LazyPay Complaints & Reviews

On the 31st march the pending was 1627 and now after 3 days the bill have increased by 900 to 2600 even though the account is blocked. If the account is blocked then no transaction is taking place. Where did this charge even from?
Even doing total of the transaction list isn't adding to this. Please fix this issue as i'm getting no response from the customer care.

Mobile -[protected]

I downloaded lazypay to make a payment but i used paytm instead. Since then I've been bombarded with e-mails, messages and calls demanding me to pay pay pending money that I never payed through it in the first place. Their customer service is never picking up the phone. It is very annoying. They have started threatening to involve authorities when I should be the one taking legal action against them for all the harassment I have been facing because of them.

Lot of commercial messages received to my mobile everyday. I m very very annoying to this. I was contacted by email lot of times to stop sending sms by everyday at lazypay via email. They didn't response for this. Message related wallet offer like swiggy and something. Please help me and save me to do this as soon as possible. Im waiting for your response. Thanks!

Tried to pay bill from past 10 days but unable to pay. Received call and mails from them on regular basis. Told them that this is the issue and still they just provide a link that pay it within 5 minute. Drop feedback to them. Message them already over there application but they are just sending me notices. No resolution has been provided from there side. My lazy pay number is [protected]

I am the regular user of lazypay. I have tried to repay my dues of april month before the due date. First time amount deducted but no response and repayment was not successful. Second time i have repaid successful. They told that the amount deducted wrongly will be refunded within 48hrs. But till now it was not refunded and also i can't reach them in phone, no response to mail.

I was trying to make an order on my swiggy app and tried making the payment through lazypay, while making the payment i got an error on swiggy and the order didn't get processed, but i was charged. I tried re-ordering and the same thing happened again and i was charged again. I tried contacting the support but they are not responding properly. The incident happened on 23rd april

I am a regular user of lazypay and re-pay it with penalty as i couldn't pay it on time now the problem i am facing that is related to re-payment i used lazypay last month (March) and the eligible amount is 7000 but by the time i utilized more than 3000 they blocked my account from using lazypay on all other vendor app like swiggy, oyo, and actfiernet.

Actual issue: last month (March) i used lazypay only to order food through swiggy and i spent around 3, 128 however the bill says 3305. By this time they blocked my account and i couldn't use it any further later part of that they started calling and asking me to pay 5, 500 which doesn't make any sense since then they started calling me asking me to pay the money of rs.5, 500 on a daily basis and i keep telling them that i spend only 3, 128 how come you guys are asking me to to pay 5, 500 which doesn't make any sense on top they are adding penalty.

Here i am attaching the total bill amount that i spent on my food through swiggy:

Total paid: 711 (Sun, mar 3, 8:12 pm)

Total paid: 482 (Mar 3, 7:59 pm)

Total paid: 368 (Wed, mar 6, 1:58 am)

Total paid: 426 (Thu, mar 7, 8:44 pm)

Total paid: 249 (Sun, mar 10, 1:42 am)

Total paid: 723 (Fri, mar 22, 9:21 pm)

Total paid: 169 (Sun, mar 3, 3:37 am)

Note: dear users please do not trust these lazypay people.

I booked a room through make my trip on 16 march 2019, for 2 days, advance paid using lazy pay, but when i reached at hotel the receptionist told me to pay full amount bcoz advance was not credited to hotel acc, so i paid full amount
I am receving massege to repay the due, if the advance was not paid to hotel and i paid full amount why i should repay, make my trip people told me resolve but problem not resolved
Kindly look in the matter and resolve this
[protected]
[protected]@gmail.com

I've been trying to contact them for a refund related issue. A certain amount of money was withdrawn from my account over a failed transaction and i haven't gotten the refund yet at first they told that it will take around 7-10 days but t's been almost a month now and no action from their side has been taken. I've been trying to contact them by sending 4-6 mails in a week and none of that helped as they do not respond.

Launching complaint in consumer court against this Company LazyPay as unauthorized transactions are being done. Request all other vendors supporting this payment to withdraw asap.without factor authentication as per RBI, Lazy pay is using customer and their card details in unauthorized manner to do transactions. You wont realise unless you check your credit card statements in detail.
I have the relevant proof with which I am filing...

I used this app once, before couple of months and made the payment. Now, they came back and saying like I used their mode of payment for my mobile recharge. I had shared almost 4emails and they don't have the dare enough to respond back.

Please don't trust this guys are stupids. Better to use simply. At least they don't irritate they users. My husband told me multiple times. But, I didn't listen to him. I am more than to go to consumer court to stop this kind of cheating from lazypay kind of people. I have the recordings of Airtel customer care people & my Airtel app account transaction to prove that I haven't used the lazy pay.

DONT TRUST THIS LAZYPAY GUYS. THEY ARE HARMFUL TO MONEY AND HARD WORK.

Hi,

The transactions which i made on lazy pay is not matching to the statement generated for the month of jan'19. I am shooting continuous emails but found no response. Instead, they started charging me a late fee. Without clearing my issue they are simply asking me to pay for what the bill is generated. It's all faking with the statement. If not, they would have come up with the clarification so that i would have paid on due date itself. Now i don't take any responsibility of paying a late fee. Because you did not respond to the issue.

LazyPay is a payment gateway which is used by my ISP. Once I used this gateway for payment and from the next month onwards they are continuously sending payment reminders for repeating the transaction. They also threaten legal action for non payment of dues!!

My dues with my ISP are being cleared every month as usual.

This is a very bizzare payment gateway which demands for repeating a transaction!
br...

Hi,
I had taken loan form lazy pay, for rs 76000 & 20000, my emi is due on every 3rd for rs 4850 & rs 1853 respectively . the payment got bounced and the person collected the payment on 26th of dec (23 days from the due date ).

Now still they have not updated my payment, despite complianing them severe times .

I am getting late charges everyday & my credit report is also getting screwed .

Please help me
My name is hITESH CHHABRIA
mOB -[protected]

LOAN ID NO Transaction ID: LPTXID[protected] FOR RS 20000/-
LOAN ID NO Transaction ID: LPTXID[protected] FOR RS 76000/-

I have lazypay account with you. There are two saved banks showing in my account.
1. Citi bank
2. Kotak mahindra bank
These two banks registered under my lazypay account are not mine. Please check the name of the person of these two bank accounts. It is showing bank account under name of 'sukhbir singh', however my name is 'swarnjit kaur sandhu'
So please delete the both bank accounts registered under my lazypay account (Mobile-[protected]) or delete my lazypay account if required.

Lazypay registered mobile-[protected]
Lazypay registered email - [protected]@outlook.com
Name - swarnjit kaur sandhu

I have used lazy pay service to make the payment related to swiggy on 1st week of december 2018 for an amount of 284 rs/-. As per the agreement, i have repaid the amount through paytm upi service on 17-dec-2018 (Connecting through citi bank suvidha savings account) and received acknowledgment transaction number too (Attached email for the same).

Later i have received multiple penalty fine from lazy pay with charges 10 rs/- on daily basis for not making payment and crossing payment due date. I have raised multiple requests through lazy pay app in mobile and also sent an email to their customer support. Finally they responded that the upi payment were failed for most of the customers and they mentioned me that i'll be getting back my amount after 15 days. I have cross verified with them that, in case if they can waive off penalties and also if they assure in writing that i'll be getting back my amount 284 rs/- after 15 days, i can able to make payment one more time right away. But they sent response in email that, i need to wait for some more time, since they are investigating at their end and they will get back to me on it with updates (Please find attached emails).

Still i am receiving the penalties on daily basis without any updates from them yet (From more than 1 week) and today i have received an email that they are sending legal notice if i don't payback the payment with penalty by 3-jan-2018. Hence, i had sent an email to them and no response received from them yet.

Hence, here i am lodging the consumer complaint against lazy pay with complete evidences details for your references. Please go through it and provide justice for the same.

Hello team & users,

Personal loan enquiry initiated on behalf of me by lazy pay for the amount of 1 lack with a third party (Reliance commercial finance)

This is to inform everyone that lazy pay is doing many things on the backend without your consent, i wasn't even a kyc completed user and using my pan number they initiated a personal loan enquiry for the amount of rs 1 lack.

They did not even inform they did, once i am gone through my credit report i came to know all this.

Customer support is worse, they don't respond to emails/phone calls properly.

Now whoever is using lazy pay its time know your self that not to submit your documents just like that as they can do anything without your notice.

*be careful while you use this app*

I am not sure what is LAZY pay and how they got my number ... continuously asking me to pay some amount ..I am not sure about the background not that. ..URGENT ATTENTION
[protected]
Dear Customer - Your Lazypay account has been delinquent for over 11 days now. As per our agreed T&C's, our legal team may serve a demand notice to you. Please clear your outstanding amount of Rs. 1288.82 immediately to avoid further escalation. Pay now using https://pmny.in/4IjUXDdnMOTg Plz ignore if already paid.. this is message...

I used lazy pay just once to order from swiggy, i even tried paying then and there but the transaction failed several times. Called their customer care to revert all the extra charges and he suggested to use some other payment mode. Then we paid through google pay and magically that money got reverted into the account and i am again getting calls to pay the bill. You guys are as lazy as ur name, atleast have a significant payment mode for the customers to pay and have a good customer service.

They charged me 295 but didn't pay the same to the merchant. So my order was not placed. And iam trying to call them for like a week and they are not responding. It's a very bad gesture. They have very poor customer service. This has happened so many times. And they charge when we don't pay within the stipulated time. But when we call they don't answer.