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LazyPay Complaints & Reviews

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Updated: Jan 7, 2026
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LazyPay reviews & complaints page 8

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P
Prameet S Kotak
Apr 17, 2022
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I booked through BookMyShow, paid via my cc, now lazy pay keeps sending me messages and 10 calls a day .
I asked them to send me their email address so I may file a complaint and show proof of payment, but they refuse to share email saying they cannot share email details via msg !

But they keep sending me messages non stop with payment and interest charges
LazyPay customer support has been notified about the posted complaint.
Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
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    The Atulyan's
    Apr 17, 2022
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    Regarding unethical transaction added to my account

    Address: INDIA
    Website: lazypay.in

    On date 30th march 2022 suddenly i have got a message from lazy pay that they have paid 2400 rs to payu payment from my behalf and that amount has been added to my account. And bill was generated. Automatically otp came and amount deducted. As soon has i received this message. I called and make a complaint to lazy pay regarding this and my case id was 14203824 and they assured me it will resolved soon. But no action was taken. After due date...
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    Shreya31
    from Hyderabad, Andhra Pradesh
    Apr 17, 2022
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    Someone has used my account and now they are calling me ten times a day.
    LazyPay customer support has been notified about the posted complaint.
    Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
    Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that our team can check and assist you further with your query.
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      R
      Rohitmanpro
      from Delhi, Delhi
      Apr 10, 2022
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      Address: 5th Floor, The Quest, Technopolis Knowledge Park, Mahakali Caves Rd, Hanuman Nagar, Andheri East, Mumbai, Maharashtra 400093

      I made a transaction of rps 15500 to NAVRANG AUDIO VIDEO P LTD on 10 April 2022

      However the payment is debited from my lazypay account & its showing that the payment was successfully transferred to the marchant account but marchant told me that they not received any payment from Lazypay & they also shown me their bank details & statement also but the transaction of 15500 rps was not transferred to their account.

      I have received a message from Lazypay after i scan the QR Code of the marchant this us the massage i had received.

      ( Dear LazyPay Customer, your payment of Rs. 15500.00 for txn TXN[protected] on NAVRANG AUDIO VIDEO P LTD was successful. Pay by 3rd May, 2022 using https://pmny.in/2ItSnlbPFHlr )

      The marchant cancelled the order they said they will give the product only when they receive the payment.

      After that when i tried to transfer marchant secondary account to check whether its marchant bank issue or Lazypay bank issue. I had received this msg. Attached in tha mail.

      So please kindly look into the matter & give resolution for the same.
      +2 photos
      LazyPay customer support has been notified about the posted complaint.
      Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
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        A
        arunsasi8123
        Apr 9, 2022
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        I lost my registered mobile number with lazypay and is unable to access my account i wish to change my registered mobile number so that i can access my account and pay back dues.
        LazyPay customer support has been notified about the posted complaint.
        Hey, We are sorry for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
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          Mehanaaz786
          Apr 8, 2022
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          LazyPay-Xpress Loan - EMI Payment Dispute

          Hi,

          My EMI for the Xpress loan was Successfully Done but in App Showed its pending when I reached to call center and the team there is no correct response, they told me to send a bank statement and I sent it more times but there is no response from the team and they are saying they didn't receive the payment but when I reached to Bank they told that this transaction is successfully complete they told me to reach to vendor,...
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          D
          Dipak Nhavi
          Apr 7, 2022
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          I noticed that someone has paid Rs. 250 from my lazy pay account without my permission, I don't know how it is done, Kindly help me on this and sort it out.
          LazyPay customer support has been notified about the posted complaint.
          Hey, We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
          Hey, We are really sorry for the trouble that has been caused to you. We would please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
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            A
            Anupama55
            from Noida, Uttar Pradesh
            Apr 4, 2022
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            I made my due payment of 731 to LazyPay on 8th March 2022 at 12.04 pm . They denied to acknowledge that payment. I shared all the proofs of payment done to them . But they continued harassing me . I shared RRN number which is[protected] shared by my bank to them . But looks like it is a practice for LazyPay that take the amount from customers and keep on denying .After so much harassment I again made the same payment on 30th of March 22. Still they never reversed my money . Such a big cheaters .
            LazyPay customer support has been notified about the posted complaint.
            Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you with your query.
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              B
              B navya
              Apr 4, 2022
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              Scan and pay upi is not there

              I have completed the KYC also but I’m not getting upi for the scan and pay option
              It’s saying you are in queue for past 6 months….
              I’m not able to do any payments through lazy pay...
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              liya786
              from BENGALURU, Karnataka
              Apr 3, 2022
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              Dear sir / Madam,

              I'm daily getting harrased by Lazypay callers even I haven't done any transaction through them. Please take a serious action against them.

              Thanks
              LazyPay customer support has been notified about the posted complaint.
              Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
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                sachin_15
                from Nellore, Andhra Pradesh
                Apr 3, 2022
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                This is to inform you that i am trying to clear my dues from almost a month now. Tried to clear the dues with all payment methods, but gets transaction failed error message.

                LazyPay customer care service people calls me everyday but even they are not able to fix the error or show me some solution.

                Can you please check this on priority and fix. Also I would like to delete my account with LazyPay after I complete my payment.

                Thank you
                Sachin singh
                LazyPay customer support has been notified about the posted complaint.
                Hey, We are really sorry for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
                Is your issue solved? I am getting same problem. Have they charged you any late fine? Please reply.
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                  Rakesh Raut
                  from Kishni, Uttar Pradesh
                  Apr 2, 2022
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                  Hi my registered mobile no. is [protected]. I want to deactivate my account registered with lazypay, I have mailed regarding this lot of time but not getting response. It has been 2 month so far. But account is still open. Very bad service. It is affecting my cibil also. Kindly close my account as soon as possible.
                  Regards
                  LazyPay customer support has been notified about the posted complaint.
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                    S
                    Sathish H Anaji
                    from Chennai, Tamil Nadu
                    Mar 30, 2022
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                    Website: lazypay.in

                    LazayPay guys are harassing me daily with at least 10 to 15 calls and also started to call person whoever is my friend's list even after agreed to pay the amount within the timeframe. Giving a torture day by day with abusive language over the phone and whatsapp as well. So I request you to please take some strict action against these people and help the people who's suffering from these guys.
                    +1 photos
                    LazyPay customer support has been notified about the posted complaint.
                    Hey, We are really sorry for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
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                      C
                      chetn0001
                      Mar 30, 2022
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                      My Xpress loan id is 3200612 I've filed the complaint against lazy pay Xpress loan with National consumer here is my case id 3391309 i took a loan from lazy pay Xpress loan of 60k my emi was debited from my account which is on every month 5th you can refer to the screenshot and bank statement please match the transaction inb my cibil & lazy pay loan section it shows 5 late payment it was all on time please check screenshot and every month you just charged randomly its showing up now 1162 last month i paid extra amount of 7852 now its showing 1162 i have filed a complaint against lazy with national consumer with CASE ID 3391309 please fix this issue asap and correct my cibil score .Please match the transaction .why it is showing again 1162 what is this for .?
                      LazyPay customer support has been notified about the posted complaint.
                      Hey, We sincerely apologize for the trouble that has been caused to you. We would like to inform you that we have raised the concern with our team and the issue will be resolved by tomorrow in the meantime, your patience is greatly appreciated.
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                        vinay_
                        Mar 29, 2022
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                        Lazypay is not refunding my money for the failed repayment. i had emailed several times to care email id and submit bank statement also but no response at all from these people

                        Lazypay transaction id: TXN[protected]
                        RRN Number:[protected]
                        Mode of payment : UPI
                        Date :[protected]
                        Time: 3:57 Pm
                        LazyPay customer support has been notified about the posted complaint.
                        Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please help us with the case number which has been assigned to you so that we can check and assist you further with your query.
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                          Vishal.singh22
                          Mar 29, 2022
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                          I write many times that I am facing problem in app not able to pay my payment without solving my problem only your agent asking badly for money is this service is given by lazy pay to customer. Lazy pay customer service is worst. Agent don't have manners to talk they think we customer are fraud and only give me some random link how can I pay in any link which was given by agent.
                          LazyPay customer support has been notified about the posted complaint.
                          Hey, We are really sorry for the trouble that has been caused to you. We would request you to please help us with the case number that has been assigned to you so that we can check and assist you further with your query.
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                            A
                            Anshuly1
                            from Noida, Uttar Pradesh
                            Mar 28, 2022
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                            No option to contact them and no option to foreclose my loan

                            My loan I'd is 3193623. I want to forclose my Xpress cash loan but there's no option to forclose my loan and i called there customer support number on [protected] toom they're not picking up my call....
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                            S
                            SatiG
                            Mar 27, 2022
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                            Hi LazyPay Support/Care Team !!

                            Im Really Good LazyPay App Lover !!

                            And Im Having Good Credibility With LazyPay Features !!

                            And Soo Im Having Some Good Loans From LazyPay!!

                            And Even Im Having Good Repayment Behaviour too, kindly check My Repayment History!! I never Defaulted any Loan Since Ever,

                            But Unfortunately, This Time i Got Delayed In Paying the EMI of 2866 Rupees, via Nach

                            Even tho, I’m Not able to see any XpressLoan Details Through My LazyPay App and even Website too,

                            In the mean while i met with an issue and it took this much time for me to come back from such situation,

                            But, There are some Persons Who are saying themselves as Collecting team or something, they and Their behaviour was very very worst like im feeling guilty by their behaviour,

                            They Unauthorisedly accessed my contacts list and they called to my people and did harassment like, im having 50, 000 rupees Emi and that will be their responsibility to pay the 50, 000 rupees,

                            How come LazyPay Allows this type of worst behaviour huh ?

                            Even the emi due date was gone, im they guy who will pay the penalty charges too,

                            But The Worst behaviour from LazyPay Ever ever,

                            All my trust and love towards LazyPay Was Gone by Single moment !!

                            And

                            Especially One Collection team Girl called me and humiliated me like “she never seen worst people like me “

                            She blamed me and humiliated me as worst human, because of just 2866 emi due !!

                            I really need quick reply !!

                            (This is how i shared my views to LazyPay Officials) i dont know whether they will care me or not, but i came here consumer complaints
                            LazyPay customer support has been notified about the posted complaint.
                            Hey, We are really sorry for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
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                              gopumani
                              from Kochi, Kerala
                              Mar 25, 2022
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                              I made a repayment of INR 571 on 18.03.2022 via UPI and the amount debited from my bank account. But as per Lazypay they haven’t received any payment and they send me a payment failure message mentioning that if any amount debited, it will return to account within 3 days. After 3 days, I didn't received any amount into my bank account and tried to contact lazy pay customer care via email and phone, but unable to connect. Since my payment failure, they blocked my account and charging day by day late fee. Plz resolve this and ask them to refund my money. Also I need a compensation of Rs.200 per day starting from the date of payment failed (18.03.2022) till complaint resolving day, since lazypay failed to refund within my amount within 3 days . Please do needful
                              LazyPay customer support has been notified about the posted complaint.
                              Hey, We are really sorry for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
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                                Arunav Khound
                                Mar 24, 2022
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                                Address: Assam

                                From today morning I'm not able to do a single transaction either through lazpay app, scan and pay and lazcard. Everytime the same thing. No response from our banking partner. Try after 15 min. 29 hours has passed. It's ridiculous.
                                LazyPay customer support has been notified about the posted complaint.
                                Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can check and assist you further accordingly.
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