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LazyPay Complaints & Reviews

1
Updated: Jan 7, 2026
Complaints 516
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44
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LazyPay reviews & complaints page 9

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A
arunsasi8123
Apr 9, 2022
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I lost my registered mobile number with lazypay and is unable to access my account i wish to change my registered mobile number so that i can access my account and pay back dues.
LazyPay customer support has been notified about the posted complaint.
Hey, We are sorry for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
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    D
    Dipak Nhavi
    Apr 7, 2022
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    I noticed that someone has paid Rs. 250 from my lazy pay account without my permission, I don't know how it is done, Kindly help me on this and sort it out.
    LazyPay customer support has been notified about the posted complaint.
    Hey, We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
    Hey, We are really sorry for the trouble that has been caused to you. We would please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
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      A
      Anupama55
      from Noida, Uttar Pradesh
      Apr 4, 2022
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      I made my due payment of 731 to LazyPay on 8th March 2022 at 12.04 pm . They denied to acknowledge that payment. I shared all the proofs of payment done to them . But they continued harassing me . I shared RRN number which is[protected] shared by my bank to them . But looks like it is a practice for LazyPay that take the amount from customers and keep on denying .After so much harassment I again made the same payment on 30th of March 22. Still they never reversed my money . Such a big cheaters .
      LazyPay customer support has been notified about the posted complaint.
      Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you with your query.
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        L
        liya786
        from BENGALURU, Karnataka
        Apr 3, 2022
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        Dear sir / Madam,

        I'm daily getting harrased by Lazypay callers even I haven't done any transaction through them. Please take a serious action against them.

        Thanks
        LazyPay customer support has been notified about the posted complaint.
        Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
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          S
          sachin_15
          from Nellore, Andhra Pradesh
          Apr 3, 2022
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          This is to inform you that i am trying to clear my dues from almost a month now. Tried to clear the dues with all payment methods, but gets transaction failed error message.

          LazyPay customer care service people calls me everyday but even they are not able to fix the error or show me some solution.

          Can you please check this on priority and fix. Also I would like to delete my account with LazyPay after I complete my payment.

          Thank you
          Sachin singh
          LazyPay customer support has been notified about the posted complaint.
          Hey, We are really sorry for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
          Is your issue solved? I am getting same problem. Have they charged you any late fine? Please reply.
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            R
            Rakesh Raut
            from Kishni, Uttar Pradesh
            Apr 2, 2022
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            Hi my registered mobile no. is [protected]. I want to deactivate my account registered with lazypay, I have mailed regarding this lot of time but not getting response. It has been 2 month so far. But account is still open. Very bad service. It is affecting my cibil also. Kindly close my account as soon as possible.
            Regards
            LazyPay customer support has been notified about the posted complaint.
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              S
              Sathish H Anaji
              from Chennai, Tamil Nadu
              Mar 30, 2022
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              Website: lazypay.in

              LazayPay guys are harassing me daily with at least 10 to 15 calls and also started to call person whoever is my friend's list even after agreed to pay the amount within the timeframe. Giving a torture day by day with abusive language over the phone and whatsapp as well. So I request you to please take some strict action against these people and help the people who's suffering from these guys.
              LazyPay customer support has been notified about the posted complaint.
              Hey, We are really sorry for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
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                C
                chetn0001
                Mar 30, 2022
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                My Xpress loan id is 3200612 I've filed the complaint against lazy pay Xpress loan with National consumer here is my case id 3391309 i took a loan from lazy pay Xpress loan of 60k my emi was debited from my account which is on every month 5th you can refer to the screenshot and bank statement please match the transaction inb my cibil & lazy pay loan section it shows 5 late payment it was all on time please check screenshot and every month you just charged randomly its showing up now 1162 last month i paid extra amount of 7852 now its showing 1162 i have filed a complaint against lazy with national consumer with CASE ID 3391309 please fix this issue asap and correct my cibil score .Please match the transaction .why it is showing again 1162 what is this for .?
                LazyPay customer support has been notified about the posted complaint.
                Hey, We sincerely apologize for the trouble that has been caused to you. We would like to inform you that we have raised the concern with our team and the issue will be resolved by tomorrow in the meantime, your patience is greatly appreciated.
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                  V
                  vinay_
                  Mar 29, 2022
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                  Lazypay is not refunding my money for the failed repayment. i had emailed several times to care email id and submit bank statement also but no response at all from these people

                  Lazypay transaction id: TXN[protected]
                  RRN Number:[protected]
                  Mode of payment : UPI
                  Date :[protected]
                  Time: 3:57 Pm
                  LazyPay customer support has been notified about the posted complaint.
                  Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please help us with the case number which has been assigned to you so that we can check and assist you further with your query.
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                    V
                    Vishal.singh22
                    Mar 29, 2022
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                    I write many times that I am facing problem in app not able to pay my payment without solving my problem only your agent asking badly for money is this service is given by lazy pay to customer. Lazy pay customer service is worst. Agent don't have manners to talk they think we customer are fraud and only give me some random link how can I pay in any link which was given by agent.
                    LazyPay customer support has been notified about the posted complaint.
                    Hey, We are really sorry for the trouble that has been caused to you. We would request you to please help us with the case number that has been assigned to you so that we can check and assist you further with your query.
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                      S
                      SatiG
                      Mar 27, 2022
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                      Hi LazyPay Support/Care Team !!

                      Im Really Good LazyPay App Lover !!

                      And Im Having Good Credibility With LazyPay Features !!

                      And Soo Im Having Some Good Loans From LazyPay!!

                      And Even Im Having Good Repayment Behaviour too, kindly check My Repayment History!! I never Defaulted any Loan Since Ever,

                      But Unfortunately, This Time i Got Delayed In Paying the EMI of 2866 Rupees, via Nach

                      Even tho, I’m Not able to see any XpressLoan Details Through My LazyPay App and even Website too,

                      In the mean while i met with an issue and it took this much time for me to come back from such situation,

                      But, There are some Persons Who are saying themselves as Collecting team or something, they and Their behaviour was very very worst like im feeling guilty by their behaviour,

                      They Unauthorisedly accessed my contacts list and they called to my people and did harassment like, im having 50, 000 rupees Emi and that will be their responsibility to pay the 50, 000 rupees,

                      How come LazyPay Allows this type of worst behaviour huh ?

                      Even the emi due date was gone, im they guy who will pay the penalty charges too,

                      But The Worst behaviour from LazyPay Ever ever,

                      All my trust and love towards LazyPay Was Gone by Single moment !!

                      And

                      Especially One Collection team Girl called me and humiliated me like “she never seen worst people like me “

                      She blamed me and humiliated me as worst human, because of just 2866 emi due !!

                      I really need quick reply !!

                      (This is how i shared my views to LazyPay Officials) i dont know whether they will care me or not, but i came here consumer complaints
                      LazyPay customer support has been notified about the posted complaint.
                      Hey, We are really sorry for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
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                        G
                        gopumani
                        from Kochi, Kerala
                        Mar 25, 2022
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                        I made a repayment of INR 571 on 18.03.2022 via UPI and the amount debited from my bank account. But as per Lazypay they haven’t received any payment and they send me a payment failure message mentioning that if any amount debited, it will return to account within 3 days. After 3 days, I didn't received any amount into my bank account and tried to contact lazy pay customer care via email and phone, but unable to connect. Since my payment failure, they blocked my account and charging day by day late fee. Plz resolve this and ask them to refund my money. Also I need a compensation of Rs.200 per day starting from the date of payment failed (18.03.2022) till complaint resolving day, since lazypay failed to refund within my amount within 3 days . Please do needful
                        LazyPay customer support has been notified about the posted complaint.
                        Hey, We are really sorry for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
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                          A
                          Arunav Khound
                          Mar 24, 2022
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                          Address: Assam

                          From today morning I'm not able to do a single transaction either through lazpay app, scan and pay and lazcard. Everytime the same thing. No response from our banking partner. Try after 15 min. 29 hours has passed. It's ridiculous.
                          LazyPay customer support has been notified about the posted complaint.
                          Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can check and assist you further accordingly.
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                            D
                            dashok
                            from Chennai, Tamil Nadu
                            Mar 23, 2022
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                            Address: PayU Finance India Private Limited, Empresa Building, Office No. 102, First Floor, Second Road, Khar West, Mumbai – 400052

                            Hi,
                            I want to deactivate my lazypay account as I'm not using it. I have raised a formal request on 21-Mar-2022 through customer care mail and i got a ticket number[protected] for my request. It's been mentioned in the mail that I'll be getting an update within 24hrs. Till now i haven't got any update. I mailed again twice but no response. Please do the needful.

                            Thanks
                            LazyPay customer support has been notified about the posted complaint.
                            Mar 25, 2022
                            Updated by dashok
                            Hi,

                            It's been more than 4 days. Still my account is not yet deactivated. Ticket number for my complaint[protected]. Please do the needful.
                            Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can check and assist you further accordingly.
                            Hey, We would like to inform you that our team will reply to your concern Via email within 48 hours. Please be rest assured your query will be resolved. In the meantime, your patience is greatly appreciated.
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                              N
                              Narasimha Kumar 3112
                              from Bapatla, Andhra Pradesh
                              Mar 19, 2022
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                              Resolved

                              Hey I had tried doing payment yesterday but it got failed so today I had tried doing payment but I can see the late fee as 422 and Carry forward fee of rs 350 total rs 822 were charged on me because of yours mistake and now on 19th I had cleared the due of 10000 and late fee 472 but again carry forward fee is applied it's disgusting please wave off them or else I will complaint to consumer court.
                              May 22, 2022
                              Complaint marked as Resolved 
                              Lazypay itself had cleared this issue for all.
                              LazyPay customer support has been notified about the posted complaint.
                              Hey, We are sorry for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that our team can look into this for you and assist you with your query.
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                                D
                                diwakar moorthy
                                Mar 19, 2022
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                                My repayment as been done already and seller also refund the amount but still outstanding amount showing more than 200 times called customer care no 1 picking the call, lazy pay fooling the customer and earning the money from customer
                                LazyPay customer support has been notified about the posted complaint.
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                                  P
                                  Pranab Laha
                                  Mar 16, 2022
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                                  I have received mail from Lazypay to clear outstanding of Rs. 20300/-. But I never been created any account in LAZYPAY. Scam and fraudsters doing such activity.

                                  Please look into the matter.
                                  LazyPay customer support has been notified about the posted complaint.
                                  Hey, We are really sorry for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
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                                    D
                                    Dr. Shrikalla Nair
                                    Mar 13, 2022
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                                    I have paid the amount 716/- on March 6th. However, as per lazypay they have not received the amount. The amount has been deducted from my account already. I checked the bank statement. There is no reversal if there was any transaction failed instance. I am attaching the screenshot of the transaction along with bank statement till date for your reference.
                                    LazyPay customer support has been notified about the posted complaint.
                                    Hey, We are sorry for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you with your query.
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                                      M
                                      Manish2210
                                      from Mumbai, Maharashtra
                                      Mar 11, 2022
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                                      I have a Lazypay account where 2 transactions have been done for 17000 and 13000 respectively and now since I dont want to pay it in EMIs i have written multiple emails to share the final repayment link however there is no response even after writing them more than 10times
                                      Once i received email mentioning you will be charge foreclosure charges etc etc and if you agree then only link will be shared however even after agreeing the links arent shared yet and after that one agent wrote email pls find the link but link wasnt given in the email
                                      poor and disgusting service and zero concerns seen for customers issues
                                      I have also visited the office address given on google which belongs to Andheri Mumbai however there is no such company available

                                      Pls check and help imediately
                                      i am worried that if i pay full payment after that with such a poor delayed responses how will it get updated and not sure whether they will still recur charges from me or not..?
                                      So making full payment is also found to be risky
                                      LazyPay customer support has been notified about the posted complaint.
                                      Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that our team can look into this for you and assist you with your query.
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                                        S
                                        Samyuktha K
                                        Mar 11, 2022
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                                        Having spent 4057 rps on LazyPay, i got an outstanding bill amount of 7600 plus. Their call centres don't work and when I called another local number listed, their call centre personnel tried to get me to download a remote access app - which is another huge red flag especially for those who don't understand tech. When questioned about the app, the man conviniently hung up and never answered again. I have written to them seeking clarity on the breakup and they keep sending back a breakup which doesn't add up to their bill. This app is definitely fleecing people in large numbers and what's more concerning is that they aren't available for any sort of complaints or conflict resolution.
                                        LazyPay customer support has been notified about the posted complaint.
                                        Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you with your query.
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