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LazyPay Complaints & Reviews

1
Updated: Jan 7, 2026
Complaints 516
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44
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LazyPay reviews & complaints page 6

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S
Saikartz
from Chennai, Tamil Nadu
Jul 6, 2022
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I have made the payment through lazy pay to krishna karthick store it's a shop near me and my money deducted but the merchant didn't received it I've contacted the merchant he also didn't received the amount pls cancel the transaction and refund it I'll attach both photos
+2 photos
LazyPay customer support has been notified about the posted complaint.
Hey, we are raised your issue with our tech team. Please note it takes maximum 3-4 office working days for us to update you with the resolution. If the issue is resolved before given TAT we shall respond you immediately. Appreciate your patience in the interim.
Hey, We would like to inform you that as per our records we can see that refund of Rs 25000 has been updated in you LazyPay account and same also reflecting against transaction id TXN[protected] you can review the transaction in activate tab of your LazyPay application.
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    S
    SAGARIN86912869
    Jun 21, 2022
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    In the condition in which I cannot pay 1000 rupees, you inflicted on me in the same condition. 1180 rupees extra charged on me I requested on your email Please reduce the charge, may not be able to do it, You are taking too much charge for 1 month, you are not giving even a few days time from above, you are doing a lot of injustice to us, That's why you can send me the link after taking off the penalty charge, I will pay it immediately.
    LazyPay customer support has been notified about the posted complaint.
    We want to apologize for the recent experience faced by you. To assist further with the issue highlighted to us, please share the case number assigned to you so that we can check it on priority.
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      M
      M Kranthi Kumar
      Jun 20, 2022
      Resolved
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      Resolved

      Address: I don't know.

      Dear Sir/Madam,
      I am M. Kranthi Kumar from Hyderabad, i have a problem with Lazypay. 19/06/2022 i pay INR 51.00 using scan and pay option in Lazypay but the transaction failed at the time but after some time the amount debited from my Lazypay account i asked to refund the amount but they refused. Please Take my complaint and help me.
      Thank you,
      With Regards
      M. Kranthi Kumar
      Hyderabad.
      +2 photos
      Jun 20, 2022
      Complaint marked as Resolved 
      The customer care service called me and refund my amount back, received call number +918068171024
      LazyPay customer support has been notified about the posted complaint.
      Thanks to consumer complaints.in, they solved my problem.
      We are sorry for the trouble that has been caused to you. We would like to inform you that we have added Lazycash of Rs.51 in your LazyPay account. The same is also reflecting in your LazyPay account against the transaction Id TXN[protected].
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        P
        premkumar devarapalli
        Jun 17, 2022
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        Respected sir
        I have done transaction of 8000 with transaction I'd TXN[protected] ON 26TH APRIL 2022 BUT THE TRANSACTION WAS SUCCESSFUL AT LAZY PAY AND credited to reciever so please find below attachment and Refund of TRANSACTION TXN[protected] DATED 26TH APRIL 2022
        Thanking you
        LazyPay customer support has been notified about the posted complaint.
        Hey, we sincerely apologize for the trouble that has been caused to you. we would request you to please write us at [protected]@lazypay.in so that our team will assist you further with your query.
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          R
          Rakeshrautji
          Jun 12, 2022
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          Hi I am rakesh and my registered mob. No. is [protected] with lazypay.in . I have written several time to lazypay. But the are replying same.not satisfied with the replies. I am unable to deactivate my account. It is showing active in my cibil. So no other lender company is nog lending me loan.
          . They have also given me a mail regarding deactivate confirmation, but still is open. Kindly close this as soon as possible.
          LazyPay customer support has been notified about the posted complaint.
          We want to apologize for the recent experience faced by you. To assist further with the issue highlighted to us, please share the case number assigned to you so that we can check it on priority.
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            R
            Rakeshrautji
            Jun 12, 2022
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            Hi i am rakesh and my registered mobile no. With lazypay.in is [protected]. I have complained several times to close my account. But still it is open. I have mailed several time on lazypay email but still it is open. Sir, I would like to request you kindly close my account as soon as possible. Because it is affecting my cibil.
            LazyPay customer support has been notified about the posted complaint.
            We want to apologize for the recent experience faced by you. To assist further with the issue highlighted to us, please share the case number assigned to you so that we can check it on priority.
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              M
              manish ghodke
              from Pune, Maharashtra
              Jun 11, 2022
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              From: [protected]@irctc.co.in
              Sent: Sat, 28 May 2022 11:47:11
              Subject: Re: IRCTC Refund mail Ticket Id:[protected]

              Dear Customer,


              Kindly note that we have refunded the amount as per the following details and it may take 3-4 working days for net banking/direct debit facility and 6 - 7 days in case of payment gateways after actual refund date, to be reflect in your a/c.
              Transaction Id: [protected]
              S.No RFND AMT STATUS SETTLEMENTID RECEIPT NUMBER ACTUAL REFUND DATE REMARKS RFND TYPE BANK REFUND TXN ID
              1 2132.7 REFUNDED [protected] 27-Apr-2022 CAPTURED Full Refund [protected]
              Please contact your bankers for confirmation with Bank Refund transaction id provided in refund details above.
              dear sir,
              my case id is 14774837 since last 40 days refund was not credited kindly do not harras me resolve the dispute urgently
              thanks
              manish ghodke
              LazyPay customer support has been notified about the posted complaint.
              Hey, we are raising your issue with our tech team. Please note it takes maximum 3-4 office working days for us to update you with the resolution. If the issue is resolved before given TAT we shall respond you immediately. Appreciate your patience in the interim.
              Hi,

              Apologies for inconvenience that has been caused to you. We would like to inform you that the refund for transaction Id TXN[protected] for the amount of Rs. 1157.7 is has been processed.
              The same is also reflecting in your LazyPay account against the transaction Id TXN[protected].
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                Yogesh Danani
                Jun 8, 2022
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                Please all payment settlement

                Address: 6 Bhakti Nagar part 2 hiarabag VARACHHA

                Please my account settlement sir helpme...
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                A
                Aspirant96
                from Pune, Maharashtra
                Jun 7, 2022
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                I have written several time to lazypay. But the are replying same.not satisfied with the replies. I am unable to deactivate my account. It is showing actuve in my cibil. So no other lender company is nog lending me loan.
                I need urgent credit so please resolve this issue asap.
                LazyPay customer support has been notified about the posted complaint.
                We want to apologize for the recent experience faced by you. To assist further with the issue highlighted to us, please share the case number assigned to you so that we can check it on priority.
                Aspirant96's [Complaint's author] reply, Jun 9, 2022
                Which case no?
                Where to check?
                Hey, we would request you to please help us with registered mobile number or email address so that we can check and assist you further.
                Aspirant96's [Complaint's author] reply, Jun 11, 2022
                Mob 7028673737
                Email- [email protected]

                Please report to civil that my account has been deactivated. It's a kind request.
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                  S
                  samworld85
                  Jun 6, 2022
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                  Hi,

                  I didnt use LazyPay till the date but getting unnecessary massages to pay overdue amount. Please solve this qyery.
                  LazyPay customer support has been notified about the posted complaint.
                  Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and get this resolved for you.
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                    D
                    DelishJBabu
                    from MUNNAR, Kerala
                    Jun 6, 2022
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                    Lazy pay
                    +3 photos
                    LazyPay customer support has been notified about the posted complaint.
                    Hey, We sincerely apologize for the trouble that has been caused to you. We would like to inform you that as per records the above mentioned transactions are failed as per system and there is no amount charged to the customer against the above mentioned transactions. Please reach out to us in case of any further concerns.
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                      D
                      DelishJBabu
                      from MUNNAR, Kerala
                      Jun 6, 2022
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                      Address: OONNUKALLUNKAL HOUSE CHITHIRAPURAM po anachal

                      My last 6 transcation still pending
                      +6 photos
                      LazyPay customer support has been notified about the posted complaint.
                      Jun 06, 2022
                      Updated by DelishJBabu
                      Still pending

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                        K
                        Komal Verma 23
                        from Ranchi, Jharkhand
                        Jun 2, 2022
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                        I had closed my FD of Rs 4, 000 on 04.05.2022. But it has been almost a month and I still haven't received the FD amount. The customer care executives only give excuses and do nothing. I have called them 10 times atleast.
                        LazyPay customer support has been notified about the posted complaint.
                        Hey, We are sorry for the inconvenience that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and get this resolved for you.
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                          Abhishek 4u
                          Jun 2, 2022
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                          I initiated Fd closure 25 days back till now i doesn't receive my money back in my account. In app they tell that only in 7 days money will be credited to your account. I try to contact them by mail and customer service number but I doesn't get any response back.
                          I need my money very urgently please help.
                          +1 photos
                          LazyPay customer support has been notified about the posted complaint.
                          Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and get this resolved for you.
                          Abhishek 4u's [Complaint's author] reply, Jun 8, 2022
                          I send it to you lots of time. Please send my money back in need very urgently
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                            U
                            Umamahendhran
                            Jun 1, 2022
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                            Mobile number:[protected]
                            Loan ID ;3179108

                            May month lazy pay due was not auto debited by lazy pay side, i am not noticed customer care executive call me on 14th may asking to pay amt with penalties, i said that i have sufficient balance in my bank account why its not auto debited, he said that i reduce penalty and he sending me link for pay 2884, i paid on same date

                            Date :14-may-2022 1.24PM
                            UPI reference id :[protected]

                            The above payment was not updated in app i asked why not updated he said that no worries sir its updated, but 16th may another executive call me and using abused words to pay, i informed already paid but he not accepted and he asked to pay again with penalty, so i paid again with penalties 16th may

                            Date :16-may-2022 9.40PM
                            UPI Reference id :[protected]

                            After paid updated in app, collection agents tell 1 amount will refunded in bank account but as still now i am not get any payment,

                            Now 1 june this month I carefully paid before due date

                            Date :1-jun-2022 11.50AM
                            UPI REFERENCE ID :[protected]

                            But now in app showing to pay penalty rs.590 i don’t know why, there is no customer care support how should I resolve my query

                            Plz resolve me last month paid 2 amt status and why I should pay this month penalty

                            Note :as now i am not get single rupee from lazypay

                            This is worst service and looting customer money, plz resolve me🙏🏻
                            +4 photos
                            LazyPay customer support has been notified about the posted complaint.
                            Hi,

                            We would like to inform you that we have raised your issue with our tech team. Please note it takes maximum 3-4 office working days for us to update you with the resolution. If the issue is resolved before given TAT we shall respond you immediately. Appreciate your patience in the interim.
                            Hi,

                            We have received an update from concern team stating that we have not received your payment of Rs. 2884. We would request you to please get in touch with bank to know the payment status.
                            Umamahendhran's [Complaint's author] reply, Jun 13, 2022
                            The payment link send by your staff, and pay your lazy UPI only, Bank side said contact lazypay, wher is my money now?,
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                              R
                              RITIKA HARDASMALANI
                              May 28, 2022
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                              Website: lazypay.in

                              Hi,
                              My name is Ritika Hardasmalani
                              And I have a lazy pay account with ya'll since March 2022 where I got a credit limit of Rs 60, 000
                              The credit card and all of that is fine but

                              On april 7 I created a FD of Rs 15, 000 with LazyPay
                              And on 28th April I urgently required funds so I initiated a closure and closed the FD
                              The limit decreased from 75000 to 60000

                              But today is 28th May 2022, not a single rupee has been credited back into my account.
                              I am really in urgent and dire need of funds and Its my own hard earned money, I just want it to be refunded asap!!!

                              I have put multiple mails, feedback mails and complaints but no one responds.
                              I have called on the helpline number multiple times but all they say is that someone will get back to me but no one does.

                              THE ONLY RESOLUTION AND JUSTICE WILL BE ME GETTING MY FD OF AMOUNT OF RS 15, 000 ASAP INTO MY SAVINGS A/C

                              I ALSO HAVE A TICKET RAISED WITH YA'LL[protected]
                              Please someone look into this and get me the refund Please!!!
                              +1 photos
                              LazyPay customer support has been notified about the posted complaint.
                              Hi,
                              We sincerely apologize for the trouble that has been caused to you. we would request you to please write us at [protected]@lazypay.in so that our team will assist you further with your query.
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                                K
                                Kanwar Singh Sidhu
                                May 28, 2022
                                Resolved
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                                Resolved

                                This is to bring to your notice I created an FD of Rs 10000 on the 12th of April 2022 on LazyPay. I closed my FD on the 3rd of May due to some financial problems. They asked me to wait 15 working days to get the amount credited. Since it has been many days more than 15 I haven't received that amount. It is still showing closure initiated. They have stopped replying to my emails and the support team is giving excuses and asking for further time to investigate the issue. I am in a problem I need money on an urgent basis.
                                +5 photos
                                May 28, 2022
                                Complaint marked as Resolved 
                                complain is not resolved but i will get it resolved from my end.
                                LazyPay customer support has been notified about the posted complaint.
                                Hi, we are sorry for the inconvenience caused to you. Please note that we have raised your FD closure request on priority basis. We would request you to please wait for sometime. In meantime your patience will be highly appreciated.
                                Hi, we would like to inform you that as per our record your FD is closed and the funds have been credited to your bank account. Please find the UTR number STCB[protected] against which refund has been processed .
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                                  raaj6600
                                  May 23, 2022
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                                  I did a transaction on 4th May'22 on IOCL of Rs. 973.00 IOCL has been refunded the amount which has been processed the refund on 5th May'22 . This payment has been made through my LazyPay Card. But after several request they didn't credit the amount. And also they increased my credit limit but without any intimation within two days they again decreased the limit.
                                  Requesting, kindly look after the matter.

                                  Regards,
                                  Rajib Pandit
                                  M: +91 [protected] / +[protected]
                                  +1 photos
                                  LazyPay customer support has been notified about the posted complaint.
                                  May 24, 2022
                                  Updated by raaj6600
                                  Any update?
                                  May 24, 2022
                                  Updated by raaj6600
                                  Any update?
                                  Hi, we would like to inform you that the refund for transaction Id TXN[protected] for the amount of Rs.973.0 has been processed. The same is also reflecting in your LazyPay account against the transaction Id TXN[protected].
                                  Regarding limit we understand your concern and would like to inform you that we've our algorithms in place to determine the credit limit to be availed by our users. We'd suggest you to keep transacting on our partnered merchants and this might increase your chances of availing a credit limit.
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                                    Abdemanaf Rangwala
                                    May 23, 2022
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                                    The Lazypay amount of Rs. 815 was required to be paid on due date of 18th May. I paid the amount through Net Banking - ICICI bank on 18th however LazyPay failed my transaction and now harrassing me with Daily Late fees and calling in
                                    LazyPay customer support has been notified about the posted complaint.
                                    Hi, we sincerely apologize for the trouble that has been caused to you. we would request you to please write us at [protected]@lazypay.in along with your bank statement from date of debit to till date so that our team will assist you further with your query.
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                                      RamaKrishnan6464
                                      May 20, 2022
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                                      Emi paid but still lazypay app showing not paid

                                      The lazypay app is having so many bugs, the option to pay emi is not working and when I tried reaching customer care, no proper resolution provided. My due was on 5th May 2022, somehow at the final attempt, it worked through UPI and I have paid my due on date but still the app is showing that I have not paid my emi with added penalty as well. I have sent multiple mails with transaction successful screenshot but no response from customer care....
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