LazyPay Complaints & Reviews

Address: Hyderabad

Website: Lazypay

The amount used is 27080 rupees the bill for cycle given 29357

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LazyPay

from Mumbai, Maharashtra

Jul 5, 2021

Hi,

This is definitely not the experience we want you to have. We'd like to understand the issue and help you with it. Please write us at [protected]@lazypay.in so our support team will address you further.

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Address: Murar tikoniya hathi khana road i

Sir mera lazypay kyc complete karna hai plese help me

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LazyPay

from Mumbai, Maharashtra

Jun 20, 2021

Hi,

We understand your concern however after NPCI directives, we are not allowing new users to initiate KYC. Users who have already initiated their KYC before NPCI directives are allowed to complete their KYC.

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I took a loan from LazyPay for the sum 70000 rupees in 2019 for the tenure of 2 years, my loan term is coming to end in the next 3 months which means I have completed 21 months out of 24 months. But now I find discrepancies in the loan tenure when I checked on my Lazy pay app instead of showing 24 months now it’s extended by 2 months without explanation, which is currently showing 21 months completed out of 26 months and that’s totally incorrect. I’ve tried contacting lazy pay customer service, i get a response stating the office is currently closed, they can be contacted via email, I’ve been writing numerous emails for explaination and rectifying the issue, but no one from seems to be bothered in resolving the issue. Not one response I’ve heard from Lazy pay yet!!!

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LazyPay

from Mumbai, Maharashtra

Jun 21, 2021

Hi,

Apologise for inconvenience. You are requested to email the details to [protected]@lazypay.in and our support will update.

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I took a loan from LazyPay for the sum 70000 rupees in 2019 for the tenure of 2 years, my loan term is coming to end in the next 3 months which means I have completed 21 months out of 24 months. But now I find discrepancies in the loan tenure when I checked on my Lazy pay app instead of showing 24 months now it’s extended by 2 months without explanation, which is currently showing 21 months completed out of 26 months which is totally incorrect. I’ve tried contacting lazy pay customer service, i get a response stating the office is currently closed, they can be contacted via email, I’ve been writing numerous emails for explaination and rectifying the issue, but no one from seems to be bothered in resolving the issue. Not one response I’ve heard from Lazy pay yet!!!

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Mobikwik to transfer UPI I'd my account but not credited my amount Rs.2047 pls where is my amount

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Jun 15, 2021

Updated by Sakthimouneesh Pls immediately credited

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LazyPay

from Mumbai, Maharashtra

Jun 20, 2021

Hi,

Kindly note we have updated the repayment on 15th June for INR 2000 you can note the transaction id TXN[protected].

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Mobikwik to transfer to Lazypay UPI I'd Rs.2047 but credited lazpay pls credited pls verify.. not display..

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I paid 3288 for my loan through lazy pay wallet money was deducted but the payment failed so the merchant has refunded the amount to my lazy pay upi but lazy pay has not updated it yet .please update my refund to lazy pay account other wise i have to go to higher authority

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LazyPay

from Mumbai, Maharashtra

Jun 21, 2021

Hi,

Apologise for inconvenience. You are requested to email the refund details to [protected]@lazypay.in and our support will update.

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I pay my outstanding every month on my due date. I was asked to pay 347rs by April 18th for 1-15 April. I paid 347rs on 18th.
I ordered food on 19th April cost 137rs paid through lazypay. I thought of paying this amt by 2nd May (due date).
But when I went to make payment, it asked me to pay 650rs without explaining how.

Since then I'm mailing lazypay. I've attached all my transactions screenshots but they are not replying. I've sent reminders to their email as well.

They keep on charging late fee and getting 4-5 calls daily and they are asking me to pay 850rs now including late fee. This is so much harrassing.

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LazyPay

from Mumbai, Maharashtra

May 28, 2021

Hi,

We apologise for inconvenience.

We understand it is bothering however we are unable to trace your account. You are requested to provide the screenshot of transaction to check. Also note we cannot trace email as we do not have enough details to trace.

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R

Rinku.S

May 29, 2021

I've emailed lazypay from my email address- [protected]@gmail.com

You should be able to track now.

Attached screenshots as well.

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LazyPay

from Mumbai, Maharashtra

May 30, 2021

Hi,

We are unable to see any details. You are requested to provide the ticket id to investigate.

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Rinku.S's [Complaint's author] reply, Jun 1, 2021

Ticket no 09042663

LazyPay's reply, Jun 2, 2021

Hi,

We would like to inform you that from 01-02-21 to 25-02-21 your total outstanding amount was 950.6 and you have paid 448.8 remaining amount is added in this billing cycle.

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I’m not a customer of LazyPay at all - never used the app in my life... Never even heard of them before they started harassing me...

They have somehow gotten hold of my number and now they call me continuously... The harass you by calling you multiple times (easily upto 10-15 times) per hour... You cannot even block the number... because they call you using IVR software bots generating different numbers everytime... Even...

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I have paid due amount 612.79 rs, but it is in outstanding amount

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LazyPay

from Mumbai, Maharashtra

May 25, 2021

Hi,

We apologise for inconvenience. You are requested to email the details to [protected]@lazypay.in and our internal team will check and update.

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LazyPay

from Mumbai, Maharashtra

May 25, 2021

Hi,

We apologise for inconvenience.

You are requested to please email the details to [protected]@lazypay.in and our internal team will check.

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I have a lazypay account and i have sent mails to lazypay for deleting the account and remove the documents.but they are only deactivating the account and telling me to sent mail if you want to reactivate the account.but i have sent mail to delete the account belongs to me.they are not valuing the customer request.they are just storing our personal details and forcing me to continue on lazypay.i want lazypay to completely delete the account...

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Dear sir
I am Manoj Tripathi who is taken personal loan from lazy pay loan ID 1063123 last 24 month back but now I want to forclose loan account but from company side there is no any contact no. and no one reply on mail while I mailed customer care email many times but there is no any reply so please take necessary action against company.
Thanking you
Manoj Kumar Tripathi
Contact no.[protected]...

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Address: medlife

On[protected] i have tried to purchase medicine in medlife using lazypay APP, But after looking at the delivery period i have just canceled the purchase, but from yesterday i am getting contniuos messages from lazy pay team about deducting the same amount 988/- from my card/Account.Kindly gothrough this do reply with clarity.

From medlife i got cancellation message also.I didnot receive any medicine from medlife.Kindly please do the needful.

Message Id:BN0hytsaWtf .This is for your information only.

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LazyPay

from Mumbai, Maharashtra

May 18, 2021

Hi,

Apologise for inconvenience. You are advise to please email the details to [protected]@lazypay.in as we need the transaction details to investigate.

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LazyPay

from Mumbai, Maharashtra

May 18, 2021

Hi,

Also help with the cancellation details and refund email.

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Lazypay people are saying that i had done a Transection but i don't know how i have never heard about this payment and payment done without my concern. How?
An I got messages for that too and also otp as well.

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LazyPay

from Mumbai, Maharashtra

May 12, 2021

Hi! We would like to look into this and see what we can do to help. Can you please email your contact number and more details of your concern to [protected]@lazypay.in ?

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kiranmayi kiranmayi's reply, May 17, 2021

9849249799
[email protected]

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Address: Bangalore

Hey .this is Asha from Bangalore.
Some fraud had taken loan on lazypay app by using my adhar card n pan details n not paid the loan .now that loan is reflecting in my cibil n my cibil score is too low bcz of tht negative account.
You have to rectify this else I'm gonna raise a police complaint on ur company

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May 10, 2021

Updated by Asha Shivanna Plz i beg u to solve this problem .
My cibil is going lesser than 500 .
Plz

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LazyPay

from Mumbai, Maharashtra

May 12, 2021

Hi, apologise for inconvenience. You are requested to please raise a dispute with CIBIL and ask for dispute id. You can then email it for investigation at [protected]@lazypay.in and our support will investigate. However if you are not aware of any such activity you can file an FIR and email copy to [protected]@lazypay.in.

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Address: Suregaon, Kolpewadi,, Tal-Kopargaon, Dist-Ahemednagar

Dear, , , sir मैंने lazypay के पैसे तारीख से चार दिन पहिले भर दिये है, 4400 भर दिये मगर 2900 आ गये है, , , , , बाकी का पैसा1500 रुपये lazypay app पर दिख राहा है, तो plz सर 1500 रुपये add कर दिजिये

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LazyPay

from Mumbai, Maharashtra

May 12, 2021

Hi, aplogise for inconvenience please email the details to [protected]@lazypay.in and our support will investigate.

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Address: Bangalore

Made a payment of 2500 to paytm merchant account at 10.17 Am On 2 may 2021 and the merchant intiated a refund at 2.14 Pm at 2 may 2021 still not got the refund reflected in my lazy pay account. I have attached the screen shots of the transactions of payment and refund orders.
The payment has said he refunded the amount and has been reflected to the payment account. Please help me to solve this issue. My LazyPay number is [protected]

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S

Saikiran1919

May 4, 2021

Resolved. Thank you :)

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LazyPay

from Mumbai, Maharashtra

May 9, 2021

Hi,

We apologise for inconvenience. Note refund has already been updated in record on 4th May and it can be viewed in app.

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Lazypay has debited 1679 from my account and increases my credit limit. I had not asked for the same and I did not use lazypay but still amount has been debited.

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Raghavnakoo

May 1, 2021

Dear LazyPay,

Since I have received no response from your end after sending a dozen mails on your email ID requesting you to refund the amount and delete my account, I have decided to use the extra credit. My request to you is to delete my account after I use the extra credit.

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LazyPay

from Mumbai, Maharashtra

May 4, 2021

Hi,

You are advise to provide the ticket id as it would be helpful to investigate. Note to cancel the service you have to email from registered email id to [protected]@lazypay.in as we require in email and cannot be closed from complaint portal.

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Address: PayU Finance India Private Limited 9th floor, Bestech Business Tower,Sohna Road Sector-48, Gurgaon-122002 Haryana,India Ph: 0124-6624800/0124-6624900

Ticket ID 08874287
I made a payment of 2000 to a Paytm merchant, and later on he refunded me the money. But the app isn't showcasing it, as if it was never refunded. I even reached out to Paytm support, and was told the refund was successful from Paytm's end, and it is the Lazypay committing a fraud.

I WILL REACH OUT TO ORGANIZATION THAT DEALS WITH THESE FRAUDS, LEGALLY.
FCKNG HATE THE APP.

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LazyPay

from Mumbai, Maharashtra

May 4, 2021

Hi,

Note the refund has been updated in record and can be viewed in app.

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Hi Team,

My Wallet is [protected], [protected]@gmail.com

I have taken two wheeler policy from Policy Bazaar using LazyPay Wallet and Transaction was failed at Policy Bazaar website and I had approached the Policy Bazaar team and they told me that they had sent a refund amount when the transaction failed within the minutes.

However, LazyPay team has not refunded the amount to my wallet, proof of Refund statement from policy bazaar is attached. LazyPay team is not responding and resolving this issue even after I had disputed it for one month.

Please let me know if you need any additional information and help me in this regard.

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May 1, 2021

Complaint marked as Resolved

Refund has been given. Thank You, LazyPay Team

LazyPay customer support has been notified about the posted complaint.

May 01, 2021

Updated by Anil Namani Issue Resolved, Thank you

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B

bank preparation

Oct 23, 2021

refund has not come

LazyPay Complaints & Reviews

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LazyPay reviews & complaints page 18

The amount is charged more then what it is used

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Kyc complete

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EMI tenure error

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Error in my EMI tenure

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Card to bank transfer not credited my account

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Card to bank transfer not credited lazypay account

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Regarding refund

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Incorrect charges without explaining

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Harassment by LazyPay - calls start continuously without stopping... right from 6am even into midnight

Paid the dues but it is outstanding

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Deletion of lazypay account

I am complaining about foreclosure of loan account

Debiting amount for not used amount

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Demanding to clear outstanding balance which I don't know when the Transaction happened

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Regarding someone taken loan on my name in lazy pay

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Payment send Lazypay resevie

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Merchant refunded but didn't reflected in my account

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Rs. 1679 debited without using lazypay

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Merchant Refund not reflected on the Lazypay app. A fraud application Lazypay is.

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Refund Issue Not Resolved

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