LazyPay Complaints & Reviews

I booked through BookMyShow, paid via my cc, now lazy pay keeps sending me messages and 10 calls a day .
I asked them to send me their email address so I may file a complaint and show proof of payment, but they refuse to share email saying they cannot share email details via msg !

But they keep sending me messages non stop with payment and interest charges

On date 30th march 2022 suddenly i have got a message from lazy pay that they have paid 2400 rs to payu payment from my behalf and that amount has been added to my account. And bill was generated. Automatically otp came and amount deducted. As soon has i received this message. I called and make a complaint to lazy pay regarding this and my case id was 14203824 and they assured me it will resolved soon. But no action was taken. After due date they started adding a fine on it. Again make a call to them and they had assigned me a new case id 14239070. But nothing resolved. Suddenly i have got a mail that they had checked trnsaction was made by me or by family. For that i have assured them that it was nothing like that. And i had told them also that i will lodge a complaint on this. But no reply came from them.
And collection agent call is harassaing me day by day on this. I have my 900 dues on lazy pay which i have to pay but this 2400 amount is just added without my any concern.

Iam attaching all the proof hereby

Someone has used my account and now they are calling me ten times a day.

I made a transaction of rps 15500 to NAVRANG AUDIO VIDEO P LTD on 10 April 2022

However the payment is debited from my lazypay account & its showing that the payment was successfully transferred to the marchant account but marchant told me that they not received any payment from Lazypay & they also shown me their bank details & statement also but the transaction of 15500 rps was not transferred to their account.

I have received a message from Lazypay after i scan the QR Code of the marchant this us the massage i had received.

( Dear LazyPay Customer, your payment of Rs. 15500.00 for txn TXN[protected] on NAVRANG AUDIO VIDEO P LTD was successful. Pay by 3rd May, 2022 using https://pmny.in/2ItSnlbPFHlr )

The marchant cancelled the order they said they will give the product only when they receive the payment.

After that when i tried to transfer marchant secondary account to check whether its marchant bank issue or Lazypay bank issue. I had received this msg. Attached in tha mail.

So please kindly look into the matter & give resolution for the same.

I lost my registered mobile number with lazypay and is unable to access my account i wish to change my registered mobile number so that i can access my account and pay back dues.

Hi,

My EMI for the Xpress loan was Successfully Done but in App Showed its pending when I reached to call center and the team there is no correct response, they told me to send a bank statement and I sent it more times but there is no response from the team and they are saying they didn't receive the payment but when I reached to Bank they told that this transaction is successfully complete they told me to reach to vendor,...

I noticed that someone has paid Rs. 250 from my lazy pay account without my permission, I don't know how it is done, Kindly help me on this and sort it out.

I made my due payment of 731 to LazyPay on 8th March 2022 at 12.04 pm . They denied to acknowledge that payment. I shared all the proofs of payment done to them . But they continued harassing me . I shared RRN number which is[protected] shared by my bank to them . But looks like it is a practice for LazyPay that take the amount from customers and keep on denying .After so much harassment I again made the same payment on 30th of March 22. Still they never reversed my money . Such a big cheaters .

I have completed the KYC also but I’m not getting upi for the scan and pay option
It’s saying you are in queue for past 6 months….
I’m not able to do any payments through lazy pay...

Dear sir / Madam,

I'm daily getting harrased by Lazypay callers even I haven't done any transaction through them. Please take a serious action against them.

Thanks

This is to inform you that i am trying to clear my dues from almost a month now. Tried to clear the dues with all payment methods, but gets transaction failed error message.

LazyPay customer care service people calls me everyday but even they are not able to fix the error or show me some solution.

Can you please check this on priority and fix. Also I would like to delete my account with LazyPay after I complete my payment.

Thank you
Sachin singh

Hi my registered mobile no. is [protected]. I want to deactivate my account registered with lazypay, I have mailed regarding this lot of time but not getting response. It has been 2 month so far. But account is still open. Very bad service. It is affecting my cibil also. Kindly close my account as soon as possible.
Regards

LazayPay guys are harassing me daily with at least 10 to 15 calls and also started to call person whoever is my friend's list even after agreed to pay the amount within the timeframe. Giving a torture day by day with abusive language over the phone and whatsapp as well. So I request you to please take some strict action against these people and help the people who's suffering from these guys.

My Xpress loan id is 3200612 I've filed the complaint against lazy pay Xpress loan with National consumer here is my case id 3391309 i took a loan from lazy pay Xpress loan of 60k my emi was debited from my account which is on every month 5th you can refer to the screenshot and bank statement please match the transaction inb my cibil & lazy pay loan section it shows 5 late payment it was all on time please check screenshot and every month you just charged randomly its showing up now 1162 last month i paid extra amount of 7852 now its showing 1162 i have filed a complaint against lazy with national consumer with CASE ID 3391309 please fix this issue asap and correct my cibil score .Please match the transaction .why it is showing again 1162 what is this for .?

Lazypay is not refunding my money for the failed repayment. i had emailed several times to care email id and submit bank statement also but no response at all from these people

Lazypay transaction id: TXN[protected]
RRN Number:[protected]
Mode of payment : UPI
Date :[protected]
Time: 3:57 Pm

I write many times that I am facing problem in app not able to pay my payment without solving my problem only your agent asking badly for money is this service is given by lazy pay to customer. Lazy pay customer service is worst. Agent don't have manners to talk they think we customer are fraud and only give me some random link how can I pay in any link which was given by agent.

My loan I'd is 3193623. I want to forclose my Xpress cash loan but there's no option to forclose my loan and i called there customer support number on [protected] toom they're not picking up my call....

Hi LazyPay Support/Care Team !!

Im Really Good LazyPay App Lover !!

And Im Having Good Credibility With LazyPay Features !!

And Soo Im Having Some Good Loans From LazyPay!!

And Even Im Having Good Repayment Behaviour too, kindly check My Repayment History!! I never Defaulted any Loan Since Ever,

But Unfortunately, This Time i Got Delayed In Paying the EMI of 2866 Rupees, via Nach

Even tho, I’m Not able to see any XpressLoan Details Through My LazyPay App and even Website too,

In the mean while i met with an issue and it took this much time for me to come back from such situation,

But, There are some Persons Who are saying themselves as Collecting team or something, they and Their behaviour was very very worst like im feeling guilty by their behaviour,

They Unauthorisedly accessed my contacts list and they called to my people and did harassment like, im having 50, 000 rupees Emi and that will be their responsibility to pay the 50, 000 rupees,

How come LazyPay Allows this type of worst behaviour huh ?

Even the emi due date was gone, im they guy who will pay the penalty charges too,

But The Worst behaviour from LazyPay Ever ever,

All my trust and love towards LazyPay Was Gone by Single moment !!

And

Especially One Collection team Girl called me and humiliated me like “she never seen worst people like me “

She blamed me and humiliated me as worst human, because of just 2866 emi due !!

I really need quick reply !!

(This is how i shared my views to LazyPay Officials) i dont know whether they will care me or not, but i came here consumer complaints

I made a repayment of INR 571 on 18.03.2022 via UPI and the amount debited from my bank account. But as per Lazypay they haven’t received any payment and they send me a payment failure message mentioning that if any amount debited, it will return to account within 3 days. After 3 days, I didn't received any amount into my bank account and tried to contact lazy pay customer care via email and phone, but unable to connect. Since my payment failure, they blocked my account and charging day by day late fee. Plz resolve this and ask them to refund my money. Also I need a compensation of Rs.200 per day starting from the date of payment failed (18.03.2022) till complaint resolving day, since lazypay failed to refund within my amount within 3 days . Please do needful

From today morning I'm not able to do a single transaction either through lazpay app, scan and pay and lazcard. Everytime the same thing. No response from our banking partner. Try after 15 min. 29 hours has passed. It's ridiculous.