LazyPay Complaints & Reviews

On 24th September 2022, I received a call stating that if I made a payment of Rs. 9180, they would waive off my late fees of Rs.3507.02. Later that evening, I made a payment and was told the fees will be waived off and Rs.3507.02 was added to my transactions but DID NOT reflect in my outstanding.

As expected, they DID NOT WAIVE off the amount and when I emailed them about it, I was told that the phone number that I had received...

On 24th September 2022, I received a call stating that if I made a payment of Rs. 9180, they would waive off my late fees of Rs.3507.02. Later that evening, I made a payment and was told the fees will be waived off and Rs.3507.02 was added to my transactions but DID NOT reflect in my outstanding.

As expected, they DID NOT WAIVE off the amount and when I emailed them about it, I was told that the phone number that I had received...

I made payment of 728ruppes on 19 December It debited from my account but they said they didn't receive it since then I'm in contact with my bank regarding the transaction I was informed that they received my funds and the their bank confirm that but they still show my outstanding and Add more late fee, then i asked my bank account for Reverse the payment so the bank stop responding to them such a heck now my outstanding is 1000 for no reason...

Hi,
I am reaching out today with regards to a recent payment I had made for my Lazypay account, registered under my phone number [protected].

I spoke to one of your customer care representative on 2 Jan and I was assured that if I pay 15054.00 towards my outstanding balance then you won't deduct it the 2nd time from my account via Mandate/ECS. The same is also mentioned in one of the FAQs on your website. However, the...

This is Rashika, actually one day I received a text that transaction of rs1119 has been made using Lazypay (I've never downloaded this app or register my self on this platform), I searched on Google it's shows that this is a way from which they make money and Lazypay has very bad image, I called on customer care but no one speaked, I ignored it. Next day I again'received same message (I'm attaching every image), then I got suspicious and...

Hello my name is dillip Kumar Singh
Actually I had a problem so I was take one loan from lazy pay named express cash.
About my loan I have been taken 84000 rs amount. loan I'd 6233907
Then before my first EMI I have been paid my loan amount.
Date 30/12/2022
Payment of loan amount+GST about 90000 rs
Now my problem is they wasn't close my loan nd I've call them a lot they say's
We will sign...

Hello my name is dillip Kumar Singh
Actually I had a problem so I was take one loan from lazy pay named express cash.
About my loan I have been taken 84000 rs amount. loan I'd 6233907
Then before my first EMI I have been paid my loan amount.
Date 30/12/2022
Payment of loan amount+GST about 90543 rs
Now my problem is they wasn't close my loan nd I've call them a lot they say's
We will sign...

The transaction of 349/- shows pending but the amount has been deducted from account. Please update and revert...

LazyPay — Unauthorised payment
Sending notice message and mails to pay the amount of 950
Which I have not signed in the app and I didn't have account
After recieved message I've signed in and checked the transaction lazypay team doing some mistake on app

First thing Without signing in lazypay how can transaction happens...

The auto pay for loan does not happen. The does not have manual payment option. Even i[censored] contact customer service, grevience support they ask you to wait few days and then make it wantedly delayed payment. The lazypay does not show loan details...

I took an xpress cash loan from lazy pay. They don’t auto debit even though nach is registered and it does not have an option to manually pay in the app. I proactively follow up with customer support they just asked to wait and they put penalty after so many days. This seems to be same story every month....

There has been financial fraud and sale of customer sensitive information.

I called Lazypay support team to waive off late fee charged on my Account, after ssometime approx 30 min of call, i got whatsapp message from person (Fraud Guy) claiming to be lazypay support team to help me with waiver of late fee.

1: As i just had call with Lazypay support team and that Fraud guy was talking same thing, he asked me...

On 4th dec 22, i called lazypay team for some extra charges on my account 2-3 time with different customer care and every time these support agent cut call in midway, after sometime i got sms on mobile that Guy with mobile number from lazypay support team - +[protected]

He said he is assigned to do refund of waiver fee, he send me form to fill with my name and details, form has otp option, i did filled in otp - https://my.forms.app/supportform/lazypaybr...

Sending notice message and mails to pay the amount of 1460
Which I have not signed in the app and I didn't have account
After recieved message I've signed in and checked the transaction lazypay team doing some mistake on app and sending to customer notices

First thing Without signing in lazypay how can transaction happens
Second there is no customer care support to speak concern person they won't say...

I have received messages that I have received my Xpress amount to the xx2411 account, but I did not receive any amount till yet.

Dear Useless team of Lazy pay
You are really unbelievable. You actually describe your dignity by your service. LAZY PAY, you actually proved the word LAZY.

What about my concern??
Is your team really still working on this?
I have not received any amount till now. It's...

Hi Team,

My name is Imran, I am being active user of Lazypay since very long, recently my dues were converted to EMI without my consent. I was unable to pay for 2 months due financial hardships I was going through....

I used lazypay and couldn't pay all the loan at a time so I opted for EMI's which i'm paying monthly, they're charging me 35% interest pa for EMI's and apart from these they're charging me 3.5% per day for outstanding which they're already charging me, this is absurd they're charging me double interest in the name of EMI's I texted them over mail no reply....

Not able to login into the app for the past 3 days.
As i am not receiving OTP to login...

I had used a payment mode of LazyPay while subscribing an OTT Subscription and it had created an account in my name with a credit Limit of Rs.5000.00 which i did not intend to have.
As I had proceeded with all questions for payment option the account was created linking to my Mobile No [protected].

I want this account to be permanently deleted and no information to passed on to any other third party service providers....

I placed an order with Polrity in the first week of September and payment was made through Lazy pay. There was time of 8 days to pay to Lazypay by which product would have delivered. Product was not delivered and merchant did not delivered the product. Lazypay insisted on payment of Rs. 899. I paid the amount as per due date. But now merchant doesn't respond and Lazypay disconnect the calls.

In this case what should I do. Please...