LazyPay Complaints & Reviews

My name is Srinath Sethuraman and my mobile number linked with lazypay is [protected]. I have been a regular user of lazypay as it is convinient.
I paid 2099.30 INR through PayUMoney using my lazypay upi on 21 February, 2021 for a online purchase but I cancelled the order. The refund was processed and issued on 23 February, 2021.
It has been over two weeks and I haven't received the refund of 2, 099.30
INR yet into my lazypay account. The ARN number of the refund is
[protected].

+3 photos

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LazyPay

from Mumbai, Maharashtra

Apr 6, 2021

Hi,

That sounds like you are disappointed, we are sorry to hear that. This is definitely not the experience we want you to have.We'd like to understand the issue and help you with it. Appreciate if you can email us to [protected]@lazypay.in with the concern and our team will address

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I did a transaction of Rs.12242 with Flipkart using Lazy pay and I cancelled the order and Flipkart refunded my amount to original payment that is Lazypay and that amount is not showing in Lazypay account. It's already 2 days passed. Kindly help me.

My details
Name: Kranthi
Mail: [protected]@gmail.com

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LazyPay

from Mumbai, Maharashtra

Apr 6, 2021

Hi,

Sorry for the delay in refund and the inconvenience caused. We would like to inform you that, we are continuously working upon the refund issue. The same will be resolved within 48 to 72 working hrs. You will be intimated on app once done. We appreciate your patience in interim

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Address: rudrapur

Sir 2 month ago but not solve my problums, plzz call me on my number [protected], dear. my lazy pay transtion on 16.01.2021 rs 10000, pending transaction showing i have not use lazypay service, , , plz solved my problems immideitly

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LazyPay

from Mumbai, Maharashtra

Apr 6, 2021

Hi,

You are requested to please email to [protected]@lazypay.in with the mobile number as we cannot reverse without mobile number

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Address: Kb colony

I cenceled a order in myntra they successfully provided refund to lazypay but lazy pay didn't reflect the refund amount in my lazy pay account

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LazyPay

from Mumbai, Maharashtra

Apr 6, 2021

Hi,

We apologise for the unpleasant experience you had with us. Appreciate if you can email us to [protected]@lazypay.in with the concern and our team will address

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I brought toy on 14 feb 2021 in flipkark payment using lazypay. Now i returned the product they have refunded to my lazypay account but still its not added to my lazypay account. I have attached the purchase details and payment details for your reference.

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LazyPay

from Mumbai, Maharashtra

Apr 6, 2021

Hi,

You are requested to provide the merchant confirmation for refund as we are unable to see refund

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HI team
I am Ravi from Guntur i paid my total due amount but still my lazypay account was not activated so please kindly check it and slove my issue ASAP

Thank you
Ravi
Phn.No:[protected]
Mail:[protected]@gmail.com

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LazyPay

from Mumbai, Maharashtra

Apr 6, 2021

Hi,

This is definitely not the experience we want you to have. We'd like to understand the issue and help you with it. Appreciate if you can email us to [protected]@lazypay.in with the concern and our team will address

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Hi,
I am getting messages regarding outstanding amount which have not even used by me. Please stop sending me messages

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LazyPay

from Mumbai, Maharashtra

Apr 6, 2021

Hi,

We apologise for inconvenience. You are requested to file and FIR and send a copy to [protected]@lazypay.in and the respective support will investigate.

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Ticket number ::8115958, , 08097172

My amount was debited while I paying amount due 2000 it's showing failed after 2days paid the same amount. But 2000 rip not refunded my bank account we are contunes trying to bank they are saying amount 2000 successful with merchant..before that they are asking mail proof asking icic bank in lazy pay after they are provided compliant.

2nd issue now,

I paid 500 rip scan through paytm..with second they are refunded my last transaction till not get 500rup in my lazypay account

In case, any queries please call me

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Mar 11, 2021

Updated by Saikumar999 Please update the status

Mar 12, 2021

Updated by Saikumar999 May j know status please

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LazyPay

from Mumbai, Maharashtra

Apr 6, 2021

Hi,

We apologise for the unpleasant experience you had with us. Appreciate if you can email us to [protected]@lazypay.in with the concern and our team will address

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Hi,
I have taken a Loan from lazy pay and that is closed in last bill which I paid in Feb month after that I have not done any transaction and I have received confirmation through the mail that my loan closed successfully here I have below issues
1. If the Loan is closed why it is not updated in CIBIL even after the dispute raised and shared in detail with the lazy pay team
2. Without any transaction why the new bill is generated.
3. By showing covid as the reason there is no one to answer to landline and even Twitter and Facebook

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LazyPay

from Mumbai, Maharashtra

Apr 6, 2021

Hi,

Due to Covid 19 pandemic, we're currently providing support through emails and social media only. We assure you that we will do our best to help you out with any questions or concerns. You can also drop an email to [protected]@lazypay.in so our support team can address you further

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Refund initiated on 1st March 2021, for Rs. 16, 000, 3:04 pm by Paytm For Business, with Refund ID - 20210301111212801300168100719120087 to LazyPay UPI - [protected].[protected]@idfcbank

The refund hasn't reflected in my account till now.

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S

Sirimalla Kranthi Kumar

Mar 20, 2021

Even I'm facing same issue. Is it solved now ?

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A

[email protected]

from Noida, Uttar Pradesh

Mar 20, 2021

Not yet. I have contacted them on 1st April. There's no resolution till now. However, before a week they confirmed that they have received the refund and it will take sometime to reflect. Till now, nothing. Will escalate the issue in a day or two.

Refund Doesn't Reflect - Comment #3813349 - Image #0

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LazyPay

from Mumbai, Maharashtra

Apr 6, 2021

Hi,

Sorry for the delay in refund and the inconvenience caused. We would like to inform you that, we are continuously working upon the refund issue. The same will be resolved within 48 to 72 working hrs. You will be intimated on app once done. We appreciate your patience in interim

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I made payment on 26th February 2021 of Rs.6828 money got deducted from my bank but lazypay application showing failed. I checked with bank and they provide me detail that payment successfully credited into beneficiary account with refence number. After that, I emailed twice or thrice but problem not resolved. On 1st March 2021. I repaid amount rs.[protected]+2500+1828) again through UPI and written emailed to reverse my previous payment which was failed on 26th February. There is no response from lazypay side. Please refund my money. I attach all the documents in the given image box.

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I made a payment of Rs. 3106.05/- with transaction ID TXN[protected] against my LazyPay account on 26.02.2021. You have confirmed over email that you have received the payment . However, the amount is still not reflecting on the app. and you keep charging me for late payment. I have raised multiple queries regarding this and you have closed each one of them without any resolution.
Kindly resolve this.
Please refer screen shot.

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I had made a transaction from lazypay upi on nearby.com of Rs.1252 . Later on I cancelled the service and I was issued a refund of the same amount on the same lazypay upi id. The refund was processed by nearby.com on 14th February 2021 and it has still not been credited. I have been provided with the refund reference number from nearby which is[protected]. I have mailed lazypay customer service several times regarding why the refund has not been credited but they have replied once with a irrelevant answer saying "your transaction at nearby.com was successful" they are not providing any information regarding my refund. It seems they are intentionally not responding.

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Address: Lazypay

On 26 Feb 2021 my due amount Rs.851 got debited from bank and I received successful message from Bank but in their portal they are showing as failed transaction.Hence I enquired Bank and got transaction number for successful amount debited as well and emailed them from 26 Feb 2021 and still From Lazypay there was no response and they blocked the account and stared calculating their penalty.

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Refund not received for the canceled transaction, Transaction ID: IUPI2759811 made on 5th February 2021 (For Iball Windows tablet) and refund processed by the merchant (i.e. Flipkart Internet Pvt Ltd) on 17th February for Rs. 5759.0.

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Iam nagendran
On Feb 12th 2021, I made train ticket booking through Confirmtkt app and made payment using Lazypay app of Rs 1549/-. Amount was debit from Lazypay account but train ticket was confirmed. And requested for refund from Confirmtkt" they told that refund was initiated successfully ". Still have not received refund amount of rs 1549/-.Confirmtkt gave me ARN no[protected] and asked to check with bank. And also I have mailed Lazypay regarding this refund issue. They aren't giving proper response. And I have cleared payment to lazypay. Kindly do the needful as soon as possible. I have attached Screenshot for your referenc

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Mar 03, 2021

Updated by Nagugoms Refund issue

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Address: Na

I made payment on 26th February 2021 of rs.1839 money got deducted from bank but application showing failed.I checked with bank and they provide me detail that payment successfully credited into beneficiary account with refence number.After that I emailed twice or thrice but problem not resolved. On 28th February I paid 1839 again through UPI and written emailed to reverse my previous payment.which was failed on 26th February. They emailed me said that your payment successfully credited on 28th February and give me new transaction no.which was second attempt payment transaction number. After providing all details they did not reverse my payment. What kind of service they giving to consumer.

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I have paid lazypay bill amount via Phonepe - UPI, UPI transaction was successful and also phonepe claimed that money is received to Lazypay merchant successfully but still lazypay application is showing transaction as failed and money is deducted from my bank account.

After raising multiple tickets, no one provided single update and all mails are automated mails. They don't care about customer and will simply eat your money.

Don't ever use lazypay and it's total worst company I have ever seen.

Lazypay customer care : This is my last request to process my refunds immediately or else I will file legal case against you.

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Address: 5th Floor, The Quest, Technopolis Knowledge Park, Mahakali Caves Rd, Hanuman Nagar, Andheri East, Mumbai, Maharashtra 400093

I ordered item from flipkart and cancelled the item as same time but my REFUND not Received not flipkart said that the seller Returned the money

reference number:[protected].

Seller has refunded Rs 549 Payment reference no.
PZT[protected]K1R502

But lazypay not solving the problem 7days gone over

Sendend many emails

But they really lazy for solving the problem
If I don't pay the credit they will be charged for that with penalty and interest also so that

Please resolve it and help me

Screenshot ATTACHED below of proof and emails

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Mar 3, 2021

Complaint marked as Resolved

[email protected]

LazyPay customer support has been notified about the posted complaint.

Feb 28, 2021

Updated by Skhb the seller has processed the refund of Rs. 549/- to my Lazypay account on 20 Feb 2021 and this amount should have been credited by 23 Feb 2021 with the reference number:[protected].
But my account not reflected the REFUND please resolve my issue and I don't pay any penalty non used money
Please
The due date is tomorrow please resolve it and help me please

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Skhb

from Bengaluru, Karnataka

Feb 28, 2021

the seller has processed the refund of Rs. 549/- to my Lazypay account on 20 Feb 2021 and this amount should have been credited by 23 Feb 2021 with the reference number:[protected].
But my account not reflected the REFUND please resolve my issue and I don't pay any penalty non used money
Please
The due date is tomorrow please resolve it and help me please
The mail screenshot ATTACHED below

REFUND not Received - Comment #3805538 - Image #0

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A

ashrafa0000

from Chennai, Tamil Nadu

Mar 1, 2021

my mony refund but lazy pay not update my acount plz help me

REFUND not Received - Comment #3806079 - Image #0

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A

ashrafa0000

from Chennai, Tamil Nadu

Mar 1, 2021

paytm return my money but lezy pay not update my money plz help me update my money

REFUND not Received - Comment #3806081 - Image #0

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Skhb's [Complaint's author] reply, Mar 3, 2021

Mail your problem on below mail

[email protected]

After many emails and complaints my problem resolved Thank God

N

Nure@3

Apr 2, 2021

I paid 7535 to paytm business of one merchant and after that i
cancel my purchase and merchant refunded 7535 but payment notshown in lazy
pay..paytm refunded amount but lazypay not add amount in app

You replied refund initiated from merchant so pls do me a favour and sort tthis problem before 3rd Apr 2021 becz due date is 3rd aprl

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LazyPay's reply, Apr 12, 2021

Hi,

We apologise for inconvenience. You are requested to email to [email protected] with the refund and transaction details and will escalate. Post refund you will be updated on app.

LazyPay

from Mumbai, Maharashtra

Apr 12, 2021

Hi,

We apologise for inconvenience. You are requested to email to [protected]@lazypay.in with the refund and transaction details and will escalate. Post refund you will be updated on app.

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S

sudharson k

from Coimbatore, Tamil Nadu

Jan 10, 2022

Hi sir/mam
Yesterday i made a payment of rs.25250 lazypay transaction no: TXN[protected] in this transaction paytm cancelled the payment and refund has been processed on 09jan2022 time:09:54am of rs.25250 still money not credited in my lazypay card so i request you please credit the amount as soon as possible
Paytm reference no : 6417022791386677506100
Mobile :[protected]

REFUND not Received - Comment #3942670 - Image #0

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S

Samathana Prabu I

Jan 25, 2022

I have transacted Bajaj fineserv app using lazypay card. The transaction was failed but money got deducted from my account. The transaction date was 28 December 2021. The transaction vale is rs 934. The refund amount was not credited to my account. I have contacted regards this with Bajaj fineserv app. They have informed us that the have not received any amount for this transaction and the amount still in your bank side and inform to contact bank regarding this. Kindly check this issue and refund the amount. They too lazy to solve the issue. I have done a lot of emails to the team no updates
Order id - TXN[protected]
Dot- 28 dec 2021 4:39 pm

REFUND not Received - Comment #3948844 - Image #0

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With reference to the concerned subject matter I would like to highlight that Team Lazypay has been continuously harrasing me over issues related to some recharge payment of just 500 odd rupees made in 2019 accirding to them but I dont have any knowledge regarding it, still due to repeated calls, texts I did went to the link and tried to pay the amount repeatedly as shown in the screenshot and it shows payment cannot be done or payment failed. So please kindly register my complaint against lazypay for repeatedly harassing a Reputed Public Service Commission Officer

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LazyPay

from Mumbai, Maharashtra

Feb 19, 2021

Hi,

As per the record there were two transactions processed on 22 and 23 Jan 2020 towards vodafone. However was not repaid till now. Has attempted to repay however it is failing at bank. Customer has used the service previously since 2019. If the customer is not aware advise to file an FIR and send a copy to [protected]@lazypay.in and the support will investigate.

LazyPay Complaints & Reviews

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LazyPay reviews & complaints page 21

Refund issued by PayUMoney but not reflecting in my lazypay account

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Refund Flipkart

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Transaction pending show 2 month ago

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Refund not received yet

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Flipkart Refund issue

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Paid Due Bill

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Outstanding amount

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Transaction details

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Lazy Pay loan is closed last month and without transaction new bill is generated and showing -Ve balance

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Refund Doesn't Reflect

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Please refund my amount

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Txn107638917

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Refund not credited to my account

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Due amount got debited but they are not updating in their portal

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Refund not received for canceled transaction

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Refund issue

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Money got deducted but application showing failed

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Bill payment and Refund

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REFUND not Received

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Repeated harassment regarding a unknown payment matter

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