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LazyPay Complaints & Reviews

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Updated: Jan 7, 2026
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LazyPay reviews & complaints page 3

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Y
Yogeesh Hosahalli
from Bengaluru, Karnataka
Jan 27, 2024
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Address: #110, 1st Cross, 14th Block, Nagarabhavi 2nd Stage
Website: www.lazypay.in

I am getting calls and messages from lazypay from 1st August 2023 repeatedly onwards for the amount 3993.00 for transactions not done by me. I had never downloaded, nor installed the application called lazypay. So, there was no chance of sharing OTP with anyone. I was not even aware of the app called lazypay and it's mode of lending. when confronted, all they are saying is that a person named Aman Singh has used my mobile no. [protected]( my mobile number) and availed loan of rupees 3993 rupees. I sent a mail to lazypay customer care for which they replied and asked me to write the complaint from the registered email. I replied saying that I hadn't registered before at all and that only after this incidence i downloaded and registered to know about fraud transactions. Customer care is replying the same -asking me to reply from registered email. I am being called and harassed hundreds of times daily. I complained to cyber police and shared the details with Lazypay. But, Lazypay refuses to acknowledge the receipt of the complaint saying that I have to send it from the registered email. Obviously, registered email is Mr Amit Singh's. I filed the complaint with payU finance. But, Lazypay continues to.harasa by calling and by SMS. now they are threatening that an agent will come to collect the outstanding amount of 5400 rupees. Lazypay should stop harassing this and pay the compensation of 25000 rupees for the harassing
LazyPay customer support has been notified about the posted complaint.
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    L
    lovekush3043
    from Delhi, Delhi
    Dec 26, 2023
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    05 aug 2023 ko maine lazypay se tutedude ko 689 rupay pay kiya 15 din baad lazypay ki taraf se due amount ki date aa gayi toh maine uska payment apne google pay se kiya google pay main mera federal bank account link tha jiski vkyc na hone ke kaaran woh account 12 sept ko band ho gya 23 september ko tutedude ne mere course complete hone ke baad mera 689/ ka amount mujhe refund kara jo ki mere lazypay main aa gya 25 september ko maine Lazypay ko mail kiya ki mera 689 ka amount mujhe mere indian bank ke account main chahiye kyuki mera google pay se juda hua federal bank ka account band ho gya lekin Lazypay walo ye kha ki amount same source main hi refund hoga jha se maine payment ki thi maine kitni baar samjhaya federal bank se request bhi le kar di ki amount mere dusre bank main kare lekin unhone nahi kiya maine kafi mail kari iske liye phir main jab bhi mail karta woh mereko kehte ki your refund amount has been initiated on this this date lekin woh indian bank main karne ko ready nahi hue phir 08 dec 2023 ko unki taraf se eek mail aaya jisme ye kha gya tha ki mera refund 26 sept 2023 aur ye ho gya hai phir unke customer support agent ne mereko salah di ki aap apna jo amount hai usko kahi kharch kar lijiye lazypay se toh aapka amount aap use kar lenge toh maine maine poucha ki mujhe koi call toh nahi ayegi na repayment ke liye toh agent ka jawaw tha nahi koi call nahi ayegi maine amount use kar liya zomato aur meesho pe 18 dec 2023 se mereko lazypay ke recovery agent ke through call aati rehti hai ki apna repayment kijiye aur woh per day ke hissab se 17 rupay 50 paise ka byaaz laga rahe hai maine mail kara toh mail main unka jawa aata hai ki payment done ho chuka mere kisi bhi bank account main lazypay ke through se koi amunt nahi aaya hai
    LazyPay customer support has been notified about the posted complaint.
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      S
      sandy7710
      Dec 1, 2023
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      Yesterday on[protected], Purchase few pizzas for my family, and payment paid by LazyPay app. and now[protected] I want to clear that amount but their site showing error.

      Please resolve it ASAP. however I don't want to pay extra charges against of this.
      LazyPay customer support has been notified about the posted complaint.
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        A
        Aparna_jyt
        Nov 27, 2023
        Dec 22, 2023
        This thread was updated on Dec 22, 2023
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        Hello all,

        Sometime back there were some fraudulent transactions happening on my LazyPay account which I reported once. And suddenly I got a message saying I need to pay it all including all interest. Now they are saying legal proceedings would be initiated. Kindly help
        LazyPay customer support has been notified about the posted complaint.
        Hi Ms. Aparna, I also faced similar fraud. What did you do? Please help me understand.
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          A
          Arunkumar27860211
          from Patna, Bihar
          Nov 21, 2023
          Mar 19, 2024
          This thread was updated on Mar 19, 2024
          Resolved
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          Resolved

          My mobile no [protected].

          It's been more than one month but civil not updated.

          All due are cleared already.
          Mar 19, 2024
          Complaint marked as Resolved 
          Thank you
          LazyPay customer support has been notified about the posted complaint.
          Mar 19, 2024
          Updated by Arunkumar27860211
          Resolved
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            A
            anji2654
            from Hyderabad, Andhra Pradesh
            Oct 20, 2023
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            Address: Rama Krishna Puram Post, Utagundam, Koduru ,Krishna Dist., AP

            I had paid all the loans in Lazy pay but one loan was showing Active I Request to close Inactive my loans

            Name : Anjaneyulu Kuraku
            Number : [protected]
            PAN Number : BSKPA4481N
            Aadhar Number :[protected]
            LazyPay customer support has been notified about the posted complaint.
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              L
              lokesh0099
              Oct 11, 2023
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              Address: india

              Dear sir,
              My name is LOKESHKUMAR .I take loan from Lazypay loan.About My loan.I have been taken Rs.1500 and i clear my loan with including overdue 3400rs Now my problem is they wasn't close my loan.I have call them Lot of time says we will sign as concern team then my loan will close.But my loan hasn't close.
              So please help me about my loan.
              Also update my CIBIL .
              LazyPay customer support has been notified about the posted complaint.
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                J
                JaiShreeram78
                Sep 2, 2023
                Sep 4, 2023
                This thread was updated on Sep 4, 2023
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                Website: LazyPay.in

                Getting calls from LazyPay from August 18 2023 to pay Rs.560 for purchases made between August 1 and August 15. No idea why do they harass me through spam calls for a loan not taken. This is a harassment and they are fraudsters. Please take severe action against them. Please do the needful.
                LazyPay customer support has been notified about the posted complaint.
                "Hi Team,

                We would like to inform you that to investigate further we need customer complete details i.e. registered mobile number, Transaction ID, Date and Time and email ID associated with LazyPay account . With all these details we request you to write to our official email [protected]@payufin.com through your registered email ID. Appreciate your time and patience.
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                  P
                  pragya__das
                  from Noida, Uttar Pradesh
                  Aug 17, 2023
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                  I made transaction using lazypay on myntra, payment 662 rupees debited in lazypay on 8 August 2023 at 12:28 pm transaction id is TXN[protected] but same was not reflected in myntra. so i cancelled order.

                  But when i called customer care of lazypay they said they cant refund money unless they get written proof from myntra. But this is never happens no merchant gives such things since everything is on system and it is clearly seen that myntra didn't received amount and the executive also admitted yes myntra didn't receive the money.
                  LazyPay customer support has been notified about the posted complaint.
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                    pragya__das
                    from Noida, Uttar Pradesh
                    Aug 17, 2023
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                    On date 08-aug-2023 time 12:28pm I have ordered from Myntra Order ID # 124336715603794466001 Paid Rs. 662 through Lazypay transaction ID TXN[protected] and Myntra shows my payment failed but I didn't get the refund.
                    LazyPay customer support has been notified about the posted complaint.
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                      D
                      Desai A A
                      from Navsari, Gujarat
                      Aug 14, 2023
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                      I talked with this company agent & told my problem for delay my dues I told him I pay my dues on 26th August but this company continuously calling me & harresing for payment now this company send me WhatsApp msg about field visit
                      LazyPay customer support has been notified about the posted complaint.
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                        K
                        K.Kalanithi
                        Aug 13, 2023
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                        Address: 102, First Floor, Second Road, Khar West, Mumbai – 400052.

                        Daily for girls 127 Calls for evaridays not in LazyPay app pls all friends
                        LazyPay customer support has been notified about the posted complaint.
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                          V
                          vl05
                          Aug 2, 2023
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                          I am not able to do the payment since 1st August when due date is 3rd August, When i sent a complaint through my registered email ID, I am asked to send email through the registered email ID. I am just not able to do any payment. This happened 2months back too.
                          LazyPay customer support has been notified about the posted complaint.
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                            S
                            sundarmukund
                            from Chennai, Tamil Nadu
                            Jul 27, 2023
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                            Received an SMS from cp-lzypay for no reason. I am not associated with lazypay.in in any form. i don't have any account with them and I don't use any of the mobile apps of lazypay. i received 6 digit OTP number SMS from cp-lzypay today at 14.02 pm. without any transaction details or the merchant name. need help investigating why I received OTP SMS from the above-mentioned and how did they get my mobile when I am not registered my mobile on their site or when no association with them. Quick action against Lazypay will be of great help.
                            LazyPay customer support has been notified about the posted complaint.
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                              P
                              PurvaS16
                              Jul 24, 2023
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                              Resolved

                              I made transaction using lazypay on myntra, payment debit in lazypay but same was not reflected in myntra. so i cancelled order.

                              But when i called customer care of lazypay they said they cant refund money unless they get written proof from myntra. But this is never happens no merchant gives such things since everything is on system and it is clearly seen that myntra didn't received amount and the executive also admitted yes myntra didn't receive the money.
                              Jul 24, 2023
                              Complaint marked as Resolved 
                              No steps and marked as resolved without refunding the amount
                              LazyPay customer support has been notified about the posted complaint.
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                                aishwarya rajamanickam
                                from Pallāvaram, Tamil Nadu
                                Jul 3, 2023
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                                I have been charged with late fee twice for payment page error in their website. Many times dropped mail and reported to customer care that issue in their website page so bill could not be paid but their customer service people did not understand and resolve the issue. They are repedeatly saying late fee cannot be waive off.
                                LazyPay customer support has been notified about the posted complaint.
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                                  Y
                                  yokesh412
                                  Jun 20, 2023
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                                  I used lazypay to pay in myntra, transaction failed in myntra but amount was debited in lazypay. it is not updated yet. i am not able contact customer support as well.
                                  LazyPay customer support has been notified about the posted complaint.
                                  Hi Team,

                                  We would like to inform you that to investigate further we need customer complete details i.e. registered mobile number, Transaction ID, Date and Time, and email ID associated with the LazyPay account. With all these details we request you to write to our official email [protected]@payufin.com through your registered email ID.

                                  Appreciate your time and patience.
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                                    U
                                    Umang Marothia
                                    Jun 2, 2023
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                                    Hi team,
                                    I have taken a express cash loan from lazypay but it has not disbursed yet as it is showing under process and from next month i have to pay the EMI.
                                    I am worried that how will i pay the money if they do not disburse the loan amount in my account .

                                    Please help.
                                    LazyPay customer support has been notified about the posted complaint.
                                    Hi Team,

                                    We would like to inform you that to investigate further we need customer's complete details i.e. registered mobile number, Transaction ID, Date and Time and email ID associated with the LazyPay account.

                                    With all these details we request you to write to our official email [protected]@payufin.com through your registered email ID.

                                    Appreciate your time and patience.

                                    We recommend not to share your OTP, Passwords with anyone as this could lead to unauthorized access to your account.

                                    We Care!
                                    Customer Support Team
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                                      Ashish8055
                                      May 18, 2023
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                                      Hello, paid electricity bill through Lazypay however same amount of 4610.00 deducted twice. Connected with Lazypay through phone and email no satisfactory response received. Need immediate refund or I’ll approach to consumer court.
                                      LazyPay customer support has been notified about the posted complaint.
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                                        Ashish8055
                                        May 18, 2023
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                                        Hello, I paid electricity bill by using lazy pay, however rs. 4610 electricity bill deducted twice. Multiple time connect with lazy pay through phone and email no response received. Need assistance with refund, else need to move consumer court.
                                        LazyPay customer support has been notified about the posted complaint.
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