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LazyPay Complaints & Reviews

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Last updated Apr 30, 2024
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LazyPay reviews & complaints page 4

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D
D S Nayak
from Mumbai, Maharashtra
Oct 12, 2022
Oct 15, 2022
This thread was updated on Oct 15, 2022
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Refund of payment

Address:604, Rustomjee Pinnacle, Rajendra Nagar, Dattapad Road, Borviali East

I placed an order with Polrity in the first week of September and payment was made through Lazy pay. There was time of 8 days to pay to Lazypay by which product would have delivered. Product was not delivered and merchant did not delivered the product. Lazypay insisted on payment of Rs. 899. I paid the amount as per due date. But now merchant doesn't respond and Lazypay disconnect the calls.

In this case what should I do. Please...
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R
RamaKrishnan6464
Oct 7, 2022
Oct 15, 2022
This thread was updated on Oct 15, 2022
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Xpress loan invalid overdue

I have availed loan for 20, 000 and 3month tenure. Since the pay button doesn't work in lazypay app and link was shared by lazypay team to pay the first month (April'22)emi with penalty. The second month also I faced the same issue in the pay button and no proper resolution on that app issue from lazypay but somehow and repeated tries, I have managed to pay through the app but it was not reflected in lazypay. I have verified with my source...
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J
JayasaiPrakash
Sep 28, 2022
Oct 1, 2022
This thread was updated on Oct 1, 2022
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Late fee charges

Hi, I had taken loan 2500 from lazypay but I am unable able to pay due amount to lazypay. But now the late fees charges added and loan + late fees is about 7500. Due to financial problems I am unable to pay due ontime. I had contacted lazypay customer support regarding late fee charges but they were not responding. I'm willing to pay due but late fee charges is too heavy to me....
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S
Sadaf Hanna {XII Sci B}
Sep 7, 2022
Sep 10, 2022
This thread was updated on Sep 10, 2022
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Wrong amount of Cashback

I was told to get a cashback of Rs 100 on my order If I chose to pay with Lazypay but what I got on my Lazypay Account was only of Rs 12 This was my first experience with Lazypay and I am totally Disappointed with the service...
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Krishna Kumar Pankaj
Sep 7, 2022
Sep 10, 2022
This thread was updated on Sep 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account in CIBIL is not marked as closed - 9679333327

Address:Hyderabad, India

I had requested LazyPay to close my account permanently. They deactivated my account on 21st July 2022.

A personal loan of Rs 10000 is still active in my CIBIL Credit report.

Since I requested to close my account permanently so LazyPay should also close this loan in my CIBIL but they are not doing anything.

Every time they send automated emails, They are not taking any steps to close this loan...
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A
Adriti Das Roll No.5
Sep 4, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
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Too high late payment charges

Lazypay charged Rs.295 on Rs.816 on the next day of due date. This app is the big cheater. Govt. should ban this type of app also with cheat loan apps. Company and its executives are not customer friendly. They will not remove charges if you promise to repay now. Seems the late fine is the last income of the company....
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S
sathyaa606060
from New Delhi, Delhi
Sep 3, 2022
Sep 5, 2022
This thread was updated on Sep 5, 2022
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Unable to pay the dues as the app shows error

Dear Sir,
I am unable to pay my due amount as the lazy pay app and payment link shows error. I have attached the screen recording for your reference.
No response from the LazyPay team they say it will be resolved soon. Today is my last date for emi .
They are looting money in the name of PENALTY...
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R
Rathan11
from Hyderabad, Telangana
Aug 31, 2022
Aug 31, 2022
This thread was updated on Aug 31, 2022
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Unfaithful conversations

Address:5th floor, the technopolis park, hanuman nagar, andheri east, Mumbai 400093
Website:Online legal India, RTI & online consumer

Lazy pay is an worst financial company which I ever found unfaithful charges applied and they harass the customers by making calls in every minute and not only that they create their own laws when ever they feel and applies to the customers head not only that their grievance officer never acted as an mediator he always take the side of lazy pay and they never replied for legal background their reply is always like a cock and bull story...
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A
amitbarman05
Aug 30, 2022
Aug 6, 2022
This thread was updated on Aug 6, 2022
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5000 rs payment successful from lazypay debit card but airtel wallet add money failed and money also deducted from lazypay card!

Address:baidyapur, gangnapur, nadia, 741256

Hi sir,
On 30/08/2022 at 1.36 pm I want to add money on Airtel wallet 5000 rs but my transaction was failed from airtel and also my money deducted from lazypay debit card . So I want to refund my money as soon as possible! Description bellow I sent some transaction failed screen shots!! My transaction ID -TXN[protected]. So please I want my money back ! ! My registered lazypay no is- [protected]. My airtel no is [protected]. If I not...
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T
the PK
from Bengaluru, Karnataka
Aug 30, 2022
Sep 3, 2022
This thread was updated on Sep 3, 2022
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Unethical unwanted charges by Lazypay no clarity no ethics

I had an outstanding 39K, once i have cleared it 20K again they charged me 2K once again nearly 2K again within same month with different charges names.

I have been paying my hard earned money to these cheaters and they never want to close the credit card, I feel that i should not have taken credit card from these cheaters.

now i am just paying money, No proper customer care number No proper response I am sick...
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A
Arvinth Chan
from Namakkal, Tamil Nadu
Aug 29, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
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They are Calling often for outstanding amount.But I had not even installed lazypay before

I was receiving so many calls regarding lazypay outstanding amount.On first they asked a name Vasanth Kumar and asked a phone number.I said I don’t know about that number.After few days they are asking my name and said i need to pay the amount.But I not even know about lazy pay.Then how is this possible?Kindly take any action regarding this issue...
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Lobo_thejas
from Bengaluru, Karnataka
Aug 29, 2022
Oct 10, 2022
This thread was updated on Oct 10, 2022
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Account in CIBIL is not marked as closed

Address:Empresa Building, Office No. 102, First Floor, Second Road, Khar West, Mumbai – 400052.

I have been following up with Lazypay from 16-Feb'22 to close my account and report to cibil as closed.

But till today I still see in my cibil as the account is active under a personal loan. No help from Lazypay was given on this issue. Every time they send automated emails and not taking this issue seriously.

Account id in Cibil : LPPLUS5944227

there is a support email in which I have been sharing...
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P
Prakash Mirashi
Aug 27, 2022
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Constant follow up for payment

I tried to book a hotel in kolhapur in first week of August. While booking an option of lazypay poped up. Not knowing about this organization I thought it's a hotel payment system. I never before delt with lazypay. I agreed booking. However after couple of hours I canceled booking. I forgot i booked and canceled hotel. After fortnight I started getting calls demanding Rs 1200/- odd . I denied and explained them fact. But almost dozens calls...
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S
Sandy Bongale
Aug 25, 2022
Aug 27, 2022
This thread was updated on Aug 27, 2022
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Ordered cake not received but lazy pay is reminding on payment- 3/8/2022 Sandeep bongale 9886818827

Address:Online order My flower appfor OnLine cake order

Dated 3/08/2022.
I have placed Cake order ..which is not delivered by the merchant.
But lazy pay team is harassing me mentally by repeated calls .pls save me from this mental harassment.

Your order has been cancelled and refund details have been shared at your registered Email id already.

On Sun, 21 Aug 2022 at 17:21, MyFlowerApp.Com wrote:
Subject Line: Order[protected] order not delivered...
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S
sonusamspj
Aug 18, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
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Express Loan

Address:india

I'm getting frustrated with this company. I have changed the mobile from Android to iPhone 13. After that in the application, I can't see the express loan. 100+ emails I have sent them. 50+ times I called them but no one is going to help me. Sometimes getting calls from their sales team and send me on Whatsapp their number and ask me to pay there. They are going got impact my credit score. I asked them to please take your payment and close...
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A
akshaymj
Aug 13, 2022
Aug 17, 2022
This thread was updated on Aug 17, 2022
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Interest Charges

I have availed Personal Loan of Rs 25000 with Lazy Pay and Finanacial Partner is PayU Finance India PVT Ltd. Due to health emergency my Loan was pending from past 6 Months. I have cleared my Loan of Rs 25000 and now they are telling to pay Rs 22541 which include Rs 18151 as Loan Amount and Rs 4390 as Interest in form of EMI of Rs 1878 for 12 Months even after payment of Principle Amount Availed and Interest rate as 42%...
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M
Mallika Srividya
Aug 12, 2022
Aug 17, 2022
This thread was updated on Aug 17, 2022
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Being harassed by lazy pay

Hello,

Lazy pay is harassing me continuously with calls while I am not able to make the payment due to technical issues at their end I tried all kinds of payment . I get more than 20 calls a day starting at 7 am . While i said I can transfer money to one of their employees and they can pay .I have lost my father around two weeks back .i have exams in a week which is very crucial and I am being harassed like this ....
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V
vmurthy74
Aug 9, 2022
Aug 12, 2022
This thread was updated on Aug 12, 2022
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Unsolicited phone/message from Lazypay

Dear Sir/Madam,
I am being annoyingly disturbed by unsolicited calls and messages on a daily basis at least 5 times by Lazypay. I have no idea why they call and send messages saying I have a payment due for Rs 257/- Attached is the screenshot.
I have never used lazy pay for any of my payments. Request you to take proper action on harassing consumers for no reason.

Looking forward to your speedy closure on this...
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A
As re hg
from Mumbai, Maharashtra
Aug 6, 2022
Aug 9, 2022
This thread was updated on Aug 9, 2022
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Refund 2157 rs deducted from my bank account

Hi, @Lazy_Pay deducted 2157 from my bank account but not giving refund its been more then 5 days call centre ppl disconnect my call saying we cant help. Read many reviews regarding same issue now & raised complaint in consumer complaints dept now! PLEASE HELP ME!!! Getting my money back I WORK VERY HARD FOR MONEY DO OT AND ALL COMMON PERSON. I am attching my bank statement for proof transaction i did tried with they but they straight away...
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K
Kasturi Majumder
Aug 6, 2022
Aug 9, 2022
This thread was updated on Aug 9, 2022
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Payment done but they are telling that payment is due

I have done my Lazypay due payment on 19.07.2022 by using bhim.The amount has been debited and bhim is showing the transaction is successful on 5:58 pm on 19.07.2022.but Lazypay is telling that theamount is due.I have the screenshots and I did mail to them.after 15 days I haven't got my amount back.So why should I pay again.And i have the transaction successful msg also with the transaction I'd....
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