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LazyPay Complaints & Reviews

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Last updated Apr 30, 2024
Complaints 508
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LazyPay reviews & complaints page 21

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Hi,
I have taken a Loan from lazy pay and that is closed in last bill which I paid in Feb month after that I have not done any transaction and I have received confirmation through the mail that my loan closed successfully here I have below issues
1. If the Loan is closed why it is not updated in CIBIL even after the dispute raised and shared in detail with the lazy pay team
2. Without any transaction why the new bill...
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A
from Noida, Uttar Pradesh
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Refund Doesn't Reflect

Refund initiated on 1st March 2021, for Rs. 16, 000, 3:04 pm by Paytm For Business, with Refund ID - 20210301111212801300168100719120087 to LazyPay UPI - [protected].[protected]@idfcbank

The refund hasn't reflected in my account till now....
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D
DineshKumar3276
from Powai, Maharashtra
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Please refund my amount

I made payment on 26th February 2021 of Rs.6828 money got deducted from my bank but lazypay application showing failed. I checked with bank and they provide me detail that payment successfully credited into beneficiary account with refence number. After that, I emailed twice or thrice but problem not resolved. On 1st March 2021. I repaid amount rs.[protected]+2500+1828) again through UPI and written emailed to reverse my previous payment which...
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P
Priyankab27
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Txn107638917

I made a payment of Rs. 3106.05/- with transaction ID TXN[protected] against my LazyPay account on 26.02.2021. You have confirmed over email that you have received the payment . However, the amount is still not reflecting on the app. and you keep charging me for late payment. I have raised multiple queries regarding this and you have closed each one of them without any resolution.
Kindly resolve this.
Please refer screen shot....
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S
Sohan Chakraborty
from Kolkata, West Bengal
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Refund not credited to my account

I had made a transaction from lazypay upi on nearby.com of Rs.1252 . Later on I cancelled the service and I was issued a refund of the same amount on the same lazypay upi id. The refund was processed by nearby.com on 14th February 2021 and it has still not been credited. I have been provided with the refund reference number from nearby which is[protected]. I have mailed lazypay customer service several times regarding why the refund has...
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B
Barathi3011
from Noida, Uttar Pradesh
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Due amount got debited but they are not updating in their portal

Address:Lazypay

On 26 Feb 2021 my due amount Rs.851 got debited from bank and I received successful message from Bank but in their portal they are showing as failed transaction.Hence I enquired Bank and got transaction number for successful amount debited as well and emailed them from 26 Feb 2021 and still From Lazypay there was no response and they blocked the account and stared calculating their penalty....
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H
HimanshuSorout401
from New Delhi, Delhi
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Refund not received for canceled transaction

Refund not received for the canceled transaction, Transaction ID: IUPI2759811 made on 5th February 2021 (For Iball Windows tablet) and refund processed by the merchant (i.e. Flipkart Internet Pvt Ltd) on 17th February for Rs. 5759.0....
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N
Nagugoms
from Udupi, Karnataka
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Refund issue

Iam nagendran
On Feb 12th 2021, I made train ticket booking through Confirmtkt app and made payment using Lazypay app of Rs 1549/-. Amount was debit from Lazypay account but train ticket was confirmed. And requested for refund from Confirmtkt" they told that refund was initiated successfully ". Still have not received refund amount of rs 1549/-.Confirmtkt gave me ARN no[protected] and asked to check with bank. And also I have mailed...
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A
abdul2009
from Powai, Maharashtra
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Money got deducted but application showing failed

Address:Na

I made payment on 26th February 2021 of rs.1839 money got deducted from bank but application showing failed.I checked with bank and they provide me detail that payment successfully credited into beneficiary account with refence number.After that I emailed twice or thrice but problem not resolved. On 28th February I paid 1839 again through UPI and written emailed to reverse my previous payment.which was failed on 26th February. They emailed...
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S
Sushant Shankarrao Yadav
from Pune, Maharashtra
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Bill payment and Refund

I have paid lazypay bill amount via Phonepe - UPI, UPI transaction was successful and also phonepe claimed that money is received to Lazypay merchant successfully but still lazypay application is showing transaction as failed and money is deducted from my bank account.

After raising multiple tickets, no one provided single update and all mails are automated mails. They don't care about customer and will simply eat your money.br...
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S
Skhb
from Bengaluru, Karnataka
Jan 25, 2022
This thread was updated on Jan 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND not Received

Address:5th Floor, The Quest, Technopolis Knowledge Park, Mahakali Caves Rd, Hanuman Nagar, Andheri East, Mumbai, Maharashtra 400093

I ordered item from flipkart and cancelled the item as same time but my REFUND not Received not flipkart said that the seller Returned the money

reference number:[protected].

Seller has refunded Rs 549 Payment reference no.
PZT[protected]K1R502

But lazypay not solving the problem 7days gone over

Sendend many emails

But they really lazy for solving the problem...
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M
Mriganka Mousam Sharma
from Hojai, Assam
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Repeated harassment regarding a unknown payment matter

With reference to the concerned subject matter I would like to highlight that Team Lazypay has been continuously harrasing me over issues related to some recharge payment of just 500 odd rupees made in 2019 accirding to them but I dont have any knowledge regarding it, still due to repeated calls, texts I did went to the link and tried to pay the amount repeatedly as shown in the screenshot and it shows payment cannot be done or payment failed....
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We don't know anything about the lazypay app till Jan 15 when we started getting messages about some due amount. We haven't even downloaded the lazypay app then how can we used their services. The amount in the messages got increased from message to message. Today we received a call from the customer service saying that they represent lazypay and things. Please look into this matter soon as we are getting irritated otherwise we will be going...
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S
Sherly Vishnu
Mar 12, 2022
This thread was updated on Mar 12, 2022
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Amount debited but merchant is not received it

I made a transaction to HEALTH AND GLOW through lazypay they saying they’ve not got the money but the transaction is successful please send me the proof of the transaction which is debited in my account and the transaction ID pls cancel the transaction I have already made a cash payment I have the emails which the regional manager is got back to me and from the customer care from health and glow for poof...
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[protected]
I have already cleared all the payment with regards to the phone bill but still, I am receiving messages stating avoid to lose your credit scores by paying your dues.

Even with telephone compliment, I have raised the same point and it never resolved. They are not updating their system with the latest inputs...
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Have an outstanding balance with Lazypay . it is around ₹5000 . i have already informed them so many times since the beginning of this year that i will clear it on 31/01/2021 . they are still sending me Spam smses. they exceeded their limits when they sent me 30-45 smses in a minute. i have already spoken to so many collection agents since jan 2021 and have clearly told them that i will pay on 31/01/2021. they are still calling me and sending...
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R
rohitmawal
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Delete LazyPay Account

Dear sir
I want to delete or close my account
thanks and regards
ROHIT KUMAR
MOB.NO.[protected]...
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N
NeedMoneyBack
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No payment received at merchant and after even after 3 days.

I have made the payment of 700 Rs from lazy pay

below are the details.

Payment amount: 700.00
Transaction id: LPTX[protected]
Transaction Date: 17th January 2021
Bank/ Wallet Name: Lazypay

the payment was for DishTV and below is the response from the DishTV.

As per our telephonic conversation on xxxxxxxx, relevant information
regarding payment has been...
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S
sabir hussain chauhan
from Mumbai, Maharashtra
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Money deducted from my account but not received lazypay

Hello sir . I did auto payment system on lazypay . And my money is deducted from account and after that they said payment is not done. And not pick up phone.
My email I id is [protected]@gmail.com...
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A
Aniruddha Pratap
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Harassment and torture

These are very unprofessional. Someone used there services and didn’t pay to them. And unfortunately I bought a new SIM with same number. Now they are giving me hell. Just because the phone number is matching with me, they call everyday thrice and ask me to pay. I keep telling them I am not that guy and bought a new number. They listen nothing. And guess what they asked me for SIM verification confirmation, this is their brainless team....
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