| Address: Hyderabad, Andhra Pradesh, 400069 |
| Website: www.latestone.com |
Ordered three items on latestone in march month payment was also done through debit card, one of the products was found to be in non working condition. Raised the request of return withing 24 hours, person did not turn up from them so had to mail the customer support. No response was received after several calls, mails and follow up some stupid mail is being copied and pasted every time mail is sent. First of all their product is faulty and if i am trying to get my refund of rs 299/ they are deducting 90 rs for taxes and refunding only 209 rs and they say its their policy. I am waiting for my refund till date, after talking to customer care they agreed but not refund the partial amount of 90 rs. Overall the worst experience of shopping with this fraud website, they take your precious money and cheat you big time. I have sent 15 mails to them, shared bank details twice, but they never call / respond and least bothered to give my money back which was taken in advance. Order id (Lo4542207), product is not working - ptron power charger adapt [#662479]. Any body bothered to reply and help???
Jun 27, 2017
Complaint marked as Resolved
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
May 26, 2017
LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.