LazyPay Complaints & Reviews

I have paid lazypay bill amount via Phonepe - UPI, UPI transaction was successful and also phonepe claimed that money is received to Lazypay merchant successfully but still lazypay application is showing transaction as failed and money is deducted from my bank account.

After raising multiple tickets, no one provided single update and all mails are automated mails. They don't care about customer and will simply eat your money.

Don't ever use lazypay and it's total worst company I have ever seen.

Lazypay customer care : This is my last request to process my refunds immediately or else I will file legal case against you.

I ordered item from flipkart and cancelled the item as same time but my REFUND not Received not flipkart said that the seller Returned the money

reference number:[protected].

Seller has refunded Rs 549 Payment reference no.
PZT[protected]K1R502

But lazypay not solving the problem 7days gone over

Sendend many emails

But they really lazy for solving the problem
If I don't pay the credit they will be charged for that with penalty and interest also so that

Please resolve it and help me

Screenshot ATTACHED below of proof and emails

With reference to the concerned subject matter I would like to highlight that Team Lazypay has been continuously harrasing me over issues related to some recharge payment of just 500 odd rupees made in 2019 accirding to them but I dont have any knowledge regarding it, still due to repeated calls, texts I did went to the link and tried to pay the amount repeatedly as shown in the screenshot and it shows payment cannot be done or payment failed. So please kindly register my complaint against lazypay for repeatedly harassing a Reputed Public Service Commission Officer

We don't know anything about the lazypay app till Jan 15 when we started getting messages about some due amount. We haven't even downloaded the lazypay app then how can we used their services. The amount in the messages got increased from message to message. Today we received a call from the customer service saying that they represent lazypay and things. Please look into this matter soon as we are getting irritated otherwise we will be going to the law enforcement soon.

I made a transaction to HEALTH AND GLOW through lazypay they saying they’ve not got the money but the transaction is successful please send me the proof of the transaction which is debited in my account and the transaction ID pls cancel the transaction I have already made a cash payment I have the emails which the regional manager is got back to me and from the customer care from health and glow for poof

[protected]
I have already cleared all the payment with regards to the phone bill but still, I am receiving messages stating avoid to lose your credit scores by paying your dues.

Even with telephone compliment, I have raised the same point and it never resolved. They are not updating their system with the latest inputs

Have an outstanding balance with Lazypay . it is around ₹5000 . i have already informed them so many times since the beginning of this year that i will clear it on 31/01/2021 . they are still sending me Spam smses. they exceeded their limits when they sent me 30-45 smses in a minute. i have already spoken to so many collection agents since jan 2021 and have clearly told them that i will pay on 31/01/2021. they are still calling me and sending so many spams sms. the most atrocious incident was today when an agent called and kept on sending smses for an hour. in a span of 15-20 mins, that collection agent sent 550-600 smses. +[protected] this is the number from which i got. call. name is Rahul Tripathi and stays in Nalasopora. he abused me and threatened me when i told him i wont pay. and thats not it, he entered my number in various e commerce portals like flipkart snapdeal and medlife to send OTPs and harrased me. i told i wont pay as he was continuously sending spam smses . he harassed me by calling again and again and kept on sending smses. i would like to pursue this issue legally. i will not be paying anything due to this incident. i want to ensure legal action is taken against Lazypay and that collection agent too.

Dear sir
I want to delete or close my account
thanks and regards
ROHIT KUMAR
MOB.NO.[protected]

I have made the payment of 700 Rs from lazy pay

below are the details.

Payment amount: 700.00
Transaction id: LPTX[protected]
Transaction Date: 17th January 2021
Bank/ Wallet Name: Lazypay

the payment was for DishTV and below is the response from the DishTV.

As per our telephonic conversation on xxxxxxxx, relevant information
regarding payment has been shared with you.

As per our accounts team, no transaction found with provided details so
request you to kindly get in touch with the respective recharge
outlet/merchant for further clarification.

And lazypay is also not responding over this.

One of them is lying regarding the transaction.

Hello sir . I did auto payment system on lazypay . And my money is deducted from account and after that they said payment is not done. And not pick up phone.
My email I id is [protected]@gmail.com

These are very unprofessional. Someone used there services and didn’t pay to them. And unfortunately I bought a new SIM with same number. Now they are giving me hell. Just because the phone number is matching with me, they call everyday thrice and ask me to pay. I keep telling them I am not that guy and bought a new number. They listen nothing. And guess what they asked me for SIM verification confirmation, this is their brainless team. How would I have the verification number. New phone has been bought. And on top of that why (WTF) I should give them any proof. Useless lazypay

I am receiving 200 calls and messages in an average every day from lazypay customer support team n harrassing me to make a payment for which I do not recall of having done any transactions.

The people who are calling do not have any details of who they want to talk to, when was the transaction made, what kind of transaction it was, and on which platform was it made. They are in turn asking me these details.

Am.fed up with these calls and messages n request u to take strict action against these spam calls and harassment calls n teams

Hello,
I have not purchased. Anything through lazy pay and I've been charged without my knowledge and daily I'm getting calls even though I don't know why I'm charged of,
This is not how you treat your customers.
I've raised a complaint but I didn't receive any response from their side and this is making very difficult for me because they are just looting,
I want this issue resolved asap or I may need to take some actions.
This is a total fraud forcing customers to pay for something they didn't buy and not informing them about it.
Please resolve this issue as soon as possible.

I am pay amount 3000 rs by lazypay app to google pay. Amount is not recieve in bank or google pay.

I am follow this process for payment:
Open lazypay pay and go to scan section below i see some apps i am select google pay Lazypay find auto merchant id : "[protected]@axisbank " i am enter amount and confm pay but amount is not recieve. Amount successful debited in to Lazypay. I am disscus with lazypay help but they said trascation successful our side i am also disscus with google pay they said not update in our system this trascation or trascation id.

Guys need help
Regarding LazyPay
Maine 2019 mai kuch transaction keya uska outstanding amount 2123 tha to maine use upi ke thru pay keya apne bank se but payment failed hogaya aur amount debit ho gaya mere account fr maine again same amount ka payment keya upi ke thru wo sucessful ho gaya..
Maine apne bank mai complaint keya jo transaction unsuccessful huya tha uske leye wo to unhone ko refund kar deya..
But lazypay app mai transaction update nahi huya then maine complaint dala lazypay mai to kuch din bad unhone payment update kar deya..
But suddenly abhi kuch din bad lazypay ka email aya ke apka jo amount tha wo apke bank wo charge back kar deya apka ye amount outstanding ise pay kare aur call bhi aya maine kaha maine ye already pay kar deya tha 2019 mai to ab mai kiu karu unhone kaha wo to chargeback kar deya maine kaha jo failed huya tha wo charge back huya jo sucessful uska kya unhone kaha bank statement email karne maine sab kar deya but koi response nahi mil raha bar bar ye keh rahe hai hum check kar rahe etc 15 days ho gaye but koi solution nahi mila per day late fee bhi laga rahe hai usme 12 rs..
Guys kya karu smjh nahi aa raha hai pls help..

Dear Sir/Maam

My Loan is finished in Oct'20 and I have paid all EMI's but still I have received recovery notice and calls as well, I am chasing lazypay executives through calls and mails but not get any response I am totally harassed to chasing their peoples, I have been following since August 2020 but no one can answer of my complaint
I get a call just to pay the installment, which is already over, no one is due.

Mobile no - [protected]
Loan no - 1031120

This is to inform you that I have already cleared the lazypay statement for Rs. 1243 through netbanking on 18th October 2020, as was the due date for same,
But on 19th October 2020, morning, I found out that the same amount of Rs.1243 has been auto debited from my saved bank account again towards lazypay.

Please find the attached statement for my bank account where the same amount has been debited twice on two consecutive days.
This should not be happening at all as the moment I paid Rs.1243 on 18th October 2020, I got success message as well on my registered mobile number.
Kindly help me refund my money back to my account as soon as possible.

Please sir i close my loan ..please close my lazy pay loan..my contact no-[protected]

Sir irequest you 30th sep transaction 40000 rs paid but not credit other merchant account please reversal to my account or cancalation to transaction amount reversal account sir transaction no LPTX87095096
Reference no[protected]. Plese rectified problem sir

Lazypay has no customer appreciation. I have been a lazypay customer paying bills worth 5000 and more thru them. But due to covid issues, it is becoming a lil constraint for me. All i had asked them is to wait till i get my payment and to stop calls yet every single day, the ivr would connect to a random representative and the poor person has to be getting the yelling. My only request was to have patience yet they didnt regard this. This has been 3rd such instance so i have decided to cancel myself from this app and not to recommend anyone to use it. I am very dissappointed with the service given during these difficult times and i hope this is taken to the court as well.