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LatestOne.com Complaints & Reviews

4.6
Updated: Nov 30, 2021
Complaints 1678
Resolved
1523
Unresolved
155
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LatestOne.com reviews & complaints page 23

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V
Vermahemant
from Allahabad, Uttar Pradesh
Jun 5, 2017
Resolved
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Resolved

Address: Mirzapur, Uttar Pradesh
Website: Www.latest.com

Today received that product and open packet than watch no running status nd this product wrong so I'm not interesting this watch so plz return it.
Regards
Hemant verma
+1 photos
Jul 13, 2017
Complaint marked as Resolved 
Jun 05, 2017
Updated by Vermahemant
Kindly return it
Verified Support
Jun 07, 2017
LatestOne.com Customer Care's response
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
Replace my cash not delivers my order

Electronic watch-unisex fashion round shaped full steel p - Comment #2751908 - Image #0
LatestOne.com Customer Care's response, Jun 12, 2017
Verified Support
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
Sir I have order the vivo v5 back cover .it is so damaged and so many scratches on that . So please take order return .my mobile :[protected] I am from guntur.door number 8/10/208 please retrun.so take that dilvery retrun
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    vamshi karthik
    from Hyderabad, Telangana
    Jun 1, 2017
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh, 500003
    Website: latestone.com

    Latest one. Com
    Dear sir/madam,
    iam not receiving the product item
    please contact my num : [protected]
    LatestOne Team: Your Order #LO5051642 Tracking#:[protected]
    Please cancel my order LO5051642
    product id: LO5051642
    Plzzx cancel this order as soon as possible.

    Waiting for the rply..
    Thank you,
    vamshikarthik
    Jul 10, 2017
    Complaint marked as Resolved 
    Jun 06, 2017
    Arya Rohit's response
    Very scrach andbdamage product
    Verified Support
    Jun 07, 2017
    LatestOne.com Customer Care's response
    Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
    Jun 08, 2017
    D. Thimmareddy's response
    Mini air cooler not running.

    Verified Support
    Jun 09, 2017
    LatestOne.com Customer Care's response
    D. Thimmareddy Sorry for the inconvenience. Do share the order ID with us ... will check.
    I found wrong product scrached product very bad

    PTron Tronite One Bluetooth Smart Watch Gold - Comment #2751895 - Image #0
    LatestOne.com Customer Care's response, Jun 9, 2017
    Verified Support
    Sorry for the inconvenience. Do share the order ID with us ... will check.
    Please immediately exchange.
    LatestOne.com Customer Care's response, Jun 9, 2017
    Verified Support
    Sorry for the inconvenience. Do share the order ID with us ... will check.
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      P
      Puneet2017
      from Delhi, Delhi
      May 31, 2017
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra, 400007
      Website: www.latestone.com

      Hi

      I need to return my order LO5161397 as its not up to quality product.

      Price is also high.

      please share refund process so that we will continue deal in future.

      Thanks
      Puneet Chauhan
      Jul 10, 2017
      Complaint marked as Resolved 
      Jun 06, 2017
      ಮುರುಡೇಶ್ ಕೆ's response
      Return my amt my a/c no [protected] Ifsc code:SYNB0000469 name murudesh.k please send me
      Verified Support
      Jun 06, 2017
      LatestOne.com Customer Care's response
      Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
      Jun 13, 2017
      Updated by Puneet2017
      On 8th june an executive from Delivery Company came to me and took back my order LO 5161397, but after that I have made many call on [protected], but response from there.

      so my humble request to you, kindly ask to owner, how I will get my refund???

      seller address Palred online technologies Pvt Ltd
      Roopam building 1st floor Maulana shaukat ali road
      Mumbai
      Tel[protected]
      telephone
      Jul 03, 2017
      Updated by Puneet2017
      I have shared my account details before 10 days, still awaiting for my refund.
      please clear to me, by when you will return or I will claim by another process of law.

      regards
      Puneet Chauhan
      [protected]
      Not satisfactory, its not the product which i have seen while ordering, this wrist watch case is appeared to be mechanical in the pic but its not like that in real, n quality is not at all satisfactory...
      LatestOne.com Customer Care's response, Jun 7, 2017
      Verified Support
      Sorry for the inconvenience. Do share the order ID with us ... will check.
      Return my amt order noLO5166989

      Cooling Fan - Comment #2751907 - Image #0
      LatestOne.com Customer Care's response, Jun 7, 2017
      Verified Support
      Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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        J
        jgparikh1976
        from Surat, Gujarat
        May 31, 2017
        Resolved
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        Resolved

        Address: Bharuch, Gujarat, 392015

        Our order no : lo5130366, - universal india's best vr headset control virtual reality 3d glasses headset vr box (Black with white).
        I am received tomorrow but your supplied vr headset was damaged (Via - logistic services).

        So please provide me new universal india's best vr headset control virtual reality 3d glasses headset vr box (Black with white). As soon as possible.
        Jul 1, 2017
        Complaint marked as Resolved 
        LatestOne.com customer support has been notified about the posted complaint.
        May 29, 2017
        gulafsha malik's response
        I am not satisfied for your product
        May 30, 2017
        Vinay120's response
        Transaction Id is [protected].
        Verified Support
        May 31, 2017
        LatestOne.com Customer Care's response
        Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
        Yesterday I was trying to buy a watch in latestone.com site, the payment successful and no acknowledgement about product not even mail.error message showing after payment. Money lost from my account. When I trying to contact them no response from their side. They not even handling online complaint facility.

        Damage vr headset received - Comment #2745871 - Image #0
        LatestOne.com Customer Care's response, Jun 1, 2017
        Verified Support
        Hi, please share your registered email id and phone number sir
        Please cancel my order LO5186642 because i don't need that product unfortunately placed by me so please cancel my order.
        product id: LO5186642
        LatestOne.com Customer Care's response, Jun 6, 2017
        Verified Support
        Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
        [protected]
        LatestOne.com Customer Care's response, Jun 6, 2017
        Verified Support
        Hi Share your exact concern. We'll sort it for you Thank You
        When i opened box mobile cover inside is broken. Order no . Awb #[protected].my name is showkat ahmad dar r/o . Sonwar bagh srinagar kashmir near woodlands house school tel . No . [protected].
        LatestOne.com Customer Care's response, Jun 6, 2017
        Verified Support
        Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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          N
          Naziya Mansoori
          from Mumbai, Maharashtra
          May 31, 2017
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, LO5198466

          Latest one.com
          Dear sir/maan,
          Please cancel my order lo5198466 because i dont need that product unfortunatly pressed by my brother so please cancle my order sir
          Product id: lo5198466
          Plzzx cancel this order as soon as possible... I it has made by mistake
          Srry for that.. But plzz cancel my order
          Waiting for the rply..
          Thank you,
          Naziya.
          Jul 1, 2017
          Complaint marked as Resolved 
          LatestOne.com customer support has been notified about the posted complaint.
          Verified Support
          May 31, 2017
          LatestOne.com Customer Care's response
          Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
          When i opened box mobile cover inside is broken. Order no . Awb #[protected].my name is showkat ahmad dar r/o . Sonwar bagh srinagar kashmir near woodlands house school tel . No . [protected].
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            M
            Marla Lingaswamy
            from Tanuku, Andhra Pradesh
            May 30, 2017
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh, 500068
            Website: [email protected]

            I am m lingaswamy my order id lo5176834 today i have received my order when i have open box seal the watch is not working i have call to delvery boy he told to raise the complaint in web site so please look issue & slove asap.
            Jul 8, 2017
            Complaint marked as Resolved 
            May 29, 2017
            diksha choudhary's response
            This watch is not good in quality.
            It has many scrapes

            Not good in looking
            And a defective piece
            Verified Support
            Jun 07, 2017
            LatestOne.com Customer Care's response
            Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
            Please cancel my order LO5194511
            LatestOne.com Customer Care's response, Jun 7, 2017
            Verified Support
            Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
            It is not good in quality
            LatestOne.com Customer Care's response, Jun 7, 2017
            Verified Support
            Sorry for the inconvenience. Do share the order ID with us ... will check.
            My order is not came i order asus zenfone max pouch but the order is not came the latestone is sent me one massage that massage is the order ship in 6 hours but 2 days over the order is not came
            LatestOne.com Customer Care's response, Jun 7, 2017
            Verified Support
            Sorry for the inconvenience. Do share the order ID with us ... will check.
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              J
              Jaradpallavi
              from Shahgarh, Madhya Pradesh
              May 30, 2017
              Resolved
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              Resolved

              Address: 411001
              Website: www.latestone.com

              I am ordered power bank product is not working plz refund my money as soon as possible my order number is LO5117643 plz solve my problem
              +1 photos
              Jul 2, 2017
              Complaint marked as Resolved 
              Verified Support
              Jun 01, 2017
              LatestOne.com Customer Care's response
              Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
              Bhai abhi tak aaya ni order sb detail image m dekh le bs ki ho to bhej de vrna paise wapas kr de thk h

              Product is not working properly - Comment #2745878 - Image #0
              LatestOne.com Customer Care's response, Jun 1, 2017
              Verified Support
              Sorry for the inconvenience. Do share the order ID with us ... will check.
              I hve purchased oppo f1s back cover on 29.05.2017 payment was successfully but order was not completed
              LatestOne.com Customer Care's response, Jun 6, 2017
              Verified Support
              Hi, kindly provide your registered email id and mobile number sir
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                M
                Manohar Desai
                from Ahmedabad, Gujarat
                May 30, 2017
                Resolved
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                Resolved

                Address: 403115

                My order with latestone with order no l05086587 dtd 21-may-17 for multifunctional mini portable solar lamp
                Is delivered through aramex # [protected] valuing rs 548/ delivered today i. E. On 30th may, 2017 at the address:
                Manohar desai.
                C/o cadila healthcare ltd, kundaim industrial estate, kundaim ponda, goa
                In damaged condition. Want to return the damaged item and want to get the refund or new item in good condition. The contact number given is not being connected.
                Jun 30, 2017
                Complaint marked as Resolved 
                LatestOne.com customer support has been notified about the posted complaint.
                Verified Support
                May 30, 2017
                LatestOne.com Customer Care's response
                Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
                ITEM ID :[protected]
                For this product my amount is deducted
                But order id is not given.
                LatestOne.com Customer Care's response, Jun 1, 2017
                Verified Support
                Hi, sorry for the inconvenience kindly provide your registered email id
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                  A
                  akash kapote
                  from Nashik, Maharashtra
                  May 29, 2017
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                  Address: Nashik, Maharashtra, 422101

                  I have received default mini portable fan today 29/5/17 i dont know anything i want my money back... Plz make sure n take the product back i want my money back anyhow
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                    A
                    Arunshibi
                    from Chittur, Kerala
                    May 29, 2017
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka, 560039
                    Website: www.conusmercomplaints.in

                    Iam ordered High quality earphone metal bass headphone with mic for letv 1s. this earphone left side not working only working right side please check that my order and return or new product sent me, my order id LO4637230, my contact no is [protected]. Check that and call me or sent new product. First product price is ok second delivery charges and sending damaged product what is latest one shopping app I think totally worth application this.
                    +2 photos
                    Jul 1, 2017
                    Complaint marked as Resolved 
                    LatestOne.com customer support has been notified about the posted complaint.
                    May 29, 2017
                    Updated by Arunshibi
                    Earphone not working
                    May 29, 2017
                    Updated by Arunshibi
                    Earphone not working

                    Verified Support
                    May 30, 2017
                    LatestOne.com Customer Care's response
                    Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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                      L
                      Lovepreet Anttal
                      from Mumbai, Maharashtra
                      May 29, 2017
                      Resolved
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                      Resolved

                      Address: 147001
                      Website: amarmex

                      I purchase the headphone order id LO5162493 this product has a defect it's one lead work and another is not work when I received then I open the delivery box and I check this headphone it's not work properly and I feel one Headphone is not work and another is not properly work Iits order date is 28/5/2017 and I received it 29/05/2017 seller name is palred online technology Pvt. Ltd
                      +1 photos
                      Jul 1, 2017
                      Complaint marked as Resolved 
                      LatestOne.com customer support has been notified about the posted complaint.
                      Verified Support
                      May 30, 2017
                      LatestOne.com Customer Care's response
                      Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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                        S
                        Sayyed Fareed
                        from Bengaluru, Karnataka
                        May 28, 2017
                        Resolved
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                        Resolved

                        Address: 520001
                        Website: www.latestone.com

                        I ordered vivo y55l case on

                        LO5113569

                        23/05/17

                        [protected]

                        Rs. 348.00...
                        but i got vivo y51l its not fitting for my mobile so change the case as soon as possible or Refund the money...
                        +1 photos
                        Jul 4, 2017
                        Complaint marked as Resolved 
                        Verified Support
                        May 30, 2017
                        LatestOne.com Customer Care's response
                        Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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                          J
                          JOTESH GUPTA
                          from Allahabad, Uttar Pradesh
                          May 27, 2017
                          Resolved
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                          Resolved

                          Address: Kurukshetra, Haryana, 136118

                          I Jotesh Gupta have order Portable mini Air Cooler Adjustable Angels Fan with USB and Battery use order dated: 22/5/2017, order id: LO5093138 at my # 917 sector-5 kurukshetra haryana and made payement online, as i recieved yesterday at my home in afternoon . when i used it i found problem in its fan is not stable rotate i have to turn at certain angel to it. if i turn to certain angel water fill in space will flow out, kindly refund my money or replaced with new piece.
                          Jun 28, 2017
                          Complaint marked as Resolved 
                          LatestOne.com customer support has been notified about the posted complaint.
                          Verified Support
                          May 28, 2017
                          LatestOne.com Customer Care's response
                          Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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                            J
                            Jelttan John
                            from Rajahmundry, Andhra Pradesh
                            May 27, 2017
                            Resolved
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                            Resolved

                            Address: Thrissur, Kerala, L05159282

                            To,
                            Latest one.com
                            From,
                            Jelttan John

                            I want draw your kind attention on the incorrect ordering it would be appropriate to cancel this order .I request you to look in to this matter and cancel my order as soon as possible .I here by notify the order number (L[protected]

                            I humbly request you to cancel this order it was a misunderstanding according to your advertisement .
                            Yours faithfully
                            Jelttan John
                            Jul 2, 2017
                            Complaint marked as Resolved 
                            LatestOne.com customer support has been notified about the posted complaint.
                            May 27, 2017
                            Updated by Jelttan John
                            I want to cancel my order
                            Verified Support
                            May 28, 2017
                            LatestOne.com Customer Care's response
                            Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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                              A
                              Arjun Paul
                              from Ludhiana, Punjab
                              May 27, 2017
                              Resolved
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                              Resolved

                              Address: 500034
                              Website: www.latestone.com

                              Dear sir i ordered a product vr box from latest one site in image its looking gud and very nice but when i recieve it and open it.. And works it.. Its really totylay disappointed me its not good as my thinking. So i want do a mail to return this product but the caompany said to me. Send this oder myself to the compny address but..in online shopping.. If we shop a item and aftr getting this if we not like it we can return it and the corrier boy of company take it back.. Its company responsibility to send his corrier to return item but.. This compny says me to return yourself.. So i want plz help me in this say company to send his corrier boy to take return his product

                              Thankyou.
                              +2 photos
                              Jun 28, 2017
                              Complaint marked as Resolved 
                              LatestOne.com customer support has been notified about the posted complaint.
                              Verified Support
                              May 28, 2017
                              LatestOne.com Customer Care's response
                              Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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                                A
                                Anureet Soni Desai
                                from Mumbai, Maharashtra
                                May 25, 2017
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh, 400069
                                Website: www.latestone.com

                                Ordered three items on latestone in march month payment was also done through debit card, one of the products was found to be in non working condition. Raised the request of return withing 24 hours, person did not turn up from them so had to mail the customer support. No response was received after several calls, mails and follow up some stupid mail is being copied and pasted every time mail is sent. First of all their product is faulty and if i am trying to get my refund of rs 299/ they are deducting 90 rs for taxes and refunding only 209 rs and they say its their policy. I am waiting for my refund till date, after talking to customer care they agreed but not refund the partial amount of 90 rs. Overall the worst experience of shopping with this fraud website, they take your precious money and cheat you big time. I have sent 15 mails to them, shared bank details twice, but they never call / respond and least bothered to give my money back which was taken in advance. Order id (Lo4542207), product is not working - ptron power charger adapt [#662479]. Any body bothered to reply and help???
                                +3 photos
                                Jun 27, 2017
                                Complaint marked as Resolved 
                                LatestOne.com customer support has been notified about the posted complaint.
                                Verified Support
                                May 26, 2017
                                LatestOne.com Customer Care's response
                                Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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                                  J
                                  Jayesh46
                                  from Mumbai, Maharashtra
                                  May 25, 2017
                                  Resolved
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                                  Resolved

                                  Address: 411019
                                  Website: LATEST ONE

                                  Hi tteam,

                                  I have returned the watches and still i have note got any update.

                                  Please look into this and update quickly.

                                  Below are my bank details.

                                  Account Holder Name: Jayesh Tamboli
                                  Bank Name: HDFC Bank

                                  Return Tracking Number:[protected]
                                  Courier Name: Latest one.

                                  Please give me my refund as early as possible.

                                  I have already returned the product BUT STILL THERE IS NO ANY UPDATE ON THIS, ONLY SAYING WE HAVE REFUNED THE AMOUNT AND IT WILL REFLECT IWITHIN 15-20 DAYS.

                                  i'M GOING TO MAKE THE OFFICIAL COMPLAINT ABOUT THE SAME NOW.
                                  EVEN YOUR PHONE NUMBER IS NOT WORING AND NO ONE IS GIVING CALL BACK O ME.
                                  mY NUMBER IS - [protected]

                                  pLEASE LOOK INTO THIS AS I HAVE ALREADY MADE THE COMPLAINT.
                                  May 26, 2017
                                  Complaint marked as Resolved 
                                  I have received my refund and everything is fine now. They have called me from the number:- Contact : 040-67138879 I have received my refund and I don't have any complaint regarding Latest one now. Thank you.
                                  LatestOne.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 25, 2017
                                  LatestOne.com Customer Care's response
                                  Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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                                    M
                                    Manire
                                    from Taliparamba, Kerala
                                    May 24, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560069
                                    Website: Transport damage is coming more kindly avoid that and don't cheat

                                    When i was opened the box, vr products was damaged kindly replace the product,
                                    +1 photos
                                    Jun 27, 2017
                                    Complaint marked as Resolved 
                                    May 24, 2017
                                    Updated by Manire
                                    VR products damaged

                                    May 24, 2017
                                    Updated by Manire
                                    Damaged
                                    May 24, 2017
                                    Updated by Manire
                                    VR products damaged

                                    Verified Support
                                    May 26, 2017
                                    LatestOne.com Customer Care's response
                                    Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
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                                      P
                                      Pritam jojo
                                      from Belgaum, Karnataka
                                      May 24, 2017
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                                      Address: 560029
                                      Website: Customer care

                                      This is the worse company i have ever seen in my life . I did not get my refund and product has been reversed 2 weeks back and customer care no alway busy i think i lost my money ... you keep it up what a company and what a copration ..your employees sucks .i hate latest one
                                      I'll never buy from this side ...
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                                        A
                                        Abhishek saw
                                        from Mumbai, Maharashtra
                                        May 23, 2017
                                        Resolved
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                                        Resolved

                                        Address: Hooghly, West Bengal, 712401

                                        Dear,
                                        I buy a univesal vr box virtual reality glasses. This product is not good that why i return this product. This product order no - lo5035666
                                        Tracking no[protected]. I have an requested to you plz return my product nd return my money.. As soon as possible.
                                        +1 photos
                                        Jun 25, 2017
                                        Complaint marked as Resolved 
                                        May 23, 2017
                                        Updated by Abhishek saw
                                        Plz rutern our product nd return my money
                                        Verified Support
                                        May 25, 2017
                                        LatestOne.com Customer Care's response
                                        Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
                                        May 25, 2017
                                        Shibam Kumar's response
                                        Nhi chahiye mjhe sir sir Maine riseved kr li Hai use bapis kr a Hai
                                        May 25, 2017
                                        Shibam Kumar's response
                                        Sir Maine riseved kr li Hai use bapis krni Hai
                                        Sir ye watch mjhe nhi chahiye maine ek phale khreed li Hai sir

                                        Return - Comment #2741150 - Image #0
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