LazyPay Complaints & Reviews

I have already raised complaint on lazy pay on 12th April still I didn’t get any response from your side... bleady [censored]ing service.. I will take serious action and I will go with police side.. plz respond my complaint.. my ticket no is 08665623
Plz respond

I used 11996 for a transaction and later cancelled it, It is been over a month and the same is not reflecting on my account. Lazypay return Transaction

I paid amount to flipcart through lazypay credit then I cancelled it so the flipcart was sent the refund amount to lazypay upi but I didn't receive that amount to my credit. Please find following attachment for transaction details and flipcart refund I'd was CR21041209525621892644101

I have made a payment of 5000/- which was showing successful in lazypay but merchant haven't received the same. Raised the compliant through mail but No response.

7 day not received my money in lazy payment please update. Flipcart

Pls send a link to make a payment

During transaction got error and they deduct the amount and it is not refunded and didnt add wallet also,

i faced the problems more than 4 times, i lost 2300Rs !!!

I tried to contact customer care but no numbers open for customers.

I sent out email and I didnt get any solution. I have read this issue happened to many customers.

I will not use the application further as transactions are not safe.

Request a refund

During transaction got error and They deduct the amount and it is not refunded and didnt add wallet also, im facing the problem more than 4 times, i lost 2300rs!!!

I paid7535 to paytm business of one merchant and after that i
cancel my purchase and merchant refunded 7535 but payment notshown in lazy
pay..kindly check screenshot
You replied refund initiated from merchant so pls do me a favour and sort tthis problem before 3rd Apr 2021 becz due date is 3rd aprl

This is regarding my recent transactions on lazypay n the merchant is ajio

the transactions ids are as follows
1)txn[protected]
2)txn[protected]

both the transactions failed but the money got debited from my lazypay account on 22 march 2021

since the refund isn't yet reflected i contacted merchant regarding this issue

nd they stated that "the refund is initiated on mar22, 2021 itself and they even provided reference numbers for the refund..
( pszwu6eis2eeuireucx17t3g and psw2sqfis2eeu3yv9ph6tmbg ) these are the reference numbers for the refund..

So the issue lies with lazypay... They havent yet reflected the refund on my lazypay account

they are trying to collect extra amoun from me by hiding the refund

I paid 7535 to paytm business of one merchant and after that i
cancel my purchase and merchant refunded 7535 but payment notshown in lazy
pay..kindly check screenshot
You replied refund initiated from merchant so pls do me a favour and sort tthis problem before 3rd Apr 2021 becz due date is 3rd aprl

I paid7535 to paytm business of one merchant and after that i
cancel my purchase and merchant refunded 7535 but payment notshown in lazy
pay..kindly check screenshot
You replied refund initiated from merchant so pls do me a favour and sort tthis problem before 3rd Apr 2021 becz due date is 3rd aprl

I wrote them several mails reminding them to refund, earlier they ignored my request. Later when i wrote the same to consumer helpline, started replying instantly. However they don't want to refund and want the user to pay the amount in their reply it was stated that issue will get resolve in 48 to 72 hours.
It is clear why they asked for such time because either my credit score will be impacted or else that is how they persuade user to pay the dues for which he is not responsible

Here is the screenshot of the reference number of the order id in which it is clearly showing that it has been initiated from their end
Please verify the details and refund my money

Hello,
My refund of rs 1079 has not been credited yet but the merchant is co firming that it has been procesed from their end.they has also send me the screenshot of the same.
Order date was 10th feb, 2021
I even tried to email you but their is no response from your side
Please check the further details and initiate my money asap

I've been trying to contact them for a refund related issue.3500 Rs has been refunded from flipkart( also confirmed by lazypay customer service)and lazypay saying, solving your problem please wait when I talk to customer service and this is happening from last 1 month.
I don't know what will i do next. They are irritating me, only gives reply but no solution....

I paid the merchant and he refunded but not credited to lazy pay account it's been 20 days where is the money

I have been trying to contact them for a refund related issue. I had done a transaction of Rs. 7800 on Feb 12 2021 with txn I'd: TXN[protected]; Merchant has cancelled the order and refunded back the source on feb 12 2021 itself but it's not yet reflected back to the lazy pay wallet.

i haven't gotten the refund yet at first they told that it will take around 7-10 days but it's been almost over a month now and no action from their side has been taken. I've been trying to contact them by sending mails but i have got no response for the same.

Please resolve this issue as soon as possible.
Thanks
Vinod

Dear sir,

My credit limit is of 10000. On 24th March 2021 while paying to a merchant the transaction has gone pending as well as after this transaction my credit limit is showing 0. The transaction has gone pending. How much time do I have to wait for this transaction to be successful.

Kindly look into the matter and do the needful at the earliest. I am in urgent need for money.

Transaction ID- TXN[protected]
Customer ref id[protected]

I made a transaction of Rs 5000 on 17th march 21 to a merchant but amount has not been credited yet into the merchant account. And there is no way by which i can contact lazypay: no helpline number no email id.