LazyPay Complaints & Reviews

I have availed Personal Loan of Rs 25000 with Lazy Pay and Finanacial Partner is PayU Finance India PVT Ltd. Due to health emergency my Loan was pending from past 6 Months. I have cleared my Loan of Rs 25000 and now they are telling to pay Rs 22541 which include Rs 18151 as Loan Amount and Rs 4390 as Interest in form of EMI of Rs 1878 for 12 Months even after payment of Principle Amount Availed and Interest rate as 42%

Hello,

Lazy pay is harassing me continuously with calls while I am not able to make the payment due to technical issues at their end I tried all kinds of payment . I get more than 20 calls a day starting at 7 am . While i said I can transfer money to one of their employees and they can pay .I have lost my father around two weeks back .i have exams in a week which is very crucial and I am being harassed like this .

Dear Sir/Madam,
I am being annoyingly disturbed by unsolicited calls and messages on a daily basis at least 5 times by Lazypay. I have no idea why they call and send messages saying I have a payment due for Rs 257/- Attached is the screenshot.
I have never used lazy pay for any of my payments. Request you to take proper action on harassing consumers for no reason.

Looking forward to your speedy closure on this unsolicited call/message being received from lazypay.

Hi, @Lazy_Pay deducted 2157 from my bank account but not giving refund its been more then 5 days call centre ppl disconnect my call saying we cant help. Read many reviews regarding same issue now & raised complaint in consumer complaints dept now! PLEASE HELP ME!!! Getting my money back I WORK VERY HARD FOR MONEY DO OT AND ALL COMMON PERSON. I am attching my bank statement for proof transaction i did tried with they but they straight away rejecting and said NO PLEASE HELP ME GETTING MY MONEY I WILL NOT TOUCH THIS APP AFTER THIS😭😭😭😭

I have done my Lazypay due payment on 19.07.2022 by using bhim.The amount has been debited and bhim is showing the transaction is successful on 5:58 pm on 19.07.2022.but Lazypay is telling that theamount is due.I have the screenshots and I did mail to them.after 15 days I haven't got my amount back.So why should I pay again.And i have the transaction successful msg also with the transaction I'd.

@Lazy_Pay @PayUindia SCAM!
My due date is tomorrow and trying since yesterday to do repayment. But all method to pay is showing technical error!
Cheap business of pulling money through late fine?
Customer care is not helping either.

If i am charged for late payment and if my credit score gets affected, who will be responsible for this??

FD Got closed a month back. UTR is given. Bt maturity amount not credited in my bank amount, it;s been more than 2 months. They must have credited wrong account, i have not received. Wrote like 15 mails, no proper reply.

I have used Lazypay service for food ordering in Zomato in July 2022. I have been using this service from around 8-10 months till now. I have been paid the bill for the service which i took sometimes on time and sometimes with late fee charges 17.7 rupees per day. In July-2022 also i suppose to pay the bill for the service i took from LazyPay. I am getting remindeer calls from LazyPay for repayment. I already told them, i am paying with late fee charges anyway don't keep on calling me everyday and disturb my work. But this LazyPay people are calling everyday minimum 20 times and disturbing my work for repayment. person who is calling won't speak other langauge than hindi which i can't understand. When i asked them to update your system and stop calling me so many times a day, they are telling it is not possible to stop the calls. And when they call for repaymet remainder, they will demand to repay the money. We are using servic, e since it is instant pay service. But these LazyPay team are giving instant service and immediately following upfor repayment like hell. Here i am writing so that some action will be taken to change their system.

I have a lazypay account and i have sent mails to lazypay for deleting the account and remove the documents.but they are only deactivating the account and telling me to sent mail if you want to reactivate the account.but i have sent mail to delete the account belongs to me.they are not valuing the customer request.they are just storing our personal details and forcing me to continue on lazypay.i want lazypay to completely delete the account and my remove all the documents from there data base.

LazyPay — Deletion of lazypay account
V
vignesh150
May 23, 2021
Mar 24, 2022
I have a lazypay account and i have sent mails to lazypay for deleting the account and remove the documents.but they are only deactivating the account and telling me to sent mail if you want to reactivate the account.but i have sent mail to delete the account belongs to me.they are not valuing the customer request.they are just storing our personal details and forcing me to continue on lazypay.i want lazypay to completely delete the account and my remove all the documents from there data base.

I asked Lazypay to delete my account as it was reflected as Personal Loan in my credit report. On march 3, 2022 they reported me that my account has been deactivated but as I checked on 18 July 2022 it is still reflected as personal loan my credit report. I have sent several mail to Lazypay but haven't received anything.

I request you to ask Lazypay to delete my account so that it won't appear in my credit report.

Ph no. associated with account : [protected]

Requested to lazy pay that to delete account permanently. they saying that

"As per (Lazypay) our policies, permanent deletion of account is currently not possible. Also, If you have deactivated your account with 0 dues - It will not impact your CIBIL anymore."

how come, still i can access my account its not been deleted. surely it will hit my CIBIL so. i dont know how long they will they will store my information...

I am unable to login to my account and when I tried writing to the customer care, their response is extremely irresponsible and useless. They did not even attempt to check the problem at their end. Please find the attached response image.

One of your Agent Danish called me started using unethical language and he is very bad words regarding my family and friends he is giving torture to my family also. Please take the action or else I'll raise the complaint in all social media also .

I had used Lazypay on Swiggy app once in June. My due amount was Rs 310. My due date was 3 July and i paid my bill on 2 july itself. Since then I am getting back to back calls for payment of my overdue bill which is not at all overdue. I have an email from Lazypay customer service that my bill is clear and i have no outstanding, complaint number 16255445. Moreover, they are now putting late fees too in the same bill which i paid on time.

Inspite of this i am continuously getting calls to make my payment. some of the calls are really nasty . I am being subjected to mental tourture, recieving close to 5 calls a day during office hours. This is affecting my work a lot. I want to complain against them and seek compensation for this tourture.

Name Suresh Kumar
I mailed and contact with company but not receiving calls and not replying my mail

I booked tickets for a movie using BookMyShow for amount of 2141. I canceled the tickets instantly as the lazypay seemed fraud as it just gave me tickets just by entering OTP. So the refund was given by BMS was 1462rs and not the full amount. Now lazypay is calling me daily, 7 to 8 times a day for a false charge of amount 678rs which they have to charge bookmyshow. The transaction number is TXN[protected] and my ticket no for complaint in lazypay is 16298906.

I have made the payment through lazy pay to krishna karthick store it's a shop near me and my money deducted but the merchant didn't received it I've contacted the merchant he also didn't received the amount pls cancel the transaction and refund it I'll attach both photos

In the condition in which I cannot pay 1000 rupees, you inflicted on me in the same condition. 1180 rupees extra charged on me I requested on your email Please reduce the charge, may not be able to do it, You are taking too much charge for 1 month, you are not giving even a few days time from above, you are doing a lot of injustice to us, That's why you can send me the link after taking off the penalty charge, I will pay it immediately.

Dear Sir/Madam,
I am M. Kranthi Kumar from Hyderabad, i have a problem with Lazypay. 19/06/2022 i pay INR 51.00 using scan and pay option in Lazypay but the transaction failed at the time but after some time the amount debited from my Lazypay account i asked to refund the amount but they refused. Please Take my complaint and help me.
Thank you,
With Regards
M. Kranthi Kumar
Hyderabad.