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LazyPay Complaints & Reviews

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Updated: Jul 12, 2025
Complaints 511
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44
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LazyPay reviews & complaints page 9

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P
Pranab Laha
Mar 16, 2022
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I have received mail from Lazypay to clear outstanding of Rs. 20300/-. But I never been created any account in LAZYPAY. Scam and fraudsters doing such activity.

Please look into the matter.
+1 photos
LazyPay customer support has been notified about the posted complaint.
Hey, We are really sorry for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
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    Dr. Shrikalla Nair
    Mar 13, 2022
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    I have paid the amount 716/- on March 6th. However, as per lazypay they have not received the amount. The amount has been deducted from my account already. I checked the bank statement. There is no reversal if there was any transaction failed instance. I am attaching the screenshot of the transaction along with bank statement till date for your reference.
    +1 photos
    LazyPay customer support has been notified about the posted complaint.
    Hey, We are sorry for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you with your query.
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      M
      Manish2210
      from Mumbai, Maharashtra
      Mar 11, 2022
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      I have a Lazypay account where 2 transactions have been done for 17000 and 13000 respectively and now since I dont want to pay it in EMIs i have written multiple emails to share the final repayment link however there is no response even after writing them more than 10times
      Once i received email mentioning you will be charge foreclosure charges etc etc and if you agree then only link will be shared however even after agreeing the links arent shared yet and after that one agent wrote email pls find the link but link wasnt given in the email
      poor and disgusting service and zero concerns seen for customers issues
      I have also visited the office address given on google which belongs to Andheri Mumbai however there is no such company available

      Pls check and help imediately
      i am worried that if i pay full payment after that with such a poor delayed responses how will it get updated and not sure whether they will still recur charges from me or not..?
      So making full payment is also found to be risky
      LazyPay customer support has been notified about the posted complaint.
      Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that our team can look into this for you and assist you with your query.
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        S
        Samyuktha K
        Mar 11, 2022
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        Having spent 4057 rps on LazyPay, i got an outstanding bill amount of 7600 plus. Their call centres don't work and when I called another local number listed, their call centre personnel tried to get me to download a remote access app - which is another huge red flag especially for those who don't understand tech. When questioned about the app, the man conviniently hung up and never answered again. I have written to them seeking clarity on the breakup and they keep sending back a breakup which doesn't add up to their bill. This app is definitely fleecing people in large numbers and what's more concerning is that they aren't available for any sort of complaints or conflict resolution.
        LazyPay customer support has been notified about the posted complaint.
        Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you with your query.
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          M
          Masood a i
          Mar 10, 2022
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          Address: Lazy pay

          I've made the payment through lazy pay money deducted but not received at merchant account.
          LazyPay customer support has been notified about the posted complaint.
          Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that our team can look into this for you and assist you with your query.
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            D
            digitallpramod
            from Bhadohi, Uttar Pradesh
            Mar 9, 2022
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            Transaction Failed but money not refunded

            Address: PayU Finance India Private Limited 9th floor, Bestech Business Tower,Sohna Road Sector-48, Gurgaon-122002 Haryana,India

            Myself Pramod Pandey,

            I have done a rent Payment on paytm using my lazycard, but my transaction was failed in Paytm app, and my money deducted from my card, after it i have raise a query on lazypay customer service, but i have not receive any resolution from your team,

            * i am trying to reach you via customer helpline number - [protected]
            * also sent too many mail to - [protected]@lazypay.in
            i have...
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            D
            Dhwani Mistry
            Mar 8, 2022
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            Address: Maharashtra
            Website: lazypay.in

            Reminder 5!

            Hello Team Lazypay!

            Are you guys planning of resolving the issue of the payment link not working.
            Your team is sending me reminders of the payment due and have BLOCKED my account, all without resolving the issue, which is, mind I remind you, totally Lazypay's onus! Nobody is working on resolving the issues and I'm constantly getting calls multiple times from different executives talking rude, even on Sundays!

            This is horrible service! Resolve this ASAP.
            I never want to using this service again. And I'm not paying a penny extra than I owe. Give me a number where I can reach you.

            Regards,
            Dhwani
            LazyPay customer support has been notified about the posted complaint.
            Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that our team can look into this for you and assist you with your query.
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              S
              Swapnalee Talukdar Traverse
              Mar 8, 2022
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              Hii, lazypay is calling me and messaging me for the payment against truecaller subscription which I want to unsubscribe and I have only subscribed for free trial. Now they are charging amount.
              LazyPay customer support has been notified about the posted complaint.
              Hey, we are sorry for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
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                S
                Shaik0066
                Mar 7, 2022
                Resolved
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                Resolved

                Xpress cash loan close

                Address: PayU Finance India Private Limited 9th floor, Bestech Business Tower,Sohna Road Sector-48, Gurgaon-122002 Haryana,India Ph: 0124-6624800/0124-66

                Hii I took loan from lazypay xpress cash, 06/03/2022,
                Actually I am not interested in that loan, so plz cancel my loan
                Plz check attachments

                Tnq
                [protected]...
                +1 photos
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                S
                Saib Ali
                Mar 7, 2022
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                Dear Sir
                आपके द्वारा मुझे lazy pay कार्ड Delhivery कूरियर कंपनी द्वारा भेजा गया था । delhivery कंपनी के डिलीवरी बॉय के द्वारा न तो मुझे काल किया गया न मेरे घर पर कार्ड डिलीवर किया जबकि उनकी साइट पर दो बार कार्ड को डिलीवर शो करके डिलीवरी कैन्सल ओर refussed शू कर रखा है ।
                Delhivery कंपनी के द्वारा मेरे पार्सल की ट्रैकिंग आई डी [protected] है।
                Dehivery कस्टमर केयर पर 2 बार कंप्लेन की जा चुकी है
                कृपया जल्दी समाधान करे
                LazyPay customer support has been notified about the posted complaint.
                Hey, We are sorry for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you with your query.
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                  H
                  himanshurmodi
                  from Vadodara, Gujarat
                  Mar 6, 2022
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                  Resolved

                  3rd March was due date for LazyPay outstanding. I have setup Auto Debit so ideally LazyPay should have debited my account on 3rd. On this day, I sent reminder also to LazyPay in afternoon. But they intentionally dis not debit my account so that they can charge interest and penalty. I have been chasing them for refund but they are not answering. I want my money back with compensation.
                  +4 photos
                  Mar 30, 2022
                  Complaint marked as Resolved 
                  There was immediate movement amd matter was sorted. However I would like to raise a concern over mails I am getting from [email protected] and [email protected] I raised this concern to you guys but I have not been guides by you. In fact [email protected] is asking me to pay money for settlement of this case.
                  LazyPay customer support has been notified about the posted complaint.
                  Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you with your query.
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                    AppalaRaju Pidintla
                    from Visakhapatnam, Andhra Pradesh
                    Mar 6, 2022
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                    Address: Nakkavanipalem Visakhapatnam

                    Dear Sir,

                    Ihave done 5trascations ( each 2000) on 5th dec 2021 to merchant for mobile purchase through lazypay app. Out of 5 transactions all are show's sucess .but 1trasncation ( trans.id[protected] amount merchant didnot receive the amount .when i raise the issue with lazypay team they are merchant will send back to the amont.if merchant receive the amont why should I raise the complaint .pls do the needful.pls the below transcations and do the needful.
                    And also I have made the payment that transaction also .

                    DATE AMOUNT TRANS.ID STAUS
                    05.12.2021 2000 [protected] SUCCESS
                    05.12.2021 2000 [protected] SUCCESS
                    05.12.2021 2000 [protected] SUCCESS
                    05.12.2021 2000 [protected] SUCCESS BUT VENDOR NOT RECEIVED THE AMOUNT.
                    05.12.2021 2000 [protected] SUCCESS
                    +1 photos
                    LazyPay customer support has been notified about the posted complaint.
                    Mar 07, 2022
                    Updated by AppalaRaju Pidintla
                    till no responce form lazy pay side . when iam sendng details with transcation id's . they are not taking serious on client's amount. Due bills are seding ontime u have to outstanding like this, but they are not looking on failed transcations.
                    Mar 17, 2022
                    Updated by AppalaRaju Pidintla
                    TILL NO REESPONCE
                    Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you with your query.
                    Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you with your query.
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                      ILENDRA BANJARE
                      Mar 4, 2022
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                      Address: MANTRAM BANJARE MAKAN NO 217 WARD 11 KURMI PARA MOHRA CHHATTISGARH, Mohra

                      Transactions successful at lazypay bat merchant cancel the order service
                      10253 Rupye 10 days ho gay hai abhi thak Refund nhi ayaa hai
                      Transactions id - TXN[protected]
                      Date of transactions - 23 feb 2022 Times 10:11 pm plzz amount refund kar do
                      +1 photos
                      LazyPay customer support has been notified about the posted complaint.
                      Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that our team can look into this for you and assist you with your query.
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                        S
                        Sreedeep Kumar
                        Mar 3, 2022
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                        I started using lazy pay last month on 21st and made transaction of amount 1700 approx. Later repaid at March 1st, as they mentioned no further charges if it paid it on time . Now I see total amout of 3155 approx. To be paid back and trying to contact lazy customer care no response from their side .
                        LazyPay customer support has been notified about the posted complaint.
                        Hey, We are really sorry for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can check and assist you further with your query.
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                          A
                          abhinavsi221
                          from Faridabad, Haryana
                          Mar 3, 2022
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                          Hi Team,

                          I feel extremely unfortunate to be a part of this fintech revolution (BNPL). This is more dangerous than the Russia-Ukraine war. I belong to a middle-class background, fell for the cashback trap laid beautifully by you people. Only when my home loan application was rejected due to poor CIBIL score owing to your organization. I realized the biggest mistake of my life. So this is a humble request to kindly shut down my lazy pay account remove, all my KYC data from your records permanently, and most importantly remove this consumer loan from my CIBIL records. I have paid my all dues related to this account.

                          Regards
                          Abhinav Vikram Singh
                          [protected]
                          [protected]@gmail.com
                          LazyPay customer support has been notified about the posted complaint.
                          Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that our team can check and assist you further accordingly.
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                            tanmoy1995
                            from Kolkata, West Bengal
                            Mar 2, 2022
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                            Address: 5th Floor, The Quest, Technopolis Knowledge Park, Mahakali Caves Rd, Hanuman Nagar, Andheri East, Mumbai, Maharashtra 400093 Map of lazypay
                            Website: Lazypay.in

                            I'm a user of lazypay made a transaction on 28 of February 2022 of rs 1500 with scan and pay feature but the money gone debited at that time and payment gone into pending mode I tried to call them but their service not available so I drop a mail to them and register a complaint regarding this transaction. 1 day after I got a message from them that the transaction was successful but when I checked it's not confirmed the merchant didn't received it still facing the issue but didn't get any kind of positive response from lazypay. My transaction no is TXN[protected]
                            CUSTOMER REF ID[protected]
                            +1 photos
                            LazyPay customer support has been notified about the posted complaint.
                            Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can check and assist you with your query.
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                              SandipKarmakar567
                              from Agartala, Tripura
                              Mar 1, 2022
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                              Address: Bhati Abhoynagar,

                              I shopped in your Trends store in Agartala on 19th September 2021, for Rs.5250. I paid via Lazypay the money was debited from my account but not received in the store. I didn't get any refund yet please help me. I have attached a screenshot of the transaction.
                              You can call or message me anytime at [protected]

                              Transaction ID - TXN[protected]
                              LazyPay customer support has been notified about the posted complaint.
                              Hey, We are really sorry for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that our team can look into this for you and assist you with your query.
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                                Naveenj.5320
                                from Hyderabad, Andhra Pradesh
                                Mar 1, 2022
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                                Address: Lazypay

                                Hi Team,

                                I tried to make payment to "Telangana traffic police" e challan using Bill desk (through my lazypay l card). Money was debited from my card, but not credited to the merchant. Please check the status of the transaction and refund the amount.

                                Below are the details of the Transaction:

                                Transaction ID: TXN[protected]

                                I have attached the transaction screenshot for your reference. Please refund my amount.

                                Thanks.

                                Regards,
                                Naveen Janagam.
                                [protected].
                                +1 photos
                                LazyPay customer support has been notified about the posted complaint.
                                Hey, We sincerely apologize for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you further with your query.
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                                  S
                                  sapna p a
                                  Feb 27, 2022
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                                  I had cleared due to there system error the payment didn't reflect in there account, which they accept but since year everymonth they send the debit twice to my account for that there is bounce charges, as I has clear my account without any money, I need get all my bounce charges, & they need to stop every month,
                                  LazyPay customer support has been notified about the posted complaint.
                                  Hi,

                                  Please send an email to [protected]@lazypay.in to investigate the issue
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                                    M
                                    Mister Rohit
                                    from Delhi, Delhi
                                    Feb 25, 2022
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                                    Address: Delhi

                                    Dear Team,

                                    I was added the 1, 129/- rs money in Paytm wallet but amount was deducted in my lazy pay card but still not received in Paytm wallet.

                                    Kindly resolve it urgently.
                                    LazyPay customer support has been notified about the posted complaint.
                                    Hi,

                                    You are requested to send an email to [protected]@lazypay.in to investigate
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