Claimed

LazyPay Complaints & Reviews

1
Last updated Apr 30, 2024
Complaints 508
Resolved
44
Unresolved
464
Quick Links
Statistics
Share
Contacts

File a complaint to LazyPay

Having problems with LazyPay?

File a complaint and get it resolved by LazyPay customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

LazyPay reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Saikumaravel Thangarajavel
from Chennai, Tamil Nadu
Report
Copy

amount deducted but no response

I am the regular user of lazypay. I have tried to repay my dues of april month before the due date. First time amount deducted but no response and repayment was not successful. Second time i have repaid successful. They told that the amount deducted wrongly will be refunded within 48hrs. But till now it was not refunded and also i can't reach them in phone, no response to mail....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
T Ragul
from Mumbai, Maharashtra
Report
Copy

reg: I was charged without the order being processed

I was trying to make an order on my swiggy app and tried making the payment through lazypay, while making the payment i got an error on swiggy and the order didn't get processed, but i was charged. I tried re-ordering and the same thing happened again and i was charged again. I tried contacting the support but they are not responding properly. The incident happened on 23rd april...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pradeepDasarathan
from Mumbai, Maharashtra
Report
Copy

lazypay payment related complaint

Address:560048

I am a regular user of lazypay and re-pay it with penalty as i couldn't pay it on time now the problem i am facing that is related to re-payment i used lazypay last month (March) and the eligible amount is 7000 but by the time i utilized more than 3000 they blocked my account from using lazypay on all other vendor app like swiggy, oyo, and actfiernet.

Actual issue: last month (March) i used lazypay only to order food through...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
Upums
from Mumbai, Maharashtra
Report
Copy

wrong transaction

Address:Type 1 h block 102 Upums campus Saifai, Etawah, Uttar Pradesh, 206130

I booked a room through make my trip on 16 march 2019, for 2 days, advance paid using lazy pay, but when i reached at hotel the receptionist told me to pay full amount bcoz advance was not credited to hotel acc, so i paid full amount
I am receving massege to repay the due, if the advance was not paid to hotel and i paid full amount why i should repay, make my trip people told me resolve but problem not resolved
Kindly look...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Joanna Anto
from Pandavapura, Karnataka
Mar 23, 2022
This thread was updated on Mar 23, 2022
Report
Copy

refund

Address:Mumbai City, Maharashtra

I've been trying to contact them for a refund related issue. A certain amount of money was withdrawn from my account over a failed transaction and i haven't gotten the refund yet at first they told that it will take around 7-10 days but t's been almost a month now and no action from their side has been taken. I've been trying to contact them by sending 4-6 mails in a week and none of that helped as they do not respond....
Helpful
14 other people found this review helpful
14 found this helpful
8 Comments
Report
Copy
S
Sushmagovt
from Panaji, Goa
Mar 18, 2023
This thread was updated on Mar 18, 2023
Report
Copy

fraud transactions

Launching complaint in consumer court against this Company LazyPay as unauthorized transactions are being done. Request all other vendors supporting this payment to withdraw asap.without factor authentication as per RBI, Lazy pay is using customer and their card details in unauthorized manner to do transactions. You wont realise unless you check your credit card statements in detail.
I have the relevant proof with which I am filing...
Helpful
5 other people found this review helpful
5 found this helpful
5 Comments
Report
Copy
S
Sravya Devisetty
from Bengaluru, Karnataka
Report
Copy

unused amount sending text message to make the payment

I used this app once, before couple of months and made the payment. Now, they came back and saying like I used their mode of payment for my mobile recharge. I had shared almost 4emails and they don't have the dare enough to respond back.

Please don't trust this guys are stupids. Better to use simply. At least they don't irritate they users. My husband told me multiple times. But, I didn't listen to him. I am more than to go...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Varun Sharma J
from Bengaluru, Karnataka
Report
Copy

statement miss match

Address:560093
Website:lazypay.in

Hi,

The transactions which i made on lazy pay is not matching to the statement generated for the month of jan'19. I am shooting continuous emails but found no response. Instead, they started charging me a late fee. Without clearing my issue they are simply asking me to pay for what the bill is generated. It's all faking with the statement. If not, they would have come up with the clarification so that i would have paid on...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bidyut M
from Mumbai, Maharashtra
Report
Copy

unwarranted demand for payments with threats of legal action

LazyPay is a payment gateway which is used by my ISP. Once I used this gateway for payment and from the next month onwards they are continuously sending payment reminders for repeating the transaction. They also threaten legal action for non payment of dues!!

My dues with my ISP are being cleared every month as usual.

This is a very bizzare payment gateway which demands for repeating a transaction!
br...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
H
Hitesh Chhabria
from Mumbai, Maharashtra
Report
Copy

loan payment done, yet they are saying not updated the system

Hi,
I had taken loan form lazy pay, for rs 76000 & 20000, my emi is due on every 3rd for rs 4850 & rs 1853 respectively . the payment got bounced and the person collected the payment on 26th of dec (23 days from the due date ).

Now still they have not updated my payment, despite complianing them severe times .

I am getting late charges everyday & my credit report is also getting screwed .

Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
swarnjit Kaur Sandhu
from Mumbai, Maharashtra
Report
Copy

bank details are of another person

I have lazypay account with you. There are two saved banks showing in my account.
1. Citi bank
2. Kotak mahindra bank
These two banks registered under my lazypay account are not mine. Please check the name of the person of these two bank accounts. It is showing bank account under name of 'sukhbir singh', however my name is 'swarnjit kaur sandhu'
So please delete the both bank accounts registered under my lazypay...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manjunatha Rao V.
from Chennai, Tamil Nadu
Report
Copy

failed to address upi payment from lazypay service

Address:560010

I have used lazy pay service to make the payment related to swiggy on 1st week of december 2018 for an amount of 284 rs/-. As per the agreement, i have repaid the amount through paytm upi service on 17-dec-2018 (Connecting through citi bank suvidha savings account) and received acknowledgment transaction number too (Attached email for the same).

Later i have received multiple penalty fine from lazy pay with charges 10 rs/-...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:East Godavari, Andhra Pradesh, 502032

Hello team & users,

Personal loan enquiry initiated on behalf of me by lazy pay for the amount of 1 lack with a third party (Reliance commercial finance)

This is to inform everyone that lazy pay is doing many things on the backend without your consent, i wasn't even a kyc completed user and using my pan number they initiated a personal loan enquiry for the amount of rs 1 lack.

They did not even...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
Vinoth Thiyagarajan
from Pathanamthitta, Kerala
Report
Copy

asking me to pay approx 1200 rupees

I am not sure what is LAZY pay and how they got my number ... continuously asking me to pay some amount ..I am not sure about the background not that. ..URGENT ATTENTION
[protected]
Dear Customer - Your Lazypay account has been delinquent for over 11 days now. As per our agreed T&C's, our legal team may serve a demand notice to you. Please clear your outstanding amount of Rs. 1288.82 immediately to avoid further escalation. Pay...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
IshitaKapadia
from Neyyattinkara, Kerala
Report
Copy

unnecessary payment pending calls and messages

I used lazy pay just once to order from swiggy, i even tried paying then and there but the transaction failed several times. Called their customer care to revert all the extra charges and he suggested to use some other payment mode. Then we paid through google pay and magically that money got reverted into the account and i am again getting calls to pay the bill. You guys are as lazy as ur name, atleast have a significant payment mode for...
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
P
Padmalakshmi S S
from Chennai, Tamil Nadu
Report
Copy

they charged me 295, but didn't pay the merchant the money

Address:600003
Website:Lazy pay

They charged me 295 but didn't pay the same to the merchant. So my order was not placed. And iam trying to call them for like a week and they are not responding. It's a very bad gesture. They have very poor customer service. This has happened so many times. And they charge when we don't pay within the stipulated time. But when we call they don't answer....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Prakriti Sunny
from Hyderabad, Telangana
Report
Copy

unnecessary lazy pay fee

I had used lazypay an amount of 740rs on some occasion and had gone on a vacation for 14 days post that. When i got back they charged me a fee of 110 rs for 11 days. I'd left my phone back in india and wasn't aware of this. I received no email communication whatsoever about the same, all they did was send remainder messages everyday. Their helpline is literally useless, they have an automated message of being busy. I received a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manjit Hari
from Bengaluru, Karnataka
Report
Copy

lazypay

They've charged me an amount of 3090 on a transaction where the merchant hasn't received the amount. Trying to get through to them but can't. They continuously send messages and a fine is being charged of 10 a day and i still can't get through to them. Have sent the screenshots and everything to their mail. Spoken to a customer executive there once and he told he will revert back but haven't received any reply....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aniruddha Chakrabarty
Report
Copy

getting continuous calls

Address:Bangalore, Karnataka, 560078

Hello, i am getting continuous calls to clear lazypay balance on my mobile number [protected].
I tried reaching their customer care but seems like its a recorded session playing "all our executives busy at the moment". I even sent them a mail asking them to clearly tell me what i need to pay and rather give me a call so that i can speak to someone, but still i haven't got any response from them.
I don't remember using lazypay...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Pune, Maharashtra, 411017
Website:lazypay.in

They first charged me late fee 10 per day as a due after paying the actual amount and then when i complained about the service they waived off the due amount and then i had to repay again the amount of last order and the new order by combining it and they assured me the last amount will be refunded in 12 working days and see the person gets irritated due to this as you need to call them constantly and they have no solution to your problems...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy