LazyPay Complaints & Reviews

When i visit google pay i got notifications on google pay from lazy pay to repay the due amount.I done repayment of lazy pay due amount from google pay.The amount is deducted from bank account.But when i visited lazy pay, it had been showing to repay dues and the amount is not paid.But amount is already deducted from bank account.

Lazy pay has double charged the outstanding by auto debiting twice from my account. They have done this in the past too. Now they are not refunding the excess amount and not replying to the tickets. The customer care number is also not working due to covid.

I am receiving many calls from Lazy Pay for the last few weeks from [protected]/[protected] stating that there is an outstanding bill to be paid to Vodafone. I checked myself with Vodafone and there is no such outstanding. I have warned them several time to stop harassing me but they are not heeding to my warning. Sent an official mail to Vodafone and Lazy Pay with a warning and if they don't stop I have no other choice rather than to file a FIR and followed by legal action against this company.

Horrible customer service! To an extent it can be called fraud. I have been asking lazypay for a detailed account statement for my last bill because i believe they charged me wrong. Every i month i get a call from their representative who promises to send me my bill statement, and then it never comes, until the next month again when i get another call from them.in the meantime they are increasing my late payment fees by the day. There is no customer care and even if i put a message in their app no one calls back. My bill was to be around rs. 3000 and when they called me they said it rs.6500. Ever since i have been asking them for a bill statement, but they are not only not providing me that, they are also not reachable for months together before a new person calls again. And when i ask them, they just hang up and i cant call them back! And they are going on charging me rs 10/- per day for not paying. This is cheating the customer by not resolving their query on one side and then going on charging on the other side! Please tell me a way to report this company!

Hi this is naveen i tried to place an oder in swiggy on 01/06/2020 it was not placed but amount got deducted twice from lazy pay account. Why should i pay it when i have not received order from swiggy? Also there is no proper response from lazy pay when i contacted them swiggy said that payment was not received by them so i need to contact payment source.

Hey am sandeep i have do payment of 632rs to lazypay on 18 dec but first it was not got successful so i was do payment 2 time it was ok i successfully payed done it over but this lazypay reclaim the first transaction to the bank and my money was debited 2time and i call to lazypay customer care executive he is telling that to refund my money it will take 10-15 days i have not ordered anything have to purchase anything i have just done payment to lazypay u have done a mistake claim 2 time i have to wait for 15 day why

My bill was 1518/- and this amount was deducted this morning (3 december 2019). After sometime, again an amount of 1758/- was debited from my bank account and now they are sending an email that this will be reversed in 7 working days. I have to clear my payments and because of their technical issue, why should i bear extra charges levied upon missing my other payments? Please instruct them to reverse the payment via imps today.

Beware of this company. I am really wondering whether they are legal. Firstly they trapped me unknowingly by making me chose their service. And then they charged by 25% interest/fine for 25 days. Yes, though unbelievable but this is true. The extent of their credibility can be gauged from the fact that the service provider for whom I had made the payment using Lazypay advised me against using Lazypay.

The modus operandi is simple - they disguise themselves as a payment gateway and then if you do not pay attention then you would have already selected the Pay Later option. That is it - then suddenly you will start receiving messages asking for payment and they start charging fine ever 2 days. The only way to make payment to them is through their website. And you can only make the payment which is inclusive of fines/interest. Now if you want to dispute the exorbitant interest/fine, you can do that but they will keep charging the fine. They call it a business model but in short it is the modern day version of the blood sucking money lenders who used to operate in villages.

I am completely embarrassed that I fell into their trap, but then I have learnt my lesson. I was lucky that my amount wasn't that big but please think hundred times before you use their services otherwise you will fall into a big trap.

I have never used lazypay app or have i used their facilities. Today i get a watsapp message saying " i have to pay ₹560 to lazypay for which i'm clueless about. I just found out about this app as i got this message. I have been charged without me knowing using the app and the facility and i'm not ready to pay. Please look into this matter as i was not able to contact lazypay as their websites are not working and i dint get their toll free number or a helpline number.

I got trapped into lazypay and i am really embarrassed about it. I really wonder whether they are legal. I wanted to pay for my hathway connection.in hathway's website, i selected the lazypay mode as it did give an impression of a payment gateway. I didn't realise that it fleeced me into selecting the pay later mode. The modus operandi is very simple. Entrap the customers somehow and then charge them with exorbitant interest and then threaten them with legal action. They charged me 25% interest for 25 days! Even the hathway people told me not to use lazypay. Looks like an urban version of the blood sucking money lenders.

Hello... This is from no [protected].. I m getting repeated msg's from lazy pay for the amount i have not demanded... N money was cut from my account... Y am i receiving multiple msg's....??? Wat proof do u have that you have paid for it...?? And paid to whom??? Stop sending repeated msg's.

And even if you have paid for me.. On that particular day wen u did payment.. I have not received any msg that lazy pay has paid on my behalf.. Then u r claiming for what money???..

Lazypay started sending me message to pay 385/- for an order with swiggy. When i asked about there link with swiggy, they mentioned that swiggy uses there gateway for payments. First thing, why would someone else (Lazypay) pay for me or on behalf of my food to swiggy. Order will get delivered after i make the payment online. Where did lazypay come from. Now they are calling me to pay 385 /- and sending me messages to pay as they started adding interest in the 385/- and made it 425/-. M sure this is a fraud. When i tried getting in touch with swiggy for this problem, they didn't have any clue about their existence and advised me to wait while they investigate this case. These fake payment gateways should be banned immediately, they work for pay u. I want lazy pay to stop harassing me or any other customers with their fake trials.

I made a payment on swiggy via lazy pay and my bill was rs. 325 but instead they sent message to pay money and i told my wife blindly to pay them and they sent a link to pay rs. 788, and i checked everything and it was lazypay fraud and my wife did paid it..

Its a fraud app and founders are totally fraud... Never going to use this service again and im going to file an official complaint against them.

We did not affect this transaction, this is an absolute nuisance on the name of lazy pay. I am forced to make a complaint if no corrective actions are taken immediately. Further, your transactions are also reflected in my cibil, which is also not at all acceptable.

Hi khatija,

Thank you for contacting lazypay!

In order to ensure security, please note that all transactions are processed via 2 step authentication which is confirmed by the otp sent on your registered mobile. Only once you enter the otp in the payment page, the transaction is processed and confirmed. Also, after every successful transaction email and sms notifications are sent to you.

Please ensure that you never share your card number, cvv, pin, otp, internet banking user id & password with anyone via any means. Sharing these details can lead to unauthorized access to your account and payu will not be liable for any loss arising due to any such unauthorized transaction/s.

In this unforeseen situation we request you to check your transaction details again, please raise a fir with the cybercrime cell online and share the details with us.

We care!
Rani
Lazypay - customer support team

—
From: [protected]@gmail.com
Sent: 13/10/2019 3:13 pm
To: [protected]@lazypay.in
Cc:
Subject: we did not effect this transaction, this is absolute nuisance on the name of lazy pay. I am forced to make an complaint if no corrective actions are taken immediately. Further your transactions are also reflected in my cibil, which is also not at all acceptable. We did not effect the transaction. Respond immediately
Dear sir,

This is-to confirm, we never effected this transaction as during that
Period, i can establish i was not within india.

Ref. No.: 02731879

Dear rani,

Noted, i shall raise a complaint with the cyber team online and share the details with your good self.

However, meantime can you share with us all the details of transactions. Including two way authentication and confirmation.in order to substantiate as a piece of evidence to the cuber team.

With regards

I am not sure what is lazy pay and how they got my number... Continuously asking me to pay some amount and they raised that amount day by day.. I am not sure about the background not that...

Messages i got:

Alert! Negative impact on bureau score! Make repayment of your lazypay outstanding of rs. 1380.8 now. Use the link https://pmny.in/2IjMeAJyQeQv

Outstanding of rs?? 1, 380.80 is due for more than 90 days on your lazypay account.in the event of non-payment, we will commence our legal debt collection procedure in respect to your case. To repay, use the link https://pmny.in/2IjMeAJyQeQv or the lazypay app https://pmny.in/2IjMeAJyQeQv

And many more when they called and i asked for the statement that show me when did i use lazypay and what did i purchase they did not response and day by day they are adding amount and sending me these messages.
Please do something my complaint is not resolved yet and did marked it as resolved.

I am not sure what is lazy pay and how they got my number... Continuously asking me to pay some amount and they raised that amount day by day.. I am not sure about the background not that...

Messages i got:

Alert! Negative impact on bureau score! Make repayment of your lazypay outstanding of rs. 1380.8 now. Use the link https://pmny.in/2IjMeAJyQeQv

Outstanding of rs?? 1, 380.80 is due for more than 90 days on your lazypay account.in the event of non-payment, we will commence our legal debt collection procedure in respect to your case. To repay, use the link https://pmny.in/2IjMeAJyQeQv or the lazypay app https://pmny.in/2IjMeAJyQeQv


Any many more when they called and i asked for the statement that show me when did i use lazypay and what did i purchase they did not response and day by day they are adding amount and sending me these messages

Why would i pay for something i even did not pay for using lazypay.

I have been charged with inr 814 on 27 sep 2019 on lazypay for a zomato order which was not made by me and it is not there in my zomato order history as well. When i raise a complaint to the team regarding this they reply saying that all transactions are processed via 2 step authentication which is confirmed by the otp sent on the registered mobile, but i have never received any otp on my phone not for this transaction nor for the transactions i actually made.

The lazypay people have issued warnings and they are constantly calling me over tickets that i had booked on bookmyshow. The bookmyshow portal canceled the tickets and i had to buy fresh tickets directly from inox by paying them. Now lazypay is saying this is not their concern (Exact words) and they are asking me to pay them nevertheless and get in touch with bookmyshow myself. They are saying it is not their job to get in touch with bookmyshow. What kind of extortion is this???

On 9th sep 2019, i thought of ordering food from freshmenu using lazypay payment. I did get an opt from lazypay but due to some technical issue the order was not placed. I tried ordering again 2 more times but the order was not placed due to some technical issue from lazy pay side. But on all these transactions lazypay added inr 219 x 3 times jus because i received otp but the order was never placed or the actual transaction never happened. I raised issue with the lazypay team via email but they never bothered to help me or respond to my mail even after multiple reverts. My lazypay account still shows that i have to pay them inr 800 + (219x3). Lazypay is doing digital fraud by charging the customers for zero transactions. Please take strict action against these kind of online money frauds.

On 16th and 18th august, i made 2 payments of rs. 231 each to lazypay. The transactions failed from their end but my money got debited. I inquired from bank but was told that the payments were successful. Till date lazypay has not been able to resolve it. They have stopped replying to mails, they don't have a customer care number and their executives keep calling and harassing me to make payment with late payment fee. I have also mailed them the bank transaction numbers but they have not bothered to resolve it.