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LazyPay Complaints & Reviews

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Last updated Mar 19, 2024
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D
digitallpramod
from Bhadohi, Uttar Pradesh
Mar 9, 2022
Mar 10, 2022
This thread was updated on Mar 10, 2022
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Transaction Failed but money not refunded

Address:PayU Finance India Private Limited 9th floor, Bestech Business Tower,Sohna Road Sector-48, Gurgaon-122002 Haryana,India

Myself Pramod Pandey,

I have done a rent Payment on paytm using my lazycard, but my transaction was failed in Paytm app, and my money deducted from my card, after it i have raise a query on lazypay customer service, but i have not receive any resolution from your team,

* i am trying to reach you via customer helpline number - [protected]
* also sent too many mail to - [protected]@lazypay.in
i have...
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D
Dhwani Mistry
Mar 8, 2022
Mar 8, 2022
This thread was updated on Mar 8, 2022
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Payment links/app not working

Address:Maharashtra
Website:lazypay.in

Reminder 5!

Hello Team Lazypay!

Are you guys planning of resolving the issue of the payment link not working.
Your team is sending me reminders of the payment due and have BLOCKED my account, all without resolving the issue, which is, mind I remind you, totally Lazypay's onus! Nobody is working on resolving the issues and I'm constantly getting calls multiple times from different executives talking rude,...
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S
Swapnalee Talukdar Traverse
Mar 8, 2022
Mar 8, 2022
This thread was updated on Mar 8, 2022
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Unnecessary payment

Hii, lazypay is calling me and messaging me for the payment against truecaller subscription which I want to unsubscribe and I have only subscribed for free trial. Now they are charging amount....
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S
Shaik0066
Mar 7, 2022
Mar 9, 2022
This thread was updated on Mar 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Xpress cash loan close

Address:PayU Finance India Private Limited 9th floor, Bestech Business Tower,Sohna Road Sector-48, Gurgaon-122002 Haryana,India Ph: 0124-6624800/0124-66

Hii I took loan from lazypay xpress cash, 06/03/2022,
Actually I am not interested in that loan, so plz cancel my loan
Plz check attachments

Tnq
[protected]...
+1 photos
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S
Saib Ali
Mar 7, 2022
Mar 8, 2022
This thread was updated on Mar 8, 2022
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Card Not Deliver

Dear Sir
आपके द्वारा मुझे lazy pay कार्ड Delhivery कूरियर कंपनी द्वारा भेजा गया था । delhivery कंपनी के डिलीवरी बॉय के द्वारा न तो मुझे काल किया गया न मेरे घर पर कार्ड डिलीवर किया जबकि उनकी साइट...
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H
himanshurmodi
from Vadodara, Gujarat
Mar 6, 2022
Mar 9, 2022
This thread was updated on Mar 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Intentionally delayed auto debit of repayment

3rd March was due date for LazyPay outstanding. I have setup Auto Debit so ideally LazyPay should have debited my account on 3rd. On this day, I sent reminder also to LazyPay in afternoon. But they intentionally dis not debit my account so that they can charge interest and penalty. I have been chasing them for refund but they are not answering. I want my money back with compensation....
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A
AppalaRaju Pidintla
from Visakhapatnam, Andhra Pradesh
Mar 6, 2022
Mar 22, 2022
This thread was updated on Mar 22, 2022
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Transactions Success-merchant not received the amount

Address:Nakkavanipalem Visakhapatnam

Dear Sir,

Ihave done 5trascations ( each 2000) on 5th dec 2021 to merchant for mobile purchase through lazypay app. Out of 5 transactions all are show's sucess .but 1trasncation ( trans.id[protected] amount merchant didnot receive the amount .when i raise the issue with lazypay team they are merchant will send back to the amont.if merchant receive the amont why should I raise the complaint .pls do the needful.pls the below...
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I
ILENDRA BANJARE
Mar 4, 2022
Mar 5, 2022
This thread was updated on Mar 5, 2022
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Transactions successful at lazypay bat merchant cancel the order service

Address:MANTRAM BANJARE MAKAN NO 217 WARD 11 KURMI PARA MOHRA CHHATTISGARH, Mohra

Transactions successful at lazypay bat merchant cancel the order service
10253 Rupye 10 days ho gay hai abhi thak Refund nhi ayaa hai
Transactions id - TXN[protected]
Date of transactions - 23 feb 2022 Times 10:11 pm plzz amount refund kar do...
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S
Sreedeep Kumar
Mar 3, 2022
Mar 4, 2022
This thread was updated on Mar 4, 2022
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Regarding bill generation

I started using lazy pay last month on 21st and made transaction of amount 1700 approx. Later repaid at March 1st, as they mentioned no further charges if it paid it on time . Now I see total amout of 3155 approx. To be paid back and trying to contact lazy customer care no response from their side ....
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A
abhinavsi221
from Faridabad, Haryana
Mar 3, 2022
Mar 4, 2022
This thread was updated on Mar 4, 2022
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Request to delete my account and remove it from my cibil record

Hi Team,

I feel extremely unfortunate to be a part of this fintech revolution (BNPL). This is more dangerous than the Russia-Ukraine war. I belong to a middle-class background, fell for the cashback trap laid beautifully by you people. Only when my home loan application was rejected due to poor CIBIL score owing to your organization. I realized the biggest mistake of my life. So this is a humble request to kindly shut down...
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T
tanmoy1995
from Kolkata, West Bengal
Mar 2, 2022
Mar 3, 2022
This thread was updated on Mar 3, 2022
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Transactions related

Address:5th Floor, The Quest, Technopolis Knowledge Park, Mahakali Caves Rd, Hanuman Nagar, Andheri East, Mumbai, Maharashtra 400093 Map of lazypay
Website:Lazypay.in

I'm a user of lazypay made a transaction on 28 of February 2022 of rs 1500 with scan and pay feature but the money gone debited at that time and payment gone into pending mode I tried to call them but their service not available so I drop a mail to them and register a complaint regarding this transaction. 1 day after I got a message from them that the transaction was successful but when I checked it's not confirmed the merchant didn't received...
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SandipKarmakar567
from Agartala, Tripura
Mar 1, 2022
Mar 2, 2022
This thread was updated on Mar 2, 2022
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Money debited from account but not received at the store.

Address:Bhati Abhoynagar,

I shopped in your Trends store in Agartala on 19th September 2021, for Rs.5250. I paid via Lazypay the money was debited from my account but not received in the store. I didn't get any refund yet please help me. I have attached a screenshot of the transaction.
You can call or message me anytime at [protected]

Transaction ID - TXN[protected]...
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N
Naveenj.5320
from Hyderabad, Andhra Pradesh
Mar 1, 2022
Mar 2, 2022
This thread was updated on Mar 2, 2022
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Money debited but not credited to merchant

Address:Lazypay

Hi Team,

I tried to make payment to "Telangana traffic police" e challan using Bill desk (through my lazypay l card). Money was debited from my card, but not credited to the merchant. Please check the status of the transaction and refund the amount.

Below are the details of the Transaction:

Transaction ID: TXN[protected]

I have attached the transaction screenshot for your reference....
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S
sapna p a
Feb 27, 2022
Feb 28, 2022
This thread was updated on Feb 28, 2022
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After clearing the amount they still send debit to my account

I had cleared due to there system error the payment didn't reflect in there account, which they accept but since year everymonth they send the debit twice to my account for that there is bounce charges, as I has clear my account without any money, I need get all my bounce charges, & they need to stop every month,...
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M
Mister Rohit
from Delhi, Delhi
Feb 25, 2022
Feb 28, 2022
This thread was updated on Feb 28, 2022
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Amount Deducted

Address:Delhi

Dear Team,

I was added the 1, 129/- rs money in Paytm wallet but amount was deducted in my lazy pay card but still not received in Paytm wallet.

Kindly resolve it urgently....
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A
AnIsH kArN
Feb 25, 2022
Feb 26, 2022
This thread was updated on Feb 26, 2022
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Money related issue

Address:Pathar ki majid

I want to inform you that lazypay are deducting money
While i have finished all my emi
After that they are deducting my money
After that if again lazypay will deduct money than I'm going to do sucide...
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B
Buda0411
from Delhi, Delhi
Feb 23, 2022
Feb 25, 2022
This thread was updated on Feb 25, 2022
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Payment Failed Refund not received

I made an transaction on 18 on Paytm (One 97 Communication India Private Limited), amount was 380 after the next hour i received a message from paytm that your payment was failed we haven't received a amount from your bank side i.e. (SBM Bank) and the Lazy pay has deducted a amount from my account on next moment. I called to State Bank of Mauritius they told me to email at customer [protected]@sbmbank.co.in.

I did the same day after...
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B
btheertha
from Hyderabad, Andhra Pradesh
Feb 21, 2022
Feb 25, 2022
This thread was updated on Feb 25, 2022
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Cleared all EMIs of Lazypay loan, still showing due amount

Hi Team,

I cleared all EMIs of O/S loan amount of 100000/- which I have taken from Lazypay. Still showing next due amount is 3500/- in lazypay app. I am not sure to which this amount is referring to.

I called to Lazypay Customer Care No.[protected]. Receiving only IVR stating that I need to check on website. Not receiving any assistance from them.

Could you please check and fix the issue....
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T
Tausif4322
Feb 21, 2022
Feb 25, 2022
This thread was updated on Feb 25, 2022
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Credit Used Fraud

On 30th January 2022, I got several OTPs from LazyPay then later I got the message that 3000 Rs. is Credited from my LazyPay Account. I have not created any account on LazyPay App. Also fake email ID used to create my account and did the financial fraud (Fake Email ID: [protected]@gmail.com)

My Contact Number [protected] through which LazyPay Account created and 3000 Credit Used...
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O
Orakel
Feb 19, 2022
Feb 25, 2022
This thread was updated on Feb 25, 2022
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Wrong CC Bill Received

I have received a wrong bill to be repaid, and was forced to pay it.
Pathetic service, I've complained several times on the website yet not received a single response. The phone number provided for customer support isn't working as well.
Screenshot attached for proof.

I need the entire money to be credited back to my account.

Regards,
Suhail Ansari
[protected]...
+1 photos
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