I took a loan from LazyPay for the sum 70000 rupees in 2019 for the tenure of 2 years, my loan term is coming to end in the next 3 months which means I have completed 21 months out of 24 months. But now I find discrepancies in the loan tenure when I checked on my Lazy pay app instead of showing 24 months now it’s extended by 2 months without explanation, which is currently showing 21 months completed out of 26 months and that’s totally incorrect. I’ve tried contacting lazy pay customer service, i get a response stating the office is currently closed, they can be contacted via email, I’ve been writing numerous emails for explaination and rectifying the issue, but no one from seems to be bothered in resolving the issue. Not one response I’ve heard from Lazy pay yet!!!
LazyPay customer support has been notified about the posted complaint.
Apologise for inconvenience.
Note your limit was blocked as the payment fail however the amount has been released and you can check the same in app.