[Resolved] LatestOne — Refund
Hyderabad, Hyderabad District, Andhra Pradesh, India
I had ordered for Bluetooth Smart Watch on[protected] with COD of Rs 1499.
Order No - SO1764297
When received the product, it was not sealed packed. The box was open.
I had requested for return and refund on 14-04-16. The product was collected on 16-04-16 from my end. I had given the bank details on 23/04/2016 but did not get any response till 10 days.
I had again mailed to the company regarding no step was taken for the refund but even then there was no response. After 12 days i got a reply from the company saying that the refund will be given within 8-9 days. its been 22 days since i had shared the bank details with the company but yet no step has been taken for the refund.
Please take some strict actions against the company.
Complaint marked as Resolved Aug 13, 2016
[May 13, 2016] LatestOne.com customer support has been notified about the posted complaint.
Verified SupportLatestOne.com Customer Care's response, May 14, 2016
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
Verified SupportLatestOne.com Customer Care's response, Jun 08, 2016
Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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