lakhme , vijayaraghava road. i got this voucher 2 weeks back which is valid till 31 dec. 2009 only. i am trying to take an appointment since 2 days . but they are refusing , saying its busy till 31 st.its unbeleivable, i would appreciate if this offer period...
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Tina K
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received a tester on purchase

I am from Bangkok, recently visited India and bought quite a few thousands of Lakme products from KUNCHALS shop at Lifestyle Mall, near Rajouri Garden MRT station. One of the product I purchased was a 'bronze' jewel eyeliner (the bridal sutra collection) and as it came packaged so I open to see the eyeliner tube. When I got back I opened and saw the word 'TESTER' written on the product I bought. I WAS UPSET. I paid and...
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aanchal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsatisfactory service

i visited the lakme salon at mohali phase 7,on 2/10/09 at 3 .15 for fruit facial, the facial started at 3.40, and ended at 4.10, the otherwise normal timings for facial is minimum 1 hour but this one ended in just 30 minutes to my surprise.moreover i had opted for fruit facila but the executive diidnt use any fruit product, and when i asked that why the fruits were not used, she replied that it depends upon skin base what to use which is...
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Monika Sood
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damage to Hairs

I visited Beauty Salon of Lakme at Model Town,Jalandhar to get rebonding of my hairs on 21st September,09.They went ahead with it & took 7 hrs to complete the process.Whem i saw my hairs after rebonding i found that all shine from my hairs have gone & my hairs were looking rough giving impression of burned hairs.When i told this to the manager she told me that it will give perfect look after 2-3 days.When i saw no improvement i called...
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roopali singh
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

severe reaction of anti tan pack

I had gone to Lakme Beauty salon at gomtinagar lucknow for getting an anti tan pack treatment on 03.09.2009. One of the attendants named Sushma applied the pack on my face. As soon she had applied the pack my cheeks started to burn and I immediately told her about this that it was burning more than the usual. She said that it is normal. After some time when she removed the pack red coloured blisters appeared on my face and it was burning...
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Ragini
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Destruction of Hair

I had been to Lakme Beauty Salon on the 31st of August and had a horrifying experience with my hair. They gave me such a uneven cut that I had to go some other salon to atleast look decent.
In the bargain, my hair is cut so short that it has gone up to earlength from shoulder length.
The stylist was not even ready to listen to me or understand my needs as she hardly understood English.I came out and yelled at the manager who...
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Anamika Lakhotia
from Buldana, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Services

I Opted for the pre-bridal treatment and makeup for my engagement. I paid nearly 7500 Rs

In my pre-bridal Treatment, waxing was highly pathetic, Entire hair were not removed and it was such a painful exercise and results highly poor.

On my Engagement day, Inspite of telling her i need a light make-up she did a over make-up.. I's looking over aged and it was clearly visible tht the make -up is pathetic.....
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rashi gaur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misleading consumers

Hi,

I am a regular customer at Lakme beauty salon, Gujrawala town, New Delhi. Recently the salon has introduced discount coupons book (book of beauty). When the salon manager handed the book to me the first time (and she chanrged 100 bucks for it), she did not inform me that the discount coupon is not valid on weekends. In fact, she provided me discount on Saturday the first time.

So, when I tried to avail the...
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charu priya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

does not remain as quoted

I BOUGHT TWO
1) LAKME LIPSTICK AQUA SHINE LIP COLOUR BATCH NO-STAMPED BLIND AND
2) LAKME 9 TO 5 LIPCOLOUR SHADE-42 SALIN RUBY COSTING 375 RS EACH
FROM THE GREAT INDIA PLACE, NOIDA FROM THE SHOPPERS STOP OUTLET
AND THEY JUST DO NOT STICK OR STAY AS PROMISED AND BEING NON-TRANSFER ONES THEY STILL GET TRANSFERRED AND VANISH WITH IN 15 MINUTES OR THE MOMENT I EAT ANY THING...
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Lakme Customer
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hair and Scalp Damage after coloring

This complaint is particularly for the franchise operated at Brookfields, Bangalore for Lakme Salon. I had gone for hair coloring two weeks back. When the staff applied the color, I could feel uncomfortable as I could feel a burning sensation on my scalp. I reported the same to the staff, but she informed me that it usually happens. During the 45 minute, period, I gulped down few glasses of water and juice as I felt slightly dehydrated. By...
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saroj ghai
from Basi, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my lipstick creates itching on my lips.

hi
im a user of lakme products .
but the new product by your company 511e lipstic 9-5, orchids 535 was purchased by me on 21/4/2009.
the product was purchased from JAINSONS WESTEND ajmal khan road karol bagh, new delhi.
coming bak home when i used the lipstic it created sevear itching on my lips, the manufacturing date was 2 year old .
im very disappointed with this product n demand the company 2 give...
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Priyanka malhotra
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bitter to apply--Poor product

This is to inform you that we had purchased two lipsticks-Lakme Lipsticks 455 classics blackberry, 125 metallics from Goels Stores, Vivek Vihar, B Block market, Delhi.When lipstiks are applied it causes bitterness in the mouth, only these two lipsticks are bitter.Moreover the market storekeeeper is not exchanging or replacing the lipsticks kindly do necessary for the above....
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G Patel
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Original price RS 99 but selling at RS 115 with RS 12 Pears Free!

Original price of Lakhme peach milk moisturizer is RS 99 & in winter now they are selling it at RS 115 with a offer of small 45gm Pears free which costs RS 12. What a way to sell products & make fool of consumers....
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LAVINA
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BLEACH

they r always ready to take money but never ready to give us the correct or the entire treat ment....
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Natasha
from Ambad, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Degraded Quality

Respected Sir/Madam,

This is to bring to your kind notice that, I, Natasha Kohli took combined pre-bridal and bridal package, costing worth rs 7600 from Lakme Saloon branch in phase-7, Mohali, recently. I took prebridal part of package, {costing rs 3600}2 days back from there.But to my utter dismay that service didn’t turned out to be up to the mark.I’m highly unsatisfied and the level of services provided to me...
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NEHA SINHA
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DRAMATIC DESTRUCTIVE HAIR COLORING

I WENT TO LAKME SALOON, RAJOURI GARDEN, MAIN MARKET FOR A HAIR COLOR. THE ATTENDANT NAMED RITU CONFIRMED THE COLOR FOR GLOBAL AND STREAKS. SHE TOOK 3 TO 4 HOURS AND THE RESULT WAS SHOCKING. SHE LEFT THE COLOR APPLIED FOR 3 HOURS FOR THE FRONT HAIRS AND 45 MIN FROM THE BACKTHE COLOR FROM THE FRONT WAS TOO LIGHT AND THE STREAKING SHE DID TURNED TO BE THE GLOBAL COLOR, FROM THE BACK IT WAS OK. SHE APPLIED COLOR ON THE SCALP WHICH IS NOT SUPPOSED...
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nisha
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor quality

I had purchased a lakme product and discovered that i had skin infection....
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